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Projectworks Pricing Reviews

(2)
Verified User in Environmental Services
UE
Small-Business (50 or fewer emp.)
"Projectworks: Excellent, User-Friendly Project Management Software"
What do you like best about Projectworks?

Projectworks stands out as one of the best software programs for project management, and I find it extremely user-friendly. I also really appreciate how helpful the customer support team is. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

In my opinion, Projectworks is still developing and has room for improvement. While it isn't flawless at the moment, I am confident that it will continue to be enhanced over time. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Thanks so much for your kind words and for taking the time to leave a review!

We’re thrilled to hear that you’re finding Projectworks user-friendly and valuable for project cost management - and we especially appreciate the shoutout to our fantastic Customer Success team. They’ll be glad to hear it!

Your confidence in where we’re headed means a lot, and your feedback helps shape what comes next.

Thanks again for being part of the Projectworks community!

Daniel L.
DL
Director
Small-Business (50 or fewer emp.)
"Projectworks for Design Engineering Consultants - Consider other options at this stage."
What do you like best about Projectworks?

Compared to Workflow Max (WFM), the invoicing in Project Works (PW) is better. PW allows you to have fixed fee and hourly rates in a single invoice.

The resourcing of jobs works pretty well - it is quite simple, but it gives a high level over view of who is busy and who needs work. But there is no way to set job priorities for staff i.e. what job you want them to work on first.

The integration with Xero is fine.

The data transition from WFM to PW was fine. We did not have any major issues. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

I use Project Works Daily and I find it frustrating. The worst thing about Projectworks (PW) is the timesheet (for a Design Engineer working on multiple tasks). It is so bad most staff run a separate excel spreadsheet, and I run Memtime. The timesheet does not even have a start and finish time so there is no way to determine when staff start and finish.

The timesheet function is so bad, I would not recommend Projectworks to companies that need to know when staff start and finish work or work on multiple jobs a day.

PW lacks the ability to send important emails to be filed on with the job so everyone has access (WFM does). I still have not found a way to make notes on the job - maybe I need to create a custom field.

PW really focuses on Job Budgets. I find this one dimensional, because a successful job relies on many things not just the job budget. I would like the landing screen to show more about the job - like who is assigned to the job, when is it due, what is the job scope, and the job budgets.

Compared with WFM, it is hard to customize templates for invoicing and letters of engagement.

Invoicing can be frustrating because PW won't let you invoice jobs unless the contractual status is signed.

PW requires lots of clicks, and it is not that intuitive to find things.

Because of changes to WFM when they changed to WFM by Bluerock, we have committed to using PW for 1 year, but if I was to rewind the clock I would look at using different software for our design engineering company. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi Daniel, I'm sorry to hear that your experience with Projectworks has been frustrating. Our timesheets are designed to be simple, but I understand that not have a start/stop time on a time entry is limiting. We're currently investigating changes to our timesheets, and I'd like to offer you a 1:1 meeting with our Product Owner who is doing this work. If you'd like to meet with them to discuss your thoughts on timesheets, please get in touch at support@projectworks.com. Thank you for sharing your feedback with us.

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