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Compare Reference Manager and Zotero 
At a Glance
Market Segments
Enterprise (58.3% of reviews)
Small-Business (39.6% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Reference Manager
Star Rating
(12)3.7 out of 5
Market Segments
Enterprise (58.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Reference ManagerZotero
Star Rating
(98)4.4 out of 5
Market Segments
Small-Business (39.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ZoteroSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zotero's ease of setup is significantly higher, with a score of 9.5, compared to Reference Manager, which lacks a specific score in this area. This suggests that users find Zotero more straightforward to install and start using.
- Reviewers mention that both products have the same ease of use rating of 8.5, indicating that users find them equally user-friendly. However, Zotero's higher overall G2 rating of 4.4 compared to Reference Manager's 3.7 suggests a more favorable overall experience.
- G2 users highlight that Zotero has a better product direction score of 7.6, while Reference Manager only scores 3.5. This indicates that users feel more confident in Zotero's future development and feature enhancements.
- Users on G2 report that Reference Manager's quality of support is rated at 7.3, which is lower than Zotero's 7.9. This suggests that users may have a better experience with customer support when using Zotero.
- Reviewers say that Zotero shines with its ability to integrate seamlessly with web browsers for easy citation capture, a feature that many users find invaluable for their research workflow, while Reference Manager does not have as strong a focus on this integration.
- Users report that Reference Manager is primarily favored by enterprise users, making it less appealing for small businesses, whereas Zotero is more popular among small-business users, indicating a broader appeal for individual researchers and smaller teams.
Pricing
Entry-Level Pricing
Reference Manager
No pricing availableZotero
No pricing availableFree Trial
Reference Manager
No trial information availableZotero
No trial information availableRatings
Meets Requirements
8.0
9
9.0
80
Ease of Use
8.5
9
8.5
80
Ease of Setup
Not enough data
9.4
8
Ease of Admin
Not enough data
Not enough data
Quality of Support
7.3
8
7.8
55
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
3.5
9
7.7
75
Categories
Categories
Shared Categories
Reference Manager and Zotero are categorized as Reference Management
Unique Categories
Reference Manager has no unique categories
Zotero has no unique categories
Reviews
Reviewers' Company Size
Reference Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zotero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
41.7%
Research
8.3%
Public Policy
8.3%
Photography
8.3%
Pharmaceuticals
8.3%
Other
25.0%
Higher Education
37.5%
Research
28.1%
Education Management
8.3%
Hospital & Health Care
3.1%
Biotechnology
3.1%
Other
19.8%
Discussions
Reference Manager has no discussions with answers
How do i reference webpages?
2 Comments
SO
It isn't available immediately, but if you select a different option--book for example--, you are able to change it after the fact to be a web page.Read more
Can you tell me, why the need to include so much information in a citation?
2 Comments
MF
the field is there just in case we (author, the one who cite) have the info. Not all field are compulsory..
My way.. I'd normally find the items isbn or...Read more
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