--- title: Platinum Reviews meta_title: 'Platinum Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Platinum works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 4 scale: '5' date_modified: '2025-10-31' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Platinum Reviews **Vendor:** Platinum System **Category:** [EHR Software](https://www.g2.com/categories/ehr) **Average Rating:** 3.8/5.0 **Total Reviews:** 4 ## About Platinum Platinum is the standard in fully -automated chiropractic EHR practice management software, trusted by thousands of offices everyday. Platinum is priced to meet your office needs with many features and integrations that can be added. We also offer outsourced insurance billing specialists who are available to make your billing a breeze. Platinum is re-known for its top notch customer support. With over 30 years of experience, see why Platinum is the best choice for your office. ## Platinum Reviews ### 1. NOT A USER FRIENDLY SYSTEM **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2021 **What do you like best about Platinum?** NOTHING TO LIKE. IT IS A VERY OLD SYSTEM AND YOU HAVE TO DO 10 STEPS TO 1 STEP ON A MORE UPDATED SYSTEM. NOTHING FLOWS WELL WITH PLATINUM EITHER. BECAUSE IT IS VERY OLD OPERATING WITH NO UPDATES IT IS VERY HARD TO FIND SOMETHING THAT YOU LIKE. **What do you dislike about Platinum?** I DISLIKE THE PAYMENT POSTING, THE PATIENT NAVIGATING, THE DOS RUNNING PROGRAM DOES NOT ALLOW CORRECTED CLAIMS TO BE SENT. YOU CANNOT GET AN ITEMIZED RECEIPT. YOU HAVE TO REPOST EVERYTHING TO GET THAT RECEIPT CAUSING DOUBLE WORK. THE NOTES SECTION IS NOT DESIGNED VERY WELL. IT IS JUST THE WORST SYSTEM I HAVE USED. PLUS IT IS VERY OLD PERFORMING. THEIR CUSTOMER SERVICE IS OFF SHORE AS WELL. **Recommendations to others considering Platinum:** STAY AWAY. THERE ARE BETTER SYSTEMS TO USE OUT THERE. PLUS THEY MAKE YOU PURCHASE THE ENTIRE SYSTEM SO YOU DO NOT HAVE AN OPTION TO CANCEL. YOU ARE STUCK WITH IT. **What problems is Platinum solving and how is that benefiting you?** EVERYTHING YOU DO IN THAT SYSTEM IS A PROBLEM. I REALLY DO NOT SEE MUCH OF A BENEFIT OF USING THIS SYSTEM. ESPECIALLY SINCE I USE MULTIPLE SYSTEMS. THIS IS JUST NOT USER-FRIENDLY EITHER AND WHEN YOU WANT TO PERFORM ACTIONS OR RUN REPORTS, YOU ARE TOLD THAT THE SYSTEM DOES NOT HAVE THAT CAPABILITY. ### 2. Not the most user friendly system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Platinum?** Customer service is easy to get ahold of. They are very nice as well. **What do you dislike about Platinum?** The system has many flaws. One you can delete payments. The integrated payments (when claims are reprocessed) will post double payments. No clearinghouse, EOB terrible. **Recommendations to others considering Platinum:** Do your homework before purchasing this program. **What problems is Platinum solving and how is that benefiting you?** This is used for Chiropractic medical services. ### 3. Excellent software for a chiropractic office **Rating:** 5.0/5.0 stars **Reviewed by:** Peter K. | Chairman of the Board, Higher Education, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Platinum?** Very stable — although built on an old platform, it performs extremely well. Has serviced my practice very successfully for over 10 years. The customer service is excellent. **What do you dislike about Platinum?** Cannot drag and drop — not a big deal Wish i could access a patient file from the “z -list” with a mouse Wish the front desk could send a message to the doctor **Recommendations to others considering Platinum:** It is an excellent product **What problems is Platinum solving and how is that benefiting you?** Patient records Billing Stats and organization Scheduling ### 4. Efficient for high volume practices **Rating:** 5.0/5.0 stars **Reviewed by:** Felicia H. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Platinum?** I love that there are so many cheats that allow you to get where you need to go in the software with just a touch of a key on the keyboard. **What do you dislike about Platinum?** I do dislike that there are some things the program does not allow, like permanently deleting certain programs or entries. **Recommendations to others considering Platinum:** There is a learning curve to the program. Once you learn it, it's extremely efficient. **What problems is Platinum solving and how is that benefiting you?** Our SOAP note taking is incredibly efficient. It saves us tons of time for note taking. We also use their billing program so that takes the weight of insurance billing off of the team/doctor. ## Platinum Discussions - [What is the use of Platinum System?](https://www.g2.com/discussions/what-is-the-use-of-platinum-system) - [How much does Platinum Chiropractic software cost?](https://www.g2.com/discussions/how-much-does-platinum-chiropractic-software-cost) - [What is a platinum system?](https://www.g2.com/discussions/what-is-a-platinum-system) - [View Platinum pricing details and edition comparison](https://www.g2.com/products/platinum-system-platinum/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+07%3A09%3A54+-0500&secure%5Bsession_id%5D=7c3693b5-f992-4d28-9bbc-3a77ced3da62&secure%5Btoken%5D=9e988874686907b5afbc44552292d20f294142522a4a6ac5349c99f6e42b6f91&format=llm_user) ## Platinum Features **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Agentic AI - EHR** - Autonomous Task Execution ## Top Platinum Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (545 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (361 reviews)