It offers most all of the forms our firm needs
it offers a comprehensive tax package covering everything we need but CRUT trust form 5667
it moves all carryovers from the prior year flawlessly
it is easy to use for beginners, very intuitive, offers multiple ways to enter data
does a good job of reviewing for errors
is simple to do e-filing
is simple to set up on a network
has good worksheets and notes capabilities
2018 tax returns- 2019 tax season problems encountered - prior to this no dislikes except support:
Printing crashes that knocked you out of the software completely.
We had to work in Windows 7 compatibility mode until it was fixed late in the season by a Windows 10 update worked out with Proseries. Compatibility mode slowed everything down to a crawl.
Support took a minimum of 2 hours on hold
Proseries did away with chat which was faster and easier for support
Constant updates which sometimes caused a new problem that wasn't there before.
Consistency was a real issue.
Had to print Federal then go back and print State because it would print the state figures two lines above the actual line if you tried to print both federal and state at the same time.
Release of forms was behind the curve so we were held up waiting on a form to be finished and released on many returns.
I could go on with little things almost too numerous to count but these are the major items.
I suggest reviewing demo software of all the major providers and then review the other reviews on G2.
CPA firm with a tax practice. In years prior to 2019 tax season for 2018 returns, this software allowed us to efficiently prepare returns.