project44 Features
Yard Operations (8)
Virtual Yard - Yard Management
Provides users with real-time and/or virtual visibility on overall yard activity
Location Tracking
Identify the physical location of an individual, asset, device, etc.
Outbound Asset Tracking - Yard Management
Monitors and tracks the persons and activities that exit the dock or yard
Transportation Coordination - Yard Management
Organizes and coordinates load arrivals and dock/warehouse capacity
Activity Tracking
Track and document all activities across devices, networks, and other systems
Delivery Tracking
Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
Vehicle Tracking
Real-time vehicle tracking for monitoring location, route, speed, etc.
Status Tracking
Track the status over time for a request, process, asset, or transaction
Infrastructure (2)
Third-Party Integration - Yard Management
Integrates with third-party supply chain, ERP, and/or fleet management solutions
Accounting Integration
Integrate with a third-party accounting system
Business Operations (17)
Business Intelligence - Yard Management
Generates standard and customizable reports regarding driver productivity, gate activitiy, yard activities, etc.
Industry Configuration - Yard Management
Aligns with and allows customization according to industry regulations and requirements
Warehouse Management
Manage and track operations and inventory within warehouses
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Maintenance Management
Manage, maintain and track the performance of assets and equipment
Workflow Management
Create, design and manage workflows for repetitive tasks
Dock Management
Manage all inbound & outbound activities relating to each dock
Shipping Management
Manage and track orders being shipped to customers
Carrier Management
Find, compare, and select the most time/cost-effective freight carrier
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Document Management
Store, manage, and track all electronic documents in a centralized location
Task Management
Create, manage and track all task activities and progression
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Dispatch Management
Manage sending personnel and resources to a site as needed
Inventory Management
Track and manage inventory levels to maintain proper supply
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Delivery (4)
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Flows
Track products to determine when they are shipped, in transit, or delivered.
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Alerts
Allow users to re-route and reschedule shipments based on standard or custom criteria.
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Inventory
Optimize inventory to improve fulfillment and increase customer satisfaction.
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Modes
Manage multiple delivery modes such as truckload, less than truckload, rail, parcel, and ocean.
Performance (2)
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KPIs
Provide performance metrics such as delivery performance, on-time arrival performance, and compliance.
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Benchmarking
Use supply chain data to identify trends and their impact on performance.
Fleet Optimization (12)
Load Optimization
Provide users with the ability to optimize load and freight shipments
Route Planning
Provide users with the ability to optimize shipment routes
Carrier Selection
Provide users with the ability to arrange carriers for each shipment considering allocations, business shares, and costs.
Tracking
Track the location of vehicles using GPS technology.
Route Optimization
Finding the most optimal routes for drivers based on various factors and constraints
Live Driver Tracking
Track driver locations on a map in real time
Status Tracking
Track the status over time for a request, process, asset, or transaction
Order Tracking
Track orders throughout the fulfillment process
Activity Tracking
Track and document all activities across devices, networks, and other systems
Delivery Tracking
Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
Shipment Tracking
The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.
Location Tracking
Identify the physical location of an individual, asset, device, etc.
Visibility (31)
Notifications
Provide customers with live notifications on their deliveries.
ETAs
Allow users to calculate the estimated time of arrival (ETA) for each delivery.
In Transit
Ability to track good in transit between origin and destination
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Compliance
Ability to track components across the supply chain to identify the causes of non-compliance.
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Search
Provide a search engine to find items and where they are in the supply chain.
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Temperature Alerts
Ability to identify and document exceptions for perishable goods and temperature-controlled environments.
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Shipment Tracking
Ability to track inbound products to determine when they are shipped, in transit, or delivered.
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Order-Level Visibility
Ability to track and search for the location of shipments by PO or SKU
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ETA
Ability to use historical tracking data and machine learning in order to accurately predict ETAs
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Geofencing
Ability to establish geofences to determine precise and accurate arrivals
Carrier and Partner Service
How well does the product enable carriers, suppliers, or partners to schedule and manage appointments
Performance Insights
How useful are the product’s dashboards and reporting capabilities for monitoring dock utilization and performance
Notifications and Appointment Management
How well does the product manage appointment confirmations, reminders, and updates
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Transportation Management
Organize and track the physical movement of goods from one location to another
Availability Management
Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
Booking Management
Create, update, and manage bookings, itineraries, and reservations
Reservations Management
Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Shipping Management
Manage and track orders being shipped to customers
Warehouse Management
Manage and track operations and inventory within warehouses
Document Management
Store, manage, and track all electronic documents in a centralized location
Procurement Management
Organize and manage all processes/procedures involved in purchasing goods and/or services
Workflow Management
Create, design and manage workflows for repetitive tasks
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Dock Management
Manage all inbound & outbound activities relating to each dock
Email Management
Manage, store and organize emails within the system or via third-party apps
Price/Margin Management
Track and manage the profit margin between the cost of a product and its selling price.
Dispatch Management
Manage sending personnel and resources to a site as needed
Resource Management
Process of planning, scheduling and executing the optimal and effective use of human capital across projects
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Transportation (18)
Modes
Support transportation modes such as air, ocean, or rail
Yard Management
Provide features for yard management and dock scheduling
Freight Invoice
Provide users with the ability to audit and pay freight invoices
Planning
Schedule transportation activities based on demand and availability
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Fleet Management
Management of commercial motor vehicles for work-related purposes
Inventory Management
Track and manage inventory levels to maintain proper supply
Carrier Management
Find, compare, and select the most time/cost-effective freight carrier
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Document Management
Store, manage, and track all electronic documents in a centralized location
Shipping Management
Manage and track orders being shipped to customers
Supplier Management
Manage all supplier data and operations
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Dispatch Management
Manage sending personnel and resources to a site as needed
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Customer Management
Store and organize information about customers and previous interactions
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Integrations (3)
Warehouse management systems
Integration with warehouse management systems
ERP Systems
Allow users to integrate thier TMS with an ERP system
Accounting
Deliver integration with accounting software or financial systems
Analytics (3)
Performance
Monitor the performance of all transportation management operations
Driver performance
Provide users with the ability to measure driver performance in the field
Actionable insights
Provide users with actionable insights they can take in order to minimize logistical costs and reduce shipment delivery times.
Workflow Automation (3)
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Rating
Access up to date rates from carriers, including spot market
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Dispatch and Tender
Ability to request a bid from multiple carriers and directly book shipments
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Digital Document Reconciliation
Ability to utilize paperless documents to automate reconciliation process including bills of lading, proofs of delivery, and weight certificates
Network Management (2)
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Geographic Optionality
Ability to access full coverage of required geographies
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Automated Onboarding
Ability to efficiently onboard new carriers during network implementation
Platform (8)
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Data quality
Ability to access data enrichment, sources, & normalization to serve up actionable and clean data
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Languages
Provide support for multiple languages
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Configurable Notifications
Provide rule-based notifications to empower real-time collaboration at key milestones and quickly resolve issues.
Conversation Editor
Allows business to edit conversations to meet the unique needs of one's business.
Integration
Gives users the ability to update systems, like CRM, based on conversations.
Human-In-The-Loop
Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants.
Drag & Drop Editor
Editing tool that allows users to drag and drop images, icons, widgets, or other components
Human-in-the-loop (HITL)
Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.
Responses (4)
Personalization
Provides personalized responses to interlocator based on segmentation or past responses.
Route To Human
Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had.
Natural Language Understanding (NLU)
Can have a natural, human-like conversation with an interlocator.
Multi-Language
Manage and support multiple languages
Dispatching (2)
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Route optimization
Creates the most efficient route for users taking into account location, traffic and other factors
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Auto dispatch
Automates delivery assignments by quickly assigning deliveries based on customer demand
Customer portal (5)
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Status updates
Provides customers with live status updates on the ETA of a delivery
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Real-time driver tracking
Provides customers with live driver locations in order to better track their shipments
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Customer communication
Allows customers to call or message thier driver.
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Customer feedback
Allows customers to quickly review and rate thier customer experience
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Delivery customization
Allows customers to choose a time window that they would like thier delivery to arrive
Reports (2)
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Delivery metrics
Provides metrics on deliveries such as distance traveled, on-time rates and feedback scores
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Heat maps
Provides users with tools to idnetify where the most deliveries are taking place which can better inform delivery planning
Driver tools (4)
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Delivery rescheduling
Allows drivers to automatically reschedule deliveries on the occurence that the recieivng party is not home
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Proof of delivery
Provides drivers with tools for electronic proof of delivery including timestamps, signatures and point of sale tools
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Onboarding
Provides new drivers with interactive training which allows them to onboard quicker.
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Adaptive deliveries
Provides tools to automatically update deliveries based on customer interaction or traffic conditions.
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Automation - AI Agents (7)
Sales Follow-Up
Allows users to automate responses to customer inquiries across various channels.
Customer Interaction Automation
Allows users to automate responses to customer inquiries across various channels.
Lead Generation
Allows users to automate the process of generating and qualifying sales leads.
Document Processing
Allows users to automate the handling, processing, and management of documents.
Feedback Collection
Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.
Natural Language Processing
Process and analyze human language in text or audio form
Simulation and Scenario Generation
Generative AI can generate synthetic data and simulate scenarios for training and testing purposes.
Autonomy - AI Agents (4)
Independent Decision Making
Allows the AI agent to learn from interactions and adapt its responses accordingly.
Adaptive Responses
Allows the AI agent to learn from interactions and adapt its responses accordingly.
Task Execution
Provides the AI agent the ability to execute tasks without requiring constant user input.
Problem Solving
Allows the AI agent to identify and resolve issues without user intervention.
Dock Operations (5)
Dock Capacity
How effectively does the product allow you to define dock availability, labor capacity, equipment requirements
Dock Appointment Scheduling
How effectively does the product allow you to schedule and manage inbound or outbound dock appointments
Recurring Appointments
Schedule repeating appointments based on a duration of time
Event Scheduling
Plan an event's time and location
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Additional Functionality (119)
Mobile App
Access the system via a mobile application
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
EDI
Transfer of data from one computer system to another
Customizable Reports
Alter the layout and content of reports
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Real-Time Analytics
Analyze and gain insights into data in real-time
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Quotes/Estimates
Generate quotes or estimates for customers
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Scheduling
Plan availability and assign specific time slots for tasks and resources
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Geographic Maps
Visualize locations on a map
Multi-Location
Manage and support multiple locations
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Security Gate Access Control
Manage gate access to secure facilities/properties
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Real-Time Monitoring
Active monitoring of systems, applications, or networks
GPS
System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
Scheduling
Plan availability and assign specific time slots for tasks and resources
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Real-Time Updates
Receive system updates as soon as any changes are made
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Real-Time Data
Receive data and information in real time
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Historical Reporting
Information, data and reports that are being tracked over time
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
API
Application programming interface that allows for integration with other systems/databases
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Customizable Reports
Alter the layout and content of reports
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Team Calendars
Demand Forecasting
Forecast customer demand using historical insights and simulations
Real-Time Data
Receive data and information in real time
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Status Tracking
Track the status over time for a request, process, asset, or transaction
Multi-Location
Manage and support multiple locations
Availability Indicator
Indication whether a resource is available or protected from allocation
GPS
System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Load Reporting
Track the quantity and quality of deliveries upon arrival
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
API
Application programming interface that allows for integration with other systems/databases
Online Booking
Book meetings and appointments through a website or digital platform
Activity Tracking
Track and document all activities across devices, networks, and other systems
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Mobile Alerts
Notifications via mobile devices
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Website Integration
Seamlessly integrates with 3rd party websites
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Resource Allocation & Planning
Assign available resources (human and/or non-human) to various projects and tasks
ERP integration
Integrate with existing ERP systems
iCalendar Support
SMS Messaging
Send messages via SMS
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Real-Time Updates
Receive system updates as soon as any changes are made
Agent Collaboration
Multiple agents work together, share tasks, and coordinate to achieve common goals.
Data Governance
Collection of processes, policies, and standards to manage the storage & usability of enterprise data
Prompt Engineering
Process of carefully designing and constructing prompts or input instructions to achieve desired behaviors or outputs from AI models
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
For No-Code Development
Build applications without the use of code
Version Control
Track revisions and updates made to files and navigate between different versions
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Dynamic Modeling
Model the varying behavior of a system over time through diagrams
API
Application programming interface that allows for integration with other systems/databases
Memory Management
Store and save retrievable data
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Scalability
Manage a growing amount of work to meet increased demand without compromising performance
Cost Management
Manage budgets, track and optimize spending and align capacity to workload demand
Scheduling
Plan availability and assign specific time slots for tasks and resources
Natural Language Interface
Interact with agents using conversational language
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Multiple LLM Models
Ability to interact with various large language models, such as GPT-4, Claude 3, Gemini, Llama 3, and more
Integration Management
Identify which applications need to exchange data and enable these data connections
Customizable Frameworks
Flexible architecture allowing tailored configurations
Pre-built Templates
Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
Analytics
Tools for the systematic analysis of various types of data or statistics
Intent Recognition
Helps understand a user's intentions/actions
Contextual Guidance
Interprets what a user is doing based on context and helps guide them through the process.
Rules-Based Workflow
Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
Attended Automation
Bots that work alongside humans on tasks that cannot be fully automated
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
For Sales/Marketing
Used as a promotional or demonstration tool in sales and marketing presentations
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Business Process Automation
Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Sentiment Analysis
Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral
Deep Learning
Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data.
Code-free Development
Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Automated Responses
Automatic reply functionality for incoming messages
Knowledge Management
Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
Transfers/Routing
Transfer queries and organize messages between agents
Personalization
Adjust communications based on previous interactions or personal preferences
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customer Experience Management
Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
Virtual Personal Assistant (VPA)
Program systems that assist users with their daily administrative responsibilities
Chatbot
AI-based platform which conducts a conversation via auditory or textual methods
Speech Recognition
Train your system to interpret and transcribe voice messages
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Task Management
Create, manage and track all task activities and progression
Customer Engagement
Initiate interactions with customers by proactively starting conversations or providing informational content
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Configurable Workflow
Configure existing workflows to meet your organization's needs
Unattended Automation
Automate processes from start to finish without human assistance
Conversation Intelligence
Recording, transcription, and analysis of sales calls for the purpose of training and generating insights
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Proactive Error Detection
Managing and resolving errors that occur during program execution to maintain stability


