Postscript Reviews & Product Details

We migrated from another leading SMS partner to Postscript recently due to some capability limitations and have loved the onboarding experience and initial results so far. The team is quick to respond, proactive in recommendations and thoughtful about our business and understanding our goals. Review collected by and hosted on G2.com.

Limitations on advanced experimentation, but my hope is they'll continue to build out capabilities here. Review collected by and hosted on G2.com.

Far more cost-effective than Klaviyo and offers a better user experience. Plus great support! Review collected by and hosted on G2.com.

Nothing so far, everything is functioning well. Review collected by and hosted on G2.com.

The culture and team at Postscript are awesome! Their team is super helpful and they are always cranking out new SMS features that help us meet our goals at Nomatic. Review collected by and hosted on G2.com.

The on-platform analytics could use a good overhaul. There are certain metrics that I'd like to be able to see in platform that aren't possible yet. At least they have some analytics, but they could be much better in my opinion. Review collected by and hosted on G2.com.

Postscript is one of the best investments I have made for my business. After struggling with average email open rates, I sought a more effective way to engage with my customers. With Postscript's easy-to-use tools, I quickly grew my list and converted engaged visitors into buyers. Postscript also helps my brand deliver personalized service. Customers can make inquiries, reach out for support, or reply to text messages at their convenience. Lastly, I cannot say enough about the support team at Postscript. The Postscript team is genuinely passionate about the success of their clients. I appreciate the empathy and care from my lovely Account Manager, Ally, and my outstanding Customer Success Manager, Travis. Travis' in-depth knowledge and diligent guidance have helped me implement best practices, exceed my goals, and grow my average ROI to over 60x. If you are a founder like me and seek the best app to help you exceed your marketing goals and grow your business, Postscript is for you. Review collected by and hosted on G2.com.

Overall, I am immensely pleased with Postscript. I would like for the team to consider improving the mobile experience of the app, especially for those of us who may wish to schedule a campaign on the go. Review collected by and hosted on G2.com.

They're always bringing new ideas to the table and suggesting ways to optimize our program while still being creative and at the forefront of new features Review collected by and hosted on G2.com.

There are very few downsides! Our only area for improvement is the ability to integrate with more vendors out of our digital suite. Postscript has built in integrations with many but we'd love to integrate with more someday! Review collected by and hosted on G2.com.

Love the functionality of Postscript. We have seen excellent results from implementing Postscript into our marketing plan and using it to grow our SMS list larger. Review collected by and hosted on G2.com.

The one downside of Postscript is the price. SMS is a more expensive platform to reach your audience and customers. It costs a good amount to send out SMS with any emojis or images. Review collected by and hosted on G2.com.

The onboarding experience was the easiest and as close to white glove as you could possibly get without hand holding. The onboarding crew 100% set us up for success with our transition from attentive. Review collected by and hosted on G2.com.

We have been using Postscript for a few months so there is not really a lot to dislike just yet as we are still figuring things out. Invoices are a lump sum charge and not line-itemized, although we knew that going in, as one of their big financial draws is that there are no hidden or additional fees. Review collected by and hosted on G2.com.

That's it's very easy to set up and send sms. Also seeing the data helps what sms work and which one didn't. Templates for the sms is great when you can't think of anything Review collected by and hosted on G2.com.

That sometimes your credits don't rollover to the next month. Review collected by and hosted on G2.com.

The customer service is the best! They a Review collected by and hosted on G2.com.

Re always ready to help, and with very effective solutions! I also love the ease of sending a text and that they provide you what to text if you need ideas! Review collected by and hosted on G2.com.

The flow systems, and overall user friendlyness Review collected by and hosted on G2.com.

Not much to dislike. I wish there was a way to segment easier Review collected by and hosted on G2.com.