Projectworks Reviews & Product Details

Projectworks is professional services automation software for consulting, engineering and architecture firms that combines time tracking, resource planning, invoicing and revenue forecasting in one platform, replacing spreadsheets used to manage billing and project delivery.

G2 Verdict on Projectworks

Projectworks is best suited for Small-Business project managers at consulting firms tracking utilisation, billing and project margins, with Small-Business reviewers at 64.8%, Mid-Market reviewers at 32.0%, and Enterprise reviewers at 3.2%.

Projectworks's most common use case is aligning resource allocation and timesheets with project fees for invoicing.

Reviewers praise Projectworks's resource and budget visibility, project margin reporting and user-friendly interface. The recurring complaint is the newer report builder is difficult to use and margin reporting is unclear.

What reviewers rate highest in Projectworks

Performance and Reliability: 9.6/10 from 74 Projectworks reviewers (category average 8.8).
Payments: 9.6/10 from 13 Projectworks reviewers (category average 7.9).
Invoice Management: 9.5/10 from 17 Projectworks reviewers (category average 7.9).

What reviewers rate lowest in Projectworks

Proactive Assistance: 5.0/10 from 31 Projectworks reviewers (category average 7.4).
AI Text Summarization: 5.2/10 from 38 Projectworks reviewers (category average 7.4).
Adaptive Learning: 5.2/10 from 30 Projectworks reviewers (category average 7.5).

Projectworks scores above the Project Management Software category average on 1 of 7 scores, led by Product Going in Right Direction at 9.5 against 8.9.

Product capability scores and category averages
What buyers evaluate	Projectworks	Category average (141 to 150 products)
Ease of Setup	8.2	8.6
Ease of Use	8.8	8.7
Ease of Admin	8.5	8.6
Quality of Support	8.6	8.8
Meets Requirements	8.7	8.8
Ease of Doing Business With	9.2	8.9
Product Going in Right Direction	9.5	8.9

Seller

Projectworks

Discussions

Projectworks Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Projectworks

Used by Novigi and 2 others

Beta

Pricing

Pricing provided by Projectworks.

Build

$19.00

Per User Per Month

View More Pricing Information

Projectworks Integrations

(14)

Verified by Projectworks

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Laurence S.

Managing Director

Mid-Market (51-1000 emp.)

8/19/2026

"Powerful Resource Planning and Reporting with Great Productivity Insights"

5/5

What do you like best about Projectworks?

The resource planning function, reporting capability and productivity data. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

There is not much to dislike about Projectworks. My only concern is that some of the 'legacy' reports are perhaps the most important. I would hope they remain. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Hi Laurence, thanks for the review of your Projectworks experience so far. We're glad that you have found resourcing, reporting and productivity data helpful and you've got a clear picture day to day! We'll pass on your feedback about legacy reports and reach out to our lovely support team if you do have any specific concerns, they'll have insight there.

Verified User in Pharmaceuticals

Small-Business (50 or fewer emp.)

9/1/2026

"Powerful Budget Resourcing and Activity Grouping"

4/5

What do you like best about Projectworks?

I like the ability to pencil resourcing, in particular I like the project ability to be able to budget resource and review my budgets and resourcing. The capability of being able to turn on budget resourcing and group my activities has been particularly useful. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

I wish that I could group my projects. I would like to be able to set up and group projects under multiple project codes. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

It's cool to hear that Projectworks is actively helping you solve problems in your business. Thanks for sharing your experience in particular with the resourcing and budgeting tools and their usefulness. We look forward to continuing to support you and your team!

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

8/18/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Jira Timesheet Integration Helps, but Resourcing and Maintenance Support Feel Too Manual"

3/5

What do you like best about Projectworks?

That we could manage to integrate with Jira on timesheet, though the integration is incomplete Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Lack of integration with other apps, limitation for maintenance support (ongoing services) as it is fully focused on a traditional project setup.

Resource planning is lagging, and everything is too manual and repetitive (to add/edit comment on resource allocation you must open the window and click save every time. If you try to remove resource time from detaill window you must change one field at a time otherwise it won't save Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thanks for your honest feedback of Projectworks, we have been adding a lot of integrations this year and don't have any plans of slowing down, so we'd love feedback of exactly what you'd like to see and why. All our native integrations are built in consultation with customers, so that we can understand the way(s) you want the data to flow.

We have quite a few upgrades coming to resourcing soon and our customer support team should be able to connect you with the product manager in charge of those upgrades so you can see if they help and provide feedback like you've done here - please contact our support team support@projectworks.com so we can get you in there!

Verified User in Mechanical or Industrial Engineering

Small-Business (50 or fewer emp.)

5/28/2026

"Intuitive Platform with Outstanding Personal Support"

4.5/5

What do you like best about Projectworks?

What I like most is the personal care and support provided, you actually get to talk to real people! The platform is super intuitive and user friendly, and has a pleasant look/feel. The amount of information it provides in one place is incomparable. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

One of my pet pieves is the integration with Employment Hero when it comes to leave, it needs some refining ie. it only recognises full days, not part days of leave. Another one is that you are not able to add suppliers manually, they sync from xero to PWs but only ones these have bills associated with them, so items reconciled as a spend doesn't pull through as a supplier per se. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for your positive feedback about Projectworks, and our lovely customer support, I'll be sure to pass on your kind words to them! We invested a lot in the look, feel and usability, so it's great to hear how it's making a difference in your day.

I appreciate your note on the Employment Hero integration, it's currently a limitation on their end, we would love to be able to better support partial days of leave. I'll also pass on your feedback regarding supplier management.

Thanks again for review and your kind words, we look forward to supporting you and your teams.

Verified User in Civil Engineering

Small-Business (50 or fewer emp.)

7/1/2026

"We are improving the way we use Project Works"

3.5/5

What do you like best about Projectworks?

The user interface is well laid out and easy to navigate. When correctly configured it provides us with a sufficient level of detail. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Some settings don't appear in the most intuitive locations; however the support function is useful and with more time using the system it does become second nature. It would be helpful to be able to run a simple workload forecast based on the number employees , remaining hours / budget remaining. The dashboard feature could be improved. Review collected by and hosted on G2.com.

What problems is Projectworks solving and how is that benefiting you?

We've found Project Works' in-house consultant (Craig Dalley) fantastic to work with. Craig is assisting us with optimising the environment specifically for our company, and has provided valuable insight on how to improve efficiency across timesheets, budget and timecode setup, user permissions, invoicing and data capture. We are in the process of standardising our processes using Craigs help. We expect to have a better view on how PW functions once this is complete, in 2-3 months. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for sharing your Projectworks experience - it's so great to hear that you have found Craig helpful in optimizing Projectworks for your company, we'll be sure to let him know! We appreciate your feedback, will take this into account as we continue to enhance our platform.

Verified User in Architecture & Planning

Small-Business (50 or fewer emp.)

6/29/2026

"Intuitive One-Stop Billing with Seamless Xero Integration and Great Support"

4.5/5

What do you like best about Projectworks?

Easy intuitive interface.

One stop shop to get all our billing information.

Integrates with Xero relatively seamlessly

Support very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Custom reporting beyond the average user.

Quotes seem clunky

Pricing fixed for the year even if your user numbers drop

Some minor fixed like being able to print an invoice with the timesheets attached with one click would be good.

Resourcing does not work for a more fluid company. Too restrictive Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thanks for jumping on here and sharing the details of your experience using Projectworks. We're glad you've been finding the interface intuitive, with value in the Xero integration and that you've found the support team helpful, they'll be happy to hear that. We appreciate your feedback on the areas for improvement - your input is valuable to us, and we will take it into account as we continue to enhance our platform - you'll really like the upgrades coming to both quoting and resourcing this year. Thanks again for taking the time to share your experience with us!

Esther B.

Bookkeeper / Administrator

Small-Business (50 or fewer emp.)

8/4/2026

"Easy to Use with Clear Visual Target Tracking"

5/5

What do you like best about Projectworks?

The ease of use and the ability to visually see our targets being tracked. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

I haven't come across anything I dislike on Projectworks yet. Everything has been there that we needed and easy to use. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Hi Esther, thank you for taking the time to share your positive experience with Projectworks! We're thrilled to hear that you find it easy to use and appreciate the visual target tracking feature. It's also great that Projectworks is helping you track revenue targets and resource allocation effectively. If you ever have any questions or need assistance, please don't hesitate to reach out :)

Verified User

Small-Business (50 or fewer emp.)

6/22/2026

"All-in-One Solution with Seamless Time Tracking"

5/5

What do you like best about Projectworks?

I like having everything in one place with Projectworks, as it simplifies managing tasks. The time sheets work well and are easy to use, which makes logging time more efficient. Additionally, Projectworks helps me track burn to date, allowing me to see where I and my team are at, which is incredibly useful. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

It would be good to see an hourly burn stacked against a fixed fee project to determine the gain or loss. If this could be compared to the remaining overall fee it would be helpful. If it divided the remaining fixed fee across the remaining months and gave a monthly average remaining fee with corresponding hours for personnel assigned to the project it would be helpful. Also a comparison between fixed fees and resourced time is needed. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thanks for your review - it's great to hear that Projectworks is simplifying your task management and time tracking. Thanks also for your suggestions for more detailed comparisons between fixed fee projects and resourced time, and we will pass these onto our team as we continue work on enhancing Projectworks.

If you have any more suggestions or need assistance with anything else, please feel free to reach out to our friendly customer support team - support@projectworks.com. We're here to help and ensure that Projectworks continues to meet your needs!

Andrew C.

Program Management Office Manager

Mid-Market (51-1000 emp.)

5/25/2026

"Simple Design with Seamless Xero and SalesForce Integration"

4.5/5

What do you like best about Projectworks?

It is simplistic in it's design and integrates so well with other applications like Xero and SalesForce. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Tracking project costs is difficult since burn is done based on Revenue and not on Costs. It is more administration to add markup to all PO's and Expenses, and the budgets must be done based on sell price, not on cost. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

8/31/2026

"World-Class Reporting and Margin Insights for Our Consultancy"

5/5

What do you like best about Projectworks?

Works so well for our consultancy business. Give us all the information and reports we need to run a world class business.

The project cost reporting & margin has allowed us to turn the dial on delivery Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

There is really nothing we would add to the core product. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for sharing your positive experience with Projectworks particularly with resource allocation and forecasting! We're glad to hear that it has allowed you to turn the dial on delivery and meet the needs of your consultancy business.