PhoneBurner Reviews & Product Details

I like PhoneBurner for sales calls due to its ability to improve quality through call recording and transcription. I also appreciate the ability to change functions and settings, which works great for our use. The initial setup was easy, making it straightforward for our team to get started. Review collected by and hosted on G2.com.

n/a Review collected by and hosted on G2.com.

I like that PhoneBurner solves the constant spam issue with my phone numbers not appearing as spam, which is really important to me. The team support is quite responsive and very helpful. After the onboarding session, everything was clear and easy to use. Review collected by and hosted on G2.com.

Just a few little issues when merging with others. In this case, if you go back (click on the X button before or after merging), the phone is still connected, but you can not take over the phone at this point after you merge the call. Review collected by and hosted on G2.com.

I use PhoneBurner for managing my team and letting them make phone calls. I appreciate how PhoneBurner solves several issues for me, like team management, phone number availability, listening in on calls, and distributing leads. It's really easy to use, which I love. Normally, buying phone numbers, getting a power dialer, and acquiring leads would be separate processes, but PhoneBurner combines all that into one smooth experience. The initial setup was very easy, and I find the platform overall very good. Review collected by and hosted on G2.com.

I think distributing leads could be easier, but that’s my only real complaint. Overall, it’s a good platform and I’ve had a positive experience with it. Review collected by and hosted on G2.com.

Juliette was exceptional throughout my PhoneBurner onboarding. She is meticulous, detail-oriented, and genuinely cares about doing things the right way. She took the time to walk through every component with patience and clarity, ensuring nothing was overlooked. Beyond simply onboarding, she was proactive in offering thoughtful ideas tailored to my business model and my clients’ needs. Her depth of knowledge, responsiveness, and commitment to precision made the entire process seamless and efficient. I could not have asked for a better onboarding experience. Review collected by and hosted on G2.com.

I wish there was a simpler way to have an agency account with less expensive seats for clients. Review collected by and hosted on G2.com.

It does a great job integrating a CRM into a dialing system that is streamlined. Review collected by and hosted on G2.com.

Customer Service can be hit or miss. AI chat bots are typically less than helpful. Review collected by and hosted on G2.com.

I like PhoneBurner's speed dialer feature and the one-click solutions for sending emails and scheduling meetings, which help me keep the speed of my dials going. These features really help me stay focused, as I can get easily distracted, and they eliminate the time spent typing in phone numbers. Review collected by and hosted on G2.com.

The setup was a little bit clunky, and having a setup checklist would have made it more efficient. While it was pretty easy to get going, I found the advanced features a bit difficult to set up. Review collected by and hosted on G2.com.

PhoneBurner has been nothing short of transformational for my team and me. From day one, it’s increased not just the quantity, but the quality of leads I’m able to convert. The software is incredibly intuitive and easy to use—no steep learning curve, just straight-up productivity.

What really sets PhoneBurner apart is how much it empowers scalability. The ability to quickly add seats as my team grows has been a game-changer, allowing me to scale my business faster than I thought possible. The built-in CRM is everything I need—clean, efficient, and designed to actually help you close more deals, not just manage contacts.

My team has thrived immensely since we made the switch. Our efficiency is through the roof, and we’re hitting numbers we used to think were out of reach.

Bottom line: Don’t sleep on PhoneBurner. If you're serious about taking your sales or outreach to the next level, this is the tool you’ve been waiting for. I’m a fan for life. Review collected by and hosted on G2.com.

When I first started using PhoneBurner, I ran into a bit of a hiccup importing files with a large number of data points. It was frustrating at first—but what really impressed me was how prompt, professional, and on-point the support team was.

They responded quickly, walked me through the solution step by step, and made sure everything was running smoothly. You can tell they genuinely care about their users and want you to succeed.

Since then, it’s been smooth sailing. The software is powerful, easy to use, and has made a huge difference in how efficiently I operate. And knowing I have a top-tier support team behind me just gives me even more confidence in using the platform every day.

Highly recommend—not just for the features, but for the people behind them. Review collected by and hosted on G2.com.

It is very user-friendly. The sales and onboarding staff make sure you are comfortable with each feature before moving on to the next. It is easy to implement the software into my daily workflow, and the automations will make moving through each call smooth. Review collected by and hosted on G2.com.

I wish the automated emails would allow sending PDF files as email attachments Review collected by and hosted on G2.com.

I find PhoneBurner really helpful for cold calling. The CRM is great because it helps me keep track of my calls and potential leads. I really like its non-telemarketer feel, which makes it more pleasant to use. Also, I appreciate the CRM and folder system that they have. Plus, the setup was extremely easy for me. Review collected by and hosted on G2.com.

Nothing yet Review collected by and hosted on G2.com.

I like how easy the user interface is and how everything is done well with PhoneBurner. The support team is amazing and they are very knowledgeable about their product and setting things up. The initial setup was very easy with their team. Review collected by and hosted on G2.com.

The only issue that we had initially was when we mapped phone numbers, the phone numbers were not popping up. Review collected by and hosted on G2.com.