Plain Pricing Overview

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Free Trial

Launch

$39.00

1 User Per Month

Grow

$89.00

1 User Per Month

Scale

1 uer Per Month

Unlike traditional support platforms that charge per ticket, per AI token, or have high seat minimums, Plain offers transparent per-user pricing with no hidden costs—everything from API calls to AI features is included.

Our Launch and Grow plans have no seat minimums, making it accessible for small teams, while competitors often require enterprise contracts or charge separately for essential features like integrations, automation, and security.

Plain has 3 pricing editions. A free trial of Plain is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Plain is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Plain must be conducted with the seller.

https://www.plain.com/pricing

Pricing information was last updated on August 12, 2025

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Plain Pricing Reviews

(2)

Andreas T.

Founder & CTO

Small-Business (50 or fewer emp.)

9/24/2025

"Plain is the only support tool that does exactly what we need without being bloated."

5/5

What do you like best about Plain?

Plain works across all of our support channels, providing a unified experience for our team. Whether users reach out through email, Slack, Discord, or directly within our app, Plain brings all these conversations together, making it easy for our engineers to access and manage them in one place. Review collected by and hosted on G2.com.

What do you dislike about Plain?

I would prefer if the pricing model was based on workload instead of the number of seats. I want all of our engineers to be able to support our users, but it doesn't make sense to pay for a full seat when an engineer might only respond once a month. Review collected by and hosted on G2.com.

What problems is Plain solving and how is that benefiting you?

Plain brings all our support channels together and integrates with issue trackers like Linear. This makes it easy for us to triage issues, turn them into feature requests, and then notify customers once those features have been implemented.

Their SDK also allows us to build support natively right into our app. Other tools had ugly chat widgets, whereas Plain's API-first approach lets you integrate them however you want. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

9/24/2025

"Using Plain has made providing support to customers easier and seamless"

4/5

What do you like best about Plain?

The best thing about Plain is how well integrated it is with external threads (like Linear) and Slack. The messages feel seamless when interacting with customers on Slack via Plain. Review collected by and hosted on G2.com.

What do you dislike about Plain?

1 thing I dislike about Plain is the searching functionality. I fee like the it's not that clear or the searching capability is not that well designed. Sometimes I struggle to find tickets. Review collected by and hosted on G2.com.