PhoneBurner Reviews & Product Details

PhoneBurner is a power dialer that powers millions of conversations for 3000+ clients, and averages > 10% answer rates. Unlike traditional dialers that prioritize speed, PhoneBurner balances speed and quality - so teams connect more and close more deals. No awkward lag. No dropped calls. Award-winning spam protection. Premium Tier 1 call network. Unmatched workflow automation. Built-in pickup probability. Designed for Total Call Deliverability, clients make more calls, achieve higher answer rates, and drive more positive call outcomes - while protecting the reputation of their numbers. Why PhoneBurner? - Unlimited power dialing - Up to 4x more calls and conversations - Instant, no-delay connections - Award-winning ARMOR® spam protection - Connect Scores pickup probability - Blended voice, email and SMS - 1-click voicemails - Post-call workflow automation - Real-time coaching - AI call transcription - Smart lead distribution - Cutting-edge analytics - The leader in 1-to-1 Responsible Communications™ Use our included CRM or integrate with 100+ apps like Salesforce, Zoho, Hubspot, Clay, SugarCRM, monday.com, Zapier, and more, or create custom integrations through our API. Ready to join thousands of clients hitting double-digit answer rates? Start your free trial today.

Seller

PhoneBurner, Inc.

Discussions

PhoneBurner Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Alan Saltz (Marketing Manager at PhoneBurner)

Used by eMerchant and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

View More Pricing Information

PhoneBurner Integrations

(10)

Verified by PhoneBurner

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Here's how.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

9/17/2024

"Its very handy to call different number of leads."

4.5/5

What do you like best about PhoneBurner?

We have different regions of number through which we can target different prospects through multiple time zones. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Only a maximum of 100 leads can be dialed at a time. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

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Thank you for sharing your feedback! We're thrilled to hear that you find PhoneBurner handy for calling leads across different regions and time zones. We appreciate your input regarding the limit on the number of leads that can be dialed at a time. We're glad to hear that PhoneBurner is helping you save time and costs by efficiently reaching out to multiple leads. If you have any more suggestions or feedback, please feel free to reach out to us. Thank you for being a valued PhoneBurner user!

Brian W.

Loan Officer

Small-Business (50 or fewer emp.)

7/16/2024

"Blown away with the easy tech, amazing set up and customer service received."

5/5

What do you like best about PhoneBurner?

All in one interface one in and one out for tasks and fields not comfusing. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Nothing very easy to use and understand! Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

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Thank you for the positive feedback! We're glad to hear that you find our interface easy to use and understand. Our goal is to provide a seamless experience for our users. We appreciate your support!

Eric W.

Small-Business (50 or fewer emp.)

5/13/2024

"Incredible platform and customer service"

5/5

What do you like best about PhoneBurner?

Functionality, ability to be more efficient and productive. I can make 50 calls in a quarter of the time. Incredible. Customer service is incredible. Carly has been fantastic to work with. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Nothing comes to mind. PhoneBurner has been top notch so far. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

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Thank you for the kind words! We're delighted to hear that PhoneBurner has helped you be more efficient and productive, and that you are enjoying the functionality of the platform. We're glad to hear that our customer service has been incredible for you, and we'll be sure to pass along your compliments to Carly.

Verified User in Market Research

Small-Business (50 or fewer emp.)

7/8/2024

"I like it"

4.5/5

What do you like best about PhoneBurner?

Seems Simple and Easy to Use compared to other dialers I have looked at. Customer Service seems very helpful as well. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Not sure yet........but so far so good.. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

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Thank you for the positive feedback! We strive to provide a user-friendly experience and excellent customer service. If you have any suggestions or encounter any challenges in the future, please don't hesitate to reach out to us.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

6/4/2024

"Solid solution and even better support"

4/5

What do you like best about PhoneBurner?

PhoneBurner makes it easy to list out your contacts based on a variety of different options so that you can systematically call them - saving a ton of time. Support staff is always quick to respond, super nice and helpful. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

PhoneBurner can be a bit limited when it comes to parsing data, but it's also not a true CRM, so you can't get too upset with the lack of feature sets. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

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We appreciate your feedback and are pleased to hear that PhoneBurner is saving you time. We are committed to addressing the limitations and continuously improving our platform to better meet the needs of our users.

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

4/12/2024

"Great tool for Outbound Prospecting"

4/5

What do you like best about PhoneBurner?

It's very intuitive and easy to setup. I was making calls and talking to prospects immediately. Also, it's very efficient and I am able to reach at least double the prospects in half the time I used to. The integrations with CRMs make keeping information up to date very easy. The onboarding process was great and got me on the right track quickly. This is a tool I will use every day. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Nothing so far. I was able to figure out most things myself. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

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Thank you for sharing your positive experience with PhoneBurner! We're delighted to hear that you found it intuitive, efficient, and that it has helped you reach more prospects in less time. We're also glad that the integrations with CRMs have made information management easier for you. We appreciate your support and look forward to continuing to provide you with a valuable tool for your outbound prospecting.

Tim P.

Small-Business (50 or fewer emp.)

5/13/2024

"Outstanding Demo & Onboarding Process"

5/5

What do you like best about PhoneBurner?

PhoneBurners integration with my Zoho Dbase was seamless and easy to integrate Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Nothing at this point. Works Great so far Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

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Thank you for your positive feedback! We're glad to hear that our integration with Zoho Database was seamless and easy for you. It's great to know that PhoneBurner is helping you achieve faster and more efficient contact rates. We appreciate your support!

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

8/15/2024

"Smooth Onboarding"

4.5/5

What do you like best about PhoneBurner?

PhoneBurner makes it super easy for you to get setup and started right away, which was important for me and my team. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Nothing, necessarily. Only thing is they don't help you with the integrating into CRM but there are guides that work well. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

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Thank you for sharing your positive experience with our smooth onboarding process! We're thrilled to hear that you found it easy to get set up with PhoneBurner. We appreciate your feedback regarding CRM integration and will certainly consider ways to improve that aspect. If you ever need assistance or have any questions about integrating with your CRM, please don't hesitate to reach out to our support team. We're here to help and ensure you have a seamless experience with our power dialing and transcript downloading features. Thank you for choosing PhoneBurner!

Curcar W.

Small-Business (50 or fewer emp.)

5/13/2024

"Customizable and to the point"

5/5

What do you like best about PhoneBurner?

Its easy to use, Its customizable, Its organized and easy to navigate Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Its a bit pricey. I'd be nice if there were a $99 option with less features for those that just need a good dialer and a few custom options. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

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Thank you for your feedback! We're happy to hear that PhoneBurner is helping you save time by making and tracking multiple calls effectively. We'll take note of your suggestion for a more affordable option with fewer features.

Edward K.

Senior Transition Consultant

Mid-Market (51-1000 emp.)

3/20/2024

"Mass produce calls"

5/5

What do you like best about PhoneBurner?

I like the fact I can make lots of calls to build my pipeline Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

sometimes having to relogin with service concerns Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

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It's great to hear that PhoneBurner is helping you mass produce and track your call volume, as well as easily input notes into Salesforce. We appreciate your feedback! We understand the inconvenience of having to re-login at time, please don't hesitate to reach out to our support team to see if we can assist.