What problems is Qualysoft solving and how is that benefiting you?
Through Qualysoft we quickly augmented our in-house software project development capabilities with top niche expertise. The software that we use is built in-house, totally different from what exists in the market and there were no IT professionals specialized on our platform.
More specifically, Qualysoft successfully enhanced our database support capabilities. The services included on-demand configurations for crucial applications such as NFC (NationalFleeCard), ICC (International Clearing Center), Datawarehouse Loader, Card Monitor Tool, Jobscheduler, and FOS (Fleet Online Services) and defect management / resolution.
The integration of Qualysoft's resources with our internal B2B & B2C Sales Cards team was seamless and productive. The initial knowledge ramp-up period of 2-3 months was efficient, using shadowing and on-spot training, which facilitated a deep understanding of our internal processes and requirements.
Qualysoft excelled in identifying repetitive errors and events, especially in the NFC/FOS areas. Their root analysis and development of both temporary workarounds and permanent fixes were crucial in maintaining the smooth operation of these systems. Their proactive approach in problem management significantly reduced potential disruptions.
Qualysoft's proposal for performance improvements on NFC system components demonstrated their commitment to not only maintaining but also enhancing system efficiency and reliability. Regular project meetings, coordinated by CoE Cards DM, were well-handled, ensuring ongoing tasks were on track, and new tasks were effectively rescheduled and reassigned as needed. The documentation of meetings and alignment of team member availability were also efficiently managed.
Qualysoft aligned very well with the deadlines for the delivery of project tasks. This reliability in meeting deadlines ensured the smooth progression of the project. The collaboration and communication was close and seamless They effectively coordinated with multiple parties for complex tasks, ensuring that these were executed in alignment with the strategies and needs of the internal B2B & B2C Sales Cards team. We benefited from regular progress reporting and all stakeholders were regularly updated and the few issues that arose were addressed promptly.
In conclusion, Qualysoft's service to us in database support was marked by thorough integration with internal teams, effective problem management, efficient use of project management tools, adherence to deadlines, and continuous performance improvement. Their collaborative approach and commitment to quality were evident in every aspect of the project.
We faced rapidly evolving legal and fiscal landscapes, particularly the alignment with E-Invoicing, and we needed to swiftly adapt to shifting requirements while keeping up with the latest IT technologies and tools. Qualysoft enabled us to quickly scale our workforce. This agility significantly boosted our operational efficiency, allowing us to accelerate project completion and maintain a consistent rhythm.
Qualysoft's services extended beyond team augmentation. They provided us with specialized talents and skills, vital to overcome complex tasks. Their expertise ensured timely project completion and system maintenance, relieving our in-house team from additional pressure. Consequently, our internal staff could concentrate on their primary responsibilities, confident in the knowledge that specialized tasks were managed by external experts.
This partnership with Qualysoft not only addressed immediate project needs but also fostered a more dynamic, responsive, and efficient operational environment. It allowed us to remain focused on our core competencies, and secure in the support and expertise provided by Qualysoft's versatile and skilled team. Review collected by and hosted on G2.com.
