G2 reviewers report that Accelo excels in integrating multiple business functions, combining CRM, Help Desk, Sales, Project Management, and Billing into one platform. Users appreciate this all-in-one approach, which has been particularly beneficial for scaling operations without the hassle of switching between different applications.
Users say that Projectworks offers superior real-time visibility into project management, allowing teams to track hours, resource allocation, and client scope effectively. This feature helps eliminate guesswork, making it easier for users to make informed decisions based on accurate data.
Reviewers mention that Accelo's automation capabilities significantly reduce manual tasks, which users find helpful in minimizing errors and administrative overhead. This automation is a standout feature for those looking to streamline their workflows and improve efficiency.
According to verified reviews, Projectworks is praised for its intuitive user interface, making it easy for users to navigate and manage their projects. This ease of use is a critical factor for teams that prioritize quick onboarding and minimal training time.
G2 reviewers highlight that while Accelo has a strong focus on project management features, some users feel it could improve in areas like resource management and scheduling, where Projectworks tends to perform better. This difference can impact teams that rely heavily on these functionalities for their daily operations.
Users report that both platforms have solid support, but Projectworks edges out with slightly higher ratings in quality of support and responsiveness. This can be a deciding factor for businesses that require reliable assistance during implementation and ongoing use.
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Hi there, Valentina is absolutely right! Accelo provides a long list of seamless integrations, including very powerful email, accounting and marketing...Read more
Does Accelo offer Customer Support?
2 Comments
Official Response from Accelo
Hi there, Accelo provides free Customer Support to all Accelo users which includes basic 24/6 email responses. Premium Support is available to customers...Read more
When are you coming up with more new exciting features
2 Comments
MG
Best way to find out about upcoming features is to check out the Accelo Blog page. https://www.accelo.com/resources/blog/Read more
How do I Migrate all the data from one account to another account?
1 Comment
Official Response from Projectworks
When you come onboard with Projectworks we will do a data migration for you as a part of your implementation. At any time during your subscription we'll...Read more
How does ProjectWorks stores real-time data?
1 Comment
Official Response from Projectworks
Projectworks is hosted on Microsoft Azure, in the Australia Southeast Data Centre located in Melbourne. Security and performance is something our entire team...Read more
What is Projectworks used for?
1 Comment
Official Response from Projectworks
Projectworks is used by professional services/consulting businesses to manage their organizations. It offers functions designed for project, financial, and...Read more
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