One of the most notable features that really fascinates me about PostApex is its intuitive and easy-to-use interface. I am not a technology expert, but with this program I was able to start using it immediately without any problems. Its simplified design and clear directions made the transition to this new tool dynamic and seamless. The problem tracking function and task management are key points in PostApex that have helped us enormously to solve problems in our company. Before using this program, we often found ourselves lost in an ocean of confusing emails and notifications. Now, with PostApex, we have the possibility of centralizing all problems in a single platform, dedicating tasks and implementing deadlines, which allowed us to maintain clear and efficient communication with our own groups and solve problems in a more immediate and positive way. Review collected by and hosted on G2.com.
However, as with any program, there are also points that could be improved in PostApex. While buyer support was mostly satisfactory, we were able to encounter several delays in responding to our own queries. We continually appreciated an immediate and efficient response once technical issues arose or we had questions about the functionality of the program. While this wasn't a widespread issue, it could be great to see an optimization here. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.
