Projectworks Reviews & Product Details

Projectworks is professional services automation software for consulting, engineering and architecture firms that combines time tracking, resource planning, invoicing and revenue forecasting in one platform, replacing spreadsheets used to manage billing and project delivery.

G2 Verdict on Projectworks

Projectworks is best suited for Small-Business project managers at consulting firms tracking utilisation, billing and project margins, with Small-Business reviewers at 64.8%, Mid-Market reviewers at 32.0%, and Enterprise reviewers at 3.2%.

Projectworks's most common use case is aligning resource allocation and timesheets with project fees for invoicing.

Reviewers praise Projectworks's resource and budget visibility, project margin reporting and user-friendly interface. The recurring complaint is the newer report builder is difficult to use and margin reporting is unclear.

What reviewers rate highest in Projectworks

Performance and Reliability: 9.6/10 from 74 Projectworks reviewers (category average 8.8).
Payments: 9.6/10 from 13 Projectworks reviewers (category average 7.9).
Invoice Management: 9.5/10 from 17 Projectworks reviewers (category average 7.9).

What reviewers rate lowest in Projectworks

Proactive Assistance: 5.0/10 from 31 Projectworks reviewers (category average 7.4).
AI Text Summarization: 5.2/10 from 38 Projectworks reviewers (category average 7.4).
Adaptive Learning: 5.2/10 from 30 Projectworks reviewers (category average 7.5).

Projectworks scores above the Project Management Software category average on 1 of 7 scores, led by Product Going in Right Direction at 9.5 against 8.9.

Product capability scores and category averages
What buyers evaluate	Projectworks	Category average (141 to 150 products)
Ease of Setup	8.2	8.6
Ease of Use	8.8	8.7
Ease of Admin	8.5	8.6
Quality of Support	8.6	8.8
Meets Requirements	8.7	8.8
Ease of Doing Business With	9.2	8.9
Product Going in Right Direction	9.5	8.9

Seller

Projectworks

Discussions

Projectworks Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Projectworks

Used by Novigi and 2 others

Beta

Pricing

Pricing provided by Projectworks.

Build

$19.00

Per User Per Month

View More Pricing Information

Projectworks Integrations

(14)

Verified by Projectworks

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Verified User in Civil Engineering

Small-Business (50 or fewer emp.)

5/26/2026

"Simple, Fast, and Reliable with Competitive Pricing"

4.5/5

What do you like best about Projectworks?

Simple intuitive interface. It works consistently and quickly. The pricing is competitive and reasonable. Staff seem happy enough with it. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The reporting functions are hard to understand and use. They seem very limited in what data they can compare and are a massive time sink. We have to export our data into spreadsheets to get the information displayed correctly. Resourcing should also be able to be automatically copied across to your time sheets. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for sharing your positive experience with Projectworks - it's so good to hear that you've found the experience simple and intuitive and that your staff like using it.

We've been continuing to build out the inbuilt report library so that we can make data analysis accessible for everyone - if there is a report you'd like to see there our team would love to know. Otherwise for more in depth reporting, you may appreciate our custom reporting feature that is best suited to firms who want to build and tailor one-off reports that matter most to you.

Kara B.

Senior Operations Lead

Small-Business (50 or fewer emp.)

10/9/2025

"Comprehensive project and invoicing platform with incredible reporting"

4/5

What do you like best about Projectworks?

I use Projectworks as an admin for project management, time tracking, and invoicing, and it has become an essential tool for running our operations smoothly. It’s fantastic for keeping track of all project work, monitoring employee time accurately, and managing client invoicing in one place. The platform’s reporting capabilities are especially impressive — there’s an enormous catalog of reports you can build, which provides deep visibility into project performance, utilization, and financials.

Overall, Projectworks is an excellent, comprehensive platform that combines project management, time tracking, and invoicing in a clean, reliable system. With a few workflow enhancements, it could easily be a five-star solution. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

My only real suggestions for improvement would be:

Offering tutorials or guided learning resources for the reporting features — they’re powerful but can be a bit complex for new users.

Adding a feature to auto-prepare draft invoices at the end of each month, so that when admins go to generate invoices, they’re already staged and ready for review. Currently, the “Invoices” section only displays what’s been generated, but a draft-mode view would save time and streamline month-end billing. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Thanks so much for the thoughtful review, Kara! We're thrilled to hear Projectworks has become an essential part of your operations - especially that the reporting tools are helping you gain the visibility needed to stay on top of project performance and financials.

We also appreciate the great suggestions. The custom reporting feature is definitely intended for those users who have previous, technical reporting experience, and we do appreciate that it has a learning curve. In terms of direct assistance with custom reporting, we're currently offering support for specific report questions, and noting requests for reports to be added to the Managed Reports list. We can also connect users with partners for report assistance, and we're always open to hearing where our Help Center materials have gaps so we can continue to add and improve them - feel free to share any you've identified with us at support@projectworks.com.

The auto-drafted invoices is a great idea, and we’ve passed this feedback to our product team for consideration.

Thanks again for being part of the Projectworks community - we love seeing it make a difference!

See how Projectworks improved

Divya L.

Senior Executive Human Resources

Mid-Market (51-1000 emp.)

5/26/2026

"Very easy to use Integrations & happy with the data flow"

5/5

What do you like best about Projectworks?

Integrations

Easy to use

Performance

AI/ Intelligence Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

We expected better onboarding experience

Creating custom reports is difficult to our old application replicon

there is no option of selecting specific fields and generating a report Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for sharing your feedback Divya! It's great to hear that you find Projectworks easy to use and are happy with the data flow and integrations. We understand the importance of a smooth onboarding experience and the ability to easily create custom reports.

As we continue to build out our inbuilt report library as well, to make data analysis accessible for everyone it would be great to get your feedback!

If you need any assistance with creating custom reports or have any other questions, please don't hesitate to reach out. We're here to help and ensure you have a great experience with Projectworks. Thank you for choosing us to help with your invoicing and project financials.

Hamie Y.

Director & Operations Manager

Small-Business (50 or fewer emp.)

5/25/2026

"Project Works user review"

5/5

What do you like best about Projectworks?

Clean interface, simple functions with powerful outcomes. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

There is a few customisation functions that it could use to better the program, i.e. sending emails out i can't customise the subject bar. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thanks Hamie! We appreciate your positive feedback about the interface and powerful outcomes you're seeing. We'll definitely take your suggestion about greater customization into account for future improvements.

Verified User

Small-Business (50 or fewer emp.)

5/25/2026

"Clear Project Insights, Cost Tracking Needs Improvement"

4/5

What do you like best about Projectworks?

I appreciate how Projectworks gives me a clear overview of the status of my projects and provides visibility to my work team about their resourcing across different projects. It enables conversations among project managers, which is valuable. The integration with Outlook is a great feature, as it catches my meetings and makes timesheeting easy. . Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Some of the resourcing associated with budgets doesn't bring the correct rate all the way through. So I'm always slightly off on my projected or forecast costs. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for sharing your positive experience with Projectworks, including the clear project overview and integration with Outlook - it's great to hear how you're already getting value from this brand new integration.

It sounds odd that the correct rate isn't pulling through and we'd definitely want to look into that for you, have you been able to get in touch with our support team? Send us an email support@projectworks.com so we can start looking into that for you.

Thanks again for choosing Projectworks, we look forward to supporting you with continued visibility of resourcing, easy timesheeting, good conversations and more!

Verified User in Research

Mid-Market (51-1000 emp.)

5/6/2026

"Great Time Allocation and Budget Tracking in Projectworks"

4.5/5

What do you like best about Projectworks?

Projectworks is a great project management tool. The time allocation features, and how easy it is to set up work based on availability, are what we use most. It has helped keep our project budget on track, integrated well with slack and has also helped us save manpower. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The interface is a bit complicated, and that’s the main reason we ended up switching. It definitely takes some time to get used to. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for sharing your experience with Projectworks! It's great to hear that you found the time allocation and budget tracking features helpful in managing your projects efficiently. We appreciate your feedback about the interface and understand the importance of user-friendly design.

If you ever decide to give Projectworks another try, please reach out to our support team. We would be happy to assist you with any questions or concerns you may have. Thank you for choosing Projectworks to streamline your project management processes!

Verified User in Architecture & Planning

Small-Business (50 or fewer emp.)

5/26/2026

"Seamless Integrations That Keep Our Business Running Smoothly"

4/5

What do you like best about Projectworks?

The integration with other key apps to run our business Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

It's a bit more complex than what our business needs (e.g., project budgets can be hard to understand at a glance, resourcing function ROI doesn't make sense for us to use it) Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for sharing your feedback with us. It's great to hear that it has been beneficial for your business in terms of integrations, invoicing clients and employee performance management.

We are here to support you, so please don't hesitate to reach out if you need any assistance or have further feedback. Thank you for choosing Projectworks!

Verified User in Consulting

Mid-Market (51-1000 emp.)

4/28/2026

"Easy-to-Use, Highly Configurable Tool with Valuable Forecasting"

5/5

What do you like best about Projectworks?

Organisation-wide visibility with an interface that’s easy to use. It’s highly configurable to both user and business needs, and the forward resourcing and forecasting functionality is particularly valuable. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Not much, honestly. I’m still working on getting the reporting configured to fit our specific business needs, but since they released custom reporting, it’s been getting better every month as I continue to refine it. Review collected by and hosted on G2.com.

What problems is Projectworks solving and how is that benefiting you?

This is solid for project management, especially with the live data and real-time view of how we’re tracking. It makes the ever-present battle of getting people to enter their timesheets much easier to manage, and we’ve had a higher success rate because of it. As someone in finance management, I also appreciate the strong internal controls. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for sharing your positive experience with Projectworks. We're thrilled to hear that you find the tool easy-to-use and highly configurable. It's also so great to hear that it's improving for you each month - we've got much more in store this year.

If you need any assistance with further customizing the reporting to fit your specific business needs, please don't hesitate to reach out. We're here to help and ensure you continue to have a positive experience with Projectworks. Thank you for choosing us and here's to a successful 2026!

Lachlan M.

Project Manager

Small-Business (50 or fewer emp.)

9/22/2025

"Intuitive and robust software, well tailored for consultants serving multiple projects and clients."

4/5

What do you like best about Projectworks?

Setting up new projects, tracking time across the team. Quickly seeing spend for the month alongside expenses. Adding new members, adjusting access levels and detail, adding new clients and projects

Your support team is very helpful, both as a channel to provide feedback on software updates/functions that may be useful, and to provide guidance on a tool/feature I am unfamiliar with.

My monthly invoicing has gotten much quicker and with a few small system changes, will easily solve our invoicing delays.

Everyone on the team uses PW daily, and have all noted it as a significant upgrade to our previous time sheet approach Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

I have trouble uploading old work (Previous spend etc) to before I was onboard. I understand this is usually included in onboarding, but if there was a way to add 'spend to date';, this would make uploading clients with historic invoices much easier. I currently add an input each month of historic spend in the timesheet/timecodes section and void the exported invoice as a work around.

It would also be great to create sections/new budgets that act as extensions to previous budgets. We often receive 3 month extensions that are different to previous budgets (in rates and total hours). Currently I have to create new projects each time to allow this, even though we are still on the same budget. Simply adjusting rates and hours to an existing timecode/project breaks the tracking or projections I need for my reporting.

With expense reconciliation, I am having significant trouble migrating to project works. Two key reasons are:

1. I am not able to set GST per expense if needed. I purchase products that are partially govt and partially broker (i.e. infotrack govt database searches through a broker.) By nature, the GST is unique to the product as the broker fee (The GST inclusive part of the price) varies. Simply allow the Admin etc to override the GST box, and calculate the resultant % GST or vice versa would allow this. I can not set a GST amount for their 300 uniquely priced products, so I will continue using XERO for expenses

2. We do site visits with 5-20 purchases (Flights, food, accommodation etc) per visit. I do not want 5-20 reconciliations going to a colleague each time, so a combined expense function would be helpful here. For now, all costs are input as a single expense, but this raises errors with tallying and the above mentioned GST issue. Review collected by and hosted on G2.com.

What problems is Projectworks solving and how is that benefiting you?

I can enable my team to make expense reconciliation requests which then fall into cost tracking

My team is easily able to input their time tracking hours to speed up invoicing end of month

I can track total spend quickly, month to month spend and remaining budget, which clients need for monthly reporting. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Thanks for the thoughtful review, Lachlan - we're glad Projectworks is helping your team of consultants stay on top of time tracking, budget visibility, and invoicing. It’s great to hear it’s been a clear upgrade over your previous approach.

We really appreciate the detailed feedback about historical spend, budget variations, and expense reconciliation. These are important use cases and while we have workarounds (like creating timecodes for ‘spend to date’ or adding budget lines for extensions), we know some areas could be more streamlined.

Zabe from our team will be in touch directly to walk through your specific workflows and help ensure you're set up in the most effective way. And of course, you’re always welcome to contact support@projectworks.com at any time for help with setup or configuration.

Thanks again for taking the time to share this useful feedback - and for being such an engaged user!

Pip D.

Chief Operating Officer

Mid-Market (51-1000 emp.)

9/21/2025

"Excellent software, great implementation and service"

5/5

What do you like best about Projectworks?

We spent time reviewing a lot of different project management solutions and settled on Project Works for it's simplicity, price, integrations with our other software and the speed of implementation. We have not been disappointed. Customer service is excellent, responsive and tailored. The implementation team were phenomenal and has us up and running quickly with data migration and various forms of training. The team are enjoying using the system and we are benefiting from the new level of data we have to run the business. Recommend Project Works highly. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Some very small items could be improved in the interface but updates are being made regularly so it's getting better and better. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Pip, thank you for taking the time to share your thoughts with us! We're thrilled to hear how smoothly your onboarding has gone – we'll pass that positive feedback on to our customer success team. Enjoy that new level of data also – no doubt there's some great insight to be gained within it! If you have any suggestions for improvement in the future just reach out to support@projectworks.com.