Qmatic Features

Allows guests to check-in using the platform's built-in dashboard.

Allow users to track on-site visitors, previous visits, and provides visitor log insights.

Using the database of visitor information, provide insights into regular visitors and their frequency of visits to plan for future arrival. Plus enable access for certain admin in case of audits, emergency, or checking anomalies.

Cross-check visitor information with resitrcited visitor lists both with the building, nationally and internationally to ensure no dangerous visitors are allowed on the premises.

Scan faces or IDs for issuing approved visitor badges. Store photo information in database for record keeping.

Automate manual tasks such as visitor arrival and departure notifications, and contact information autofilling.

Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling.

Provides a dashboard with check-in and check-out capabilities and visitor logs.

Sends a notification to users of a visitors arrival and departure.

Works with hardware, such as iPads, for an interactive representation of the platform that is easy to use by visitors.

Integrates with related tools that simplify platform management and usage.

Provides SMS text updates to customers in the queue.

Offers customized settings for VIP customers in the queue.

Supports multiple lanugages.

Provides clerks and representatives with customer data while they're being served.

Offer predictive analytics on customer concerns based on customer data.

Generates performance reports for individual clerks and representatives

Generates performance reports for individual locations.

Provides proprietary hardware like kiosks, tablets, and TVs.

Users are required to use proprietary hardware to deploy the software.

Queue can be visualized for customers via digital signage.

Ability to send confirmation and reminder emails & texts

Ability to send automated follow-up emails/texts upon conclusion of appointment

Receive a notification whenever a customer schedules an appointment

Automatically detects the time zone of both parties to avoid booking mistakes

Ability to set preferred availability to ensure appointments are only booked during approved times

Ability to block off additional time between appointments for travel or preparation

Personalize booking page with custom logos and colors to match branding

Personalize a booking link to share with customers

Integrates with multiple calendars, such as: Google Calendar, Microsoft Outlook, iCloud Calendar, etc.

Provides the ability to be embedded into websites

Integrates with payment processing software to accept payment from customers

Integrates with video conferencing tools to allow for virtual appointments

Integrates with SMS providers or instant messaging platforms to communicate directly with customers

Simulates human-like speech from text inputs.

Simulates human-like speech from text inputs.

Depending on the needs of the business, there can be NDAs and contacts provided if there is the need for a higher level of security.

integrate with Vaccine Tracking software and other relevant security software for extra security measures.

Can integrate with hardware like kiosks, tablets, PC, or Macs for visitor check in purposes.

Allow the capability of multiple languages to be accessed when a visitor is looking to log in in theri native language, whether domestically or abroad.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Engages in human-like conversation for task delegation

Makes informed choices based on available data and objectives