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Qmatic Orchestra


Orchestra 7 is a modular, scalable and world-class platform for customer journey management where you only pay for the value you need.

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Qmatic Orchestra review by Administrator in Government Administration
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"Qmatic is a huge improvement from our old queuing system, and I enjoy the many features it offers."

What do you like best?

How easy it is to use, how customizable the system is, and the analytics available, including the option to build reports.

What do you dislike?

We are still struggling with the ability to have 3 different businesses who are housed in the same location, utilizing the same 3 kiosks, to be separate branches.

What business problems are you solving with the product? What benefits have you realized?

With Qmatic we are able to properly channel our customers to the appropriate clerk through the use of profiles. We are also able to collect data which helps us determine when, where, and what training our staff needs.

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