---
title: Practice by Numbers Reviews
meta_title: 'Practice by Numbers Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 104 reviews by the users' company size, role or industry
  to find out how Practice by Numbers works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 104
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Dental
  url: https://www.g2.com/categories/dental
---

# Practice by Numbers Reviews
**Vendor:** Practice by Numbers  
**Category:** [Dental Practice Management Software](https://www.g2.com/categories/dental-practice-management)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 104
## About Practice by Numbers
We are here to empower dental practices to streamline workflows, enhance patient communications, and drive sustainable growth. Practice by Numbers makes practice management easier, enabling dental teams to focus on delivering exceptional patient care while reducing stress in daily operations. With comprehensive analytics and robust tools, decisions become more informed, and performance improvements more consistent.



## Practice by Numbers Pros & Cons
**What users like:**

- Users love the **user-friendly dashboards** of Practice by Numbers, facilitating goal visualization and team performance tracking. (27 reviews)
- Users praise the **exceptional customer support** of Practice by Numbers for its responsiveness and thorough assistance. (26 reviews)
- Users highly value the **intuitive interface** of Practice by Numbers, enabling quick adaptation and seamless navigation. (24 reviews)
- Users commend the **excellent communication tools** of Practice by Numbers, enhancing efficiency and patient interactions significantly. (22 reviews)
- Users value the **time-saving automation** of Practice by Numbers, enhancing productivity and reducing stress in their workflow. (18 reviews)
- Users value the **enhanced patient communication** features, making post-op follow-ups and reviews effortless and efficient. (18 reviews)
- Organization Management (12 reviews)
- Platform Integration (12 reviews)
- Automation (10 reviews)
- Texting Feature (10 reviews)

**What users dislike:**

- Users experience **inconsistent customer service** with Practice by Numbers, complicating scheduling and treatment management processes. (8 reviews)
- Users find **limited features** frustrating, noting difficulty in fine-tuning existing tools amidst ongoing software expansion. (5 reviews)
- Users face **connectivity issues** with Practice by Numbers, including problems with new patient forms and online scheduling. (3 reviews)
- Users desire more **flexibility in customization** , as current options limit tailoring to specific practice needs. (3 reviews)
- Users find the software **not user-friendly** , feeling overwhelmed by the complex interface and navigation difficulties. (3 reviews)
- Poor Customer Support (3 reviews)
- System Usability (3 reviews)
- Expensive (2 reviews)
- Users report **integration issues** when syncing with certain PMS systems, leading to delays and data inaccuracies. (2 reviews)
- Messaging Issues (2 reviews)

## Practice by Numbers Reviews
  ### 1. Like Having Many Programs All in One

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Practice by Numbers?**

Support has always been quick and great, and it's so nice to be able to have one company and software that does everything we used to have multiple companies for.

**What do you dislike about Practice by Numbers?**

We're hoping they get more options for sharing the patient reviews on social media, etc, in the future.

**What problems is Practice by Numbers solving and how is that benefiting you?**

They've made it so easy to take care of many of our tasks in one place.

  ### 2. Simply the best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bill S. | Dentist/Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Practice by Numbers?**

Everything in one app makes running a practice easier

**What do you dislike about Practice by Numbers?**

Can't think of any, it's been great for our practice.

**What problems is Practice by Numbers solving and how is that benefiting you?**

Real time updates with the opportunity to engage our patients in the best way.

  ### 3. Awesome Customer Service!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hannah S. | RCM, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2025

**What do you like best about Practice by Numbers?**

Easy to navigate and the data is always accurate!!

**What do you dislike about Practice by Numbers?**

Sometimes the VCC from insurance companies do not process well in PBN

**What problems is Practice by Numbers solving and how is that benefiting you?**

It it helping me keep up with our AR and days to paid!

  ### 4. Don't miss out on PBN!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ruth A. | Receptionist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2024

**What do you like best about Practice by Numbers?**

We use it daily in our office. Appointment confirmations, text messaging, online bookings, post and pre appointment correspondence, review requests, recare correspondence. If I have a question, I can message PBN from their site and get my questions answered in a timely manner. The platform makes managing appointments incredibly easy and convenient. The digital forms feature is a game-changer. Filling out forms online before the appointment saves so much time for me. So don't miss out PBN!

**What do you dislike about Practice by Numbers?**

Get training before utilizing it, navigating it can be tricky.

**What problems is Practice by Numbers solving and how is that benefiting you?**

The notification from PBN when patient's request appointments online is very helpful.

  ### 5. SmileWorks Childrens Dentistry

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelley T. | Practice Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Practice by Numbers?**

We love Practice By the Numbers and use this service every day!! It was a breeze to install and integrate.  Jamie is our go to person for help when we need it.
She is so helpful and kind. We cannot reccomment them enough! Great product and 5 star service :)

**What do you dislike about Practice by Numbers?**

There is  not really a downside to this product that we see.

**What problems is Practice by Numbers solving and how is that benefiting you?**

forms...pt communication  insurance verification

  ### 6. Amazing reporting tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rebekah L. | Director of Marketing and Public Relations, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Practice by Numbers?**

We love Practice By Numbers at Godley Station Dental! We use it to communicate with our patients, to increase appointments and streamline our operations. The reporting stats from custom e-mail campaigns are especially helpful when tracking effectiveness. We also appreciate the webinar trainings offered to make sure our team is up-to-speed on the functionality of the software. Thank you, PBN!!

**What do you dislike about Practice by Numbers?**

If you have never used the software before, navigating it can be tricky.

**What problems is Practice by Numbers solving and how is that benefiting you?**

Patient communication! It benefits us greatly by being able to measure how many patients clicked on links, booked appointments, opened emails, through our targeted campaigns.

  ### 7. Has been wonderful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stacey M. | Office Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2025

**What do you like best about Practice by Numbers?**

Has been wonderful, speeds up the office flow, tons of easily accessible information

**What do you dislike about Practice by Numbers?**

The easy of insurance verification, checking monthly numbers, easy response with patients, sending consent forms for treatment with ease, quick customer support response time.

**What problems is Practice by Numbers solving and how is that benefiting you?**

Any issues i have had have been resolved quickly, only thing i wish is it verified more insurance companies.

  ### 8. PBN is a great choice !

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2025

**What do you like best about Practice by Numbers?**

Robust platform to help Efficiently communicate with patients and track practice performance. Monthly fee is reasonable for the range of services provided.

**What do you dislike about Practice by Numbers?**

More follow-up after onboarding or making resources to train on platform more readily available would be helpful.

**What problems is Practice by Numbers solving and how is that benefiting you?**

Analytics and pt communication. 
Finding data more easily and less time calling pts regarding simple matters.

**Official Response from Larry Ross:**

> Thank you for your review. Please reach out to us with your contact information so I can send you a proper thank you. 

  ### 9. Practice By Numbers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Front D. | Hygiene Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Practice by Numbers?**

PBN is a great tool that is easy to navigate and if ever we need customer service, they too are helpful and knowledgeable :)

**What do you dislike about Practice by Numbers?**

I haven't found a downside to this program yet.

**What problems is Practice by Numbers solving and how is that benefiting you?**

PBN has solved communication issues by allowing us to communicate through real time text message and that saves both the parent and practice time.

  ### 10. Super handy for all things patient related!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yolanda R. | Lead Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Practice by Numbers?**

Keeping track of forms and patient communication. I also love how when our clinic system is down we can turn to PBN to stay on schedule.

**What do you dislike about Practice by Numbers?**

I dislike how it doesn't let us change appointment times within the app

**What problems is Practice by Numbers solving and how is that benefiting you?**

Keeping us up to date on patient communication and the KPI's for the clinic.

  ### 11. Great KPI's, excellent for digital forms and custom campaigns.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Serenity Dental Studio . | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2025

**What do you like best about Practice by Numbers?**

Ability to create Custom campaigns + follow up on KPI's

**What do you dislike about Practice by Numbers?**

Sometimes the software crashes and puts us on hold.

**What problems is Practice by Numbers solving and how is that benefiting you?**

Following up on patients, scheduling treatment, collections.

  ### 12. Excellent Analytics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Duc T. | Dentist / Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2024

**What do you like best about Practice by Numbers?**

We like that we are able to break down a lot more KPIs than other competing software. The schedule is also really nice, as I'm able to see the schedule without having to remote into my system. The customer support is fantastic. Our office uses practice by numbers every day.

**What do you dislike about Practice by Numbers?**

Perhaps more training on using all the features, as I'm sure we are underutilizing the software.

**What problems is Practice by Numbers solving and how is that benefiting you?**

It's difficult to track and/or report many of the KPIs we use to run the practice. PBN makes it easier.

  ### 13. Practice by Numbers made our office transition seamless and easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Practice by Numbers?**

We love being able to communicate with our patients and team members through the app. Insurance verification is 5x faster too!

**What do you dislike about Practice by Numbers?**

There is some discrepancy with overall numbers, but very close!

**What problems is Practice by Numbers solving and how is that benefiting you?**

Easy online bill pays for patients, communications, and it makes our daily communication with each other seamless.

  ### 14. Best in show

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hailee G. | Owner; Office manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2024

**What do you like best about Practice by Numbers?**

Easy to learn, love that they have the daily operations software and team messaging to keep us on track during the day. Forms are easy to customize, and patients seem to respond great with the reminder settings

**What do you dislike about Practice by Numbers?**

Not much- but would love a revamp of treatment plan presentation. Specifically for dentrix users since we are about 70% of the market. Things like financing options, adding intraoral photos x rays etc.

**What problems is Practice by Numbers solving and how is that benefiting you?**

Paperless forms, Staying on time during the day: operations, review management, task management

  ### 15. Love PBN

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gary H. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about Practice by Numbers?**

Love how easy it is to find numbers in PBN compared to my dental software. Also loves how it analyzes it in ways I've never thought it. It makes me a better owner than I would be without it.

**What do you dislike about Practice by Numbers?**

Nothing I can think of. It makes my job easier

**What problems is Practice by Numbers solving and how is that benefiting you?**

It allows me to easily see my numbers. It also connects to quickbook. It is also how my consultant manages my numbers from a far.

  ### 16. Great All-in-one software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kerri S. | Owner Dentist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Practice by Numbers?**

We have been using Practice by Numbers for analytics, patient communication, patient forms, and consent forms. It is nice to have one software that integrates with our practice management software to do the things that software can't do alone. With PbN, we are able to keep our softwares simple and use just Dentrix and PbN for all of our needs. I like that the software keeps improving and growing.

**What do you dislike about Practice by Numbers?**

Sometimes with so many features the quality in the details gets lots. It seems like the software is continually being expanded, but more attention could be placed on really fine-tuning the existing features and information.

**What problems is Practice by Numbers solving and how is that benefiting you?**

communicating with patients, organizing patient forms digitally, providing insights into business performance via analytics

  ### 17. Great Analytics Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alvin A. | Doctor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2024

**What do you like best about Practice by Numbers?**

Practice by Numbers is an amazing plug in to Open Dental. We cannot run our practice without this software. Much better than Dental Intel or other analytics software out there. It's very intuitive and gives us all the numbers we need.

**What do you dislike about Practice by Numbers?**

We wish they can provide more adjusted production values for insurance PPO heavy practice

**What problems is Practice by Numbers solving and how is that benefiting you?**

It gives us real-time data on how the practice is doing, and gives us a list of patients to call for reactivation

  ### 18. Best Dental Revenue Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amantha W. | Office manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2024

**What do you like best about Practice by Numbers?**

Practice by numbers is all you need to run reports, patients communication, paperwork, treatment plans, payments and more. It's user friendly and if you don't know how to generate or send something costumer service is a click away. Everyone is so helpful.

**What do you dislike about Practice by Numbers?**

It can be over whelming with the amount of things you can do with the software but customer service is always there to help.

**What problems is Practice by Numbers solving and how is that benefiting you?**

We needed to run different reports and our dental software didn't have all we needed.

  ### 19. Excellent Product, Service and Innovation!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin S. | Dentist/Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Practice by Numbers?**

My success manager Suzanna has been sensational! I have bombarded her with questions and zoom requests and she has always been happy to help and find answers to my questions.  I also appreciate the innovation that PBN consistently puts out.  It seems like every month there is a new feature available.

**What do you dislike about Practice by Numbers?**

I wish I was able to edit the medical history forms as a provider or make notes.

**What problems is Practice by Numbers solving and how is that benefiting you?**

Creating a plaform to solve many patient management problems.

  ### 20. Game changer for my office!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jerry K. | General dentist/ practice owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about Practice by Numbers?**

The user-friendly interface allows us to monitor key performance indicators in real-time, which has made goal-setting and progress tracking simple and efficient. From tracking collections and patient retention to identifying areas for improvement, Practice by Numbers gives us clear insights that directly impact our bottom line.

**What do you dislike about Practice by Numbers?**

I have not found anything I dislike about this software yet.

**What problems is Practice by Numbers solving and how is that benefiting you?**

It is helping me track goals and hold my team accountable.

  ### 21. Love the app.  Very easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2024

**What do you like best about Practice by Numbers?**

It allows our business to stay on task and very easy to communicate with our customers.  It has helped our business to grow.    The training is the best part as they constantly provide online training which helps with all the training.Great application and great customer support.  We use it on a daily basis.

**What do you dislike about Practice by Numbers?**

The practice by number application has so many feature and so great there is not anything we dislike as everytime we think of something new they are always a step ahead working to integregate the latest features, like insurance verification.

**What problems is Practice by Numbers solving and how is that benefiting you?**

The are solving the ease of customer communication and provider analysis.

  ### 22. Best Comprehensive Dental Analysis Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charles C. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2024

**What do you like best about Practice by Numbers?**

This application has so much to offer!  We are continually finding ways to let it help us understand,  manage and expand our business.

**What do you dislike about Practice by Numbers?**

Minimal dislikes, but wish we didn't have to specifically tag patients that need early appointment reminders

**What problems is Practice by Numbers solving and how is that benefiting you?**

We know at any time the past and future performance of our practice.   We engage with patients through the platform daily and it has helped us get over 1200 Google Reviews since we started using it.

  ### 23. PBN provides a seamless, intuitive experience that boosts efficiency and drives practice growth.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2024

**What do you like best about Practice by Numbers?**

The user interface is clean, intuitive, and easy to navigate, ensuring that staff members at all levels can quickly learn how to use the system. Whether you’re a practice manager or a clinician, Practice by Numbers provides an accessible platform for managing day-to-day activities.

Customer Support is another standout aspect of Practice by Numbers. The team behind the software is known for being responsive and helpful. They provide excellent training materials and are quick to resolve any technical issues that arise. With a dedicated support team, you can rest assured that assistance is just a chat, phone call or email away.

**What do you dislike about Practice by Numbers?**

Occasional System Glitches: Have experienced bugs or glitches that can temporarily disrupt workflow, especially during high-traffic periods when the system is under heavy use but not too often.

**What problems is Practice by Numbers solving and how is that benefiting you?**

Cannot think of anything at the moment. All is merry and bright

  ### 24. PbN

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Practice by Numbers?**

It's streamlined for billing, confirmations and general reports.

**What do you dislike about Practice by Numbers?**

There is a learning curve and training isn't made easily available to the office.

**What problems is Practice by Numbers solving and how is that benefiting you?**

AR collections being automated has been great.

  ### 25. PbN: The Secret to Seamless Patient Communication and Elevated Care

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexandra M. | Owner/Dentist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about Practice by Numbers?**

Customer support is amazing. They are always there when I need help and willing to go above and beyond in helping my team understand the PbN platform.

**What do you dislike about Practice by Numbers?**

Still working out some kinks with the phone systems but it doesn't affect the patient.

**What problems is Practice by Numbers solving and how is that benefiting you?**

The biggest help is with a call log and analytics for all calls. Allows us to call patients back who called after hours. In addition, the auto text feature for missed calls during and after hours has been critical in communication with our patients.

  ### 26. EASY BREEZY

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ann Marie C. | Office Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2024

**What do you like best about Practice by Numbers?**

I actually have a toss between two things. 
1) ease of use
2)customer support

**What do you dislike about Practice by Numbers?**

i am more of a show me instead of here is a link to watch a video kind of girl.

**What problems is Practice by Numbers solving and how is that benefiting you?**

Nothing significant, anytime I have a question they are always there to help!

  ### 27. Soooo much better than Lighthouse!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hollie S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2024

**What do you like best about Practice by Numbers?**

Everything integrates into our software and there are so many features. Also, the support team is available by text and responds immediately if you need help

**What do you dislike about Practice by Numbers?**

Have not come across any downsides and we've been using the software for months now.

**What problems is Practice by Numbers solving and how is that benefiting you?**

Automated appointment reminders, birthday emails and so many campaign choices!

  ### 28. Changing Dental Practice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric N. | Dentist/Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2024

**What do you like best about Practice by Numbers?**

The data and communicating with clients.

**What do you dislike about Practice by Numbers?**

So many features, you need an in office specialist in PBN to get as much juice as possible out of it.

**What problems is Practice by Numbers solving and how is that benefiting you?**

Making the analytics real time, and easy to navigate in a real time website. Instead of something like Excel spreadsheets.

  ### 29. Great Phone system review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jasveen S. | Dentist/ Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2024

**What do you like best about Practice by Numbers?**

They send me an email describing any great or not so great phone conversations to my email so it makes it easier for me to track my front team's customer service skills.

**What do you dislike about Practice by Numbers?**

I have not found anything I dislike so far.

**What problems is Practice by Numbers solving and how is that benefiting you?**

Tracking statistics/ KPI's for my team members.

  ### 30. Practice by numbers is the best service and easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Toni D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2024

**What do you like best about Practice by Numbers?**

Practice by numbers is very helpful in communicating with patients. It offers features that many leave out making it easier to collect payments and get in contact with our patients. Lots of features and less work for our office staff at our finger tips.

**What do you dislike about Practice by Numbers?**

Remebering to sync the patient if they are a same day new patient manually.

**What problems is Practice by Numbers solving and how is that benefiting you?**

The automatic billing system is impressive and  the automatic consent forms sent are a great asset as well.

  ### 31. Easy and comprehensive practice management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dr. Parul Dua M. | General Dentist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2024

**What do you like best about Practice by Numbers?**

I love the ease to use it, It has so much information to help improve your practice. My favorite feature is automatic emails sent after a procedure is completed so patients have the post op instructions immediately. Also the patient review system that has helped boose my reviews

**What do you dislike about Practice by Numbers?**

Honestly its pretty seamless software which is easy to understand and implement

**What problems is Practice by Numbers solving and how is that benefiting you?**

Getting reviews, Seeing how insurance is broken down in my office, the type, the fees schedule and more.

  ### 32. Amazing Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha E. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2024

**What do you like best about Practice by Numbers?**

Charlotte's expertise and dedication shone brightly during our onboarding process with Practice by Numbers. We were initially apprehensive about integrating a new software solution into our operations. However, Charlotte's proficiency and personalized approach quickly dispelled any concerns, making our transition remarkably smooth and efficient.
From the outset, Charlotte demonstrated a profound understanding of our organization's needs and workflows. She meticulously guided us through every step of the onboarding process, ensuring that we not only understood how to use Practice by Numbers but also how to leverage its full potential to enhance our daily operations.
Her communication skills were exceptional, explaining complex features and functionalities in a clear and concise manner. Charlotte patiently answered our questions, anticipated our concerns, and provided practical solutions tailored to our specific requirements. This personalized attention instilled confidence in our team, fostering a sense of empowerment and readiness to embrace the new software.
Charlotte's dedication to our success was evident throughout the onboarding journey. She proactively followed up on our progress, offering additional training sessions and resources as needed to further optimize our use of Practice by Numbers. Her commitment to ensuring a seamless transition underscored her professionalism and genuine concern for our organization's success.
Moreover, Charlotte's support extended beyond the initial onboarding phase. She remained accessible and responsive to our ongoing inquiries, continuing to provide valuable guidance and insights that strengthened our proficiency with the software over time.
In conclusion, Charlotte's role in onboarding us with Practice by Numbers was nothing short of exemplary. Her expertise, personalized approach, and unwavering support were instrumental in transforming what could have been a daunting transition into a collaborative and rewarding experience. Thanks to Charlotte, we are now equipped with a powerful tool that not only meets but exceeds our expectations, driving efficiency, and enhancing our overall operational effectiveness.

**What do you dislike about Practice by Numbers?**

There is nothing I dislike about PBN, I think its a great system to work on!

**What problems is Practice by Numbers solving and how is that benefiting you?**

Analytics are very in depth and tailored to our clinic and can easily be interrupted to identify the clinical needs. Recare system is phenomenal, automated post ops is time efficent.

  ### 33. The only complete analytics/communication/reputation/AI platform in dentistry, always improving

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paul S. | Prosthodontist and Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2025

**What do you like best about Practice by Numbers?**

Endlessly customizable, constantly updating

**What do you dislike about Practice by Numbers?**

Sometimes gliCustomer service is mostly excellent, but occasionally spotty

**What problems is Practice by Numbers solving and how is that benefiting you?**

All-in-oneanalytics, communication, staff development/marketing

  ### 34. I love that it keeps us up to date with our production/collection goals on a daily basis

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deann A. | Practice Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2024

**What do you like best about Practice by Numbers?**

Helps to know our collection/production goals with Practice by Numbers without only having the practice software to rely on.

**What do you dislike about Practice by Numbers?**

Nothing negetive at this time. We love practice by numbers

**What problems is Practice by Numbers solving and how is that benefiting you?**

Helps us keep accountable knowing what our poduction/collection is daily

  ### 35. Awesome software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Han  C. | Owner dentst, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2024

**What do you like best about Practice by Numbers?**

It is the easiest software to use for dental practice.

**What do you dislike about Practice by Numbers?**

Not much really. I have not have any issues

**What problems is Practice by Numbers solving and how is that benefiting you?**

So easy to pull the office numbers and you can do all the thing in the one site.

  ### 36. Great product and service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2024

**What do you like best about Practice by Numbers?**

We are looking forward to having one software that does everything and more than what we were using 3 different platforms for. The product is easy to use and has great features. Our Customer Success manager Jamie has made training a breeze. She is thorough and our office teams enjoyed her training style. It was much easier to retain the information than demos in the past. We also had a good onboarding experience working with Dharmesh.

**What do you dislike about Practice by Numbers?**

We do not have any dislikes at this time.

**What problems is Practice by Numbers solving and how is that benefiting you?**

Patient engagement, analytics, and tracking software all in one place solves previous issues with identifying performance issues.

  ### 37. The Best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Practice by Numbers?**

So great to make data-informed decisions about my practice!

**What do you dislike about Practice by Numbers?**

Would like a true growth number (NP's + Reactivated Pt's - Patients Going Inactive)

**What problems is Practice by Numbers solving and how is that benefiting you?**

More Data information!

  ### 38. Exceptional, Accurate, Efficient!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tara S. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2024

**What do you like best about Practice by Numbers?**

Practice by Numbers is the perfect choice for you and your practice/practices if you are looking for an all inclusive platform to work from. Being able to view the over all health of your practice in snapshot is priceless. The ability to filter and target areas for improvement and implement them with ease simplifies the process. Patient communication, online scheduling, A/R, all simplified.

**What do you dislike about Practice by Numbers?**

The only thing I would change is adding "cancel" button for appointment reminders. Hopefully something the software developers will add in their next update.

**What problems is Practice by Numbers solving and how is that benefiting you?**

A/R, I can't stress to anyone on the fence enough about how useful PBN is. When I speak to a colleague about it, I refer to it as "The Swiss Army knife of Dentistry".

  ### 39. The best platform to track KPIs and outstanding customer service and support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fernando  P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about Practice by Numbers?**

PBN allows me and  my team to keep track of our performace as an office through KPIs. These numbers, when you can see them on daily basis, gives you a pretty good sense of where you are standing within the cycle of any given month. It has allowed of to growth in areas that we didnt even know we had flaws. It allows you to focus on the specifcs but also gives you an eagle eye view of your practice, team and goals. The onboarding and training is what made enjoyable for us to use PBN. With the number of  features on the platform, Kevin Constantinovich , our trainer, made all the staff and myself very confident since day one to be able to dive into numbers and stats and understand the value of the platform and its ease of use. Really, the customer support from him has been outsanding.

**What do you dislike about Practice by Numbers?**

I really dont have anything negative about the software. It checked everybox for me.

**What problems is Practice by Numbers solving and how is that benefiting you?**

perio  percentage, ar days, pt growth , re appt rate and so many others areas that we were low and now we have grown 30% overall thanks to tracking this numbers and implementing solutions.

  ### 40. Very happy with our choice!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Krystle J. | Treatment Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2024

**What do you like best about Practice by Numbers?**

The ease of use, forms are much more simple for patients, and the dashboard keeps our finger on the pulse of business.

**What do you dislike about Practice by Numbers?**

Spellcheck gives the squiggle only - not suggestions
Can't print Credit card slips from the app

**What problems is Practice by Numbers solving and how is that benefiting you?**

KPI tracking with metrics we care about.
Forms and appointment confirmations

  ### 41. A must for serious dental practice owners

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2024

**What do you like best about Practice by Numbers?**

Truly an all inclusive platform that's continually innovating in the dental space.

**What do you dislike about Practice by Numbers?**

How long I waited before I signed up. I tried so many other products on to find that PBN had everything I was looking for.

**What problems is Practice by Numbers solving and how is that benefiting you?**

Coordinated communication  driven by real-time data.

  ### 42. Why I prefer Practice by Numbers over competitors.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandy P. | Director of Consulting, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2024

**What do you like best about Practice by Numbers?**

Honest owners and team, seamless integration, insightful analytics, and exceptional customer support that empowers data-driven decision-making. They listen to users and are constantly adding new features.

**What do you dislike about Practice by Numbers?**

I've been utilizing Practice by Numbers for years and can't think of anything I dislike or would change.

**What problems is Practice by Numbers solving and how is that benefiting you?**

The system provides improved operational efficiency and makes our job as consultants easier. Practice by Numbers provides analytics, revenue optimization, patient retention, better communication solutions, online appointment booking, insurance verification, and other features that improve efficiency and increase patient satisfaction.

  ### 43. Very Detailed and Useful Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about Practice by Numbers?**

I like that all of PbN is customizable and we can see all our information in one place.

**What do you dislike about Practice by Numbers?**

Because you can customize so many features, it takes a little time to set up all the preferences that I like.

**What problems is Practice by Numbers solving and how is that benefiting you?**

We use it for texting, forms and patient communications.

  ### 44. The most useful data analytics and patient communication tool with amazing customer service too!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sharon M. | Owner and manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2024

**What do you like best about Practice by Numbers?**

The analytics information is presented in an easy to understand format and the digital forms are simple and easy to use.

**What do you dislike about Practice by Numbers?**

We have not found a downside yet because when we don't find a report that we want - they create it for us right away.

**What problems is Practice by Numbers solving and how is that benefiting you?**

Practice by Numbers gives us simple and easy to use digital patient forms coupled with analytics.

  ### 45. Awesome experience with practice by numbers !

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shaun M. | General Dentist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Practice by Numbers?**

Information updates quickly and seamlessly.
My staff can get the app to their phones and get the relevant KPI at their fingertips.
Love the fact that there is always an explanation for each KPI

**What do you dislike about Practice by Numbers?**

No downside to using PBN. It has always worked smoothly for me

**What problems is Practice by Numbers solving and how is that benefiting you?**

KPI at your finger tips. No guesswork as to where you stand. Ease of use. As the owner, you can see quickly where your attention needs to be focused.
What get's measured , get's improved. Some times , you have time to look at only the critical KPI and other times you would like to drill down further. PBN offeres you both

  ### 46. Essential

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manelick C. | Dental Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2024

**What do you like best about Practice by Numbers?**

PBN does really good at making our job simple by providing us with a lot of support!

**What do you dislike about Practice by Numbers?**

There is nothing I would put here because I like it all

**What problems is Practice by Numbers solving and how is that benefiting you?**

AUTOMATION OF TEXTS, ONLINE SCHEDULING AND FORMS

  ### 47. Great platform for Dental Practices to be well informed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dawn G. | Chief Financial Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2024

**What do you like best about Practice by Numbers?**

The ease of use of the platform and customer support is top notch.

**What do you dislike about Practice by Numbers?**

There are some integration issues with our current PMS system whereby the data does not sync up.

**What problems is Practice by Numbers solving and how is that benefiting you?**

It helps us to analyze our business in ways that we can implement positive change that will increase profitabilty.

  ### 48. Practice By Numbers is a game changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric Block D. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2024

**What do you like best about Practice by Numbers?**

It is great for KPIs and morning huddle info, but PBN crushes it with other features like 2-way text, online booking, chat, forms, etc.  They also have fantastic customer service.

**What do you dislike about Practice by Numbers?**

Not any downside so far with Practice by Numbers

**What problems is Practice by Numbers solving and how is that benefiting you?**

Helping us communicate with our patients, know our numbers, and alleviate stress with the staff

  ### 49. Great software for a busy practice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2024

**What do you like best about Practice by Numbers?**

Easy to generate reports for the admin to track revenue and assign tasks

**What do you dislike about Practice by Numbers?**

Can't select many insurances all at once and have to do one by one which is really frustrating for a FFS practice

**What problems is Practice by Numbers solving and how is that benefiting you?**

Dentrix reports are poor and other alternatives are more costly.

  ### 50. Excellent software for reviews, analytics, forms/consents, and messaging.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 14, 2024

**What do you like best about Practice by Numbers?**

I like that we can do so much front office work from one platform.

**What do you dislike about Practice by Numbers?**

Not much.  I have a few nitpicky things I would change, but those are small.

**What problems is Practice by Numbers solving and how is that benefiting you?**

It solves the communication with patient's about appointments, reviews, consents, and forms.  It also helps us understand our analytics and how we can be more productive without having to see more patients.



- [View Practice by Numbers pricing details and edition comparison](https://www.g2.com/products/practice-by-numbers/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-21+04%3A48%3A36+-0500&secure%5Bsession_id%5D=858d4267-b317-4f24-a3b6-1901bd018017&secure%5Btoken%5D=05c109b6b40c40046f3ddb55a9396c76c50e64d2289b82f269adc14cba622c7f&format=llm_user)

## Practice by Numbers Features
**Information Flow**
- Patient Case Management
- Referrals Management
- Records Management

**Administrative Tools**
- Insurance and Billing
- Appointment Scheduling
- Business Intelligence and Reporting
- Document Management
- Workflows

**Patient Experience**
- Dashboards & Reporting
- Team Management
- Secure Communications
- Patient Experience Management

**Financial Tools**
- Accounting
- Payment Processing

**Clinical Tools**
- Treatment Planning
- Patient Portal
- Patient Engagement
- Dental Imaging

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