Projectworks Reviews & Product Details

Projectworks is professional services automation software for consulting, engineering and architecture firms that combines time tracking, resource planning, invoicing and revenue forecasting in one platform, replacing spreadsheets used to manage billing and project delivery.

G2 Verdict on Projectworks

Projectworks is best suited for Small-Business project managers at consulting firms tracking utilisation, billing and project margins, with Small-Business reviewers at 64.8%, Mid-Market reviewers at 32.0%, and Enterprise reviewers at 3.2%.

Projectworks's most common use case is aligning resource allocation and timesheets with project fees for invoicing.

Reviewers praise Projectworks's resource and budget visibility, project margin reporting and user-friendly interface. The recurring complaint is the newer report builder is difficult to use and margin reporting is unclear.

What reviewers rate highest in Projectworks

Performance and Reliability: 9.6/10 from 74 Projectworks reviewers (category average 8.8).
Payments: 9.6/10 from 13 Projectworks reviewers (category average 7.9).
Invoice Management: 9.5/10 from 17 Projectworks reviewers (category average 7.9).

What reviewers rate lowest in Projectworks

Proactive Assistance: 5.0/10 from 31 Projectworks reviewers (category average 7.4).
AI Text Summarization: 5.2/10 from 38 Projectworks reviewers (category average 7.4).
Adaptive Learning: 5.2/10 from 30 Projectworks reviewers (category average 7.5).

Projectworks scores above the Project Management Software category average on 1 of 7 scores, led by Product Going in Right Direction at 9.5 against 8.9.

Product capability scores and category averages
What buyers evaluate	Projectworks	Category average (141 to 150 products)
Ease of Setup	8.2	8.6
Ease of Use	8.8	8.7
Ease of Admin	8.5	8.6
Quality of Support	8.6	8.8
Meets Requirements	8.7	8.8
Ease of Doing Business With	9.2	8.9
Product Going in Right Direction	9.5	8.9

Seller

Projectworks

Discussions

Projectworks Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Projectworks

Used by Novigi and 2 others

Beta

Pricing

Pricing provided by Projectworks.

Build

$19.00

Per User Per Month

View More Pricing Information

Projectworks Integrations

(14)

Verified by Projectworks

Show More Integrations

G2 reviews are authentic and verified.

Here's how.

Alison P.

Operations Coordinator

Small-Business (50 or fewer emp.)

1/26/2026

"Real-Time Budget Transparency That Transforms Multi-Project Workflow"

4.5/5

What do you like best about Projectworks?

ProjectWorks was easy to implement and customer support has been friendly, prompt and very helpful.

It has been easy to use and has made a big difference in our ability to manage workflow and budgets more effectively across multiple projects and team members. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

We sync ProjectWorks with Xero. Leave, invoices, and payments can only be exported once. If any of these need to be edited in either platform after export, the same change then has to be manually updated in the other platform as well. It would be great to have a regular or on-demand sync between the two, so the data stays consistent automatically. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi Alison, thank you for your positive feedback! The whole team really appreciates it. It's great to hear that your implementation has been smooth and that you're now able to manage your project portfolio more efficiently while accelerating invoicing. That's a great improvement! Thank you also for your feedback on our Xero sync - we do offer auto-sync from Projectworks to Xero for the following: invoice payments to reconcile exported invoices; bill payments to reconcile exported expenses and purchase orders; suppliers; and leave balances. We do understand your feedback on sync after export though, and this has been passed to the product team. Thanks once again for your support, and feel free to reach out any time in the future at support@projectworks.com!

See how Projectworks improved

Rexx B.

Small-Business (50 or fewer emp.)

3/14/2026

"Effortless Time Tracking, Needs Better Overtime Management"

5/5

What do you like best about Projectworks?

I love Projectworks for its time tracking and invoicing capabilities. I can easily adjust time codes and assign blocks of time to invoices, as well as adjust billable hours and track budgets. I love that it is web-based and can be accessed anywhere on any device. The timesheet entry interface stands out as the most important feature because it simplifies the process for our staff, ensuring accurate invoicing. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Resourcing is input intensive and not easy to keep up to date as day-to-day workloads change. As a New Zealand-based company, there's no concept of paid overtime or time off in lieu of overtime (TOIL) integrated into Projectworks, making it difficult to track and report this to Xero. We have to manually calculate TOIL and input this data into Xero. Additionally, the timesheet and time columns are in HH:MM format, but Xero and most other programs use decimal hours. It would be really helpful to have the ability to choose between HH:MM and decimal hours. Also, the ability to send overtime hours or TOIL hours to Xero is needed. I also don't like that the price is going up 17% and we just have to accept that and move on. I can see why it has gone up, I still think it is worth it, I'm still happy. But how many price hikes will I sustain and still be happy? I'm not sure. You should communicate and consult with your userbase for price-hikes well in excess of inflation. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Hi Rexx, thanks for your thoughtful and detailed review of your Projectworks experience. We're so glad that we're contributing to simplifying the process of timesheets for staff and ensuring accurate invoicing for your firm.

We appreciate your note on resourcing input, the good news is, resourcing is something we are looking at working on. If you'd like to share any specific feedback with us about what you're after, reach out to our friendly team at support@projectworks.com they'd be keen to hear your thoughts as we get more into it. While you can type in decimal time into the HH:MM field, as you noted there isn't yet the ability to switch to it on screen, so we'll pass on your feedback about that and TOIL as well.

Thanks again for sharing, we’re grateful to have you on the journey with us and look forward to continuing to evolve Projectworks to meet your needs!

Verified User in Consulting

Small-Business (50 or fewer emp.)

8/17/2026

"Good Pricing, But Reporting Is Too Hard to Build"

2.5/5

What do you like best about Projectworks?

I havent used another program so nothing to compare it to. Pricing seems good. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

terrible reporting options. too hard to build. in this day an age with ai you should be able to tell ai what you want and it will spit out the report. Also you cant speak to anyone on the phone. The one time I had a video call ther person never got back to me. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for sharing your experience with Projectworks and for your feedback on our custom reporting feature - it is definitely an advanced feature that is best suited to people with SQL skills. We're continuing to build on our inbuilt report library too, so that we can make data analysis accessible for everyone. I believe that you'll also be able to create reports using our MCP server which is coming out soon. Regarding support, while it isn't possible for us to maintain inbound phone support at the moment, we do have 24h SLA for all support tickets and the team can give you a call if needed - the team should have gotten back to you, please let us know if you like us to look into further so understand what happened and we can ensure it doesn't happen again. Thanks again for your review and we hope to support you with tracking project hours in the future and providing further reporting options for you soon.

Verified User in Architecture & Planning

Small-Business (50 or fewer emp.)

8/16/2026

"Valuable Reporting and Great Project Burn Visibility"

4/5

What do you like best about Projectworks?

The reporting functions we find very valuable. Visibility on the project burn is also a great feature Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

There are limitations to the manual report builder and this is also overcomplicated Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

It's great to hear that Projectworks reporting capabilities are proving to be valuable and you're getting valuable visibility on project burn and resourcing. I know we are continuing to build out popular reports to ensure more people can get what they need efficiently - your feedback on what kinds of things you might be after will be really valuable, so please let our customer team know! Thanks again for sharing your experience and we look forward to continuing to support you and your team!

Josephine A.

General Manager

Small-Business (50 or fewer emp.)

12/14/2025

"Effortless Setup and Intuitive Financial Tools"

5/5

What do you like best about Projectworks?

> Easy-to-use system with strong learning tools to support onboarding and getting started.

> Clear, intuitive layout that is easy to follow and not over-complicated.

> Financial tools are straightforward, with a simple and effective budget versus actuals view.

> Strong permission and access controls, allowing sensitive information (such as financial data) to be appropriately restricted.

> Support team is helpful and responsive throughout onboarding, without a hard-sell approach. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

> Could benefit from more advanced and flexible reporting.

> Greater ability to customise dashboards to suit specific business needs would be valuable.

> Additional CRM integrations, such as Go High Level, would improve workflow efficiency.

> Resource planning and resourcing tools can be difficult to use at times.

> Managing the utilisation target that is specific to our business - this is something i have to manually run. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi Josephine, we really appreciate this positive review! We pride ourselves on granular user permissions and we're glad our refreshed UX is hitting the mark. Thanks also for highlighting our fantastic support team :) Have you been able to explore our new custom reporting feature? I include a link to a resource, but this is a flexible tool created for more technical users. If you contact us at support@projectworks.com with the advanced reports that you are interested in, as well as the utilization target you use, we can add these to our product backlog. I have also added your CRM integration request to the product backlog. Thanks again for being an advocate for Projectworks!

See how Projectworks improved

Tom B.

Founder & Principal Consultant

Consulting

Mid-Market (51-1000 emp.)

12/8/2025

Guest users or non-business users of the software, not included in G2 scores.

"Revolutionized Our Operational Efficiency and Forecasting"

4/5

What do you like best about Projectworks?

I value the predictive power of Projectworks the most, especially for revenue forecasting. It's a game changer because it lets our team see where the cash flow will land months in advance. The resourcing heat map is also great—it's my go-to feature because it lets me instantly spot if someone is burning out or if talent is sitting idle, enabling us to make immediate course corrections. Projectworks also turns resource management from a guessing game into a data-driven process. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The custom reporting in Projectworks, while powerful, requires a learning curve. You almost need a data analysis mindset to use it for complex tasks. Also, the mobile app is really basic. It handles time entry fine but lacks project management controls and visibility needed for finances. I can't really use the mobile app when I'm away from my desk. Review collected by and hosted on G2.com.

What problems is Projectworks solving and how is that benefiting you?

I use Projectworks as a central system, replacing guesswork with precision. It handles revenue forecasting, resource allocation, and consolidates data into a single source. It provides financial visibility, prevents scope creep, and stops us from guessing project profitability, showing budget burns early. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi Tom, thank you so much for sharing your feedback with us. It's excellent to know that we've overhauled your future planning and your resource management. Thanks also for your feedback on our custom reporting feature - it is definitely an advanced feature that is best suited to people with SQL skills. We're continuing to build on our inbuilt report library too, so that we can make data analysis accessible for everyone. We don't currently have a mobile app, but you can save Projectworks to your home screen via your home screen - I've included a link to a relevant help article. Please feel free to contact us at support@projectworks.com for any assistance in future! We appreciate you and look forward to supporting your firm into the future.

See how Projectworks improved

Verified User in Architecture & Planning

Small-Business (50 or fewer emp.)

7/13/2026

"All-in-One Resourcing, Invoicing, and Project Tracking - Amazing and Easy to Use"

5/5

What do you like best about Projectworks?

Integrated resourcing, invoicing, timesheets, leave requests/ calendar and project tracking all in one place. It’s amazing! The interface is so easy to navigate as well Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Honestly, I can’t think of any downsides. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thanks for taking the time to share your studio's experience!

We're so happy to hear that you find Projectworks useful and easy to navigate. It's great to know that it's helping you with resourcing, leave requests, and project tracking all in one place and making your meetings easier too!

Verified User in Venture Capital & Private Equity

Mid-Market (51-1000 emp.)

2/22/2026

"Quick Monthly Forecasts and Clear Project & Resource Visibility"

4.5/5

What do you like best about Projectworks?

I like being able to see our every month financial forecasts quickly and see how our team is being worked and how much time it takes to complete each task. Projectworks gives us an everyday summary of how the project is progressing and resource is being used, we use it to keep our team on track of critical issues. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The tool is created for advanced users or people who work entirely on fin dept, so you need to use it like for an entire month to get the hang of it, learning curve is there so if you are not using it daily then definitely takes some time. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thanks for sharing your experience of Projectworks, it's great to hear how it's become your default, giving you back time and confidence in decision making!

We’re always working to make Projectworks more intuitive and user-friendly no matter your role. If there’s anything you'd like to share further about your experience, our team’s always here at support@projectworks.com.

Verified User

Mid-Market (51-1000 emp.)

6/1/2026

"User-Friendly UI, Excellent for Tracking and Utilization"

4/5

What do you like best about Projectworks?

I like Projectworks because its UI is great and makes my work more enjoyable. I also find the project linking works very well, allowing me to connect tasks efficiently. Additionally, the utilization tracking is fantastic for keeping an eye on team performance. In the timesheet view, I'm able to open a new tab for a project and see a breakdown of the fiscal progress, which is incredibly helpful. Utilization and margin tracking are great features for assessing our team's performance. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The timesheet view can be a bit confusing when using multiple timecodes for one project. It would be easier if it was clearer what timecode I am putting time down to. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

It's awesome to hear that you like Projectworks because it's making your work more enjoyable and efficient with its user-friendly UI and effective project linking. It's also great to know that the utilization tracking and timesheet view are helping you monitor team performance and fiscal progress!

We appreciate your feedback on logging time against multiple timecodes in a project - you should be able to see both the project and each timecode name, however if you have details on how this could work better for you we'd love to know.

Thanks again for your review and we look forward to more enjoyable work.

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

9/30/2026

"Convenient, Easy to Use, and Packed with Interconnected Features"

4.5/5

What do you like best about Projectworks?

Convenience and ease of use, interconnected functions. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

No Apps on IOS, when entering time entries can be a little clunky Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Hi thanks for sharing your feedback! We’re glad Projectworks brings your consulting workflows together in one convenient, easy-to-use platform. We don't currently have a mobile app but have been optimising key web pages for mobile. We are in the midst of a project to streamline and enhance timesheeting, so that could help with what you are experiencing - if not please reach out to our friendly customer support team, they'd love to help.

Thanks again for sharing and for your support.