1. [Home](https://www.g2.com/) 2. ... 3. [Health Care Software](https://www.g2.com/categories/health-care) 4. [Dental Practice Management Software](https://www.g2.com/categories/dental-practice-management) 5. [Practice by Numbers](https://www.g2.com/products/practice-by-numbers/reviews) 6. [Practice by Numbers Claims vs Evidence](https://www.g2.com/products/practice-by-numbers/claims-vs-evidence) # Practice by Numbers Claims vs Evidence G2 compares Practice by Numbers marketing claims from the sources linked below with real user reviews, then assesses how strongly the review evidence supports each claim. Last updated Oct 5, 2026 ## Claim: “Our AI-powered test engine intelligently filters out false positives, ensuring that you receive accurate and actionable alerts.” Disputed by reviews. Relevant reviewers describe outputs that include patients outside the intended criteria and generate follow-ups for treatments that are no longer relevant, which materially conflicts with filtering out false positives and providing accurate, actionable alerts. - “Sometimes it includes patients who don’t exactly fit the criteria, but it is a great starting point” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/11075761) - “When a treatment is no longer needed and is deleted from the treatment plan, the system still emails the patient about the treatment. It also creates a follow-up task to call the patient about unscheduled treatment, even though the treatment is no longer relevant.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/10612345) Source: [https://beaglesecurity.com/features](https://beaglesecurity.com/features) ## Claim: “Full visibility into every transaction and fee” Mixed support from reviews. Some reviewers report broad access to financial information and visibility into data in one place. However, another reviewer reports inaccurate or mismatched information from Dentrix, which materially undermines the claim of complete visibility into every transaction and fee. - “I always know where my office is financially, the flow of patients and where we can add production.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/11098613) - “I like that all of PbN is customizable and we can see all our information in one place.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/10659697) - “Not all the information is correct. It's frustrating not having the full confidence in the information they pull from Dentrix. Not everything matches up all of the time.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/11097245) Source: [https://practicenumbers.com/pricing/](https://practicenumbers.com/pricing/) ## Claim: “Support and onboarding are always included.” Mixed support from reviews. Reviewers consistently praise the support and some report that online training materials or webinars are provided. However, other reviewers say more onboarding follow-up, readily available training resources, and personalized onboarding were needed, so the evidence is mixed on whether onboarding is always included. - “Support has always been quick and great” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/11174943) - “The training is the best part as they constantly provide online training which helps with all the training” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/10664225) - “More follow-up after onboarding or making resources to train on platform more readily available would be helpful.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/11120962) - “A more personalized onboarding process would have helped us get up to speed faster.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/11097396) Source: [https://practicenumbers.com/pricing/](https://practicenumbers.com/pricing/) ## Claim: “Answer every call, schedule every opportunity, 24/7” Disputed by reviews. Relevant reviewers describe problems with online scheduling and ongoing phone-system limitations, while phone AI functionality may require an additional fee. The reviews do not support consistently answering every call, scheduling every opportunity, or providing those capabilities 24/7. - “The online scheduling has presented a problem with not being able to truly restrict certain patients from being able to schedule and it creates a new chart, which has caused some issues.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/11096158) - “Still working out some kinks with the phone systems but it doesn't affect the patient.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/10659102) - “Kind of annoying that the phone AI stuff is an additional fee and not included in the PBN voice feature.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/11128511) Source: [https://practicenumbers.com/pricing/](https://practicenumbers.com/pricing/) ## Claim: “PbN offers modular pricing — meaning you only pay for the tools you actually use.” Mixed support from reviews. Reviewers are split: one describes certain features as requiring a package upgrade, while another reports that phone AI is charged as an additional fee. These comments indicate add-on or tiered pricing, but do not consistently establish that customers only pay for the individual tools they use. - “It would be wonderful if basic features like call transcription were included in the Grow package, rather than requiring an upgrade.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/11804212) - “Kind of annoying that the phone AI stuff is an additional fee and not included in the PBN voice feature.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/11128511) Source: [https://practicenumbers.com/pricing/](https://practicenumbers.com/pricing/) ## Claim: “Syncs with your PMS to read empty slots and write back appointments” Mixed support from reviews. Reviewers report seamless PMS integration involving scheduling, but others describe problems with online scheduling and limitations on changing appointments within the app. This provides both supporting and contradictory evidence for the claimed ability to sync available slots and write back appointments. - “The system syncs perfectly with Eaglesoft, making everything from scheduling to billing seamless.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/11804212) - “The online scheduling has presented a problem with not being able to truly restrict certain patients from being able to schedule and it creates a new chart, which has caused some issues.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/11096158) - “I dislike how it doesn't let us change appointment times within the app” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/11093684) Source: [https://practicenumbers.com/pricing/](https://practicenumbers.com/pricing/) ## Claim: “No surprise add-ons, no forced bundles.” Mixed support from reviews. Reviewers report add-on costs and upgrades for certain features, which conflicts with the claim of no surprise add-ons. However, another reviewer describes month-to-month billing without contract “gotcha tactics,” providing some support for the absence of forced bundles. - “It would be wonderful if basic features like call transcription were included in the Grow package, rather than requiring an upgrade.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/11804212) - “Kind of annoying that the phone AI stuff is an additional fee and not included in the PBN voice feature.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/11128511) - “You know a company stands behind its' product when you can pay month to month and they don't try to play gotcha tactics with a contract.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/10659433) Source: [https://practicenumbers.com/pricing/](https://practicenumbers.com/pricing/) ## Claim: “See how you can handle scheduling, payments, communication, and reporting — all in one place, with one platform.” Supported by reviews. Relevant reviewers consistently describe Practice by Numbers as combining scheduling, billing or payments, communication, analytics, and reporting in one platform. One reviewer noted a scheduling limitation—being unable to change appointment times within the app—but this is outweighed by the broader direct evidence supporting the all-in-one claim. - “The system syncs perfectly with Eaglesoft, making everything from scheduling to billing seamless.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/11804212) - “Between our phones, two way messaging, practice analytics, insurance verification, review procurement, scheduling efficiencies and more, we are HUGE fans of the ability to solve so many problems in one place.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/11092739) - “Practice by numbers is all you need to run reports, patients communication, paperwork, treatment plans, payments and more.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/10587332) - “I dislike how it doesn't let us change appointment times within the app” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/11093684) Source: [https://practicenumbers.com/pricing/](https://practicenumbers.com/pricing/) ## Claim: “Whether you need analytics, communications, payments, or everything together, you can customize your plan to fit your practice size and goals.” Supported by reviews. Relevant reviewers describe using different packages, extensive customization, and a single platform covering multiple practice functions. The reviews support the flexibility and bundled-services aspects of the claim, though they do not directly specify how plans vary by practice size. - “We use the Grow package, and it’s been a game-changer for our practice.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/11804212) - “all of PbN is customizable and we can see all our information in one place.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/10659697) - “Support has always been quick and great, and it's so nice to be able to have one company and software that does everything we used to have multiple companies for.” [Read Full Review](https://www.g2.com/products/practice-by-numbers/reviews/11174943) Source: [https://practicenumbers.com/pricing/](https://practicenumbers.com/pricing/)