--- title: PhoneBurner Reviews meta_title: 'PhoneBurner Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 289 reviews by the users' company size, role or industry to find out how PhoneBurner works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 289 scale: '5' date_modified: '2026-08-07' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # PhoneBurner Reviews **Vendor:** PhoneBurner, Inc. **Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) **Average Rating:** 4.7/5.0 **Total Reviews:** 289 ## About PhoneBurner PhoneBurner is a power dialer that powers millions of conversations for 3000+ clients, and averages \> 10% answer rates. Unlike traditional dialers that prioritize speed, PhoneBurner balances speed and quality - so teams connect more and close more deals. No awkward lag. No dropped calls. Award-winning spam protection. Premium Tier 1 call network. Unmatched workflow automation. Built-in pickup probability. Designed for Total Call Deliverability, clients make more calls, achieve higher answer rates, and drive more positive call outcomes - while protecting the reputation of their numbers. Why PhoneBurner? - Unlimited power dialing - Up to 4x more calls and conversations - Instant, no-delay connections - Award-winning ARMOR® spam protection - Connect Scores pickup probability - Blended voice, email and SMS - 1-click voicemails - Post-call workflow automation - Real-time coaching - AI call transcription - Smart lead distribution - Cutting-edge analytics - The leader in 1-to-1 Responsible Communications™ Use our included CRM or integrate with 100+ apps like Salesforce, Zoho, Hubspot, Clay, SugarCRM, monday.com, Zapier, and more, or create custom integrations through our API. Ready to join thousands of clients hitting double-digit answer rates? Start your free trial today. ## PhoneBurner Pros & Cons **What users like:** - Users love how PhoneBurner’s **time-saving features** streamline workflows, enhancing efficiency and eliminating manual tasks. (33 reviews) - Users commend the **ease of use** of PhoneBurner, appreciating its seamless integration and time-saving features. (30 reviews) - Users commend PhoneBurner's **exceptional customer support** , highlighting their responsiveness and helpfulness during onboarding and issue resolution. (18 reviews) - Users celebrate the **efficiency** of PhoneBurner, finding it easy to use and ideal for enhancing productivity and sales. (18 reviews) - Users praise PhoneBurner's **exceptional customer service** , highlighting quick responses and effective problem-solving during calls. (18 reviews) - Effective (15 reviews) - Features (15 reviews) - Lead Generation (14 reviews) - Easy Setup (13 reviews) - CRM Integration (12 reviews) **What users dislike:** - Users are frustrated by the **dialer limitations** of PhoneBurner, particularly the lack of customizable call list increments. (8 reviews) - Users note the **high cost** of PhoneBurner, especially for agencies needing affordable client accounts. (8 reviews) - Users find the **missing features** of PhoneBurner limit its efficiency, especially regarding CRM integration and dialing options. (7 reviews) - Users find the **call functionality limitations** frustrating, as it complicates contacting individual leads efficiently. (6 reviews) - Users face **integration issues** with PhoneBurner, requiring extra workarounds for CRM and calendar compatibility. (5 reviews) - Users find the **learning curve steep** , citing complexity in setup and a need for a simplified interface. (4 reviews) - Recording Issues (4 reviews) - Sequence Issues (4 reviews) - Limitations (3 reviews) - Limited Access (3 reviews) ## PhoneBurner Reviews ### 1. BEST PHONE BURNER IN THE INDUSTRY - RITA ROCKS WITH HER ONBOARDING SESSION **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2021 **What do you like best about PhoneBurner?** RITA ROCK S WITH HER ONBOARDING SESSION. **What do you dislike about PhoneBurner?** NO COMPLAINTS; EVERYTHING WAS SMOOTH AND EASY. **What problems is PhoneBurner solving and how is that benefiting you?** REACHING A LOT MORE PROSPECTS, THE ALL-IN-ONE CRM/ DIALER KICKS ASS! ### 2. Simply Refreshing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2021 **What do you like best about PhoneBurner?** The power call function combined with one-click VM, EM, and text drop is fantastic. **What do you dislike about PhoneBurner?** I wish you could call more than one contact at a time; however, the drawback is the delay in response time from agent to client. So this is the absolute best system for now if every client/contact is essential to you. **Recommendations to others considering PhoneBurner:** I highly recommend phoner burner will save your agents a ton of time **What problems is PhoneBurner solving and how is that benefiting you?** Outreach has never been this thorough. Today it's all about how much attention you can get and hold to present your product/service. PhoneBurner has done wonders for us. ### 3. Good if calls don’t break up **Rating:** 2.5/5.0 stars **Reviewed by:** Dan B. | Inside Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2021 **What do you like best about PhoneBurner?** Fast way to reach prospects. Goes thru #'s quick. **What do you dislike about PhoneBurner?** Every time someone is talking the call is breaking up. **Recommendations to others considering PhoneBurner:** test out if your calls are breaking up because if they do support will stop helping you **What problems is PhoneBurner solving and how is that benefiting you?** Reaching more people. ### 4. PhoneBurner is a top tier sales and prospecting tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Phil M. | Chief Investment Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2021 **What do you like best about PhoneBurner?** The amount of support the organization gives you, as well as the versatility of the platform. Customization! **What do you dislike about PhoneBurner?** Some parts aren't intuitive. Maybe there should be video tutorials? Are there video tutorials I'm unaware of? I ended up with a DNC number in my prospects, I wasn't sure if PhoneBurner auto-scrubbed phone numbers against DNC? **Recommendations to others considering PhoneBurner:** Just jump into it. **What problems is PhoneBurner solving and how is that benefiting you?** Prospecting-per-hour problems. The benefits are just great time and effort multipliers. ### 5. PhoneBurner got it done!! **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie R. | VP of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about PhoneBurner?** I need a solution quickly, and PhoneBurner made it happen! **What do you dislike about PhoneBurner?** Nothing so far. The system has been up for a few days and the results are showing. **What problems is PhoneBurner solving and how is that benefiting you?** Our speed-to-lead was horrible, and now we are on the phone with our leads in under a minute. ### 6. Great for Cold Calling, but lacks B2B support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about PhoneBurner?** It lets you plow quickly through long phone lists, leave recorded voicemails , is pretty flexible with its workflow scripting. Sound quality is fine. **What do you dislike about PhoneBurner?** No B2B support. In order to call businesses, you have to make some custom changes and work around their system. Not fatal, but it's pretty annoying. Also the UI is not modern at all. **What problems is PhoneBurner solving and how is that benefiting you?** Calling massive lists of people with minimal effort. ### 7. fast, easy and intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Steve T. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2021 **What do you like best about PhoneBurner?** Very intuitive software - no hidden "gotcha" moments **What do you dislike about PhoneBurner?** I don't like training agents - I am a small business owner and have two agents. I felt I was promised one thing (complete training of my agents) during the sales process, and the reality was different. **What problems is PhoneBurner solving and how is that benefiting you?** I anticipate a massive increase in caller efficiency. **Official Response from Henry Evans:** > Glad you're finding the software fast and easy to use Steve! I see our onboarding team connected with you and your agents a few times for training. Please reach out if there is anything else we can assist with. We're always here to help! ### 8. It is definitely worth the price, their after sales service is impeccable! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2021 **What do you like best about PhoneBurner?** It is a fast and powerful auto dialer that is WOW! **What do you dislike about PhoneBurner?** Only the fact that I don't know everything to the point where I'm comfortable, but it is easy to use to the learning curve is very small. **Recommendations to others considering PhoneBurner:** Definitely do the onboarding call, it helps a lot. **What problems is PhoneBurner solving and how is that benefiting you?** Helps me reach a larger scale of leads in much shorter time. ### 9. Highly Recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Avin P. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2020 **What do you like best about PhoneBurner?** I love how user friendly and seemless the system is. One of the hardest things is trying to train your employees on a new system. Found it only took 15-20 mins for my users to be ready to dial! One other thing i love is with one click you have two points of contact!! saves us so much time and makes our process way more efficient. **What do you dislike about PhoneBurner?** There's not much i dont like. But, if i had to name something, it would probably be we cant make calls one by one directly from the lead or disposition directly from the lead. but, that is not how the system is created. In addition as a business owner, i do NOT need that feature because it causes complacency with the users. whereas, in the dialer mode they have to be ready for a pick up! **Recommendations to others considering PhoneBurner:** I highly recommend you take a leap of faith as there are so many options to choose from. You will see immediate results and will NOT be disappointed! **What problems is PhoneBurner solving and how is that benefiting you?** more calls are being made in less time and as a result we are getting more deals. after-all it's a numbers game! ### 10. It has allowed us to considerably improve performance **Rating:** 4.0/5.0 stars **Reviewed by:** Hindreck M. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2020 **What do you like best about PhoneBurner?** It allows me to keep a digital record of the calls I have made to my clients, allowing me to have greater control of the calls made to my clients, in addition, it allows me to record the call from the same interface, which It is very useful if I want to consult the topics that were addressed again later or if my boss simply asks me to transcribe the audio of the call and then carry out reports or studies according to the responses of the clients, or simply to make a sales script to help train new staff. If we talk about its interface, it has a design that is quite easy to understand, which at least for me, as it is always difficult for me to adapt to new tools, I only take a couple of minutes to know how to defend myself with the application alone, and today I can create tickets , monitor calls, check status and everything practically with your eyes closed. **What do you dislike about PhoneBurner?** I have not found any good reason not to recommend this application to the general community, everything about it seems quite useful **What problems is PhoneBurner solving and how is that benefiting you?** It has allowed us to considerably improve the performance of both me and my co-workers, since we are part of a telephone sales team, where we offer our services via telephone to a wide variety of clients, and where we previously had to take all the control (from control of called clients, to topics addressed and the answers that clients gave us) manually, which made us lower our productivity by having to write down everything by means of pencil and paper, now thanks to this system We can be simultaneously in a phone call and at the same time include the data through its application, all in a fairly fast way, just GREAT !!! ### 11. Have not had extensive time to review, Based on first impression. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2021 **What do you like best about PhoneBurner?** Teambuilding, without additional training investment **What do you dislike about PhoneBurner?** N/A - Have not used the product long enough to comment. **Recommendations to others considering PhoneBurner:** N/A **What problems is PhoneBurner solving and how is that benefiting you?** Increase volume Outbound ### 12. how PhoneBurner has helped me **Rating:** 5.0/5.0 stars **Reviewed by:** Angela S. | Connector, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2021 **What do you like best about PhoneBurner?** That I can calls 100s of leads a day The Support and the Seminars **What do you dislike about PhoneBurner?** Not them - but me - I forget how to do things and need to contact their support **What problems is PhoneBurner solving and how is that benefiting you?** Benefits - More Consults set ### 13. This is a LIFESAVER!! **Rating:** 5.0/5.0 stars **Reviewed by:** Dana R. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about PhoneBurner?** I like the features of Phone Burner which enable me to categorize the folders for the different calling campaigns. I use this daily to go through 100's of calls. I can keep track of which campaign I am on and they never get mixed. The customer service support rep Ashley went over and above all my expectations to help me to get set up and running smoothly. I also like the quick response from support and the thorough follow-up. There are very few glitches when I am calling. I could not do my work as efficiently as I do without PhoneBurner! Ten out of ten stars for me!! I recommend this for all sales campaigns and companies seeking more value for their time spent on the phone. **What do you dislike about PhoneBurner?** Sometimes I am confused when trying to do something and the video may not address what I am doing. But on the flip side support is on point and answers all my issues and questions. I would like to have some more videos on integrations with other CRMS. **Recommendations to others considering PhoneBurner:** Get it and see how well it works!! It is amazing and simple to use!! **What problems is PhoneBurner solving and how is that benefiting you?** Our company has increased effectiveness in reaching our prospects and removing those who do not wish to be contacted. Our company has closed more deals since using phone burner and our customer response to our calls has been higher by 20% ### 14. PhoneBurner is incredibly efficient! **Rating:** 5.0/5.0 stars **Reviewed by:** Alicia C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2020 **What do you like best about PhoneBurner?** The ability to leave a pre-recorded voicemail and send an email with the touch of a button. Also, the support staff are amazing! I also like that we can text message our candidates which gets our message out much quicker. **What do you dislike about PhoneBurner?** There's not really anything that I don't like about PhoneBurner. We would love to have a feature where we can track engagement when we send a text message, the same way you can track engagement when someone clicks a link in an email. **Recommendations to others considering PhoneBurner:** If you need an efficient way to contact multiple people with ease, PhoneBurner is awesome! **What problems is PhoneBurner solving and how is that benefiting you?** We are able to contact candidates that have applied to our available positions. We can call and send out more information about the positions with a touch of a button. We are also able to send out text messages, which get our information out much more quickly. ### 15. TAKES THE GUESSWORK OUT OF CALLING **Rating:** 5.0/5.0 stars **Reviewed by:** Paul R. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2020 **What do you like best about PhoneBurner?** fast and simple to use once set up. Very efficient! **What do you dislike about PhoneBurner?** It ais only as good as your internet connection, not very apple mobile friendly **Recommendations to others considering PhoneBurner:** make sure your broadband is reliable and use a PC **What problems is PhoneBurner solving and how is that benefiting you?** gets me to speak with so many more people with less effort. ### 16. Outstanding Support! **Rating:** 5.0/5.0 stars **Reviewed by:** David R. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2020 **What do you like best about PhoneBurner?** Rachel was amazing. She was very good at explaining the basics of PhoneBurner. We are really happy with PhoneBurner's app and support, David Romero **What do you dislike about PhoneBurner?** I haven't found anything bad with PhoneBurner **What problems is PhoneBurner solving and how is that benefiting you?** Automation ### 17. My experience with phonebuner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2020 **What do you like best about PhoneBurner?** My experience with phonebuner has been great. It cuts done on my dialing time and I can make 100+ calls in an hour. **What do you dislike about PhoneBurner?** I haven’t found any dislikes about using phone burner. **What problems is PhoneBurner solving and how is that benefiting you?** The problems that phonebuner has solved for me is letting me be able to make more calls vs just dialing yourself. ### 18. Great prospecting tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2020 **What do you like best about PhoneBurner?** Easy to use interface, easy integration Voip systems **What do you dislike about PhoneBurner?** there is nothing I don't like . It's all Good. **Recommendations to others considering PhoneBurner:** Try it - It's a GREAT tool for prospecting and saving time hitting large quanity of phone calls to get to more contacts and more conversations per day. **What problems is PhoneBurner solving and how is that benefiting you?** Time efficient tool to hit call volume and get at the right prospect and discover new opportunities. ### 19. Game changer for my business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2020 **What do you like best about PhoneBurner?** It dials more numbers than I could by hand effortlessly. I am more effective and accomplish more for my business. **What do you dislike about PhoneBurner?** It’s great keep up the good work. I look forward to using it more. **Recommendations to others considering PhoneBurner:** None **What problems is PhoneBurner solving and how is that benefiting you?** More contacts in less time so I can prospect anytime anywhere. Even short phone calling session yield better results cause I hit more people. ### 20. If you're not using Phoneburner, you're burning money. **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsey L. | Client Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about PhoneBurner?** The time it saves me. I am amazed every time at the dials I am able to get through with this software. The prerecorded voicemail is an awesome feature as well. **What do you dislike about PhoneBurner?** I wish it integrated better with my CRM. **Recommendations to others considering PhoneBurner:** If you're making a lot of phone calls you need this product. It will save you time, money, and stress. It's one of the best finds we've ever made. **What problems is PhoneBurner solving and how is that benefiting you?** Better time management, more calling ability, money saved. As my database gets larger and larger I was finding it increasingly difficult to keep up with my regular check in calls while maintain the level of service my clients depend on. Phoneburner has allowed me to do it all and better manage my day. ### 21. Great CRM, makes calls and follow ups efficient, time saver. **Rating:** 5.0/5.0 stars **Reviewed by:** Lee Anne P. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2020 **What do you like best about PhoneBurner?** Love the prewritten emails, the ability to see who opens emails, visually easy too look at all day. You can make things as simple or intricate as you want. **What do you dislike about PhoneBurner?** The ability to search for contacts can be tricky. **What problems is PhoneBurner solving and how is that benefiting you?** Solving time in dialing, writing multiple emails and deciding who to call. Very easy system. ### 22. Nothing short of Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan T. | Director of Business Development, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2019 **What do you like best about PhoneBurner?** Phone Burner has been a game changer for my organization. The ability to have a functioning dialer that instatnly can send emails and voicemails has allowed me to minimize my staffing overhead and empower my current team to do so much more than what we did before phone burner. **What do you dislike about PhoneBurner?** Nothing. It's simple and easy to use and the features are robust. An all around fantastic platform. **Recommendations to others considering PhoneBurner:** Give them your money! You will not regret utilizing this amazing software. The best in the business! **What problems is PhoneBurner solving and how is that benefiting you?** I've ran into a few minor problems that were handled swiftly and expertly by their staff. The only snags I've had have been due to lack of my own understanding of the software. Rachel Chavez specifically has been top notch in helping us. ### 23. Phenomenal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2020 **What do you like best about PhoneBurner?** The staff and on-boarding training was outstanding, and the automatons that are capable help so much! **What do you dislike about PhoneBurner?** The ability to not specify in the lead stream right off the bat per person which dialing sets to use. **Recommendations to others considering PhoneBurner:** This makes lead distribution a snap! **What problems is PhoneBurner solving and how is that benefiting you?** We need to be able to not have to upload different lists for every sales rep, it is too time consuming so the lead stream is extremely beneficial. ### 24. Great tool, Outstanding support! **Rating:** 5.0/5.0 stars **Reviewed by:** Sheri W. | Marketing Associate Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2019 **What do you like best about PhoneBurner?** PhoneBurner allows me to increase my calls exponentially, and it's easy to use! Having it integrated with our CRM so that it logs my calls for the management team and keeps reports up to date makes everyone happy! We can easily call up the records we need to call. **What do you dislike about PhoneBurner?** nothing... there isn't anything I don't like! **Recommendations to others considering PhoneBurner:** PhoneBurner is a great tool that allows you to make exponentially more calls than the traditional method. Set up is easy, and admin support is on top of it! **What problems is PhoneBurner solving and how is that benefiting you?** increased team calls, call tracking, and lead gen. Integreation with CRM. Dialers are using the tool to increase their daily calls, and we are improving every day with the use of PhoneBurner. ### 25. Excellent Data Management **Rating:** 5.0/5.0 stars **Reviewed by:** Erin M. | Lead Generator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2019 **What do you like best about PhoneBurner?** I like the fact that the system tracks the dates and times of each call as well as all the notes. **What do you dislike about PhoneBurner?** I don't like that I can't select the order in which the calls are made to align with my appointment schedule for the day. **Recommendations to others considering PhoneBurner:** I highly recommend Phone Burner to any company with an inside sales team. **What problems is PhoneBurner solving and how is that benefiting you?** The Do Not call list is amazingly helpful. ### 26. Too expensive, but good. **Rating:** 3.0/5.0 stars **Reviewed by:** Ed K. | Sales Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2019 **What do you like best about PhoneBurner?** I tested out PhoneBurner and it allowed me to 2x the amount of numbers I could call in one hour. I love how you can send a voicemail by clicking a button and how I can use it on the web! **What do you dislike about PhoneBurner?** It is sadly overpriced. This is a great tool and i'll still try to put in a good word for it with the "guys upstairs", but I doubt they will want to pay as much as it costs per sales rep - as our guys don't work full time, we're contractors working with multiple companies. **What problems is PhoneBurner solving and how is that benefiting you?** Being able to dial numbers faster and get through more leads every day. ### 27. Add hours to your day **Rating:** 5.0/5.0 stars **Reviewed by:** Meghan M. | Loan Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2019 **What do you like best about PhoneBurner?** I love how easy it is to upload a list and go. You can also change the phone number so if you are calling from you cell and want people to call back your office line the called ID will change to the number you want them to dial. It saves so much time not having to dial each number, we make a ton of calls in this business and I don't know what we did prior to this. **What do you dislike about PhoneBurner?** No much, its user friendly and we can use it with Sales Force which we use for our CRM. **Recommendations to others considering PhoneBurner:** If you are in a sales role and are expected to make a lot of calls, this will change your life. No more dialing and leaving the same voicemail on repeat. Prerecord what you want to say and upload your list of calls and go. You can also make notes of the people you talk to or anyone who does not want to be contacted anymore. Everything is in one place giving you more time to make money. **What problems is PhoneBurner solving and how is that benefiting you?** We have gained so much time not manually dialing the phone. We call hundreds of people a week and this is a lifesaver. ### 28. PhoneBurner - Jet Fuel for your phone team! **Rating:** 5.0/5.0 stars **Reviewed by:** Lou M. | Phone Guy, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2019 **What do you like best about PhoneBurner?** I have been working phones in various capacities over the last 20+ years. Never in all those years could I have imagined a product like PhoneBurner. Robust, customizable and very important, easy to use. PhoneBurner allows me to be less concerned with the little details and more concerned with the conversation with my sales prospect. THANK YOU. ps. I didn't know where else to put this. Alissa Clark trained me with some follow up advanced onboarding today. Just wow. Thanks ma'am! She was absolutely great! Upbeat, knowledgeable and on point. Alissa is an outstanding asset to your company. All the tech in the world doesn't replace someone who represents you like Alissa does. BRAVO! **What do you dislike about PhoneBurner?** I'm sure there are little things here and there that could be done better but PhoneBurner is dialed in so it's more a matter of me utilizing all of what you have to offer. Not much to dislike here. **Recommendations to others considering PhoneBurner:** I recommed PhoneBurner to any orgaization that needs to make the most of it's outbound calling staff! It takes calling to the next level. **What problems is PhoneBurner solving and how is that benefiting you?** First and foremost I'm able to reach out to 20% to 25% more prospects per day. This helps work the sales pipeline immensely. **Official Response from Henry Evans:** > Thanks so much for your wonderful review Lou, we all really appreciate it - and we agree that Alissa is fantastic! ### 29. BEST POWER DAILER IN MY OPION! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholson P. | MGMR, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2019 **What do you like best about PhoneBurner?** My company has gone through a lot of different dialer and by far Phoneburner tops the list. What I love is that Phonebuner allows me to call every number in my lead before I move on to a new lead, which believe it or not a lot of other dialers don't do. I also love the fact the CRM workflow is easy to setup and start working. The fact the it's also automatically tells me which numbers on are on the DNC list or if it's too early to call a particular number in a time zone. **What do you dislike about PhoneBurner?** Phoneburner is price a little bit higher than other dialers, but you get what you pay for. **Recommendations to others considering PhoneBurner:** Do your research and compare Phoneburner to other dialers. The results will show for itself. **What problems is PhoneBurner solving and how is that benefiting you?** We're able to systematically call all of our leads at a fast and efficient pace knowing that not one lead has falling through the cracks ### 30. Excellent software a great tool for this business. **Rating:** 4.5/5.0 stars **Reviewed by:** Fred T. G. | Business Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2019 **What do you like best about PhoneBurner?** It's amazing how Phone Burner gives me everything I need in my business. It adapts easily with anyone, regardless of their level of experience and technical aptitude, in fact, this has facilitated that my staff enjoys being able to use Phone Burner, helping with it to increase production levels in the call center area. All this system is designed in a friendly and intelligent way, allowing this application to make optimal people of any arrangement that you need in a simple way. It has a very friendly and efficient technical support service, which solve any problem you may have with the software. Something extremely useful and that I have not been able to see in other technical support team of other systems. It is wonderful how the call recorder system allowed us to have a CSV file with all the detailed information about the conversation between the operator and the client in order to evaluate the performance of each of the call center staff. I also liked its price, which is one of the cheapest I have seen compared to its competitors, that of competitors. Something extremely useful and that I have not been able to see in other technical support team of other systems. It is wonderful how the call recorder system allowed us to have a CSV file with all the detailed information about the conversation between the operator and the client in order to evaluate the performance of each of the call center staff. I also liked its price, which is one of the cheapest I have seen compared to its competitors, that of competitors. **What do you dislike about PhoneBurner?** I can honestly say that I do not have any major complaints about this software. Only certain things like for example that I would like the function to make a call in the dialing session without having the need to do it manually by creating a file in order to be able to dial a number. This is not very noticeable, but if in some way you are talking to the client and the call is cut x accident, to be able to call back the client would practically lose more than 4 valuable minutes to resume the conversation. **Recommendations to others considering PhoneBurner:** If you read these lines, I can tell you that buying Phoneburner will be the best investment you have made since this tool will be vital for your sales team by phone. **What problems is PhoneBurner solving and how is that benefiting you?** Being able to use Phoneburner in my company has been a real blessing, since I have tried many other software, but none could fulfill my expectations as this application has done. Among the benefits it has given me, I can highlight the increase in productivity of my work team. To be able to make programmed calls and focus on knowing who to call and how to focus the offer to that client. It has given me the ability to provide my new employees with a very valuable test field, since with it, I can prepare them to be true aces and thus promote those that have been able to perform efficiently, thanks With the help of exhaustive and detailed reports that reveal the operator's performance down to the smallest detail. ### 31. Such a game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2019 **What do you like best about PhoneBurner?** I've used dialers, crms and tons of other systems in my time and this by far is the best of it's kind! Not only was I able to make over 100 prospecting calls a day I was able to track content I sent them and set up a follow up system that made life easier and made selling fun again! **What do you dislike about PhoneBurner?** There were some bugs along the way but even with these little issues their team was all over it and receptive to suggestions/bugs noticed from their user base. **Recommendations to others considering PhoneBurner:** Give it a try and think through the type of journey you'd like your customers to go on as well as your sales people. Dig into the features and ask questions, they're always willing to help. **What problems is PhoneBurner solving and how is that benefiting you?** It's like a swiss army knife for a sales pro! I made 100's of calls to the right contacts and it's helped me increase my sales immensely! ### 32. Phone Burner - Best Dialer Around! **Rating:** 2.0/5.0 stars **Reviewed by:** Donna P. | President Of The Board Of Directors, Religious Institutions, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2019 **What do you like best about PhoneBurner?** What I like best is the simple user interface, it makes navigation a breeze. Also, the amount of calls you can make per hour, obviously. **What do you dislike about PhoneBurner?** I dislike the reporting feature with it's lack of customization capabilities. This can present challenges when working with various customers or clients. **Recommendations to others considering PhoneBurner:** Definitely give PhoneBurner a try, you will not be disappointed. They have a free trial, I promise you will want to continue the service once you see how awesome the solution is. **What problems is PhoneBurner solving and how is that benefiting you?** Making more calls in less time, reaching more potential customers. ### 33. Knowledge support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2020 **What do you like best about PhoneBurner?** I can talk with a human and work every scenario **What do you dislike about PhoneBurner?** look of customization for the reports... **Recommendations to others considering PhoneBurner:** easy to create custom reports on the fly **What problems is PhoneBurner solving and how is that benefiting you?** lead were missing. Set up a new layout that will tell where each lead goes to. ### 34. Increased Our Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2019 **What do you like best about PhoneBurner?** Phone Burner's interface is intuitive and easy to use. Also, their customer service is great! **What do you dislike about PhoneBurner?** Nothing. Definitely a better option to PowerDialer. We had too much down time with PowerDialer and I didn't like their interface. **What problems is PhoneBurner solving and how is that benefiting you?** Our Sales Team now has (1) local numbers and (2) the speed of dialing. They make 50% more calls because PhoneBurner handles the voicemail so our advisors can move on to the next call. ### 35. Awful sales experience, misleading information, terrible customer support **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2019 **What do you like best about PhoneBurner?** Nothing. At first, I was excited to have a dialer for inbound lead calling, fully permission-based outreach. As soon as I signed up and started a campaign I learned what the tool was really like. **What do you dislike about PhoneBurner?** They have a global DNC list that takes permissions from OTHER companies and makes you adopt them. Their sales team refuses to answer detailed questions about the platform unless you buy it. Their HubSpot "integration" only works for contacts under 10K, after that mark it won't sync. You also cannot sync drop-down fields, only text fields from HubSpot which is the worst idea I have ever heard of, because how can you segment data consistently if all the entries are different. I called support to seek help, they quickly told me the DNC issue was something they have no control over, I asked to cancel. This was one day, one dialing session into a new partnership, much like other SaaS companies they don't care about value only about the dollar and once that happens you are on your own. **Recommendations to others considering PhoneBurner:** Don't. It's a complete waste of time, you'll get no support and no customer service. **What problems is PhoneBurner solving and how is that benefiting you?** calling faster, voicemail drops **Official Response from Alan Saltz:** > We're very sorry about your experience. Let me first say that we value customer service above all, and very much want to address your concerns. We left messages for you in hopes of explaining the DNC policy and helping with our HubSpot integration. Our team strives to do right by every client. If there's anything we can do to help in this situation, we hope you'll give us that opportunity! ### 36. Great value for a great price!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan C. | President and CEO, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2019 **What do you like best about PhoneBurner?** All in one CRM and phone piece along with easy usability! **What do you dislike about PhoneBurner?** When you disposition the phone numbers and say one is a "bad number" it will not automatically remove it from the call list and relocate it to another section of the CRM to keep track of it but more importantly remove it from the dial list so that it isn't called again and have it automated so it isn't a tedious manual process. I would also like to be able to que data by a series of rules as to what data should be called for well beyond what the advanced search does, I would be happy to speak to IT about this if they would be serious interested in implementing it. **Recommendations to others considering PhoneBurner:** If you are considering ease of use and cost this is the best on the market. **What problems is PhoneBurner solving and how is that benefiting you?** Having to manually dial clients and manually keep track of them. Probably one of the easiest to use and set up CRM's I have ever dealt with and being very IT proficient I have dealt with a lot that are less powerful and then others which are total and complete overkill like salesforce. ### 37. Fantastic Dialer **Rating:** 5.0/5.0 stars **Reviewed by:** Nikolay A. | Licensed Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2019 **What do you like best about PhoneBurner?** Oddly enough in a technology-driven world, there are not as many tools in the calling industry that operate as well as this one does. A lot of the things make logical sense, which as a result simplifies and speeds up our lead generation efforts in an incredible way. **What do you dislike about PhoneBurner?** I don't have anything that I can add here just yet. The only thing I would improve is to have a sub-sub-folder to help further organize items. **Recommendations to others considering PhoneBurner:** Definitely give it a shot, at least through a trial - it is free and you have nothing to lose. **What problems is PhoneBurner solving and how is that benefiting you?** Time efficiency - saves me a lot of time. Organization - I am able to organize the data very well. Growth - I can grow the team and add new callers. ### 38. PhoneBurner is a "must have" for any business that is pro-actively telemarketing for new clients! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2019 **What do you like best about PhoneBurner?** 1. Absolutely easy to use 2. Customer service is the best...I get any questions answered right away (I don't have many though!) 3. Adding data via excel spreadsheet in comma delimited format is simple and quick **What do you dislike about PhoneBurner?** In my humble opinion, and as a business person that does a fair amount of telemarketing, there is really nothing to dislike. **Recommendations to others considering PhoneBurner:** Absolutely recommend to individuals or organizations that use telemarketing. **What problems is PhoneBurner solving and how is that benefiting you?** It helps me overcome some "call reluctance" if I haven't been on the phone for awhile. I can make 4-5 x the calls per hour vs. manually dialing PhoneBurner helps me clean up my database of wrong or no longer in service phone numbers I can leave a brief message while starting a new call ### 39. PhoneBurner Has Tripled My Sales.. I Can't Say Enough About This Incredible Company **Rating:** 5.0/5.0 stars **Reviewed by:** Alec D. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2019 **What do you like best about PhoneBurner?** PhoneBurner has 5X my team's productivity. Not only are they making more calls and getting 3X the live answers, but their confidence has also skyrocketed. I will be a PhoneBurner customer FOR LIFE. In the first month, I had three calls asking me if I needed support help. When does that happen ever? Jeff, PhoneBurner's senior support member, helped me set up a Leadstream that allows me to segment my list based on their timezone and by how many times each lead has been called. This software is easy to set-up and I was up and running within AN HOUR. There is NOTHING BETTER than PhoneBurner for outbound dialing. And there's no contract! You are making a mistake if you don't work with these guys because this is the most effective outbound sales tool I have ever seen. **What do you dislike about PhoneBurner?** Nothing. Their support is world class. The system is easy to set up and I was up and running in AN HOUR. **Recommendations to others considering PhoneBurner:** Don't wait. Start your PhoneBurner free trial today and prepare to 5X your production. I am not an affiliate nor do I get any special treatment from PhoneBurner. I own a digital agency and before PhoneBurner we were calling endlessly. Leadstream has 5X our production and allowed one of my part-time reps to make 300 calls a day. I now have less than half the business development reps to manage but our sales have increased 3X. **What problems is PhoneBurner solving and how is that benefiting you?** PhoneBurner has 3X my sales. Enough said. ### 40. The Distruptive Tool of the Gods! **Rating:** 5.0/5.0 stars **Reviewed by:** Tevis V. | Managing Principal & CIO, Wealth Advising, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2019 **What do you like best about PhoneBurner?** I hate, hate, hate cold calling. I would prefer a root canal over chasing some cold lead to help. . . against her will. Now with phoneburner, I can touch my cold, lukewarm, warm, and hot leads consistently, and with a streamlined platform. Also the customer and technical service is a cut above. Maad props goes out to Austin for cleaning up my corrupted data feed! What's not to love? **What do you dislike about PhoneBurner?** Phoneburner is golden, and stable. I the integrations with other CRMs and mailers could use a tad work. **Recommendations to others considering PhoneBurner:** I couldn't be more pleased with the ease of use, the thoughtful interface, and the exemplary technical and customer service. **What problems is PhoneBurner solving and how is that benefiting you?** Being consistent with my clients, being consistent with my lead and prospect database. With this, PB has changed the drudgery of this pain point in my business. ### 41. Great tool to increase productivity with prospecting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2019 **What do you like best about PhoneBurner?** I like the ease of the interface and ability to work through the auto dialer to connect with people. **What do you dislike about PhoneBurner?** What I like least about the software is managing the leads. Would like to see how to label and block out sets of leads within the system. **Recommendations to others considering PhoneBurner:** Make sure to schedule time to regularly use PhoneBurner. I is only a tool that will benefit you with regular use. **What problems is PhoneBurner solving and how is that benefiting you?** Less time to connect with more people is the main problem being solved with the software. I realized getting phone dial activity needed to reach my business goals. ### 42. Essential Recruiting Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2019 **What do you like best about PhoneBurner?** With Phone Burner, not only are your calls and messages automated, but the necessary followup email is sent as well. Once the new feature of SMS is added, Phone Burner is the best AI there is, in that it works. Forget 75 calls/day metrics - You and your team can easily make 300 calls/messages/SMS messages per day. In addition, the ability to link documents and articles through "Smartpacks" and track opens is a significant sales booster. **What do you dislike about PhoneBurner?** Sometimes call qualify is an issue, but we never know who to blame since internet providers are an issue. **Recommendations to others considering PhoneBurner:** An essential sales tool and competitive edge **What problems is PhoneBurner solving and how is that benefiting you?** Dramatically-improved call metrics resulting in improved sales metrics and reduced personnel overhead. ### 43. Great customer service made it easy to start! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2019 **What do you like best about PhoneBurner?** The customer service has been top notch. John G has gone above and beyond to listen to my concerns and give suggestions based on our usage and campaign needs. This product will hopefully be a longstanding tool for our team. **What do you dislike about PhoneBurner?** Nothing yet - this product setup has been super easy to use and get feedback on while we prep for our campaign. **What problems is PhoneBurner solving and how is that benefiting you?** We are hoping to solve the issue of dialing and the human error and timing that can come with that. Hopefully, this will allow our once a year renewal campaign to be a speedier task, allowing us to reach more members faster. ### 44. PhoneBurner ROCKS! **Rating:** 5.0/5.0 stars **Reviewed by:** Pat F. | Loan Officer, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about PhoneBurner?** I am in the mortgage business, and PhoneBurner is by far the single most powerful tool I have. The folks at this company are always improving and adding additional tools for us to use. I have never been associated with a company that is so hands on and listens to us users. I continue to be impressed with PhoneBurner! Once you use it, you will never be without it. **What do you dislike about PhoneBurner?** Absolutely nothing, I cannot think of anything that I dislike. **Recommendations to others considering PhoneBurner:** Don't hesitate....sign up for PhoneBurner! You will be very glad you did. **What problems is PhoneBurner solving and how is that benefiting you?** PhoneBurner is such a time saver for me. ### 45. Powerful but lacking in functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Darral Y. | Dir IT Education, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2018 **What do you like best about PhoneBurner?** ability to leave vm or email at touch of a key **What do you dislike about PhoneBurner?** lack of sorting options is extremely frustrating **Recommendations to others considering PhoneBurner:** add =rand() as a formula for all leads, use that number to sort at random so you can call varied accounts and not bombard same company over and over with calls. **What problems is PhoneBurner solving and how is that benefiting you?** Dialing large campaigns and have made almost 1 million in revenue as a direct result/ ### 46. Sales Development Leader / Experienced Account Executive **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2018 **What do you like best about PhoneBurner?** 1. it works. Phoneburner allows you to load list and begin making calls with no problems no issues. The more in depth features that make it a best in class powerdialer are easily accessible and intuitive. Specifically, the ability to record voicemails and drop them as well ad reassign which email to send on the fly after the email drops is a great productivity feature. Phoneburners technical support is excellent. I have used Phoneburner's in it's native apps as well as integrated with SFDC. In either form the productivity is excellent and Phoneburner delivers. **What do you dislike about PhoneBurner?** Any issue I have encountered has been answered swiftly by support. No open issues/prroblems at the moment. **Recommendations to others considering PhoneBurner:** Phoneburner is very generous with their trials - start one today! **What problems is PhoneBurner solving and how is that benefiting you?** Improving sales call productivity and results. Keeping follow ups organized and effective. ### 47. Great Experience , Awesome customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Jason D. | CEO, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2018 **What do you like best about PhoneBurner?** I love the control panel and features, its simple yet very effective, the web server are stable and we have never had a problem with the functions. The customer service is outstanding , some of the best i have ever expienced. I have never had an issue getting help and when i did need help everyone went above and beyond to help me beyond any standard i have seen for a service. **What do you dislike about PhoneBurner?** The only thing i dislike is the price, there is competitors like IQDIAL coming out with similar products at a fraction of the cost although i will pay more for the great customer service. **Recommendations to others considering PhoneBurner:** I highly recommend phone burner to any business who wants to increase productions and call volume as well as lead followup or generation. They have amazing customer service. **What problems is PhoneBurner solving and how is that benefiting you?** Faster Productivity with lead generation and overall client communications. ### 48. Awesome Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron R. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2018 **What do you like best about PhoneBurner?** The system is easy to use, easy to get set up and allows you to do both CRM management and dialing all in one solution. Phoneburner allows us to dial more prospects in less time, leave messages for those that do not answer, and increase our sales by the number of poeple we are able to contact in shorter periods of time **What do you dislike about PhoneBurner?** It would be awesome to be able to mass text from the app as well. That being said, I believe the product is the best out there for ease of set up and the ability to use very quickly. The mass texting would be a nice feature to have, but does not diminish the overall quiality of this product, I highly reccomend it! **Recommendations to others considering PhoneBurner:** Highly recommend the product, it allows you to organize your contacts, call them in a more efficient manner than manually dialing and allows you to leave recorded voicemails. The product will allow you to dial more people in less time and allow you to increase your sales **What problems is PhoneBurner solving and how is that benefiting you?** We have a regiment of sales calls that we make on certain days of the week. Phone burner allows us to have the calls organized and all we do is execute. We are able to reach more contacts in a shorter amount of time that allows us to execute our daily sales plan. The tool in an invaluable part of our sales plan! ### 49. Worth its "Weight" **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole C. | Senior Logistics Manager, Transportation/Trucking/Railroad, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2018 **What do you like best about PhoneBurner?** I am pleased with the Phone Burner software because it gives me the opportunity to reach out to customers that I would not be able to if i tried to hand dial them. Sales is highly competitive, no matter the industry. It requires people like myself to be in constant contact, a factor that is critical to being successful particularly in internet phone sales. I also like the fact that it is intuitive when it comes to the area code thus preventing calls too early( most of the time). **What do you dislike about PhoneBurner?** I do not have any major complaints. i just wish the feature of a call coming up in the dial session when you have a call back scheduled existed without having to create a file just to dial the number. As an example , i have an ongoing session and i have a scheduled callback for 2 hours later, for me, it does not come back , i have to manually do it. the good thing is the calendar reminder in my email so I can make the call. **Recommendations to others considering PhoneBurner:** Do it, it is an invaluable tool in phone sales. **What problems is PhoneBurner solving and how is that benefiting you?** Contact with customers on a daily basis. I receive on average 1000 requests per month. i can never reach people i spoke with 10 days ago without the burner. ### 50. POWERHOUSE suite of phenomenal business building tools! **Rating:** 5.0/5.0 stars **Reviewed by:** Britt P. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2018 **What do you like best about PhoneBurner?** This tool is open on a monitor all day every day and for very good reason. With PhoneBurner I have control, automation, and efficiency at my fingertips! I especially appreciate the bundle of tools that reside within this must have marketing tool without having to pay separately for them! **What do you dislike about PhoneBurner?** I would like to have the ability to have a drop down menu during a dialing session to choose from multiple mp3 recordings for the system to leave on the recipients voicemail depending on the situation etc. In my business with many different products and services being sold, I often find myself having to leave a live voicemail instead of using a generic one size fits all message. I would much rather be able to have the ability to record a dozen or so mp3s and then simply choose which one to leave as a voicemail. **Recommendations to others considering PhoneBurner:** Failure is often the result of ineffective organization and follow up Phone Burner enables and empowers you to take complete control of both and do it with ease! It's a smart, intuitive tool that every smart marketer I know is using. If all you ever did is teach your team how to use PhoneBurner you will have done more for them than most people they will encounter online. PhoneBurner is a must have marketing tool that should be in every marketer's arsenal. Get PhoneBurner for a month and see if you don't agree with thousands of others who reply upon it daily to help grow their businesses the smart, effective way. **What problems is PhoneBurner solving and how is that benefiting you?** I save time with initial prospecting contact as well as follow up. I am more efficient and able to maximize my time and productivity with ease thanks to PhoneBurner. ## PhoneBurner Discussions - [How does PhoneBurner differ from other dialers?](https://www.g2.com/discussions/phoneburner-compared) - 1 comment, 2 upvotes - [How do you stop calls from breaking up?](https://www.g2.com/discussions/how-do-you-stop-calls-from-breaking-up) - 1 comment, 1 upvote - [What kind of reporting does PhoneBurner offer?](https://www.g2.com/discussions/what-kind-of-reporting-does-phoneburner-offer) - 1 comment, 1 upvote - [Does PhoneBurner have 1-click voicemails?](https://www.g2.com/discussions/does-phoneburner-have-1-click-voicemails) - 1 comment, 1 upvote - [How many calls can I get through in an hour?](https://www.g2.com/discussions/how-many-calls-can-i-get-through-in-an-hour) - 1 comment, 1 upvote - [View PhoneBurner pricing details and edition comparison](https://www.g2.com/products/phoneburner/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+10%3A12%3A54+-0500&secure%5Bsession_id%5D=9576f7b0-0e6a-4a31-b401-e6ef2cc00706&secure%5Btoken%5D=3f69aa732a1eb23e25ec87b6a138fe3d39084aa189ef9a400b6d69f7ac067a45&format=llm_user) ## PhoneBurner Integrations - [CallBlitz](https://www.g2.com/products/callblitz/reviews) - [Clay](https://www.g2.com/products/clay-clay/reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Integrately](https://www.g2.com/products/integrately/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SugarCRM Solution Suite](https://www.g2.com/products/sugarcrm-solution-suite/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## PhoneBurner Features **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Analytics** - Link Activity - Attachment Activity **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording - Real-Time Data - Live Chat - Call Scheduling **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Customizations** - Email Platform Integration - Email Scheduling - Templates - Third-Party Integrations **Automation** - Interactive Voice Response (IVR) - Call Scrubbing **Generative AI** - Generative AI **Additional Functionality** - Contact Management - Email Marketing - Drag & Drop - Drip Campaigns - Workflow Management - Customizable Fields - Monitoring - CRM - Team Management - Click Tracking - Subscription Management - Activity Dashboard - API - Location Tracking - Customer Segmentation - Geolocation - Customizable Branding - Activity Tracking - Data Import/Export - Mailing List Management - Campaign Management - Email Management - Audience Targeting - Reporting/Analytics - AI Copilot - Email Distribution - Email Reminders - Autoresponders - Engagement Tracking - Event Triggered Actions **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking - AI/Machine Learning **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Computer Telephony Integration **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis - Call Monitoring - Real-Time Monitoring - Reporting/Analytics - Text to Speech **Additional Functionality** - AI Copilot - Activity Tracking - Call Routing - Call Scripting - Contact Management - Power Dialer - Preview Dialer - Auto-Dialer - Call Tracking - Real-Time Reporting - Customer Database - Lead Management - Predictive Dialer - Call Center Management - Integrations Management - Activity Dashboard - Automatic Call Distribution - Campaign Management - Generative AI - Interaction Tracking - Caller ID - Call Transfer - Call Disposition - Voice Mail - Chat/Messaging - Automatic Outbound Dialer - Call Reporting - API - Contact Database - Lead Capture - CRM - Call List Management - Progressive Dialer - Campaign Specific Caller ID - List Management - Customizable Fields - AI/Machine Learning - Reporting & Statistics - Multi-Channel Communication - Alerts/Notifications - Multi-Campaign - Workflow Management - Call Logging - Lead Distribution - Queue Management - Inbound Call Center - For Sales Teams/Organizations - Data Security - Outbound Call Center - Performance Management - Compliance Management - Mobile Access - Email Management ## Top PhoneBurner Alternatives - [Orum](https://www.g2.com/products/orum/reviews) - 4.6/5.0 (1,069 reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - 4.8/5.0 (853 reviews) - [CallTools](https://www.g2.com/products/calltools/reviews) - 4.8/5.0 (75 reviews)