How easy it is to use, how customizable the system is, and the analytics available, including the option to build reports.
What do you dislike?
We are still struggling with the ability to have 3 different businesses who are housed in the same location, utilizing the same 3 kiosks, to be separate branches.
What business problems are you solving with the product? What benefits have you realized?
With Qmatic we are able to properly channel our customers to the appropriate clerk through the use of profiles. We are also able to collect data which helps us determine when, where, and what training our staff needs.
* We monitor all Qmatic Orchestra reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.