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Compare Orum and PhoneBurner 
Featured Products
At a Glance
Market Segments
Mid-Market (56.1% of reviews)
Small-Business (79.2% of reviews)
Entry-Level Pricing
No pricing available
Free Trial Per Month
Orum
Star Rating
(763)4.6 out of 5
Market Segments
Mid-Market (56.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OrumPhoneBurner
Star Rating
(271)4.7 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that PhoneBurner excels in customer support, with users highlighting the responsiveness of the support team and their dedication to addressing individual needs. Many appreciate the quick response times to support inquiries, often within twenty minutes, which enhances the overall user experience.
- Users say that Orum's Boost Connect feature significantly improves cold calling efficiency by eliminating manual dialing. Reviewers mention that this feature, along with the AI call scoring, transforms their approach to outreach, allowing them to prioritize the right prospects effectively.
- According to verified reviews, PhoneBurner is praised for its user-friendly interface and seamless integration into daily workflows. Users appreciate the thorough onboarding process, which ensures they are comfortable with each feature before moving on, making implementation straightforward.
- Reviewers mention that while Orum has a strong market presence and advanced features, some users feel that it may not cater as effectively to smaller businesses compared to PhoneBurner, which is favored by small-business users for its tailored support and ease of use.
- G2 reviewers highlight that both products offer solid ease of setup, but PhoneBurner stands out with its intuitive onboarding wizard that helps users get started quickly. This is particularly beneficial for those who may not be as tech-savvy.
- Users report that while Orum has a slightly lower rating in quality of support compared to PhoneBurner, it still provides valuable analytical features that help users optimize their calling strategies, making it a strong contender for teams focused on data-driven outreach.
Pricing
Entry-Level Pricing
Orum
No pricing availablePhoneBurner
Free Trial
Free Trial
Per Month
Truly free trial, no credit card needed:
- Full-featured free trial
Free Trial
Orum
No trial information availablePhoneBurner
Free Trial is available
Ratings
Meets Requirements
9.1
551
9.4
231
Ease of Use
9.2
582
9.3
234
Ease of Setup
9.1
325
9.1
130
Ease of Admin
8.9
100
9.1
87
Quality of Support
9.3
521
9.6
233
Has the product been a good partner in doing business?
9.3
102
9.6
84
Product Direction (% positive)
9.7
550
9.4
220
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
9.0
453
9.3
161
|
Verified
8.9
438
9.3
145
|
Verified
Feature Not Available
7.1
7
Agent Tools
8.2
341
8.2
92
8.1
342
8.9
136
|
Verified
9.2
451
|
Verified
9.3
138
|
Verified
Automation
8.5
431
|
Verified
Feature Not Available
8.3
350
|
Verified
8.2
97
|
Verified
8.5
364
8.9
119
Agentic AI - Auto Dialer
8.5
202
7.5
8
8.6
211
9.0
8
AI Capabilities - Auto Dialer
8.6
204
8.6
6
8.5
195
9.7
6
8.8
198
6.7
6
Visual Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Office Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
39
Not enough data
Guest Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Collaboration Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
40
Not enough data
Feature Not Available
Not enough data
Agentic AI - Virtual Workspaces
8.4
24
Not enough data
Feature Not Available
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Feature Not Available
Not enough data
8.8
42
Not enough data
9.0
41
Customizations
Not enough data
9.4
48
Not enough data
9.1
29
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
52
Generative AI
Not enough data
Feature Not Available
Agentic AI - Outbound Call Tracking
8.4
81
8.9
6
8.5
81
8.9
6
Calling
9.2
241
9.1
115
8.6
215
8.8
103
9.0
227
9.2
116
9.2
232
9.4
95
9.5
101
10.0
7
Contacts
8.7
221
9.4
128
8.7
209
9.1
119
9.0
221
9.2
119
Insights
9.0
229
9.4
131
9.2
219
9.5
132
9.0
215
9.6
131
Feature Not Available
9.1
123
8.7
212
9.1
123
8.7
90
8.6
6
Categories
Categories
Shared Categories
Orum and PhoneBurner are categorized as Auto Dialer and Outbound Call Tracking
Unique Categories
Orum is categorized as Virtual Workspaces
PhoneBurner is categorized as Email Tracking and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Orum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PhoneBurner
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.0%
Information Technology and Services
21.1%
Computer & Network Security
5.6%
Financial Services
4.6%
Marketing and Advertising
4.3%
Other
27.3%
Financial Services
15.8%
Insurance
15.1%
Real Estate
10.2%
Marketing and Advertising
7.9%
Information Technology and Services
6.4%
Other
44.5%
Alternatives
Discussions
What is Orum used for?
4 Comments
JW
Automated DialingRead more
Orum has no more discussions with answers
What is a PhoneBurner?
2 Comments
RL
Amazing sales tool for crushing dials. Set up is easy, customer service is amazing, and if your sale is worth enough bc a 200.00 per month phoneburner bill...Read more
How does PhoneBurner improve sales call productivity?
1 Comment
LD
By allowing you to upload all your contacts into the program. It allows you to make dials consistently and effectively. Read more
How does PhoneBurner differ from other dialers?
1 Comment
Official Response from PhoneBurner
PhoneBurner is 100% delay free. Unlike auto and predictive dialers, there's no awkward or off-putting pause. Conversations start naturally and contacts won't...Read more
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