--- title: Prompt Health Reviews meta\_title: 'Prompt Health Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 140 reviews by the users' company size, role or industry to find out how Prompt Health works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 140 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Prompt Health Reviews & Product Details Visit Website Prompt is the AI-powered Electronic Medical Record (EMR) and practice management platform for physical therapy, occupational therapy, speech-language pathology, pediatric, and chiropractic practices. Most EMRs store your data. Prompt acts on it. Before the visit, in the room, and after the visit, Prompt handles the work between your decisions and pauses when your judgment matters. You stay in control. AI handles everything between. Thousands of practices have switched to Prompt and the results are proven. 15-20 more visits per provider per month. $32K in annual revenue per clinician. 35% lower provider attrition. AI built on 9 years of clean, rehab-specific data across 100M+ visits and proven in real PT, OT, SLP, and chiropractic practices. Prompt unifies documentation, scheduling, billing, patient engagement, and analytics into one platform. No disconnected systems. No duplicate data entry. A clearer picture of how your practice is performing and a team invested in helping you grow. Core capabilities: EMR + practice management: Documentation, scheduling, billing, and compliance in one platform, built for PT, OT, SLP, pediatrics, and chiropractic practices. AI documentation assistance: 92% of notes completed during work hours. Clinicians finish faster and leave on time. Coding intelligence: Real-time coding support that increases functional CPT usage and recaptures revenue practices are currently leaving behind. Patient engagement: Digital intake, automated reminders, and outcomes tracking keep schedules full and patients coming back. Analytics: Real-time reporting across productivity, revenue, and documentation compliance for single-location clinics and multi-site organizations. Proven results driving thousands of practices to Prompt: 15-20 more visits per provider per month after switching from legacy systems. +18-20 point improvement in CPT coding accuracy. $32K in additional annual revenue per clinician. 92% of documentation completed during work hours. 1 full day cut from note sign-off time. 35% lower provider attrition. 45% fewer notes completed after hours. We are more than an EMR. We are the team behind your team: a clinician, a biller, an analyst, and a success rep assigned to your practice. Career Connection. 75+ university partnerships. Capitol Hill advocacy. Free business reviews. Because your success is how we grow. Other practices are getting squeezed by falling reimbursements and tightening compliance. Prompt practices are growing. That’s the difference. * * * Product Website Prompt Health Seller [Prompt Therapy Solutions](https://www.g2.com/sellers/prompt-therapy-solutions) Discussions [Prompt Health Community](https://www.g2.com/products/prompt-health/discuss) Solution Type Best-of-Breed Overview by Timothy Dwyer Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/prompt-health/pricing) ## Prompt Health Integrations (10) What do users say about integrations? Verified by Prompt Health [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CardConnect ](https://www.g2.com/products/cardconnect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Fax App ](https://www.g2.com/products/fax-app/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Fax.Plus ](https://www.g2.com/products/alohi-fax-plus/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") FOTO ](https://www.g2.com/products/foto/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Kno2 ](https://www.g2.com/products/kno2/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Practice Intel ](https://www.g2.com/products/practice-intel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SideKick ](https://www.g2.com/products/tobit-laboratories-sidekick/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sidekick ](https://www.g2.com/products/prompt-therapy-solutions-sidekick/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SideKick AI ](https://www.g2.com/products/sidekick-ai-2024-08-25/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Weave ](https://www.g2.com/products/weave-weave/reviews) Show More ![Jennifer A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer A.") JA Jennifer A. Mid-Market (51-1000 emp.) 7/22/2026 "Efficient Medical Records with AI Integration" 4.5/5 What do you like best about Prompt Health? I like Sidekick the most. I like the AI component and how it really cuts down on documentation time. I also like the analytical point of view and how easily it gives you analytics. Sidekick AI just cuts down on our document time, allows us to spend more time with our patients, less time on our computers, and reduces the amount of documentation we take home. Review collected by and hosted on G2.com. What do you dislike about Prompt Health? I don't like the interface of the schedule. It doesn't make it easy to count how many visits a patient needs for a progress note for authorization or for Medicare 10. The schedule interface is my least favorite part in terms of how it looks. Also, the initial setup was not easy. The training modules weren't helpful; they felt more like a sales pitch instead of actually walking us through how to use the features. There were a lot of modules, which took a lot of time. It could have been more simplified and efficient. Review collected by and hosted on G2.com. What problems is Prompt Health solving and how is that benefiting you? I use Prompt Health to document patient visits, schedule, bill, and analyze data. The Sidekick AI component cuts documentation time, letting us spend more time with patients and less on computers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite MR Marc R. Small-Business (50 or fewer emp.) 7/22/2026 "Efficient EMR System with Room for Improvement" 5/5 What do you like best about Prompt Health? I appreciate Prompt Health for its AI capabilities that help avoid cloning of notes, and I find the Sidekick app very useful. Being able to dictate through my cell phone while treating allows me to complete my notes in real time. This capability helps me focus more on patient treatment, especially during busy hours, allowing me not to take work home. The initial setup of Prompt Health was very easy as well. Review collected by and hosted on G2.com. What do you dislike about Prompt Health? The system has gone down for a large portion of the workday three times since we switched to Prompt Health in March 2026. This was quite a disruption. The Sidekick app often glitches, especially during patient evaluations, forcing me to re-record my dictation. I've recorded entire patient conversations during initial evaluations and when it comes time to process the recording, I get an error message, which is very disappointing and something I quite frankly don't have time for. Review collected by and hosted on G2.com. What problems is Prompt Health solving and how is that benefiting you? I use Prompt Health to document patient treatments and submit billing efficiently. It helps me focus on patient care without taking work home. However, I've faced system downtimes and Sidekick app glitches during evaluations, which are disruptive. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 7/22/2026 "AI Auto Notes Streamline Documentation and Handle Heavy Workloads Fast" 4.5/5 What do you like best about Prompt Health? I love the AI feature and the auto note feature. Day to day I use the auto note feature which streamlines my documentation. I am able to better integrate my documentation time into my daily schedule without requiring significant time for documentation in most cases. It does handle heavy workloads fairly quickly which is a great benefit. Review collected by and hosted on G2.com. What do you dislike about Prompt Health? There are a few times that I notice that the auto note function does not fully understand what I am saying as it does show odd phrases or spells things incorrectly when I know it was spoken clearly and slowly. I do think that aspect could be improved a little bit. I also think that in terms of scheduling there could be more ways to flag directly on the schedule if an initial evaluation is transportation or if there is something that should be known at the scheduling level. I know there are comments but sometimes it is hard to see the comments. For example: if someone is a patient who utilizes the company transportation system I wish there was a way to put that so it shows directly on the schedule rather than in a comment. The color/code of the appointment may show it is an initial evaluation but there are times that the patient is also transportation leading patients to be missed with the transportation schedule. Review collected by and hosted on G2.com. What problems is Prompt Health solving and how is that benefiting you? Prompt is helping to streamline documentation time and also to keep up with plan of care dates and progress notes. I found that it helps me keep better track of these things and I am able to plan ahead better to keep track of when these types of notes should be completed. I also have noticed that I am able to make sure notes are faxed on time which helps me keep track which ones need to be sent. I previously struggled to make sure I was sending my POCs and now prompt does that for me which is a huge help and benefit. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Mid-Market (51-1000 emp.) 7/22/2026 "AI/Smart Write and Helpful Checkout Billing Support" 4/5 What do you like best about Prompt Health? AI/Smart write feature; the assistance with billing during the check out phase Review collected by and hosted on G2.com. What do you dislike about Prompt Health? You have to click too many times to find information; there is no glimpse at a patient's dashboard with all the relevant patient information for example the amount of visits they have had, authorization visit number and expiration date (I find that WebPT had this done perfectly); also it's difficulty to find why patients cxl or any communication notes; everything is click click click; the HEP prompt offers is incomplete, it lacks pictures and instructions, I use HEP2GO to issue to patients; I'm still not sure why there is an objective box as well as separate sections to put all your objective findings in (ROM/Strength/special tests, etc) which one is preferred to be used and does it matter? will this choice affect my insights and audit score? Review collected by and hosted on G2.com. What problems is Prompt Health solving and how is that benefiting you? AI/Smart write has helped me the most, especially with the patients who have been here for a long time (chronic/complex patients); this has improved my documentation Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") GH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 7/20/2026 Guest users or non-business users of the software, not included in G2 scores. "AI Talk-to-Text Makes Notes and Evaluations Fast and Effortless" 4.5/5 What do you like best about Prompt Health? I love the AI talk to text feature. It has made writing my notes and evaluations so much faster and now I don't spend 3-4 hours of paperwork at home doing notes daily. I also like the ability to set up my note ahead of time for an evaluation. Review collected by and hosted on G2.com. What do you dislike about Prompt Health? Sometimes it can be confusing to find out the details of health insurances. In our previous system, I could find visit maximums quickly and could let a patient know if they only had for example 30 for the year. Not sure if this is a company setting or prompt, but it is not as clear when they only have a few visits. Also you need to click multiple times to add new appointments to the schedule, which can get tedious. Review collected by and hosted on G2.com. What problems is Prompt Health solving and how is that benefiting you? They have been great if I have any questions and email back within an hour at the most. For example finding where the ICD 10 codes were, how to adjust a note, etc. They are always very helpful. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Milton M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Milton M.") MM Milton M. Small-Business (50 or fewer emp.) 7/30/2026 "AI-Powered Platform Revolutionizes Documentation Efficiency" 5/5 What do you like best about Prompt Health? I like how Prompt Health significantly streamlined the documentation process and makes managing flow sheets much faster. The AI documentation tool is a game changer for my productivity, proactively reviewing notes and CPT codes to flag potential errors or compliance risks before claims are submitted. The initial setup was seamless, making the transition smooth for my team. Review collected by and hosted on G2.com. What do you dislike about Prompt Health? When using the sidekick tool on Prompt Health, it automatically populates the last visit, which can be annoying. I would prefer it not to populate a previous note automatically. Also, it tends to terminate early when I'm performing an evaluation, which disrupts my workflow. Review collected by and hosted on G2.com. What problems is Prompt Health solving and how is that benefiting you? Prompt Health streamlines documentation, allowing me to complete patient notes and manage flow sheets faster. Its AI proactively reviews notes and CPT codes, flagging errors or compliance risks before claims are submitted, which is a game changer for my productivity. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kristy W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristy W.") KW Kristy W. Physical Therapist Mid-Market (51-1000 emp.) 8/3/2026 "Auto-Note and Sidekick Make Documentation Clearer and Stronger" 4/5 What do you like best about Prompt Health? The auto-note and sidekick features are most helpful. Writing isn't my strong point, and this software helps me better explain my findings. It helps me to better justify my information to show medical necessity. Review collected by and hosted on G2.com. What do you dislike about Prompt Health? Not overly clear when a Progress Note is needed (especially Medicare 10) unless the note is opened, and that's hard to do when you're busy. Not being able to drag the lunch breaks is also a bit frustrating. Review collected by and hosted on G2.com. What problems is Prompt Health solving and how is that benefiting you? Recordings help capture more detailed information. It helps to word my notes better and improves the quality of the documentation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 7/22/2026 "Prompt User Review" 4.5/5 What do you like best about Prompt Health? Auto note is very use, especially for IEs. It does a good job for the subjective portion even when the conversation with the patient can be all over the place. It saves a lot of time when completing notes for the IE. If I forget something that was said, auto note will capture it Review collected by and hosted on G2.com. What do you dislike about Prompt Health? I can't view the full calendar on the computer screen (I have to scroll horizontally to see Thurs/Fri). I also have to scroll down to see the the afternoon patients. There is no easy way to see the address or MD name when clicking 'info/edit' from the schedule. I find that when completing notes and clicking through each step, it lags a bit which takes some time. Review collected by and hosted on G2.com. What problems is Prompt Health solving and how is that benefiting you? Eligibility of patients is easy to see in a quick view Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite TG Timothy G. Physical Therapist Mid-Market (51-1000 emp.) 7/22/2026 Guest users or non-business users of the software, not included in G2 scores. "Tim G Prompt Review" 4/5 What do you like best about Prompt Health? Allowing the talk to text feature is life changing in the amount of time it saves. I also love the on deck feature which allows me to jump between patient charts easily. Review collected by and hosted on G2.com. What do you dislike about Prompt Health? I dont like how it can take some time to find the objective measure I'm looking for when completing and eval. It's also difficult create case notes when needed. Review collected by and hosted on G2.com. What problems is Prompt Health solving and how is that benefiting you? Time efficiency. I am able to spend more time on the floor and less time at the computer Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Michael D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael D.") MD Michael D. Physical Therapist Small-Business (50 or fewer emp.) 7/30/2026 "Beautiful, Easy to Use, and a Big Productivity Boost with AI" 5/5 What do you like best about Prompt Health? Aesthetically pleasing, ease of access and use, decreased documentation time. Use of AI has significantly increased productivity and performance. Review collected by and hosted on G2.com. What do you dislike about Prompt Health? Week condensed schedule does not fit entire screen, AI voice to note populates previous note so adds an additional step when documenting Review collected by and hosted on G2.com. What problems is Prompt Health solving and how is that benefiting you? The documentation is a large task that demands time from patient care, it speeds the process up so that patients can receive better care and improve time away from work Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Prompt Health? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Prompt Health ](https://www.g2.com/products/prompt-health/discussions/new) ![Michael C N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael C N.") MN Michael C Nwosu • Last activity 18 days ago How do you balance quick access and AI documentation with frequent logouts in Prompt Health? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-balance-quick-access-and-ai-documentation-with-frequent-logouts-in-prompt-health) [ View all Discussions ](https://www.g2.com/products/prompt-health/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 5 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/prompt-health/pricing) Prompt Health Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f5bcd08a28f327ee4a99dfcc3baed7cd/webpt.png "Product Avatar Image") WebPT 4.4/5(162) [ Compare Now ](https://www.g2.com/compare/prompt-health-vs-webpt) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1038da0b2bb8f8b6b1e012aa70be84db/spry-spry.jpg "Product Avatar Image") SPRY 4.6/5(91) [ Compare Now ](https://www.g2.com/compare/prompt-health-vs-spry-spry) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bd9d9a512e930f329996e44986c9c342/raintree-systems.jpg "Product Avatar Image") Raintree Systems 4.2/5(119) [ Compare Now ](https://www.g2.com/compare/prompt-health-vs-raintree-systems) ##### ##### Prompt Health Features Operations Workflow Optimization - Clinical Documentation Clinical Communication - Clinical Documentation Transcription Automation - Clinical Documentation Clinical Workflow Management Clinical Documentation Generative AI AI Text Summarization [ View More Features ](https://www.g2.com/products/prompt-health/features) ## Top-Rated Alternatives [ ![WebPT](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "WebPT") WebPT 4.4/5(162) ](https://www.g2.com/products/webpt/reviews) [ ![SPRY](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SPRY") SPRY 4.6/5(91) ](https://www.g2.com/products/spry-spry/reviews) [ ![Raintree Systems](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raintree Systems") Raintree Systems 4.2/5(119) ](https://www.g2.com/products/raintree-systems/reviews) [ View All Alternatives ](https://www.g2.com/products/prompt-health/competitors/alternatives) ##### Categories on G2 [EHR](https://www.g2.com/categories/ehr)[Medical Practice Management](https://www.g2.com/categories/medical-practice-management)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling) [EHR](https://www.g2.com/categories/ehr)[Medical Practice Management](https://www.g2.com/categories/medical-practice-management)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling)[Medical Billing](https://www.g2.com/categories/medical-billing)[Clinical Documentation](https://www.g2.com/categories/clinical-documentation)[Revenue Cycle Management](https://www.g2.com/categories/revenue-cycle-management)[Patient Relationship Management (PRM)](https://www.g2.com/categories/patient-relationship-management-prm)[Patient Intake](https://www.g2.com/categories/patient-intake)[AI Patient Engagement & Operations](https://www.g2.com/categories/ai-patient-engagement-operations)[Physical Therapy](https://www.g2.com/categories/physical-therapy) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top recommended apps for sales commission tracking](https://www.g2.com/discussions/what-are-the-top-recommended-apps-for-sales-commission-tracking)[Which desktop publishing platforms offer the most straightforward initial setup for non-designers who need to get producing without training or IT support?](https://www.g2.com/discussions/which-desktop-publishing-platforms-offer-the-most-straightforward-initial-setup-for-non-designers-who-need-to-get-producing-without-training-or-it-support)[Which digital wayfinding software avoids costly render updates when campus buildings change frequently?](https://www.g2.com/discussions/which-digital-wayfinding-software-avoids-costly-render-updates-when-campus-buildings-change-frequently) [What are the best financial data APIs for fintech developers consolidating market data feeds into integrated applications?](https://www.g2.com/discussions/what-are-the-best-financial-data-apis-for-fintech-developers-consolidating-market-data-feeds-into-integrated-applications)[Which yard management system integrates best with WMS and TMS platforms for a mid-size warehouse that needs the three systems to share data automatically?](https://www.g2.com/discussions/which-yard-management-system-integrates-best-with-wms-and-tms-platforms-for-a-mid-size-warehouse-that-needs-the-three-systems-to-share-data-automatically)[What platform provides analytics on presentation engagement?](https://www.g2.com/discussions/what-platform-provides-analytics-on-presentation-engagement) [Show MoreShow Less](javascript:void(0);)