--- title: Rakuten SixthSense Observability Reviews meta_title: 'Rakuten SixthSense Observability Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 53 reviews by the users' company size, role or industry to find out how Rakuten SixthSense Observability works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 53 scale: '5' date_modified: '2026-10-23' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring ---

Rakuten SixthSense Observability Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the deep visibility offered by Rakuten SixthSense, enhancing application performance and proactively managing issues. (11 mentions)
Users value the effective alerting system for seamless monitoring and quick resolution of issues in one dashboard. (9 mentions)
Users value the excellent customer support of Rakuten SixthSense, enhancing their overall experience and productivity. (9 mentions)
Users appreciate the ease of use of Rakuten SixthSense Observability, enabling quick identification of issues without hassle. (9 mentions)
Users find the implementation ease of Rakuten SixthSense Observability impressive, allowing quick access to essential monitoring tools. (9 mentions)
Users find the complex setup of Rakuten SixthSense Observability requires significant onboarding effort for optimal use. (3 mentions)
Users find the documentation lacking, making onboarding and setup more challenging than necessary. (3 mentions)
Users often face false positive alerts and desire better functionality for error monitoring and dashboard notifications. (2 mentions)
Users report experiencing inefficient alerts, citing false positives and a lack of preferred error record displays. (2 mentions)
Users note that the documentation needs improvement, which impacts their ability to utilize the tool effectively. (2 mentions)

5 Pros or Advantages of Rakuten SixthSense Observability

5 Cons or Disadvantages of Rakuten SixthSense Observability

Rakuten SixthSense Observability Reviews (53)

Reviews

Rakuten SixthSense Observability Reviews (53)

4.6
53 reviews
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AA
Arun A.
Enterprise (> 1000 emp.)
"Good"
5/5
What do you like best about Rakuten SixthSense Observability?

It's the best tool for server monitoring. Review collected by and hosted on G2.com.

What do you dislike about Rakuten SixthSense Observability?

This tool is best for monitoring and I don't think there's anything to dislike. Review collected by and hosted on G2.com.

ShahZad K.
SK
ShahZad K.
Storage Engineer
Small-Business (50 or fewer emp.)
"Most Used Monitoring Tool | Easy to Manage"
4/5
What do you like best about Rakuten SixthSense Observability?

Almost Everything can be managed from Dashboard

Easy to Use Review collected by and hosted on G2.com.

What do you dislike about Rakuten SixthSense Observability?

Agent installation sometimes causes delay Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
Originally submitted 8/8/2023
"Best tool of Data Insights and Monitoring for Organization tools, APIs and Applications"
2.5/5
What do you like best about Rakuten SixthSense Observability?

I like the synthetic monitoring feature in the Rakuten sixth sense tool, As we can monitor web applications, and APIs with the alerts on mail. Review collected by and hosted on G2.com.

What do you dislike about Rakuten SixthSense Observability?

The compatibility issue while configuring products for various tech stacks is very time-consuming for both teams. Review collected by and hosted on G2.com.

Rahul R.
RR
Rahul R.
Senior Analyst
Mid-Market (51-1000 emp.)
"A must have tool for your log Monitoring"
4.5/5
What do you like best about Rakuten SixthSense Observability?

Rakuten SixthSense's support is just so good. You get the reply from them in a very short time. Also the team member really looks out into the problem & helps you with the solution instead of sharing some documentation or recorded videos unlike others. Keep up the good work team! Review collected by and hosted on G2.com.

What do you dislike about Rakuten SixthSense Observability?

My team & I have no problems so far. We had some minor issues & had communicated the same earlier to the SixthSense team, and they got resolved them in no time. Was really impressed with the efficiency of work the team is putting in. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy-to-use Observability Tool"
4.5/5
What do you like best about Rakuten SixthSense Observability?

What I like the best is their smart alerting system that successfully eliminates the false positives & only helps in focusing on the issues that really matter. Along with this, their extensively comprehensive dashboard is very helpful. A very good monitoring tool I would say for big teams in the companies like us. Review collected by and hosted on G2.com.

What do you dislike about Rakuten SixthSense Observability?

Compared to other competitors namely datadog, Rakuten SixthSense's log ingestion is a bit slower I felt. But not that too much that it impacts our use-cases. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Application Monitoring with ease & insightful"
4.5/5
What do you like best about Rakuten SixthSense Observability?

The ability of their systems to enable me to track my application for vulnerabilities and also help me take data enabled decisions by looking at my single dashboard is something really helpful. It is something that was a boon for our IT team and helped us serve our customers better. Review collected by and hosted on G2.com.

What do you dislike about Rakuten SixthSense Observability?

Nothing that I can mention here in our limited time of implementation. However, I'll be prompt to update my review if any shortcomings are observed in future. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"A must have monitoring tool."
5/5
What do you like best about Rakuten SixthSense Observability?

A single platform observability for your entire software stack right from infrastructure to applications to user experience, all in one single place. This helps in quick solving of errors & avoids outages from happening. Review collected by and hosted on G2.com.

What do you dislike about Rakuten SixthSense Observability?

Sometimes incomplete information from slow query databases makes it difficult to identify the real issues. Needs to improve here. Otherwise I like the tool personally to use, because of its user-friendly interface. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
IH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Affordable Price observability tool"
4.5/5
What do you like best about Rakuten SixthSense Observability?

The pricing model of Rakuten SixthSense is really reasonable & affordable. All the features, capabilities are available at a good price in the tool. The support team is also very approachable & available 24 X 7 for any queries or doubts. Review collected by and hosted on G2.com.

What do you dislike about Rakuten SixthSense Observability?

Not as of any dislikes now. But I'll surely put them across the team whenever I come across any for the betterment of the tool. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Good Automation tool"
4.5/5
What do you like best about Rakuten SixthSense Observability?

Has the best tools which provide businesses and IT leaders an end-to-end visibility of the entire IT environment, from development to business operations. There are separate tools to monitor the latest technology developed Application, Browsers, Database and Mobile application etc.. Ease to install and use, user friendly. Review collected by and hosted on G2.com.

What do you dislike about Rakuten SixthSense Observability?

As of now no such issue observed to dislike Review collected by and hosted on G2.com.

SV
Subbiah V.
Enterprise (> 1000 emp.)
"It is one of the best monitoring tool"
5/5
What do you like best about Rakuten SixthSense Observability?

It is very user friendly, and it is light wight application. Review collected by and hosted on G2.com.

What do you dislike about Rakuten SixthSense Observability?

Agent less method of communication will be added advantage Review collected by and hosted on G2.com.