Projectworks Pricing Overview

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Projectworks Pricing Reviews

(2)
ED
Business Support Officer
Small-Business (50 or fewer emp.)
"100% satisfaction with ProjectWorks product and support"
What do you like best about Projectworks?

Project Works is an amazing product that allows the Project Managers to closely monitor the actual and future progress of their projects and makes invoicing efficient and hassle free. I am extremely satisfied with the professional, prompt and knowledgeable support I have received from the Project Works teams during the recent implementation of Project Works in our company. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

It would be great if you could set start and end dates on charge out rates so when rates were updated, time in WIP was not charged at the new rate. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi Emma, thank you so much for your kind words! We're super proud of our Customer Success team, and very happy to hear that you've felt confident and supported by them during your recent implementation. The fact that we're helping your business operate more efficiently and maximize profits is exactly what we like to see. Regarding start and end dates on charge out rates, you can set start and end dates (within a posting) on an individual user. If you leave the project/timecode rate at the old rate (even if the global/custom/posting rate is updated) then the the time in WIP does stay at the old rate. I hope that is helpful. Thank you for being an advocate for Projectworks - the whole team appreciates it! You are always welcome to get in touch at support@projectworks.com.

Daniel L.
DL
Director
Small-Business (50 or fewer emp.)
"Projectworks for Design Engineering Consultants - Consider other options at this stage."
What do you like best about Projectworks?

Compared to Workflow Max (WFM), the invoicing in Project Works (PW) is better. PW allows you to have fixed fee and hourly rates in a single invoice.

The resourcing of jobs works pretty well - it is quite simple, but it gives a high level over view of who is busy and who needs work. But there is no way to set job priorities for staff i.e. what job you want them to work on first.

The integration with Xero is fine.

The data transition from WFM to PW was fine. We did not have any major issues. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

I use Project Works Daily and I find it frustrating. The worst thing about Projectworks (PW) is the timesheet (for a Design Engineer working on multiple tasks). It is so bad most staff run a separate excel spreadsheet, and I run Memtime. The timesheet does not even have a start and finish time so there is no way to determine when staff start and finish.

The timesheet function is so bad, I would not recommend Projectworks to companies that need to know when staff start and finish work or work on multiple jobs a day.

PW lacks the ability to send important emails to be filed on with the job so everyone has access (WFM does). I still have not found a way to make notes on the job - maybe I need to create a custom field.

PW really focuses on Job Budgets. I find this one dimensional, because a successful job relies on many things not just the job budget. I would like the landing screen to show more about the job - like who is assigned to the job, when is it due, what is the job scope, and the job budgets.

Compared with WFM, it is hard to customize templates for invoicing and letters of engagement.

Invoicing can be frustrating because PW won't let you invoice jobs unless the contractual status is signed.

PW requires lots of clicks, and it is not that intuitive to find things.

Because of changes to WFM when they changed to WFM by Bluerock, we have committed to using PW for 1 year, but if I was to rewind the clock I would look at using different software for our design engineering company. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi Daniel, I'm sorry to hear that your experience with Projectworks has been frustrating. Our timesheets are designed to be simple, but I understand that not have a start/stop time on a time entry is limiting. We're currently investigating changes to our timesheets, and I'd like to offer you a 1:1 meeting with our Product Owner who is doing this work. If you'd like to meet with them to discuss your thoughts on timesheets, please get in touch at support@projectworks.com. Thank you for sharing your feedback with us.

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