--- title: Phone.com Reviews meta\_title: 'Phone.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 35 reviews by the users' company size, role or industry to find out how Phone.com works for a business like yours. aggregate\_rating: rating\_value: 3.5 review\_count: 35 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Phone.com Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Phone.com but has limited features. Are you part of the Phone.com team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. Looking for a business communications service to keep you connected from anywhere on any device? Phone.com offers all of the modern features of a big-enterprise phone system but is affordable and easy to use for entrepreneurs and growing businesses. In just minutes, you can take your business to the next level. The Phone.com solution includes advanced business phone features your growing business needs to serve your customers effectively and professionally. Big business features keep even the smallest business sounding large to potential customers. Advanced call handling options enhance your company image, and mobility features keep you connected anytime, anywhere with colleagues, customers, and partners whether you’re in the office or on the go. * * * Seller [Phone.com](https://www.g2.com/sellers/phone-com) Discussions [Phone.com Community](https://www.g2.com/products/phone-com/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Amber Newman Show More ## Pricing Pricing provided by Phone.com. ### Basic Users $18.00 1 User Per Month ### Plus Users $27.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/phone-com/pricing) ## Top-Rated Alternatives [ ![Quo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quo") Quo 4.7/5(3,398) ](https://www.g2.com/products/quo-quo/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![iPlum](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "iPlum") iPlum 4.3/5(201) ](https://www.g2.com/products/iplum/reviews) [ View All Alternatives ](https://www.g2.com/products/phone-com/competitors/alternatives) ## User Insights Average based on 35 real user reviews. Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Patrick C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick C.") PC Patrick C. CEO Small-Business (50 or fewer emp.) 4/23/2026 "Basic Communication Needs Met, Support Falls Short" 0.5/5 What do you like best about Phone.com? I like that Phone.com works well as a communication tool, allowing me to contact clients to discuss business terms and make money. It's reliable and serves as a connection point with my clients. Review collected by and hosted on G2.com. What do you dislike about Phone.com? The back office is overseas and unintelligent, not useful for any form of problems. Working with any international call center makes companies fail and doesn’t help the customers they offer their service to. The initial setup was difficult as I had to work with an incompetent back office employee who couldn’t understand English or comprehend how to do their job setting me up. Review collected by and hosted on G2.com. What problems is Phone.com solving and how is that benefiting you? Phone.com serves as a communication point for my clients. It works, allowing me to discuss business terms and make money. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bianca K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bianca K.") BK Bianca K. CEO Small-Business (50 or fewer emp.) 7/13/2026 "Exceptional Customer Service—Patient, Expert Guidance from Pablo" 5/5 What do you like best about Phone.com? Customer Service - Pablo answered my questions, was patient and clearly was an expert at explaining the benefits of your product. Review collected by and hosted on G2.com. What do you dislike about Phone.com? Nothing so far..I have nothing to compare it to. I just comitted to the service today Review collected by and hosted on G2.com. What problems is Phone.com solving and how is that benefiting you? I needed a simple phone number option for my small business Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Kevin D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin D.") KD Kevin D. Principal Small-Business (50 or fewer emp.) 7/7/2025 "Very easy to get set up. Customer rep was friendly and very helpful and patient." 5/5 What do you like best about Phone.com? Needed a dedicated business phone for my business. Phone.com allows me to have a business phone without having a separate physical phone. Review collected by and hosted on G2.com. What do you dislike about Phone.com? I don't have any complaints. There's a slight delay in implementation as they retrieve the number from a third-party vendor, but this is unavoidable. Review collected by and hosted on G2.com. What problems is Phone.com solving and how is that benefiting you? The need for a dedicated business phone number that looks and sounds professional, without having to purchase or use a second physical device. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 3/28/2025 "Excellent Customer Support and Amazing technology" 5/5 What do you like best about Phone.com? I was able to get the help I needed to move my phone to phone.com, it was a seamless process with great customer support from Juan. The technology they use is up to speed for business owners. I highly recommend this software, ask to speak with Juan, he was incredible with his knowledge and prompt responses. Review collected by and hosted on G2.com. What do you dislike about Phone.com? So far I loved all the features and the customer support Review collected by and hosted on G2.com. What problems is Phone.com solving and how is that benefiting you? Call recording, AI tools, text and video messaging Review collected by and hosted on G2.com. Show More 3/30/2025 Current UserValidated ReviewerSource: Organic JL Jeff L. Owner Small-Business (50 or fewer emp.) 4/8/2025 Guest users or non-business users of the software, not included in G2 scores. "Best phone company" 5/5 What do you like best about Phone.com? Fast and easy and cheaper with great sales team .. Sales Team Juan Herrera Made my day Review collected by and hosted on G2.com. What do you dislike about Phone.com? So far all good .. no issues from them.. Review collected by and hosted on G2.com. What problems is Phone.com solving and how is that benefiting you? My team can call customers and do conference video calls voice calls lot more Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 1/13/2025 "Essentially useless for the intended purpose." 0/5 What do you like best about Phone.com? The faxing is somewhat functional. The interface isn't awful. Review collected by and hosted on G2.com. What do you dislike about Phone.com? The meetings require the other user to download the app making them useless for businesses. The phone app takes over your phone, makes answering other calls impossible and every time you connect to bluetooth, it will start a "call" to yourself. The fax doesn't have a "resend" option for failed faxes. Which happens kind of a lot, so you have to redownload and upload the info. Basically everything I needed it for was non-functional. Review collected by and hosted on G2.com. What problems is Phone.com solving and how is that benefiting you? None. It's solving no problems, but rather creating new ones. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 10/3/2024 "I’ve had a great experience with Phone.com so far!" 5/5 What do you like best about Phone.com? What I like best about Phone.com is its ease of use and flexibility. The platform is user-friendly, and the features are adaptable to my business needs, which makes communication much more efficient. Review collected by and hosted on G2.com. What do you dislike about Phone.com? So far, there's nothing I dislike about Phone.com. We're still new to the platform, and everything has been working well for us. Review collected by and hosted on G2.com. What problems is Phone.com solving and how is that benefiting you? Phone.com is helping us streamline our business communication by providing a reliable platform for managing calls, voicemails, and messages. Review collected by and hosted on G2.com. Show More Response from Amber Newman of Phone.com [Editedit](https://www.g2.com/survey_responses/phone-com-review-10338017/official_response/edit) We are so happy to hear that you are enjoying your experience with Phone.com. Please let us know if there is anything we can do to help your business thrive. Current UserValidated ReviewerSource: Organic FH Frank H. Agency Director Small-Business (50 or fewer emp.) 10/8/2024 "JUAN WAS VERY PATIENT, KIND AND KNOWLEDGEABLE" 5/5 What do you like best about Phone.com? The customer service setting up the account was excellent. I am not too tech savvy and its helpful to have someone like Juan Herrera to take care of setup for you. Integration with our CRM Medicare Pro is number one feature Review collected by and hosted on G2.com. What do you dislike about Phone.com? Nothing so far. Service is great and easy to use interface. Review collected by and hosted on G2.com. What problems is Phone.com solving and how is that benefiting you? Its allowing us to set up automated SMS marketing campaigns and member retention. Review collected by and hosted on G2.com. Show More Response from Amber Newman of Phone.com [Editedit](https://www.g2.com/survey_responses/phone-com-review-10351473/official_response/edit) Thank you, Frank. We are so happy to hear that you are enjoying the service and that you had a great experience working with Juan. Our team is standing by to support you in whatever way you need. Validated ReviewerSource: Organic ![Joy T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joy T.") JT Joy T. Real Estate Agent,Insurance Agent, Consultant, Builder Small-Business (50 or fewer emp.) 10/1/2024 ""Working with Juan J Herrera was a truly exceptional experience"" 5/5 What do you like best about Phone.com? "The company truly shines with exceptional products, and this employee was a standout asset whose contributions made a significant difference." Review collected by and hosted on G2.com. What do you dislike about Phone.com? I don't have any reservations about the company, only wish Mr Herrera could be duplicated. Review collected by and hosted on G2.com. What problems is Phone.com solving and how is that benefiting you? "The company expertly resolved my issue by setting up a small business phone number and voicemail service, making it feel as professional as a Fortune 500 company." Review collected by and hosted on G2.com. Show More Response from Amber Newman of Phone.com [Editedit](https://www.g2.com/survey_responses/phone-com-review-10328180/official_response/edit) Thank you, Joy. Juan is a tremendous asset to Phone.com and our customers. We are delighted to hear about your experience working with him and looking forward to providing you with outstanding service. Validated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Small-Business (50 or fewer emp.) 4/23/2024 "Best Voip System" 5/5 What do you like best about Phone.com? the ability to use the phone system on any device and easy for non-technical users to use. Review collected by and hosted on G2.com. What do you dislike about Phone.com? I cannot think of anything I dislike about the system Review collected by and hosted on G2.com. What problems is Phone.com solving and how is that benefiting you? We have a phone system that works seamlessly and internationally Review collected by and hosted on G2.com. Show More Response from Amber Newman of Phone.com [Editedit](https://www.g2.com/survey_responses/phone-com-review-9566976/official_response/edit) Thank you! I am delighted to hear that Phone.com is working well for you. Please reach out to our team if you ever need anything. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Phone.com? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Phone.com ](https://www.g2.com/products/phone-com/discussions/new) GU Guest User • Last activity over 3 years ago Is Phonecom legit? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/is-phonecom-legit) [ View all Discussions ](https://www.g2.com/products/phone-com/discuss) ## Pricing Options Pricing provided by Phone.com. ### Basic Users $18.00 1 User Per Month ### Plus Users $27.00 1 User Per Month ### Pro Users $40.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/phone-com/pricing) Phone.com Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_59ab92bc7cbe456f925c2f84c45b67bc/iplum.png "Product Avatar Image") iPlum 4.3/5(201) [ Compare Now ](https://www.g2.com/compare/phone-com-vs-iplum) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image") Quo 4.7/5(3,398) [ Compare Now ](https://www.g2.com/compare/phone-com-vs-quo-quo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") Nextiva 4.5/5(3,619) [ Compare Now ](https://www.g2.com/compare/nextiva-vs-phone-com) ##### ##### Phone.com Features Basic Communication Phone Calls Conference Calls Desk-to-Desk Calls Advanced Features Hold Music Automated Attendants VOiP Number [ View More Features ](https://www.g2.com/products/phone-com/features) ##### Categories on G2 [Video Conferencing](https://www.g2.com/categories/video-conferencing)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers) ##### Explore More [Best EOR software for tech startups](https://www.g2.com/discussions/what-s-the-best-eor-software-for-tech-startups)[What are the top tools for tracking database performance in real time?](https://www.g2.com/discussions/what-are-the-top-tools-for-tracking-database-performance-in-real-time)[Top-rated knowledge base app for small businesses](https://www.g2.com/discussions/top-rated-knowledge-base-app-for-small-businesses) [What product analytics tools work well for a SaaS company that does not have a dedicated data analyst and needs the team to answer their own questions?](https://www.g2.com/discussions/what-product-analytics-tools-work-well-for-a-saas-company-that-does-not-have-a-dedicated-data-analyst-and-needs-the-team-to-answer-their-own-questions)[Which MEP software platforms best enable real-time coordination between electrical and mechanical disciplines in the same model?](https://www.g2.com/discussions/which-mep-software-platforms-best-enable-real-time-coordination-between-electrical-and-mechanical-disciplines-in-the-same-model)[Pros and Cons Details](https://www.g2.com/products/phone-com/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)