I would consider PhoneBurner the premiere phone and power dialer, and the standard to which all other power dialers are compared to. To note: this is not a multiline dialer, and is not for telemarketing! However, if you make lots of calls to clients and referral partners to give updates, follow up on projects, and are constantly and consistently making tons of calls every day or week, then there is no better software or system for efficient single-line power dialing.
- The system is fluid and not buggy or glitchy
- The layout is cohesive and smooth
- There are lots of options when it comes to setting the program up how you need or prefer it for your system or processes and company
- Customer Service has been amazing: quick, high level of communication, and professional
The best thing for me is the fact that they are:
1. Month-to-month,
2. NO Contracts,
3. NO set up costs or fees,
AND all of this is available for a single user!
Most other companies require at least two of those items for a single user, and some for even multiple users. Review collected by and hosted on G2.com.
The downsides aren't many, and are not unique to any other platform:
- Set up time - PhoneBurner is easy to use and simple to set up, but it takes time. That being said, you can set it up quickly, but to get the most efficiency and streamlined use out of it, you have to put in some time to get it dialed in.
- Pricing - PhoneBurner is not cheap, but when comparing them across other platforms, they're on par with the cost of their competitors within this league of quality. Although the monthly price is a bit high, the trade-off is no contracts, setup costs, and minimum user requirements, which is fantastic.
- For the most part, integration seems easy for native apps, but somewhat of a process for non-native apps. Review collected by and hosted on G2.com.
