---
title: pulseM Reviews
meta_title: 'pulseM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how pulseM works for a business like yours.
aggregate_rating:
  rating_value: 3.8
  review_count: 3
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Vertical Industry
  url: https://www.g2.com/categories/vertical-industry
---

# pulseM Reviews
**Vendor:** pulseM  
**Category:** [Other Vertical Industry Software](https://www.g2.com/categories/other-vertical-industry)  
**Average Rating:** 3.8/5.0  
**Total Reviews:** 3
## About pulseM
pulseM is an online reputation management solution technology, that aims to open the lines of communication between businesses and customers nationwide, promoting high engagement rates and improving businesses' social media ratings. The platform aims to humanize service interactions to help businesses meet the modern home owner’s expectations for “personal service”, and, in turn, collect authentic customer reviews.




## pulseM Reviews
  ### 1. Good for a short time.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Flor M. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2025

**What do you like best about pulseM?**

We liked that it made it easier on us at first.

**What do you dislike about pulseM?**

Their customer service could use a lot of improvement.

**What problems is pulseM solving and how is that benefiting you?**

They helped with mailing out post cards and getting our name out to near neighborhoods.

  ### 2. Helps Us Keep Tabs On Technician Performance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adam J. | Regional Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2025

**What do you like best about pulseM?**

We love how we can make reviews a friendly competition for our fiel workers.

**What do you dislike about pulseM?**

The price can be a bit high compared to other alternatives.

**What problems is pulseM solving and how is that benefiting you?**

Keeping track of technician performance from the consumer side of things.

  ### 3. pulseM has been great for our Google reviews & client satisfaction!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristen J. | Office Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 05, 2024

**What do you like best about pulseM?**

pulseM integrates with our CRM software, ServiceTitan; we've been using it for at least 6 years and it's really helped us with Google reviews from our customers. Their system coupled with our CRM makes it so easy for our customers to leave us reviews and those reviews in turn help with our Google ranking and reaching new customers. We also utilize the dispatch notification feature which sends the name and photo of our technician going to the clients home to the customer via text. This offers great peace of mind to many of our customers so they know exactly who to expect when they answer their door. It's been great!

**What do you dislike about pulseM?**

The Admin website is almost too simple, I'd like to see more details and options in the future; but maybe that's based on what features and services you purchase through them.

**What problems is pulseM solving and how is that benefiting you?**

pulseM has made it super simple for us to request reviews and ratings of service from clients as soon as we're done completing a service call in a customers home. This helps with review collection and Google rankings. It also helps with customer satisfaction; if someone gives a neutral or negative rating we have multiple managers notified immediately so we can follow up with a client in real time on any concerns. We also utilize pulseM for dispatch notifications that include our technicians name and picture; clients love receiving this information so they know who to expect at their door.



- [View pulseM pricing details and edition comparison](https://www.g2.com/products/pulsem/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+11%3A50%3A39+-0500&secure%5Bsession_id%5D=93981bc2-b667-4b53-8ff8-0fcd0630f29c&secure%5Btoken%5D=be3b423d5166bb4210759aa3c3e372cb459d45dd72ac6226b8a8be6f1fde6468&format=llm_user)


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