PhoneBurner Reviews & Product Details

I appreciate PhoneBurner’s responsive support team. They promptly assist us by hopping on calls and dedicating an individual support person to address our needs. The quick response to support emails, usually in under twenty minutes, is impressive. I find the platform extremely helpful in managing and organizing a large database for outbound calls. The capability to upload, manage, and process leads efficiently, along with the powerful search functionality, is invaluable. The saved search functions bring crucial data to the forefront, aiding call agents like me significantly. I value the power dialer feature that helps rotate numbers and manage their health against spam flags. Also, the ability to send emails based on call dispositions and access to email templates enhances efficiency. Using PhoneBurner has notably saved me time, which is crucial in sales. I have everything I need from PhoneBurner, and highly recommend it to others based on my positive experience. Review collected by and hosted on G2.com.

Not much to dislike Review collected by and hosted on G2.com.

I find the setup of PhoneBurner to be fairly straightforward, which made the initial experience smooth and easy. I really appreciate the power dialer feature, as it is exactly what I need for my tasks. The ability to reach more contacts is incredibly beneficial, aligning perfectly with my goal to generate more sales. Using PhoneBurner, I am consequently able to enhance my efficiency. Despite only needing the power dialer, I value the fact that if it performs well, it's sufficient for my requirements. Furthermore, I have a strong inclination to recommend PhoneBurner to others who have similar needs, as it effectively addresses those key requirements. Review collected by and hosted on G2.com.

I found the interface somewhat more complicated than it needed to be. Although it wasn't too bad, it was a little tricky to figure out how it worked. I believe that simplifying the user interface could improve the overall experience. Review collected by and hosted on G2.com.

Minimal clicks to get to next dial. custom folders and ruled based on call dispositions. makes it very easy to organize follow ups in different buckets. very cutomizable Review collected by and hosted on G2.com.

audio quality isn't always the best on calls. no setting to call only mobile numbers and skip office lines Review collected by and hosted on G2.com.

I like the ease of use of PhoneBurner, which makes setting up very easy. The system has the do not call list scrubbing and the auto dialing in place, solving some key problems for me. It was also the best system I could find for a competitive price. Review collected by and hosted on G2.com.

I do not have any dislikes as of yet Review collected by and hosted on G2.com.

Support for onboarding and help through trust team which explains the best practices and steps to enroll

Easy Interface and Features Review collected by and hosted on G2.com.

I wish it had parallel dialer which can help us reach more people quickly Review collected by and hosted on G2.com.

They're always prompt to respond to our needs. Whether it's their support team or our success coach/contact they're always there for us. We also contributed to a Beta program which meant alot to have been included - they listen and implement the needs and concerns of their customers. We've been clients for nearly 3 years now and have never considered working with anybody else - in fact we've more than tripled the amount of seats we have active. I cannot say enough good things about them as a company and each individual person we've worked with. Review collected by and hosted on G2.com.

The only negative, and trust me, I had to give it serious thought, is not having a separate admin login without creating a whole new seat. Review collected by and hosted on G2.com.

I appreciate PhoneBurner for enabling faster calling, which makes my work more efficient. I love the clear reception it provides, which ensures smooth communication during calls. Additionally, having everything organized within the platform allows me to keep track of calls and follow-ups effectively. Review collected by and hosted on G2.com.

If I'm calling Florida numbers and a few are registered out of state, like in Reno, Nevada, PhoneBurner skips them. There's no way to include them in the power dialing, so I have to call them manually. Review collected by and hosted on G2.com.

It's ease of use, integration, and implementation, configurability, and how it can help organize outbound efforts. I was quite surprised the ease and support of the implementation by their engineer Derek Chavez. Phone burner will get heavy use from our BDR team. Review collected by and hosted on G2.com.

The only downside I can say at this time, is it only allows domestic dialing. Review collected by and hosted on G2.com.

Keeps me locked in while making calls. No excuses, it works flawlessly. Call quality is the highest of any internet calling service I have used. Great overall tool. The best software out there for anyone who makes sales calls. Ability now to integrate with GoHighLevel is insane. Review collected by and hosted on G2.com.

Nothing at all, it does everything I want it to do. Review collected by and hosted on G2.com.

PhoneBurner helps me stay focused on the task at hand. The layout and customer portal are phenomenal—clean, intuitive, and easy to use. It took me literally just minutes to get started. What impressed me most was how quickly the PhoneBurner team jumped in with support to help me hit the ground running.

I’m a Systems Engineer by trade, and after years in tech, I know what it takes to build great software. After using PhoneBurner daily, I can confidently say it isn’t just great—it’s a lifeline. When my wife was diagnosed with a brain tumor and underwent surgery, I had to pivot my career and begin working from home full-time. As medical bills piled up, I needed a tool that could help me stay focused, make calls efficiently, and rebuild my income—and PhoneBurner delivered.

The fact that it was so easy to integrate into my daily routine—and that it saves me hours of time—made it possible for me to restart my career in sales, find new clients, and increase my earnings, all while still caring for my wife.

Coincidentally, I’m also a YouTuber (30k subs—nothing crazy, but I dabble), so I truly appreciate the value of PhoneBurner’s YouTube tutorials. The team didn’t just build a powerful platform—they had the foresight to back it up with top-tier onboarding content. That reflects real thoughtfulness and intelligence. They didn’t just create a tool—they created a full support system for people like me.

PhoneBurner is worth twice what it charges. I love it, I use it daily, and I can’t recommend it enough. Review collected by and hosted on G2.com.

I wish there was an app that would help me harness PhoneBurner's amazing tool on my phone. Review collected by and hosted on G2.com.