Plutomen Connect is an AR-powered remote assistance & technical support solution that enables your frontline workforce to connect with your experts instantly. Deliver quick incident response, and expedite your field servicing process with one click connect.
Plutomen Connect is proven to minimize downtime by 50%, improve first-time fix rates by 30% and conduct field tasks – MRO, Troubleshooting, Compliance & Audits checks remotely.
Plutomen Connect can be seamlessly integrated with the existing industrial systems such as ERP, LMS, CRM, etc., thereby allowing seamless centralized user management for controlling analytics, work orders, dataflow, & users. The features of Plutomen Connect include:
Plutomen Connect can be accessed on different devices like web, smartphones, tablets, and assisted reality wearables like RealWear and Vuzix.
Seller
Plutomen Technologies Pvt LtdLanguages Supported
English
Product Description
Plutomen Connect is an enterprise-grade SaaS solution that leverages augmented reality to enhance remote collaboration for frontline workers globally. Designed to boost efficiency and productivity, it offers real-time visual guidance, enabling seamless troubleshooting and optimization of critical business processes. By integrating AR technology, Plutomen Connect simplifies complex workflows, ensuring that essential assets remain operational and that experts can provide timely assistance when needed.
Key Features and Functionality:
- AR-Based Remote Assistance: Combines live video streaming with AR to provide real-time support, allowing experts to assist workers remotely with complex service issues.
- Custom Annotations and AR Drawing: Enables users to overlay drawings or annotations on real-world objects, facilitating clearer communication and understanding.
- Screen Capture and Recording: Allows for snapshots or recordings during calls, which are saved for future reference, ensuring that all actions are documented.
- Secure Chat and File Sharing: Provides an encrypted chat module for sharing documents, images, and videos during live sessions, enhancing collaboration.
- Integration with Smart Glasses: Supports hands-free operation when paired with devices like RealWear, allowing workers to collaborate and diagnose issues while keeping their hands free.
Primary Value and Solutions Provided:
Plutomen Connect addresses the challenges of remote collaboration by bridging the gap between frontline workers and experts, regardless of their physical locations. It reduces the need for travel, thereby decreasing associated costs and carbon emissions. The platform enhances first-time fix rates and overall equipment effectiveness by providing immediate, real-time support. Additionally, it streamlines data sharing and messaging through secure cloud storage, ensuring that knowledge is easily accessible and transferable. By digitizing self-help manuals and workflows, Plutomen Connect empowers workers with the tools they need to perform tasks efficiently and accurately.
Overview by
Eshaa S
