quintly Reviews & Product Details

Quintly only does one thing; Analytics, and it does them better than anyone else.

I like the custom dashboard, I like how I can set up my own custom metrics, and I LOVE their customer support that will make custom metrics for me in no time with just one email request. This is the all in one social media dashboard to get Review collected by and hosted on G2.com.

Quintly only does analytics. If you're looking for a social media management solution, you'll have to look elsewhere. Another thing i'm particularly not a fan of is the seemingly random dates that my card is charged for subscriptions. Sometimes, they will delay charging my card for days, which messes up my credit card payments Review collected by and hosted on G2.com.

Quintly offers lots of metrics over all social networks (even instagram stories) and is super customizable. You can build metrics, widgets and dashboards however you want and the very nice and fast support is always there if needed. Review collected by and hosted on G2.com.

There are only few small features missing which would make work easier (e.g. xlsx exports for dashboards shared by link) but they are always working on new features.

Sometimes dashboards need a very long time to load (depending on the amount of data / time range). Review collected by and hosted on G2.com.

The ability to customize dashboards has been excellent! All of needs have been perfectly tailored by Claire. Review collected by and hosted on G2.com.

Being in America, there is a time gap that does not allow for the quickest response communication in the chat option - but those who assist always go above and beyond to assist us. Review collected by and hosted on G2.com.

The easy interface to visualize and analyse every metric, the benchmark data that gives a valuable contribute to our clients reports and helps us to take sustained decisions. Review collected by and hosted on G2.com.

Actually, there's nothing wrong to point out... Review collected by and hosted on G2.com.

Since we started working with Quintly, there's been a great relationship between them and our company. We also met their CEO in Mexico during a conference and it was a blast.

The service is always working, each and every question we had along the implementation was answered quickly and effectively.

The data they provide is what we needed for our service. Review collected by and hosted on G2.com.

There is nothing to disklike. Everything works as planned, no downtimes so far. Review collected by and hosted on G2.com.

Quintly reps have provided outstanding service to help me customize these dashboards. Claire always provides helpful responses to my questions and Dimitrios has been a great partner while setting up our dashboards. The Quintly team provides the best customer support out of any social tool I've used.

The interface is well designed and easy to use. It is a great tool to have all social metrics in one place. Review collected by and hosted on G2.com.

Not many negatives about the platform, I find it very easy to use. Review collected by and hosted on G2.com.

I mostly like their customer support. Whether it's communicating with their account manager or with their IT support, they are always quick to respond and very proactive! In addition to that, the tool is very userfiendly, has the main export options and a great API. Review collected by and hosted on G2.com.

Nothing! It does the job 100% in terms of what it promises. However, in the ideal world some kind of social media listening functions would be great. But for that there are other tools available. Review collected by and hosted on G2.com.

Not just one, there are many:

1. A great benchmarking platform with a wide platform coverage (unfortunately, LinkedIn and Pinterest are no longer supported due to API restrictions).

2. Accurate data and analytics

3. Great visualizations - tables and charts

4. Ability to create custom metrics

5. Great customer support - a detailed response shared promptly (within a couple of hours) Review collected by and hosted on G2.com.

Sometimes the export templates of our custom dashboards gets changed which impacts our entire solution. Would really appreciate if this is taken care of :) Review collected by and hosted on G2.com.

The core team. We have a very good relation ship with Quintly. What we love is that they really add features for clients and not just because they think it could be cool. They often contact us for testing beta interfaces, looking how we perform actions in order to see how they can improve their solution. It's such a great team with great people ! Review collected by and hosted on G2.com.

What we dislike (but this is not Quintly's fault) is that all metrics or features provided by social networks are not in Quintly because they don't give API to access them. It such a pain having to retrieve specific data on each analytics social network tool, when they provide the data (thank you IGTV...) Review collected by and hosted on G2.com.

Creating your own dashboard and compare your performances against compertitors Review collected by and hosted on G2.com.

Not many downsides really, every data is useful Review collected by and hosted on G2.com.

When I arrived in my agency in 2018, I needed to create fast reports without extra employees or spending more time. I found Quintly and I liked the tool. It is simple and gave us a lot of data about the brands - not only from my profiles, but from competitors too. Review collected by and hosted on G2.com.

Nothing to say about Quintly. But I would like to acess old numbers when Review collected by and hosted on G2.com.

Easy to use, clearly arranged----------- Review collected by and hosted on G2.com.

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Special thanks to Claire, she really replied to my every e-mail and successfully helped me solve the problem. I recommend the service to all you guys if you need! Review collected by and hosted on G2.com.

The swaps service is a little trouble. You have to contact the team to renew the swaps. That takes time. Review collected by and hosted on G2.com.

What I like at most is the possibility fast insights from a simple setup. Review collected by and hosted on G2.com.

Maybe the interface and the layout. But it is not deal breaker. Review collected by and hosted on G2.com.

Quintly's support is amazing. They really try to understand your needs and objectives to propose you a solution which best fits your request. Also, they do this very kindly, which is a good plus.

The interface is simple and elegant. Review collected by and hosted on G2.com.

If I have to find something to say here, I would say that, should you need to answer a specific question - not covered in the 'regular' metrics Quintly provides - you need to know a bit of SQL. Sure they can help with the code, but this means you have to wait for them to create your metric. Even though, it's a short period. Review collected by and hosted on G2.com.

Responsive and fast team who are always there to assist whenever you need! Review collected by and hosted on G2.com.

It needs more diversity in the graphs in terms of colors and customization

Needs to add labels for campaigns analysis Review collected by and hosted on G2.com.

quintly has all the data I really care for social media. It's so nice not to have to go looking - it's all there in the dashboard. Review collected by and hosted on G2.com.

It's not always easy to know what to do with social data. There are just so many ways you can use social media! But that's not quintly's fault. I have to work harder on strategy. Review collected by and hosted on G2.com.

The user interface is excellent and we have a lot of updates based on the customers feedback. The tool is very flexible and allow us to create our own KPIs, reports and dataset for API exports. The support is quick and very helpful: we always receive an answer. The communication between the devs and the customers is very professionnal: every bug is clearly reported and treated as a priority. We feel that there are humans behind the machine :) Review collected by and hosted on G2.com.

Honestly i don't have a lot to say about what i dislike: the tool doesn't cover all our social media needs but what he does, he does it well!

The developement strategy is clever and is exactly what a regular client can expect. Review collected by and hosted on G2.com.

1) Customer service: always available, fast, experienced and very friendly 2) Usability: Clear and without any knickknacks it's easy to set up own dashboards 3) Export functions: everything you need with pdf, Excel, PPT etc. 4) Custom metrics if needed 5) Quality: always stable Review collected by and hosted on G2.com.

Nothing to dislike. A while ago it wasn't possible to connect the Facebook Insights without the Facebook page admin logging in into Quintly - which made it complicated when only your client has the Facebook admin rights - but this is solved now with a link you can send to your client which is super easy to activate. Review collected by and hosted on G2.com.

Quintly offers native usage data for almost all major social media platforms, which can be easily organized in individual dashboards using their widgets. It does not need training to handle quintly. Furthermore, we are a big fan of the many export formats that can be exported with the agency logo and in our corporate design. Review collected by and hosted on G2.com.

Stronger reference to post level, e.g. tagging feature to group posts to filter group data. Review collected by and hosted on G2.com.

I get all KPIs i need at one place. And i mean ALL of them. If there is anything i looked for and didn't find in the tool the support mostly helped me out with custom metrics. Review collected by and hosted on G2.com.

After to UI is way better now i have nothing to dislike atm :) Review collected by and hosted on G2.com.

There are several aspects I love about Quintly; for one, the fact that it works with so many different social networks which I need since I'm active on several. Two, the fact that I can customize my dashboard completely to my liking and focus only on what I need. And three, I can literally find any metric or KPI I need to track. Review collected by and hosted on G2.com.

To be honest, I can't really think of anything I'd complain about right now! Review collected by and hosted on G2.com.

Quintly gives me the opportunity to do deep analytics of facebook pages: Are they successful? What levers do they use to become successful? How successful are they in comparison with other pages? Being a journalist, this offers me a lot of possibilities to find topics for new articles and offer rich insights to my readers. Review collected by and hosted on G2.com.

A few aspects in usability where there's a little bit room for improvement, but apart from that, the tool does perfectly what I need it to do. Review collected by and hosted on G2.com.

1) The support quality is really good 2) Very stable tool 3) All the metrics you need Review collected by and hosted on G2.com.

nothing to complain ;-) I mean if you have a problem, you get help from the support really quick Review collected by and hosted on G2.com.

I really like the quick support the quintly team offers when it comes to special requests, like upgrading the packages. Review collected by and hosted on G2.com.

Not much to say here...but adding/managing payment infos should be easier (without tech support).

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