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RainFocus Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

8 months

RainFocus Integrations

(2)
Integration information sourced from real user reviews.
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RainFocus Reviews (57)

Reviews

RainFocus Reviews (57)

4.6
57 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the platform for its flexibility and customization, allowing event managers to tailor their workflows and attendee experiences effectively. The strong customer support team is frequently highlighted for their responsiveness and willingness to assist, making the platform easier to navigate. However, some users note that the learning curve can be steep, which may require additional time to fully utilize its capabilities.

Pros & Cons

Generated from real user reviews
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Seiko M.
SM
Event and Marketing Consultant
"Transforms Event Management with Flexibility and Power"
What do you like best about RainFocus?

I like the flexibility in developing custom workflows and page designs in RainFocus, as well as the ease of managing data through the admin and live tables functionality. The system is powerful and flexible, allowing us to create workflows that suit our events instead of being constrained by the system. Additionally, their dashboards are amazing and can be shared (along with reports) across the organization, from day-to-day management to executive-level KPIs. We moved from Cvent's conference product because RainFocus offers all the functionality we were used to, with greater flexibility. The RainFocus team has been great at supporting and helping set up the system. Review collected by and hosted on G2.com.

What do you dislike about RainFocus?

It would be great to get better content task reporting and enhanced experience/workflow for a multi-step presentation review process. Meetings management could be enhanced for better attendee experience. Review collected by and hosted on G2.com.

Clayton S.
CS
Systems Manager
Small-Business (50 or fewer emp.)
"Rainfocus is truly an ALL-IN-ONE event management platform."
What do you like best about RainFocus?

This is a comprehensive event management platform that covers every aspect you could need. From the essential features available in each module to the straightforward process of connecting integrations and the on-site capabilities, everything is designed to support running a successful event. Review collected by and hosted on G2.com.

What do you dislike about RainFocus?

The training for certification needed work, but glad to hear it's being updated. The RF Help resource center needs to be kept up to date with the constant upgrades and new features of the platform Review collected by and hosted on G2.com.

Priscilla V.
PV
Exhibits and Sponsorship Lead
Mid-Market (51-1000 emp.)
"All in one platform and customization"
What do you like best about RainFocus?

We use RainFocus all day as it's our main event planing tool.What I like about RainFocus is the team members are always open to help our team to meet our goals. The RF team is great to hear our concerns and needs and work with us to meet those goals and setup. The RF team is amazing. Review collected by and hosted on G2.com.

What do you dislike about RainFocus?

There is a need for a pickable floorplan and discounts on orders. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise (> 1000 emp.)
"RainFocus Attendee Portal"
What do you like best about RainFocus?

Very helpful staff-Always asking for feedback, frequent featured product releases and enhancement priority meetings, friendly account team . Nav is easy to use and back end is pretty user friendly. I love that I can create attendee specific content to make the portal experience more diverse and ensure the journeys are specific based on attendee type. Review collected by and hosted on G2.com.

What do you dislike about RainFocus?

I would appreciate having more options for custom work that don't involve such lengthy lead times. Additionally, I think RF could benefit from enhancing their QA process. Review collected by and hosted on G2.com.

AB
Enterprise (> 1000 emp.)
"All-in-One Event Solution with Outstanding Support"
What do you like best about RainFocus?

Everything you need is all in one place! The team is fantastic and truly supports busy event managers by handling much of the setup, which really lightens our workload. This has been a tremendous help to both me and our team as we plan our event. Review collected by and hosted on G2.com.

What do you dislike about RainFocus?

Although it's on the expensive side, I believe it's worth the investment. Honestly, I can't find anything to dislike about it. Review collected by and hosted on G2.com.

Alessandro D.
AD
VP of Customer Success
Small-Business (50 or fewer emp.)
"Robust, Secure, and Scalable—A Platform We Trust"
What do you like best about RainFocus?

Robust, secure, scalable and with an easy to use interface Review collected by and hosted on G2.com.

What do you dislike about RainFocus?

To be scalable, robust and secure it needs to remain standardized, hence the ability to customize remains limited Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Enterprise (> 1000 emp.)
"Unmatched Customization for Every Need"
What do you like best about RainFocus?

It is so customizable that you can pretty much do anything and everything. Review collected by and hosted on G2.com.

What do you dislike about RainFocus?

Sometimes its too complex depending on the situation. Review collected by and hosted on G2.com.

JG
Partner/Technical Lead
Small-Business (50 or fewer emp.)
"Best event management tool. Period."
What do you like best about RainFocus?

RainFocus is a fully functional event management platform. Many other companies advertise this, but RainFocus is the only one the delivers. It has what you need to run your events. Review collected by and hosted on G2.com.

What do you dislike about RainFocus?

Certification and documentation could use some work although they are getting better. RainFocus also has a steep learning curve. But that's what you have to sacrifice to get the most comprehensive, advanced tool on the market. Review collected by and hosted on G2.com.

Daniel C.
DC
Senior Event Technology Manager
Enterprise (> 1000 emp.)
"Versatile and Powerful Event Management Platform"
What do you like best about RainFocus?

RainFocus is increidbly customizable allowing for very precise event management processes to be implemented. The powerful workflow tools empower Event Managers to comfortably guide attendees and participants through complex exchanges with ease. Each of these tools are easy to implement and are backed by a strong customer support team. All of this allows me to focus my time on managing an event and not just managing software. Review collected by and hosted on G2.com.

What do you dislike about RainFocus?

The versatility of the platform and incredibly customizeable tools can sometimes require a lot of upfront work to get a simple result or process in place. Review collected by and hosted on G2.com.

WF
Senior Marketing Director
Enterprise (> 1000 emp.)
"Great event experience"
What do you like best about RainFocus?

The platform is very easy to use and highly configurable. I love being able to learn using RainFocus Academy and being able to dig in and configure things myself. INSIGHT is a great way to network with other users and learn new ways to improve efficiency. Review collected by and hosted on G2.com.

What do you dislike about RainFocus?

It's very flexible so sometimes there are multiple ways to achieve the same thing. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

8 months

Perceived Cost

$$$$$
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RainFocus Features
Event creation
User registration process
Payment processing
Email automation
Email customization
Contact list management
Session scheduling
Speaker submissions
Attendee surveys
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RainFocus