PhoneBurner Reviews & Product Details

PhoneBurner is a power dialer that powers millions of conversations for 3000+ clients, and averages > 10% answer rates. Unlike traditional dialers that prioritize speed, PhoneBurner balances speed and quality - so teams connect more and close more deals. No awkward lag. No dropped calls. Award-winning spam protection. Premium Tier 1 call network. Unmatched workflow automation. Built-in pickup probability. Designed for Total Call Deliverability, clients make more calls, achieve higher answer rates, and drive more positive call outcomes - while protecting the reputation of their numbers. Why PhoneBurner? - Unlimited power dialing - Up to 4x more calls and conversations - Instant, no-delay connections - Award-winning ARMOR® spam protection - Connect Scores pickup probability - Blended voice, email and SMS - 1-click voicemails - Post-call workflow automation - Real-time coaching - AI call transcription - Smart lead distribution - Cutting-edge analytics - The leader in 1-to-1 Responsible Communications™ Use our included CRM or integrate with 100+ apps like Salesforce, Zoho, Hubspot, Clay, SugarCRM, monday.com, Zapier, and more, or create custom integrations through our API. Ready to join thousands of clients hitting double-digit answer rates? Start your free trial today.

Seller

PhoneBurner, Inc.

Discussions

PhoneBurner Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Alan Saltz (Marketing Manager at PhoneBurner)

Used by eMerchant and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

View More Pricing Information

PhoneBurner Integrations

(10)

Verified by PhoneBurner

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Cara Z.

Mid-Market (51-1000 emp.)

5/8/2024

"Wildly useful service, very helpful support team"

5/5

What do you like best about PhoneBurner?

PhoneBurner is such a useful product for high volume outbound calling, and data management. Their contact upload process is very easy. The dialer is easy to use and the functionality is easy to customize to our needs. The staff report also made team management straight forward with awesome data visualizations. Their customer support team ruled and helped us find solutions to anything we needed the platform to do. We had a team of 15-30 callers on the platform and it was seamless. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Really not much! We didn't explore the inbound program so I can't comment on that. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

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We're delighted to hear that PhoneBurner has been such a valuable tool for your team, making it easy to manage high volume outbound calling and collect call outcome data. It's great to hear that our customer support team was able to assist you in finding solutions and that the platform's features saved you hundreds of hours. Thank you for choosing PhoneBurner!

Jeff H.

COO / Founder

Enterprise (> 1000 emp.)

9/19/2024

"Amazing Game Changing software"

5/5

What do you like best about PhoneBurner?

The most helpful thing about Phoneburner is the speed it dials and organization. The amount of time I have saved from dialing is unbelievable. It is very friendly to use Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

The one weakness I have is that PhoneBurner does not integrate with Outlook Calendar in order for me to schedule appts. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

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Thank you for your positive feedback! We're thrilled to hear that PhoneBurner has been a game-changer for you with its speed and organization. We appreciate your feedback about the integration with Outlook Calendar, and we'll definitely take that into consideration for future updates.

Our team is dedicated to solving problems and providing solutions tailored to your needs, and we're glad to hear that Carly has been a champion in assisting you. If you have any further suggestions or feedback, please feel free to reach out. We're here to help and ensure you have the best experience with PhoneBurner.

Amber O.

Social Media Manager

Small-Business (50 or fewer emp.)

10/8/2024

"Very efficient if you want to grind outbound sales"

5/5

What do you like best about PhoneBurner?

The fact that it does the dialing for you Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Maybe if it was somehow easier to organize the follow up folder Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

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It's great to hear that PhoneBurner is helping you stay organized and up to date with client conversations. We appreciate your support! And please feel free to reach out to our support team regarding organizing the follow up folder. They may have some thoughts they can share to help.

Clayton H.

Campaign Manager

Small-Business (50 or fewer emp.)

9/30/2024

"Great for political campaigns!"

5/5

What do you like best about PhoneBurner?

PhoneBurner was super helpful for volunteer commit calls, with automatic and emails and SMS followups which made our outreach more efficient, personalized, and impactful Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

The only downside of PhoneBurner is a lack of a direct NGPVan integration, but with Zapier you can easily solve this. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

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We're glad to hear that PhoneBurner has been helpful for your volunteer commit calls and outreach. We appreciate your feedback and are constantly working to improve our platform. Thank you for bringing up the NGPVan integration and happy to read Zapier was a alternative solution.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

1/6/2025

"Best Live Dialing Software Ever!"

5/5

What do you like best about PhoneBurner?

The automations are top notch and the dials leading to live connections are far superior compared to other dialers. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Nothing yet! Perhaps we can get A.I. to do the talking? Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

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Thank you for the positive feedback! We're glad to hear that PhoneBurner is helping with time management and ease of use. We'll keep working to provide the best experience for you and all of our users.

Verified User in Accounting

Small-Business (50 or fewer emp.)

1/21/2025

"Smooth, simple and organized"

4/5

What do you like best about PhoneBurner?

The simpliness of it it's not overly complex however still covers the areas needed Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

I needed a demo call to get the full context Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

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Thank you for sharing your positive experience with PhoneBurner. We aim to provide a simple and organized platform that efficiently addresses your calling and reporting needs. We understand that a demo call can provide a more comprehensive understanding, and we're glad you were able to take advantage of booking a demo with a product expert.

Verified User in Consulting

Small-Business (50 or fewer emp.)

2/10/2025

"Awesome onboarding with PhoneBurner"

4.5/5

What do you like best about PhoneBurner?

Great customer support, onboarding and ease of use. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

I haven't experienced any downsides so far. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

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Thank you for the positive feedback! We're happy to hear that you find our customer support, onboarding process, and ease of use to be great. We're committed to solving the problem of manually dialing and making the calling process more efficient for our users. If you have any further feedback or questions, feel free to let us know. We appreciate your support!

Vasu V.

Business Development Representative.

Mid-Market (51-1000 emp.)

10/7/2024

"Phone burner review"

5/5

What do you like best about PhoneBurner?

Improved connection rate, seamless calling, allows to call anyone around the globe, seamless integration with salesforce. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

I dislike nothing about phoneburner. It is a good tool. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

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We're thrilled to hear that you are enjoying improved connection rates and seamless calling with PhoneBurner! Our customers average double-digit answer rates (2-3x industry average). Thank you for sharing your positive experience.

Joe N.

President

Small-Business (50 or fewer emp.)

9/20/2024

"Exceptional Company!!"

5/5

What do you like best about PhoneBurner?

Customer service is top notch. They have helped me tremendously throughout. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

The only changes I would make is to have the platform be able to dial multiple lines at the same time. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

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Thank you for the kind words about our customer service team! We understand the importance of efficiency and will definitely take your suggestion into consideration for enhancing the platform's capabilities.