# Pronto Reviews **Vendor:** Pronto **Category:** [Other Education Software](https://www.g2.com/categories/other-education) **Average Rating:** 4.6/5.0 **Total Reviews:** 48 ## About Pronto Pronto is a communication hub created for everyday users. It connects people via chat and video, so they can learn faster, work smarter, and communicate seamlessly. Most of today’s workforce either doesn’t work at a desk or works remotely. Pronto is designed mobile-first and keeps you connected right from your mobile phone— even when you’re on the go. ## Pronto Pros & Cons **What users like:** - Users appreciate the **easy-to-use communication features** of Pronto, facilitating seamless interaction and team collaboration. (3 reviews) - Users find Pronto's interface **easy to use** , with effective chat threading and convenient message-saving features. (2 reviews) - Users appreciate Pronto's **effective chat threading and slick search capabilities** , enhancing team communication and collaboration. (2 reviews) - Users value the **instant interaction** with teachers through chat, video calls, and lecture streaming on Pronto. (1 reviews) - Users value the **enhanced team collaboration** features of Pronto, facilitating effective communication and teamwork. (1 reviews) - Video Quality (1 reviews) **What users dislike:** - Users find Pronto to be **expensive** , making it a costly addition despite its effectiveness in business settings. (1 reviews) - Users find the **frequent updates** necessary due to bugs, impacting the seamless communication experience they desire. (1 reviews) - Users find Pronto **not intuitive** for computer use, complicating their experience despite its overall effectiveness. (1 reviews) - Users find the app to be **buggy** at times, needing updates and minor fixes for smoother communication. (1 reviews) ## Pronto Reviews ### 1. Quick Turnaround, Friendly, Proactive Support, & super easy to work with **Rating:** 5.0/5.0 stars **Reviewed by:** shaina r. | Client Success & Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Pronto?** ALWAYS quick turnaround times, friendly support, and always so proactive. I also love how a quick email to support is all it takes to get something taken care of. I love how it integrates with HubSpot. **What do you dislike about Pronto?** I honestly can't think of one dislike..seriously! **What problems is Pronto solving and how is that benefiting you?** One thing that stands out is how proactive they are. For example, I recently asked for an update to our Employee of the Quarter voting page to change the names. Matt handled it right away, but what impressed me was that he also went a step further and organized everything alphabetically without me even asking. It made the page look a lot cleaner and more professional. Little things like that really add up and show they pay attention to detail, not just the basic request. Overall, it’s been a smooth experience. They’re reliable, efficient, and just easy to work with. ### 2. Effortless Team Collaboration with Group Chats **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2026 **What do you like best about Pronto?** I love that you can create multiple groups with your team members, and that we can all chat within them to get things done effectively and on time. **What do you dislike about Pronto?** I wish there were a feature that let you call the person directly. **What problems is Pronto solving and how is that benefiting you?** Right now, Pronto is helping us set up the right groups so we can communicate with each other and with everyone at the same time. This is useful when we need to reach our techs out in the field. ### 3. Pronto a game changer **Rating:** 4.5/5.0 stars **Reviewed by:** Bance B. | Operation & Project Coordinator, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Pronto?** Because of the number of features ,I was able to assign task to my customer support team and they were so easy to understand. **What do you dislike about Pronto?** we used the application frequency that we had to pay a subscription to use it. **What problems is Pronto solving and how is that benefiting you?** The way list of announcement are organized, the more you have they got lost in and you are unable to read old announcement even though they still important. ### 4. Very stable chat product with comprehensive mention feature **Rating:** 5.0/5.0 stars **Reviewed by:** Oyinkan I. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Pronto?** The app on the phone is easy to use and allows me to create different chat groups depending on the projects and the instant alerts for every message is geat. **What do you dislike about Pronto?** I did not find a feature that wasn't great. I can easily contact employees when needed. **What problems is Pronto solving and how is that benefiting you?** Easy to post important files, updates and mention on channels and very secure for chat communication at the workplace. ### 5. Great tool for home or office work mode **Rating:** 5.0/5.0 stars **Reviewed by:** Selina G. | Senior Sales Executive, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Pronto?** Chat threading is very effective, the search capability is very slick and the option to save a message for quick find later is great. **What do you dislike about Pronto?** I really don't have any issues regarding Pronto since so far it's really good. **What problems is Pronto solving and how is that benefiting you?** Centralization of file exchanges, exchange of ideas between colleagues and creation of groups and teams, very nice. ### 6. Easy app to interact with teachers **Rating:** 5.0/5.0 stars **Reviewed by:** Renu A. | Customer success executive, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Pronto?** Using the app we can interact with the teachers and clear our doubts instantly through chat, video calls and we can stream the lectures from the renowned teachers **What do you dislike about Pronto?** app seems to be buggy a few times, needs more updates so that we can run the same hassle-free and minor bug fixes required to make it the best for communication **What problems is Pronto solving and how is that benefiting you?** with the pronto we can easily access the lectures, connect with the teachers on the chat or video call if we have doubts on the same so that we can do the best in our careed ### 7. Pronto Review **Rating:** 3.5/5.0 stars **Reviewed by:** Maria F. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2023 **What do you like best about Pronto?** Pronto makes internal communication more accessible and helps us work as a team better. Additionally, with Pronto we are able to create forms and surveys in which we can then analyze the responses. **What do you dislike about Pronto?** It's difficult to use on a computer, and it is a costly additional expense; other than that, it works great for our business environment. **What problems is Pronto solving and how is that benefiting you?** It has a similar feature to Slack, allowing users to assign groups to collaborate with. Sometimes the software is a little glitchy on the phone, I don't know why this is. ### 8. Ready Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Contabilidad B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Pronto?** Easy to use and install, the best for staying connected. I like being able to receive and provide information in an instant. A super effective application to keep you connected. **What do you dislike about Pronto?** That sometimes it closes on its own when you want to start, I hope that over time I can fix or modify it, but I like how easy it is to use. **What problems is Pronto solving and how is that benefiting you?** The ability to communicate with others instantly and to resolve questions and concerns for each individual's development ### 9. Pronto Review **Rating:** 5.0/5.0 stars **Reviewed by:** Kunal S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2023 **What do you like best about Pronto?** It helps us create forms and surveys, and it also helps us analyze the responses we get. Wherever we are, they humanize teamwork and bring people together. Through a company that is aware of organizational requirements, the business provides great customer service. **What do you dislike about Pronto?** A improved user interface (UI) for survey response analysis is available with Pronto. Bar graphs and pie charts are good examples of enhanced graphics that might be used to make the data easier to understand. **What problems is Pronto solving and how is that benefiting you?** Pronto makes it incredibly simple for us to obtain everyone's viewpoint. Additionally, it aids in the analysis of the many responses to the surveys that we do. It helps us save time and effort. ### 10. Overview: Pronto- Leading tool for Creating and Managing Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Vinay K. | Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Pronto?** Pronto is the only mobile-first communication platform that fosters connection and engagement. It assists us in creating forms and surveys as well as analysing the responses we receive. They bring teams together with a human touch, no matter where we are. **What do you dislike about Pronto?** Pronto can provide a better UI for analyzing the response to surveys. It can have better visuals so that the results can be easily interpreted such as bar graphs and pie charts. **What problems is Pronto solving and how is that benefiting you?** Pronto helps us get the opinion of everyone very easily. Also, it helps us get insights out of thousands of responses that we get out through the surveys. It saves our time and effort ### 11. Communication and Connection for Community **Rating:** 4.5/5.0 stars **Reviewed by:** Ronda W. | Ministry Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Pronto?** Pronto has helped our small non-profit organization streamline its communication/conferencing needs in one incredible platform that provides simple messaging efficacy and connection within our community. The company offers excellent customer service through a company liaison who is attentive to organizational needs. It has been great utilizing its service. **What do you dislike about Pronto?** The service does not currently allow for the external sharing of media files to social media platforms which might be an added benefit for organizations with social media accounts. However, it is very responsive to clients sharing ideas about how its service can better serve its clients. **What problems is Pronto solving and how is that benefiting you?** Pronto allows our organization to communicate within our community on one platform through messaging and video conferencing. As a non-profit, it enables us to work on projects together with streamlined communication. ### 12. Review of Pronto **Rating:** 4.0/5.0 stars **Reviewed by:** Heather F. | Executive Assistant to CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Pronto?** Super easy to use, you can figure everything out super quick. It's fun to use for sports teams communications and file sharing. It's better looking than its competitors. **What do you dislike about Pronto?** There is not much to dislike, they've designed the app strategically so it leaves little uncovered. I don't know what would make it better but I'm sure they will continue to add great features. **Recommendations to others considering Pronto:** Definitely check it out- I find it's more user friendly than other similar apps. **What problems is Pronto solving and how is that benefiting you?** In both personal and professional life, I have benefitted from using this app by staying up to date with my network. It's accessible and allows me to stay on top of my work flow. ### 13. Pronto saved us during COVID and continues to save us Daily! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2021 **What do you like best about Pronto?** When the Pandemic hit Pronto became our life saver. The ease of use for our students was hands down the best and easiest technology we implemented. Pronto continues to be the best purchase we have made in two years! **What do you dislike about Pronto?** Nothing- It is so intuitive that our students and faculty could use it even before we offered training. **Recommendations to others considering Pronto:** Pronto is so easy to use and our faculty and students love it. Our non-tech faculty are able to use it with ease. **What problems is Pronto solving and how is that benefiting you?** Instant communication. Students reach out any time, all the time, and faculty are answering. It is saving faculty so much time answering emails over and over. They can send a quick message to their entire class and answer a question that previously had to were being answered multiple times. I love being able to post system-wide announcements. **Official Response from Beecher Halladay:** > We love helping out our schools! Thank you for the review ### 14. Pronto is a MUST for student AGENCY! **Rating:** 5.0/5.0 stars **Reviewed by:** Janet M. | Lead DE Coordinator and English professor, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Pronto?** Students have agency: They can use it independently of their professors. It is intuitive: Students can learn how to use it easily. It humanizes the remote & online environments, which invites & motivates students to participate. **What do you dislike about Pronto?** I wish it were easier to use when on a computer. **Recommendations to others considering Pronto:** You can give support to students with ease using Pronto, but even more than that, students are able to take the lead! They can share resources, ask for help from their peers, and be encouraging. **What problems is Pronto solving and how is that benefiting you?** Student interaction and support among one another without sharing personal information ### 15. ALL MISSIONS GO! **Rating:** 4.5/5.0 stars **Reviewed by:** Vicki S. | Manager of Instructional Technologies, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Pronto?** Ease of use. Prompt customer attention. It makes the mission of education successful - a way to meet the student needs. A form of engagement to increase retention through communicaton. **What do you dislike about Pronto?** The cost could be more reasonable - especially for academia. **Recommendations to others considering Pronto:** JUST GET IT AND USE IT - YOU WILL LOVE IT! **What problems is Pronto solving and how is that benefiting you?** Pronto has assisted in the communication of faculty to students and students to faculty as well as student to student. ### 16. Seamless student-2-student interaction **Rating:** 5.0/5.0 stars **Reviewed by:** Lené W. | D, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2022 **What do you like best about Pronto?** On-boarding faculty and students is an easy process, due, in part, to the user-friendly interface and the excellent service from the Pronto support team. **What do you dislike about Pronto?** Updating courses from term to term requires additional steps from faculty. **What problems is Pronto solving and how is that benefiting you?** Pronto has worked closely with faculty to create a dashboard that allows them to sync their current courses and remove old courses ### 17. The slack alternative to be considered **Rating:** 3.5/5.0 stars **Reviewed by:** Malhar J. | Technical Writer II, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2022 **What do you like best about Pronto?** Instant Chat experience. Easy file share **What do you dislike about Pronto?** App opening time. Some chat user interface. **Recommendations to others considering Pronto:** Yes. They should definitely try. **What problems is Pronto solving and how is that benefiting you?** I am collaborating teams effectively same as Slack ### 18. I love Pronto! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Pronto?** Pronto is FAST, EASY, and FUN. I am able to quickly and effectively connect with my community without excessive logins or invitations. Everyone has access! **What do you dislike about Pronto?** Sometimes Pronto can be glitchy on my phone. It is easier (for me) to access on my computer. But I have an old phone, so this might just be me. **What problems is Pronto solving and how is that benefiting you?** Pronto allows me to CREATE COMMUNITY in my online classes. Students have FAST, EASY, and CONSISTENT access to me. And it is super fast and easy for me to respond. ### 19. Best in class messaging app inside the organisation to collaborate **Rating:** 4.5/5.0 stars **Reviewed by:** Subramanian C. | Werkstudent Project Management Office , Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2022 **What do you like best about Pronto?** Very easy to use in the work environment with very minimal training. The app needs less storage to run in the system. The layout is clean and neat. You can access it across multiple platforms. **What do you dislike about Pronto?** Updates in a systematic manner. Sometimes there is no proper sync between the history of the messages from one platform to another. Frequent updates can solve it. **What problems is Pronto solving and how is that benefiting you?** communication between people inside the company File sharing between people inside the team Safe and secure transmission of the files and messages within the team ### 20. Pronto is AWESOME! **Rating:** 5.0/5.0 stars **Reviewed by:** Ghytana G. | Mathematics Instructor/Instructional Design Speciao, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2021 **What do you like best about Pronto?** Pronto is very user friendly. It allows the instructor to actively engage with students. It is an app as well as web-based. **What do you dislike about Pronto?** There is nothing I dislike about Pronto. **What problems is Pronto solving and how is that benefiting you?** Pronto is a great solution for retention issues. ### 21. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2022 **What do you like best about Pronto?** Pronto is user-friendly, even a novice or first-time user can navigate their way around it. **What do you dislike about Pronto?** it has a color scheme that is not appealing **Recommendations to others considering Pronto:** try it and you will soon enough use it only **What problems is Pronto solving and how is that benefiting you?** it does not take up space on my machine, which helps with computer storage-saving ### 22. Great communication app **Rating:** 4.0/5.0 stars **Reviewed by:** Katie K. | Contact Center Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2021 **What do you like best about Pronto?** What I like the best about using the Pronto app is that you can communicate very effectively with others. Also it's very easy to navigate and the use of the app is great! **What do you dislike about Pronto?** When students private message the teacher sometimes the teacher doesn't get the message. I think it's because sometimes the teacher doesn't notice it because they don't get notified. **What problems is Pronto solving and how is that benefiting you?** The problem that Pronto helps me solve is messaging my students and they can join my video chat room very easily. When ever I want to hold a online meeting all my students can log on. ### 23. Pronto -Best app **Rating:** 4.5/5.0 stars **Reviewed by:** Vaibhav N. | Ethics and Compliance Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2021 **What do you like best about Pronto?** 1. User-friendly app with a good interface. 2. Communication is very effective using the Pronto app. 3. One can easily communicate with clients, colleagues, and team members using this app. **What do you dislike about Pronto?** Nothing as such dislike in this app. Only one thing, sometimes, sign out happens automatically. This app is user-friendly and helps with effective communication. Hence recommend using the same. **What problems is Pronto solving and how is that benefiting you?** The communication gap is not a problem due to Pronto. Effective communication is ensured. One can easily use the app without initial training for using this app. Hence time and cost are saved. ### 24. Pronto Helped Us Navigate COVID **Rating:** 5.0/5.0 stars **Reviewed by:** Moses W. | Distance Education Faculty Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2021 **What do you like best about Pronto?** The overall ease of use and the integration with the Canvas LMS are fantastic. The translation feature is also especially valuable at an institution like El Camino which is an HSI with many students for whom English is a second language. My faculty who love Pronto don't know what they would do without it. From my perspective, having a platform that provides for social and peer-to-peer learning online hasn't just been essential for navigating COVID, but is a core aspect of providing a modern technology facilitated learning experience. **What do you dislike about Pronto?** Not all faculty are ready for social learning to support their classes. Since the integration is campus-wide, that can definitely be a challenge. However, it's a worthwhile trade-off, and this is fundamentally true for any new technology that you bring into an organization like a community college where not all users are tech savvy. **What problems is Pronto solving and how is that benefiting you?** Pronto allows our campus community to connect virtually. It's especially important for facilitating opportunities for students to connect with one another around their courses. Some faculty also use it to communicate with their students, and we're working to bring Pronto into the flow for Student Services needs as well. ### 25. Pronto Connects Students **Rating:** 4.0/5.0 stars **Reviewed by:** Katie J. | Director Instructional Technology, Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Pronto?** I like that Pronto supports the classroom community. Students learn each other's names and work together more efficiently. It really supports collaboration. **What do you dislike about Pronto?** I cannot think of anything I dislike about Pronto **What problems is Pronto solving and how is that benefiting you?** For programs that are hybrid or online, this is building classroom community that otherwise would be much hard to establish without Pronto. ### 26. "Pronto" Just Like the Name Says **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2022 **What do you like best about Pronto?** Helps faculty and students have communication that leads to substantive interaction. **What do you dislike about Pronto?** It slows down access to the whole Canvas instance because it has to load. **What problems is Pronto solving and how is that benefiting you?** I use it for training and assistance, and it looks like it helps faculty with ad-hock communications with students. ### 27. Pronto is Amazing and Still Getting Better! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2021 **What do you like best about Pronto?** I love the usability. The interface is clean, and the messaging features are easy to use. Moreover, having students grouped by class is super helpful. There is a logical flow to Pronto, and I haven't had anyone say they don't know how to use it. Plus, the app makes it very convenient when on the go; no longer do students and colleagues have to call me. They can Pronto-me! **What do you dislike about Pronto?** I could use some more reporting features, but I know more robust reporting will eventually come. The Pronto team has always been very responsive to needs. **Recommendations to others considering Pronto:** Use the Report a Bug feature when something isn't working correctly. That is the best way to get an issue handled. **What problems is Pronto solving and how is that benefiting you?** We are solving the communication gap. Even though we tell students to check their emails, they don't always do that. With Pronto, the notification goes to their phones, and they always have their phones. Plus, students are used to using mobile apps, and they will quickly reach out to an instructor to get a question answered. The ability to get help quickly enables students to complete work on time and with better quality. **Official Response from Beecher Halladay:** > Thank you! We are working hard to be better every day! ### 28. East way to communicate throughout an entire organization **Rating:** 4.5/5.0 stars **Reviewed by:** Jesse _. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2021 **What do you like best about Pronto?** I like the layout, and the ability to see who has seen a message and who has responded to it. **What do you dislike about Pronto?** I think they're working on a search function, but it's not completed yet. **Recommendations to others considering Pronto:** Just do it. Our employees used to use a different app for in-house communication. We were worried about losing functionality, and procrastinated a little bit. We shouldn't have. The roll-out was super easy, zero issues that weren't resolved quickly. **What problems is Pronto solving and how is that benefiting you?** People were missing messages from leadership, and because of how tasks can be set in pronto, that's not happening as much! ### 29. Beats competition easily **Rating:** 5.0/5.0 stars **Reviewed by:** Riley O. | CRO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2021 **What do you like best about Pronto?** The functionality of Pronto is what got us to switch over to them from our previous platform. The ability to have different levels of visibility is essential in a large organization. **What do you dislike about Pronto?** There needs to be a search bar in the platform to search for any previous conversations. **Recommendations to others considering Pronto:** Stop using multiple different platforms for communication and make the switch to Pronto. **What problems is Pronto solving and how is that benefiting you?** The problems we are solving are: lack of internal communication, ease of internal communication, and multiple platform fatigue. We have realized that simple is better. **Official Response from Beecher Halladay:** > Thank you for the review! There is now a search feature included in our product. ### 30. Pronto Makes Things Happen PRONTO! **Rating:** 5.0/5.0 stars **Reviewed by:** Deacon Tomás G. | Director of Ministries, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2021 **What do you like best about Pronto?** Highly intuitive software, basically a turn-key operation, easy to navigate, easy to use, and very versatile with video, chat, and voice features! Powerful tool for connecting employees and clients, as well! **What do you dislike about Pronto?** It's very hard to dislike anything about PRONTO, but certainly, the cost per user can be cause for hesitation, but in the long term, it's a good investment. **Recommendations to others considering Pronto:** This is an all-in-one platform that works well across many operating systems, including mobile operating systems such as Apple and Android. Also, works well across multiple browsers, including Safari. **What problems is Pronto solving and how is that benefiting you?** Instant communication, improved productivity, better clarity on team projects, and improved deadlines. ### 31. Solves Our Communication Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Stacy R. | Director, Center for Excellence in Teaching and Learning, Faculty, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2021 **What do you like best about Pronto?** We had so many people using free apps. I'm so glad we can be inside our LMS for communication. **What do you dislike about Pronto?** I would like to be able to log in without entering a code. **Recommendations to others considering Pronto:** Compare Pronto to Remind. This makes the decision easier. **What problems is Pronto solving and how is that benefiting you?** Pronto is solving our communication needs. We realized during the pandemic we didn't have a communication plan. ### 32. Pronto is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler G. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2021 **What do you like best about Pronto?** Being able to communicate easily between different organizations **What do you dislike about Pronto?** I keep getting signed out on my laptop and have to get signing in. **Recommendations to others considering Pronto:** Help me not have to login my laptop all the time **What problems is Pronto solving and how is that benefiting you?** Communication easily between different organizations ### 33. Awesome Messaging Program **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2021 **What do you like best about Pronto?** I love the easy access and being able to send messages in a quick way. It makes my work easier, and I like to have it all in one app. **What do you dislike about Pronto?** I dislike that there aren't group options for messaging. Otherwise, no complaints. **What problems is Pronto solving and how is that benefiting you?** I am able to have conversations in one place when it comes to sales. Also, discussing things with my partners and other employees is easy to do. ### 34. Powerful Communication Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2021 **What do you like best about Pronto?** Excellent announcement feature, easy new user setup, clean UI, in-line replies, dms, and tasks. All very helpful for my business! **What do you dislike about Pronto?** Needs a couple things like screen sharing on IOS **What problems is Pronto solving and how is that benefiting you?** Announcments in a dedicated area so people can easily access them without them getting lost in the chat. ### 35. User friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2021 **What do you like best about Pronto?** It's very easy to find people in my organization and message them! **What do you dislike about Pronto?** Because it's so simple, it's not as powerful as other messaging tools. **What problems is Pronto solving and how is that benefiting you?** I have been able to contact people and create teams within a large organization. People respond faster than they do to email because it's more like texting. ### 36. Great Communication Software **Rating:** 5.0/5.0 stars **Reviewed by:** John T. | Managing Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2021 **What do you like best about Pronto?** User friendly. Easy to onboard. You can see who has seen the messages and reactions. **What do you dislike about Pronto?** No search function. Can't upload more than one photo. **Recommendations to others considering Pronto:** Use it. **What problems is Pronto solving and how is that benefiting you?** Company-wide communication. Everyone is on the same plaform. ### 37. It has been amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2021 **What do you like best about Pronto?** How easy it is to use on a phone, tablet, and computer. **What do you dislike about Pronto?** I really don't like the enter the code in each time I want to use it on my computer. **What problems is Pronto solving and how is that benefiting you?** Communication **Official Response from Beecher Halladay:** > Thank you for the feedback! ### 38. Natural review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2021 **What do you like best about Pronto?** It an easy system for me to use. I find it helps with my day to day task. **What do you dislike about Pronto?** The software can be sometimes complicated to use espically with the updates **What problems is Pronto solving and how is that benefiting you?** I can't think of any problems that I have other than good system. ### 39. Transformed how we communicate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2021 **What do you like best about Pronto?** Permissions settings, ease of use, simple UI. **What do you dislike about Pronto?** Ensure the client has access to bulk actions, and make the reports more nuanced. **What problems is Pronto solving and how is that benefiting you?** Broke down barriers in communication between faculty and students. Communication frequency has increased. ### 40. One of the Best App **Rating:** 5.0/5.0 stars **Reviewed by:** Doolitha S. | Software Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2020 **What do you like best about Pronto?** Its an awesome and very helpful app to keep in touch with our team members with their respected tasks. Its very simple to use has many features such as communication + task assigning and managing separate groups with teams. **What do you dislike about Pronto?** Could not find anything on disliking the app but sometimes login fails due to network issues, not because of the app I think. **Recommendations to others considering Pronto:** Its a very user friendly app with lot of features **What problems is Pronto solving and how is that benefiting you?** Mainly team communication and to monitor and assign tasks and to see their progress . To connect with a member of the team if they don't follow the deadlines and to find that reason. Also it has ability to share documents and files that also benefited us. ### 41. Best communication platform for students and teachesr **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2020 **What do you like best about Pronto?** Pronto is an amazing tool that allows you to leverage instant, real-time communication with students without having to worry about sacrificing your personal information. The platform provides a wealth of tools from live video streaming to chat groups. I can't think of another communication platform that I would rather use to communicate with students. Also, we have it integrated into our LMS and it is seamless. **What do you dislike about Pronto?** I wish that there was something that I honestly disliked so I could list it here. **Recommendations to others considering Pronto:** If you are looking for a simple and robust communication tool for you and your students, this is definitely the one that you want! **What problems is Pronto solving and how is that benefiting you?** I have solved a massive communication problem, especially with the events that happened in March of 2020. I didn't realize how much instant communication was beneficial for students. ### 42. It's okay. And that's all. **Rating:** 3.5/5.0 stars **Reviewed by:** Justyna N. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2020 **What do you like best about Pronto?** Pronto has every function that they said they have. And I like it . **What do you dislike about Pronto?** Paying for it, because we found better program and it was for free **Recommendations to others considering Pronto:** I don't know. There are many products better than pronto **What problems is Pronto solving and how is that benefiting you?** Comunication with people when they are away, and making conference call ### 43. Pronto: A great Internal communications alternative **Rating:** 4.0/5.0 stars **Reviewed by:** Harris S. | Data Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2020 **What do you like best about Pronto?** Ease of implementing Pronto without involving third-party or vendor support. Instant messaging over the internet. **What do you dislike about Pronto?** It requires internet connection to communicate via Pronto. It has a weak video conferencing feature. **Recommendations to others considering Pronto:** Both budget and internal communications needs are factors to consider while looking to implement Pronto. **What problems is Pronto solving and how is that benefiting you?** Enhancing team collaboration. Sending files of any format. ### 44. A highly organized and functional tool for quick live chats. **Rating:** 5.0/5.0 stars **Reviewed by:** Lousie M. | Head of Consulting UK&I - Nielsen Sports, Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2019 **What do you like best about Pronto?** Pronto offers the most professional business communication services with intriguing features and high end services. It is one of the most user-friendly tool with easy accessibility. We can easily keep a track of all the live orders and customized requirements. It has maintained for itself quite a reputation among the top ranked communication tools. As for me, it has already made my professional life more smoother and easier to handle. I am at ease to communicate with the live chats instantly and with more feasibility. **What do you dislike about Pronto?** Although I haven't used this tool for quite a long time but with enough experience of 6-8 months, I have acquired much knowledge about it. It's quite adaptive but not too much advance to handle multiple processes at a time. So they need to make some classic upgrades in it. It's quite a sophisticated tool with lots of improvements yet to be done. It is surely a well established tool which can be improved a lot after inputting some more efforts into it. **What problems is Pronto solving and how is that benefiting you?** We implemented this tool in order to improve our communication in our organization. We always have to share updates and important messages to stay organized and functional and pronto plays a major role in it. We customized it the way we want it to be and have made it an important part of our professional sets of tools. ### 45. Nice tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Pronto?** Easy and very friendly to use even for first timers. **What do you dislike about Pronto?** At this point there's nothing to dislike. **Recommendations to others considering Pronto:** Nice software when trying to get in touch with people **What problems is Pronto solving and how is that benefiting you?** Another great tool when trying to get in touch with others. ### 46. Pronto Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2020 **What do you like best about Pronto?** Ability to communicate with other team mate simultaneously. **What do you dislike about Pronto?** The audio feature does not work while sharing a screen with other team members. **What problems is Pronto solving and how is that benefiting you?** How to resolve both customer and shopper issues. Effective and timely communication. ### 47. Pronto Integrated Software Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Pronto?** Customizable and functionally can be unique **What do you dislike about Pronto?** Searching functionality is not that great as if you are not specific in the search criteria **What problems is Pronto solving and how is that benefiting you?** Being able to look up items is the best thing ### 48. Best communicational software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2019 **What do you like best about Pronto?** The best of this software are quality, speed, and formal software **What do you dislike about Pronto?** Need some more new features like a quick chat **Recommendations to others considering Pronto:** Go for it **What problems is Pronto solving and how is that benefiting you?** I and my team are able to share quick updates by saving time ## Pronto Discussions - [colour theme looks dull](https://www.g2.com/discussions/colour-theme-looks-dull) - 1 comment, 1 upvote - [Is Pronto easy to use?](https://www.g2.com/discussions/is-pronto-easy-to-use) - 1 comment - [Is SAP similar to Pronto?](https://www.g2.com/discussions/is-sap-similar-to-pronto) - 1 comment - [View Pronto pricing details and edition comparison](https://www.g2.com/products/pronto/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+10%3A12%3A11+-0500&secure%5Bsession_id%5D=1bc659e7-3a91-4d6f-a9be-8b56850fcda8&secure%5Btoken%5D=d6315a6535f56fc8bc9eb10d6f4d1478756c4ff4417e61a7c85a05d11abb6e00&format=llm_user) ## Pronto Integrations - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) ## Top Pronto Alternatives - [Echo360](https://www.g2.com/products/echo360/reviews) - 4.6/5.0 (446 reviews) - [Google for Education](https://www.g2.com/products/google-for-education/reviews) - 4.7/5.0 (320 reviews) - [Kami](https://www.g2.com/products/kami/reviews) - 4.4/5.0 (68 reviews)