
It's simple and easy to understand. Tickets generation and keeping track of tickets are easy. There is no complication. Compared to Jira, it is easy to understand. Review collected by and hosted on G2.com.
Along with the simplicity, many features are missing. We cannot modify many things after the ticket creation. There is room for many features which we can add. The interface should be more catchy. There should be graphs and bar charts. Review collected by and hosted on G2.com.