--- title: PhoneBurner Reviews meta_title: 'PhoneBurner Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 293 reviews by the users' company size, role or industry to find out how PhoneBurner works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 293 scale: '5' date_modified: '2026-10-14' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

PhoneBurner Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

PhoneBurner Reviews (293)

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Reviews

PhoneBurner Reviews (293)

View 1 Video Reviews
4.7
293 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and exceptional customer support provided by PhoneBurner, which significantly enhances their calling efficiency. The intuitive interface and seamless onboarding process allow users to quickly integrate the software into their workflows, making it a valuable tool for managing outbound calls. However, some users note that the pricing structure can be a barrier for smaller teams.

Pros & Cons

Generated from real user reviews
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Christopher Q.
CQ
Christopher Q.
Recruiter / Life Agent
Small-Business (50 or fewer emp.)
"Time savings from PhoneBurner is game changing!"
5/5
What do you like best about PhoneBurner?

Power dialing allows me to stay in contact with all of my leads and track calls, texts, emails, voicemails and conversations. Amazing! Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

I get confused sometimes with the call disposition options but I'm learning how to customize them so its more meaningful to me as I manage the sales process. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for sharing your positive experience with PhoneBurner's power dialing feature! We understand that customizing call disposition options can be a learning process, and we're here to support you every step of the way. Feel free to contact our support team if you would like additional help. It's also great to hear how PhoneBurner is helping you maximize your time and have more meaningful conversations with your clients during critical time windows.

Craig Peloquin A.
CA
Craig Peloquin A.
North American Director Of Operations
Small-Business (50 or fewer emp.)
"If you are doing outbound calls, you need PhoneBurner"
5/5
What do you like best about PhoneBurner?

Saves me hours of dialing every week. Records every call. Let's me have a team calling and make sure they are on task. Best tool ever! My secret weapon for sales calls. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Nothing i dislike about Phoneburner. Best sales tool for outbound calls. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for your feedback! We're happy to hear that PhoneBurner has been your secret weapon for sales calls and has made your outbound calling more efficient.

Jonathan P. C.
JC
Jonathan P. C.
Sales Agent
Small-Business (50 or fewer emp.)
"Great Dialer!!!"
5/5
What do you like best about PhoneBurner?

I love the crm and how easy it is to use. Also, the dialer features when you are done with a call really helps me organize things. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

I don't have any issues w/ PhoneBurner at all. It does exactly what I need it to do. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for the positive feedback! We're glad to hear that you don't have any issues with PhoneBurner and that it's meeting your needs. Making calling leads easy is one of our main goals, so we're happy to hear it's benefiting you.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great Dialer when avoiding parallel dialers"
4/5
What do you like best about PhoneBurner?

PhoneBurner is a great power dialer for companies that don't see a need to dial multiple lines at a time, potentially increasing spam risk. Their Customer Service team is among the best that I have ever dealt with, they pick up the phone promptly, almost always solve my problem on that call and do so with a great attitude. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

I wish the UI felt a bit more "up to date". Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for your kind words about our Customer Service team! We understand the importance of efficient and helpful support. We appreciate your feedback about the UI and are continuously working to update and improve it for a better user experience.

LF
Leif F.
CEO
Small-Business (50 or fewer emp.)
"Excellent Service on an intuitive platform"
5/5
What do you like best about PhoneBurner?

I like the simplicity and the speed in which I can dial and achieve results Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

I like just about everything. I think if you could toggle between emails on one login that would make it great for some power users. Otherwise pretty good Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

We're happy to hear that you're enjoying the simplicity and speed of PhoneBurner! Your suggestion about the email feature is noted, and we'll explore ways to enhance the platform for power users like yourself.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Phoneburner review"
5/5
What do you like best about PhoneBurner?

Saves a lot of time, easy to use and the reporting is very good Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Doesn't pull in names on Do Not Call lists Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for sharing your feedback! We're thrilled to hear that you find PhoneBurner to be a time-saving and user-friendly solution with great reporting capabilities. We understand your concern about not pulling in names on Do Not Call lists and while we do have an integration with dnc.com, will take this into consideration for future improvements. We're glad to hear that PhoneBurner is making outbound calling easier for you. If you have any further suggestions or questions, please feel free to reach out to us. We appreciate your support and look forward to serving you better in the future.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Better for consumer marketing"
4/5
What do you like best about PhoneBurner?

The customer support is wonderful and will answer a phone call immediately with your answer, and follow it up with the written instructions. Top notch support. Also, saves a lot of time in dialing! Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

It does not integrate with my CRM, thereby creating some duplicative work. I do not want to send an email through their system because it brands the email with PhoneBurner's logo. It would be nicer if the contact page would hyperlink the email address for easy email follow up, rather than having to copy and paste. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for your positive feedback on our customer support and time-saving features. We understand the importance of CRM integration and we are continuously working on enhancing our platform to better meet the needs of our users. We do have available to add your own custom email sending server so emails sent via PhoneBurner come from you directly. Please feel free to reach out to support who would be happy to assist to determine if that feature would work for your needs. Your input is valuable to us, and we appreciate you taking the time to share your thoughts!

Jacob B.
JB
Jacob B.
Sales Development Representative
Small-Business (50 or fewer emp.)
"I wish I could recommend this platform..."
0/5
What do you like best about PhoneBurner?

When I first demo'ed PhoneBurner, I was very pleased and had a good experience with their sales rep. The platform was easy to implement and worked okay as a temporary CRM. Initially their support was very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Post implementation, after using the platform for over a year, I have constant call quality issues (and do not have issues with any other calling platforms or video conferencing softwares.). I use the platform daily and find it rather unreliable, mainly due to poor call quality. The integrations Phoneburner offers are very basic and definitely leave lots to be desired. Initially, I was blown away by the platform and its ease of use; however, I cannot confidently recommend PhoneBurner. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for sharing your experience with us. We're truly sorry to hear about the call quality issues you've encountered. We genuinely appreciate your initial positive feedback and are eager to restore your confidence in our platform. Our team has reached out to you personally to help troubleshoot and resolve these issues. We hope we have the opportunity to connect and look forward to helping you get back to productive and high-quality conversations.

MB
mark b.
CEO
Small-Business (50 or fewer emp.)
"Great Support!"
5/5
What do you like best about PhoneBurner?

I can make alot more calls in a short period of time. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Nothing yet...just alot of option for me to learn Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for your positive feedback! We're thrilled to hear that PhoneBurner is helping you make more calls in less time and increasing your efficiency. We understand that the platform offers many options, and we're here to support you every step of the way as you explore them. If you have any questions or need assistance with any features, please don't hesitate to reach out to our customer support team. We're here to help and ensure you have a seamless experience with PhoneBurner. Thank you for choosing us to help you save time and be more productive!

Rick O.
RO
Rick O.
Candidate for MN State Senate
Small-Business (50 or fewer emp.)
"Easy way to avoid call reluctance"
4.5/5
What do you like best about PhoneBurner?

Great onboarding assistance. Able to use either cell phone or browser, either with headphones. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

The initial intro webinar was way too fast other than to show something could be done, rather than how to do it. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

We're happy to hear that you had a positive onboarding experience and find our platform flexible for your needs. We apologize for the fast-paced initial intro webinar and appreciate your feedback. It's great to hear that PhoneBurner is helping you make quick calls and leave voicemail messages easily. Thank you for sharing your experience with us.

Questions about PhoneBurner? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
•
Last activity about 5 years ago

How does PhoneBurner differ from other dialers?

2 Upvotes
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GU
Guest User

What is PhoneBurner used for?

0 Upvotes
0
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Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

4 months

Average Discount

9%

PhoneBurner Comparisons
PhoneBurner Features
Record Calls
Call Types
Personalization
Information Locater
Record Prospect Data
Notes
Daily Summary
Automated Voicemails
Preview Dialing
Progressive Dialing