--- title: Sapia.ai Reviews meta\_title: 'Sapia.ai Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 92 reviews by the users' company size, role or industry to find out how Sapia.ai works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 92 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- ### Sapia.ai Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **ease of use** of Sapia.ai, noting its fast application process and user-friendly interface. [(30 mentions)](https://www.g2.com/products/predictivehire-sapia-ai/reviews?filters%5Bsentiment_snippet%5D=2316253&qs=pros-and-cons#reviews) Users find Sapia.ai **incredibly helpful** in recruitment, offering valuable insights and a smooth onboarding experience. [(14 mentions)](https://www.g2.com/products/predictivehire-sapia-ai/reviews?filters%5Bsentiment_snippet%5D=2316672&qs=pros-and-cons#reviews) Users value how Sapia.ai provides **personalized insights and relevant feedback** , enhancing the job application experience. [(14 mentions)](https://www.g2.com/products/predictivehire-sapia-ai/reviews?filters%5Bsentiment_snippet%5D=2316489&qs=pros-and-cons#reviews) Users value the **intelligent analysis** of Sapia.ai, gaining valuable insights into their personality and behaviors. [(13 mentions)](https://www.g2.com/products/predictivehire-sapia-ai/reviews?filters%5Bsentiment_snippet%5D=2316372&qs=pros-and-cons#reviews) Users value the **detailed feedback** provided by Sapia.ai, aiding personal development through insightful personality analysis. [(13 mentions)](https://www.g2.com/products/predictivehire-sapia-ai/reviews?filters%5Bsentiment_snippet%5D=2316649&qs=pros-and-cons#reviews) Users report **inaccuracies in scoring** by Sapia.ai, with misalignments affecting candidate qualification assessments. [(13 mentions)](https://www.g2.com/products/predictivehire-sapia-ai/reviews?filters%5Bsentiment_snippet%5D=2316609&qs=pros-and-cons#reviews) Users express concerns about the **impersonal AI-driven recruitment** process, preferring a more human touch and understanding. [(8 mentions)](https://www.g2.com/products/predictivehire-sapia-ai/reviews?filters%5Bsentiment_snippet%5D=2316593&qs=pros-and-cons#reviews) Users experience a **lack of clarity** in questions, causing confusion and requiring multiple readings for understanding. [(8 mentions)](https://www.g2.com/products/predictivehire-sapia-ai/reviews?filters%5Bsentiment_snippet%5D=2316703&qs=pros-and-cons#reviews) Users experience **AI inefficiency** as scoring often misaligns with candidate qualities, impacting overall assessment accuracy. [(7 mentions)](https://www.g2.com/products/predictivehire-sapia-ai/reviews?filters%5Bsentiment_snippet%5D=2316126&qs=pros-and-cons#reviews) Users express concerns about **inaccurate grading** and a lack of human touch in Sapia.ai's recruitment process. [(7 mentions)](https://www.g2.com/products/predictivehire-sapia-ai/reviews?filters%5Bsentiment_snippet%5D=2316617&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Sapia.ai ##### 1. Ease of Use Users commend the **ease of use** of Sapia.ai, noting its fast application process and user-friendly interface. [ See 30 mentions ](https://www.g2.com/products/predictivehire-sapia-ai/reviews?filters%5Bsentiment_snippet%5D=2316253&qs=pros-and-cons#reviews) See Related User Reviews BA Brad A. 5.0/5 "Revolutionized Our Recruitment with Unmatched Efficiency" What do you like about Sapia.ai? I like how accurate Sapia.ai is with determining suitability. It's quite tangible, as we can easily see that the higher the score, the better quality ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Exceptional Insights and Faster Hiring Process" What do you like about Sapia.ai? The user experience is highly rated from candidates, our hiring managers love the insights received to make informed hiring decisions and the improvem ##### 2. Helpful Users find Sapia.ai **incredibly helpful** in recruitment, offering valuable insights and a smooth onboarding experience. [ See 14 mentions ](https://www.g2.com/products/predictivehire-sapia-ai/reviews?filters%5Bsentiment_snippet%5D=2316672&qs=pros-and-cons#reviews) See Related User Reviews CW chris w. 4.0/5 "Insightful Recruitment Tool with Room for AI Improvement" What do you like about Sapia.ai? I find Sapia.ai incredibly helpful in the recruitment process, especially in identifying risks and providing valuable insights into candidates. The sc TK Tommy K. Enterprise (\> 1000 emp.) 5.0/5 "Insightful Talent Analytics That Elevate Hiring Decisions" What do you like about Sapia.ai? The talent insights it provides which help support in making the right hiring decisions ##### 3. Understanding Users value how Sapia.ai provides **personalized insights and relevant feedback** , enhancing the job application experience. [ See 14 mentions ](https://www.g2.com/products/predictivehire-sapia-ai/reviews?filters%5Bsentiment_snippet%5D=2316489&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.5/5 "Detailed Feedback and Insights, But Scoring Issues Need Smoother Resolution" What do you like about Sapia.ai? Scoring Provides detailed feedback Can understand candidates more KK Klaudia K. 3.5/5 "Valuable Insights but Sensitive to Spelling Errors" What do you like about Sapia.ai? I find Sapia.ai incredibly valuable for recruiting assessments, particularly because it provides in-depth behavioral insights derived from candidates' ##### 4. AI Technology Users value the **intelligent analysis** of Sapia.ai, gaining valuable insights into their personality and behaviors. [ See 13 mentions ](https://www.g2.com/products/predictivehire-sapia-ai/reviews?filters%5Bsentiment_snippet%5D=2316372&qs=pros-and-cons#reviews) See Related User Reviews ![Cameron K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cameron K.") CK Cameron K. 4.5/5 "Efficient Hiring with Data-Driven Insights" What do you like about Sapia.ai? I appreciate the un-biased decision making that Sapia.ai offers, as it stands out distinctly and is crucial to our recruitment process. The JAS tool e ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "impressive" What do you like about Sapia.ai? I had an impressive experience using this. This is the first time I have experienced such a different form of interview and the report that came after ##### 5. Feedback Users value the **detailed feedback** provided by Sapia.ai, aiding personal development through insightful personality analysis. [ See 13 mentions ](https://www.g2.com/products/predictivehire-sapia-ai/reviews?filters%5Bsentiment_snippet%5D=2316649&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.5/5 "Detailed Feedback and Insights, But Scoring Issues Need Smoother Resolution" What do you like about Sapia.ai? Scoring Provides detailed feedback Can understand candidates more ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.5/5 "Efficient Candidate Screening, But Grading Needs Refinement" What do you like about Sapia.ai? Time saver Easy to use for both the candidate and recruiter ### 5 Cons or Disadvantages of Sapia.ai ##### 1. Inaccuracy Users report **inaccuracies in scoring** by Sapia.ai, with misalignments affecting candidate qualification assessments. [ See 13 mentions ](https://www.g2.com/products/predictivehire-sapia-ai/reviews?filters%5Bsentiment_snippet%5D=2316609&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 1.0/5 "Needs Better Support for Dyslexia and Accurate AI Detection" What do you dislike about Sapia.ai? sapia doesn't take into consideration dyslexia, and marks candidates down for this, even if their answers are detailed. also, it doesn't take into co CW chris w. 4.0/5 "Insightful Recruitment Tool with Room for AI Improvement" What do you dislike about Sapia.ai? Sometimes the scoring from Sapia.ai does not align with the actual candidate qualities, which has been observed in several cases. There is also an iss ##### 2. AI Limitations Users express concerns about the **impersonal AI-driven recruitment** process, preferring a more human touch and understanding. [ See 8 mentions ](https://www.g2.com/products/predictivehire-sapia-ai/reviews?filters%5Bsentiment_snippet%5D=2316593&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 1.0/5 "Needs Better Support for Dyslexia and Accurate AI Detection" What do you dislike about Sapia.ai? sapia doesn't take into consideration dyslexia, and marks candidates down for this, even if their answers are detailed. also, it doesn't take into co CW chris w. 4.0/5 "Insightful Recruitment Tool with Room for AI Improvement" What do you dislike about Sapia.ai? Sometimes the scoring from Sapia.ai does not align with the actual candidate qualities, which has been observed in several cases. There is also an iss ##### 3. Lack of Clarity Users experience a **lack of clarity** in questions, causing confusion and requiring multiple readings for understanding. [ See 8 mentions ](https://www.g2.com/products/predictivehire-sapia-ai/reviews?filters%5Bsentiment_snippet%5D=2316703&qs=pros-and-cons#reviews) See Related User Reviews WW William W. Small-Business (50 or fewer emp.) 5.0/5 "Sapia was instrumental in helping me learn more about my strengths and weaknesses" What do you dislike about Sapia.ai? Amount of words needed to fill in the questions and that occasionally the answers to the questions will not be saved for similar roles in different lo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "impressive" What do you dislike about Sapia.ai? What I don't like about it is not being able to retain your last typed messages. I typed long sentences trying to explain the important career goal I ##### 4. AI Inefficiency Users experience **AI inefficiency** as scoring often misaligns with candidate qualities, impacting overall assessment accuracy. [ See 7 mentions ](https://www.g2.com/products/predictivehire-sapia-ai/reviews?filters%5Bsentiment_snippet%5D=2316126&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 1.0/5 "Needs Better Support for Dyslexia and Accurate AI Detection" What do you dislike about Sapia.ai? sapia doesn't take into consideration dyslexia, and marks candidates down for this, even if their answers are detailed. also, it doesn't take into co CW chris w. 4.0/5 "Insightful Recruitment Tool with Room for AI Improvement" What do you dislike about Sapia.ai? Sometimes the scoring from Sapia.ai does not align with the actual candidate qualities, which has been observed in several cases. There is also an iss ##### 5. Candidate Management Users express concerns about **inaccurate grading** and a lack of human touch in Sapia.ai's recruitment process. [ See 7 mentions ](https://www.g2.com/products/predictivehire-sapia-ai/reviews?filters%5Bsentiment_snippet%5D=2316617&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 1.0/5 "Needs Better Support for Dyslexia and Accurate AI Detection" What do you dislike about Sapia.ai? sapia doesn't take into consideration dyslexia, and marks candidates down for this, even if their answers are detailed. also, it doesn't take into co CW chris w. 4.0/5 "Insightful Recruitment Tool with Room for AI Improvement" What do you dislike about Sapia.ai? Sometimes the scoring from Sapia.ai does not align with the actual candidate qualities, which has been observed in several cases. There is also an iss ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Enterprise (\> 1000 emp.) 1/8/2026 "Needs Better Support for Dyslexia and Accurate AI Detection" 1/5 What do you like best about Sapia.ai? I feel like it's taking away our jobs, which is something I really don't like about Sapia. Review collected by and hosted on G2.com. What do you dislike about Sapia.ai? sapia doesn't take into consideration dyslexia, and marks candidates down for this, even if their answers are detailed. also, it doesn't take into consideration people who have different abilities and need to view the screen a different way. also, sapia will say an answer is ai when it is clearly not ai, for example a detailed answer rather than a vague answer is obviously not ai. Review collected by and hosted on G2.com. What problems is Sapia.ai solving and how is that benefiting you? Sapia does not seem to consider the needs of candidates with dyslexia, and it penalises them even when their responses are thorough. Additionally, the platform does not accommodate individuals who require alternative ways to view the screen due to different abilities. Another issue is that Sapia sometimes labels an answer as AI-generated when it is clearly not; for instance, a detailed response is often mistaken for AI, even though it is obviously not the case. Review collected by and hosted on G2.com. Show More Response from Chloe Buswell of Sapia.ai [Editedit](https://www.g2.com/survey_responses/sapia-ai-review-12189529/official_response/edit) Thank you for taking the time to share this feedback. These are important concerns, and I want to respond to what you've raised. On dyslexia and accessibility: Our platform is specifically designed to support neurodiverse candidates. The chat interview has no time limits, uses free-text responses rather than multiple choice, and is compatible with screen readers and speech-to-text. We've interviewed over 6,000 neurodiverse candidates, and those with dyslexia rate their experience an average of 8.8 out of 10. Unlike traditional assessments that only provide accommodations after disclosure, these features are built in from the start. Every candidate gets the same accessible experience. If there's been a situation where this didn't work as intended, we'd genuinely like to investigate what happened. On AI detection: Our system may prompt during interviews if AI usage is detected, but this is guidance, not penalisation. Our philosophy is that what matters most is whether someone can demonstrate the required competencies. Detailed, thoughtful answers are exactly what we're looking for. The platform measures actual capability and experience, which comes through regardless of how answers are prepared or polished. On the impact on jobs: Sapia.ai is designed to augment human decision-making, not replace it. Over a million candidates have used our platform, with 9 out of 10 rating it positively because it gives people a chance to be seen beyond their CV. Our goal is to make hiring more human by removing bias and revealing talent that traditional methods miss. We take all feedback seriously. We'd like to discuss your specific experience further, please reach out to us directly at hello@sapia.ai Current UserValidated ReviewerSource: Organic BA Brad A. 12/8/2025 "Revolutionized Our Recruitment with Unmatched Efficiency" 5/5 What do you like best about Sapia.ai? I like how accurate Sapia.ai is with determining suitability. It's quite tangible, as we can easily see that the higher the score, the better quality the candidate is. This has helped our team hire better and faster, which is crucial given the competitiveness for talent in our sector. The initial setup was very easy, and the Sapia.ai team were all fantastic to deal with. We went live with a new ATS at the same time, and the implementation and integration with Smart Recruiters was seamless. Review collected by and hosted on G2.com. What do you dislike about Sapia.ai? I find the reporting integration with our ATS lacking. Quickly and detailed reporting is a shortfall. Also, establishing how many hires were made throughout the year, along with their score, rating, and recommendation, remains a manual process. I wish more Sapia.ai data would feed back into the ATS, which would significantly reduce the need for manual reporting. Review collected by and hosted on G2.com. What problems is Sapia.ai solving and how is that benefiting you? I use Sapia.ai for high-volume candidate screening and assessment, solving inefficiencies in our recruitment process and helping determine candidate suitability efficiently. Review collected by and hosted on G2.com. Show More Response from Chloe Buswell of Sapia.ai [Editedit](https://www.g2.com/survey_responses/sapia-ai-review-12061645/official_response/edit) Thank you so much for this. It's brilliant to hear that the scoring is translating so clearly into candidate quality for your team, and that the SmartRecruiters integration went smoothly alongside your ATS launch. Your feedback on reporting is really valuable. Ideally you'd have all that hire data flowing back without the manual work, and we're actively working on deepening our ATS integrations to make that easier. I've shared this with our product team as it's exactly the kind of insight that helps us prioritise what to build next. Thanks again for taking the time to share such detailed feedback. It genuinely helps. Validated ReviewerSource: Organic CW chris w. 12/4/2025 "Insightful Recruitment Tool with Room for AI Improvement" 4/5 What do you like best about Sapia.ai? I find Sapia.ai incredibly helpful in the recruitment process, especially in identifying risks and providing valuable insights into candidates. The scoring system and the questions Sapia asks are outstanding, offering detailed insights into candidates' language skills and accountability. I appreciate the personal snapshot feature, which gives the recruitment team a clear idea of whether a candidate is suitable for a role. Additionally, the initial setup of Sapia.ai was really easy, which made the onboarding process smooth for our team. Review collected by and hosted on G2.com. What do you dislike about Sapia.ai? Sometimes the scoring from Sapia.ai does not align with the actual candidate qualities, which has been observed in several cases. There is also an issue with AI detection; candidates just out of higher education have their scores flagged as AI detected because the system misinterprets their learned writing style. Review collected by and hosted on G2.com. What problems is Sapia.ai solving and how is that benefiting you? Sapia.ai aids our recruitment by identifying risks and offering insights into candidate language, accountability, and fit for roles through comprehensive scoring and questioning. It simplifies decision-making in the hiring process. Review collected by and hosted on G2.com. Show More Response from Chloe Buswell of Sapia.ai [Editedit](https://www.g2.com/survey_responses/sapia-ai-review-12044851/official_response/edit) Thank you so much for this. It's wonderful to hear how much value you're getting from the risk identification, the scoring, and the personal snapshot feature. That's exactly what we want to see: giving recruitment teams the insights they need to make confident decisions quickly. The points you've raised about scoring alignment and AI detection for recent graduates are really helpful. We know that candidates fresh out of education can have a more formal writing style, and that shouldn't work against them. Your feedback helps our People Science team understand where we can refine detection and make sure we're not unfairly flagging genuine responses. If you come across specific examples where scoring doesn't feel right for a candidate, please do share them with your Customer Success contact. Real examples are gold for us when it comes to improving model accuracy for your campaigns. Validated ReviewerIncentivizedSource: Seller invite ![Cameron K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cameron K.") CK Cameron K. Senior Manager Talent Acquisition 11/12/2025 "Efficient Hiring with Data-Driven Insights" 4.5/5 What do you like best about Sapia.ai? I appreciate the un-biased decision making that Sapia.ai offers, as it stands out distinctly and is crucial to our recruitment process. The JAS tool enhances our hiring efficiency by assessing candidates not just on their CVs but on their competencies relevant to the roles they apply for. This comprehensive assessment approach helps us make better-informed decisions. Additionally, I love the way Sapia.ai alleviates the pressure of managing high volumes of CVs, effectively streamlining our recruitment process. Although we have not yet implemented an Applicant Tracking System, Sapia.ai has already taken off some strain from manual tracking, offering a much-needed improvement to our existing workflow. Review collected by and hosted on G2.com. What do you dislike about Sapia.ai? I feel Sapia.ai could greatly improve by implementing an ATS (Applicant Tracking System) solution. Currently, we do not have an ATS in place, and this means tracking everything manually using spreadsheets. Although Sapia.ai has alleviated some of the workload by helping us handle a high volume of CVs, the addition of an ATS would make it a comprehensive solution for us. This would streamline our recruitment process significantly, allowing us to have a more integrated and automated system, as opposed to the manual processes we are currently reliant on. Review collected by and hosted on G2.com. What problems is Sapia.ai solving and how is that benefiting you? I find Sapia.ai assists with volume hiring, enables unbiased decision-making, and efficiently assesses candidates based on competencies, reducing reliance on manual CV reviews. Review collected by and hosted on G2.com. Show More Response from Chloe Buswell of Sapia.ai [Editedit](https://www.g2.com/survey_responses/sapia-ai-review-11950759/official_response/edit) Thanks so much for taking the time to share this feedback. It's really helpful to hear exactly how JAS is working for you, especially around competency-based assessment and handling high volumes. That's the problem we built it to solve, so it's great to know it's delivering. We hear you on the spreadsheet juggle. We're always listening to how people are actually using the platform day-to-day, and that kind of feedback helps us think about where we evolve next. Thanks again for the thoughtful review. Hearing what's working and what would make life easier for you is exactly what helps us build something actually useful. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") GC Verified User in Consumer Services Small-Business (50 or fewer emp.) 12/4/2025 Guest users or non-business users of the software, not included in G2 scores. "Flexible Assessment Process Empowers Candidates" 4.5/5 What do you like best about Sapia.ai? The candidate is able to take their time with this, as it is not time sensitive. They can work on it at their own pace, starting, saving, and returning to complete it whenever it suits them. Review collected by and hosted on G2.com. What do you dislike about Sapia.ai? Even when a candidate provides a detailed response, the system may still mark them as having failed. It also seems to focus heavily on customer service skills, even though this is not a requirement for every campaign. Additionally, the AI sometimes flags candidates for using AI, even when they have not actually done so. Review collected by and hosted on G2.com. What problems is Sapia.ai solving and how is that benefiting you? The candidate is able to work on it at their own pace, with the option to start, save, and return to complete it whenever it is convenient for them. This flexibility not only saves time for us as recruiters, but also helps reduce the no-show rate. Review collected by and hosted on G2.com. Show More Response from Chloe Buswell of Sapia.ai [Editedit](https://www.g2.com/survey_responses/sapia-ai-review-12045100/official_response/edit) Thank you for this. It's great to hear the flexible, untimed format is working well for your candidates and helping reduce no-shows for your team. The points you've raised about scoring are really valuable feedback. If candidates are writing detailed responses but not scoring well, or if the model feels too heavily weighted towards customer service for your particular campaign, that's worth looking into. Our People Science team can review how the model is calibrated for your roles to make sure it's measuring what actually matters for the positions you're hiring for. On the AI detection flags, I understand how frustrating false positives can be. The detection is there to help surface potential concerns, but it shouldn't be creating extra work or unfairly penalising genuine candidates. I'd encourage you to raise any specific examples with your Customer Success contact so we can investigate and improve accuracy. Thanks again for taking the time to share this. Honest feedback like yours helps us get better. Current UserValidated ReviewerSource: Organic KK Klaudia K. 12/3/2025 "Valuable Insights but Sensitive to Spelling Errors" 3.5/5 What do you like best about Sapia.ai? I find Sapia.ai incredibly valuable for recruiting assessments, particularly because it provides in-depth behavioral insights derived from candidates' responses. This feature is pivotal as it allows for a more comprehensive understanding of the candidates without the influence of bias, making the assessment process fairer and more insightful. I appreciate how the insights from Sapia.ai offer an objective outlook, which is essential for making informed hiring decisions. Review collected by and hosted on G2.com. What do you dislike about Sapia.ai? I find logging in to Sapia.ai challenging, and the scores don't always accurately reflect the candidates' responses. It can be marked down a lot due to spelling mistakes, which is frustrating. Review collected by and hosted on G2.com. What problems is Sapia.ai solving and how is that benefiting you? I use Sapia.ai for recruiting assessments, providing behavioral insights without bias. Review collected by and hosted on G2.com. Show More Response from Chloe Buswell of Sapia.ai [Editedit](https://www.g2.com/survey_responses/sapia-ai-review-12039715/official_response/edit) Thank you for such a thoughtful review. It's really great to hear that the behavioural insights are adding value and helping you make fairer, more informed hiring decisions. That objective, bias-free view of candidates is exactly what we set out to deliver, so it's wonderful to know it's making a difference in your process. On the login challenges, that's frustrating and shouldn't be getting in the way of your day. If you're still experiencing issues, please do reach out to your Customer Success contact so we can get it sorted for you. Your feedback about spelling affecting scores is helpful too. We want the assessment to surface capability, personality and role fit, not penalise candidates for minor errors that don't reflect their ability to do the job. If you're seeing specific examples where spelling mistakes have had an outsized impact on a score, we'd love to take a look. Real examples help our People Science team understand where we can improve. Thanks again for taking the time to share your experience. Feedback like this helps us keep building something that genuinely works for recruiters and candidates alike. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 12/5/2025 "Exceptional Insights and Faster Hiring Process" 4.5/5 What do you like best about Sapia.ai? The user experience is highly rated from candidates, our hiring managers love the insights received to make informed hiring decisions and the improvement of our time-to-hire has been excellent. Review collected by and hosted on G2.com. What do you dislike about Sapia.ai? We cannot breakdown the data by Region or individual location to enable a deep dive into problem areas flagged through D&I bias. Review collected by and hosted on G2.com. What problems is Sapia.ai solving and how is that benefiting you? It creates a fair and unbias recruitment process almost working as a blind recruitment tool with our hiring managers reviewing top scorers and working their way down. Review collected by and hosted on G2.com. Show More Response from Chloe Buswell of Sapia.ai [Editedit](https://www.g2.com/survey_responses/sapia-ai-review-12050117/official_response/edit) Thank you so much for taking the time to share this review. It's brilliant to hear that candidates, hiring managers, and your time-to-hire have all seen the benefit. Your feedback on regional and location-level D&I breakdowns is really valuable. We know that being able to pinpoint where bias might be creeping in is critical for making meaningful change, not just seeing the headline numbers. I've passed this directly to our product team as it's exactly the kind of insight that helps us build what our customers actually need. And we love that you're using it as a blind recruitment tool.That's exactly the level playing field we're trying to create! Thanks again for the partnership and the honest feedback. It genuinely helps us get better. Current UserValidated ReviewerIncentivizedSource: Seller invite DM Declan M. 12/5/2025 "Streamlined Recruitment with Sapia.ai" 4.5/5 What do you like best about Sapia.ai? I like the ease of using Sapia.ai and the information it provides. The initial setup was great. Review collected by and hosted on G2.com. What do you dislike about Sapia.ai? When things don't work like video interviews or chat interviews, we as recruiters need an easier way to resolve for candidates. I wish it would just allow us to quickly resend a video interview or chat interview. Review collected by and hosted on G2.com. What problems is Sapia.ai solving and how is that benefiting you? Sapia.ai shortens the recruiting process and helps find better candidates. I like the ease of using it and the information it provides. Review collected by and hosted on G2.com. Show More Response from Chloe Buswell of Sapia.ai [Editedit](https://www.g2.com/survey_responses/sapia-ai-review-12049921/official_response/edit) Thank you for sharing this. It's great to hear the platform is helping you move faster and find stronger candidates. Your point about resending interviews is really helpful feedback. When something goes wrong for a candidate, you need to fix it quickly without jumping through hoops. That friction slows you down and creates a poor experience for everyone. I've flagged this directly with our product team because it's exactly the kind of practical improvement that makes a real difference day to day. Really appreciate you taking the time to share your experience. It helps us build a better product for recruiters like you. Validated ReviewerIncentivizedSource: Seller invite TK Tommy K. Senior Recruiter Enterprise (\> 1000 emp.) 12/4/2025 "Insightful Talent Analytics That Elevate Hiring Decisions" 5/5 What do you like best about Sapia.ai? The talent insights it provides which help support in making the right hiring decisions Review collected by and hosted on G2.com. What do you dislike about Sapia.ai? Nothing really, its all pretty straight forward Review collected by and hosted on G2.com. What problems is Sapia.ai solving and how is that benefiting you? Scoring provides in-depth insights, making it easier for recruiters to evaluate candidates in a consistent manner. Review collected by and hosted on G2.com. Show More Response from Chloe Buswell of Sapia.ai [Editedit](https://www.g2.com/survey_responses/sapia-ai-review-12044568/official_response/edit) Thank you for this. It's brilliant to hear the talent insights are helping you make confident hiring decisions, and that the scoring is giving your team a consistent way to evaluate candidates. We really appreciate you taking the time to share your experience. Current UserValidated ReviewerSource: Organic ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Enterprise (\> 1000 emp.) 12/4/2025 "Efficient Candidate Screening, But Grading Needs Refinement" 3.5/5 What do you like best about Sapia.ai? Time saver Easy to use for both the candidate and recruiter Review collected by and hosted on G2.com. What do you dislike about Sapia.ai? I feel the grading can be a little wrong at times, i have had candidates who have passed but were marked as no sue to something simple like grammar or slang words Review collected by and hosted on G2.com. What problems is Sapia.ai solving and how is that benefiting you? It offers a good tool for preliminary screens of candidates, I like that we can quickly decline those not suitable Review collected by and hosted on G2.com. Show More Response from Chloe Buswell of Sapia.ai [Editedit](https://www.g2.com/survey_responses/sapia-ai-review-12044599/official_response/edit) Thank you for this. It's great to hear the platform is saving you time and working well for both your team and your candidates. Your point about grammar and slang affecting scores is really useful feedback. The assessment should be measuring capability and fit, not penalising candidates for how they express themselves. If you see specific examples where this feels off, please share them with your Customer Success contact so we can take a look. Appreciate you sharing your experience. 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