Link copied to clipboard # Phone.com vs iPlum Comparison - What are their main differences? Share [ Export ](/compare/phone-com/iplum/export.csv) Phone.comiPlum[+ Add Product](#) Pricing **Phone.com** **$18.00** 1 User Per Month · Basic **iPlum** **$8.99** · Standard **Pricing Insights** from reviews Time to Implement **Phone.com** Not enough reviews yet **iPlum** \<1 month Based on 12 responses Return on Investment **Phone.com** Not enough reviews yet **iPlum** 8 months Based on 11 responses Perceived Cost **Phone.com** $$$$$ **iPlum** $$$$$ Average Discount **Phone.com** Not enough reviews yet **iPlum** 6% ![Phone.com](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_96d4b0b7840a40bb8ae63ccc8827faa5/phone-com.png "Phone.com") ![iPlum](https://images.g2crowd.com/uploads/product/hd_favicon/c8716f4bd929c9b99a6939f2b59d7c81/iplum.svg "iPlum") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Phone.com** [ Business Tools (2) ](https://www.g2.com/products/phone-com/reviews?filters%5Bsentiment_snippet%5D=1273488&qs=pros-and-cons#reviews)[ Customer Service (2) ](https://www.g2.com/products/phone-com/reviews?filters%5Bsentiment_snippet%5D=1272786&qs=pros-and-cons#reviews)[ Call Connectivity Issues (1) ](https://www.g2.com/products/phone-com/reviews?filters%5Bsentiment_snippet%5D=1994396&qs=pros-and-cons#reviews)[ Call Drops (1) ](https://www.g2.com/products/phone-com/reviews?filters%5Bsentiment_snippet%5D=1994395&qs=pros-and-cons#reviews) **iPlum** [ Ease of Use (104) ](https://www.g2.com/products/iplum/reviews?filters%5Bsentiment_snippet%5D=1407032&qs=pros-and-cons#reviews)[ HIPAA Compliance (52) ](https://www.g2.com/products/iplum/reviews?filters%5Bsentiment_snippet%5D=1407093&qs=pros-and-cons#reviews)[ Texting Issues (28) ](https://www.g2.com/products/iplum/reviews?filters%5Bsentiment_snippet%5D=1407003&qs=pros-and-cons#reviews)[ Call Issues (25) ](https://www.g2.com/products/iplum/reviews?filters%5Bsentiment_snippet%5D=1406338&qs=pros-and-cons#reviews) Integrations **Phone.com** Not enough data **iPlum** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ View all ](https://www.g2.com/products/iplum/integrations) Screenshots **Phone.com** ![Phone.com screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1359765/My-Phone-Screen.png) **iPlum** ![iPlum screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1338256/Contacts-Menu-iPlum.png) **Ratings** from reviews Meets Requirements **Phone.com** 7.9 7.924 **iPlum** 9.2 9.2185 Ease of Use **Phone.com** 7.7 7.724 **iPlum** 8.6 8.6187 Ease of Setup **Phone.com** 8.2 8.211 **iPlum** 7.9 7.9178 Ease of Admin **Phone.com** 7.8 7.89 **iPlum** 8.6 8.646 Quality of Support **Phone.com** 7.8 7.822 **iPlum** 8.4 8.4151 Has the product been a good partner in doing business? **Phone.com** 7.2 7.29 **iPlum** 8.2 8.247 Product Direction (% positive) **Phone.com** 6.1 6.121 **iPlum** 8.6 8.6186 **Features** ratings from reviews VoIP Providers 8.8 18 6.9 103 Outbound Call Tracking Not enough data 7.8 27 HIPAA Compliant Messaging Not enough data 9.0 127 Telemedicine Not enough data 8.5 24 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 77.4% Mid-Market(51-1000 emp.) 16.1% Enterprise(\> 1000 emp.) 6.5% Small-Business(50 or fewer emp.) 77.4% Mid-Market(51-1000 emp.) 16.1% Enterprise(\> 1000 emp.) 6.5% Small-Business(50 or fewer emp.) 96.9% Mid-Market(51-1000 emp.) 1.6% Enterprise(\> 1000 emp.) 1.6% Small-Business(50 or fewer emp.) 96.9% Mid-Market(51-1000 emp.) 1.6% Enterprise(\> 1000 emp.) 1.6% **Reviewers' Industry** [![Phone.com](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_96d4b0b7840a40bb8ae63ccc8827faa5/phone-com.png "Phone.com")](https://www.g2.com/products/phone-com/reviews) Phone.com Computer Software 13.3% Marketing and Advertising 10.0% Transportation/Trucking/Railroad 6.7% Real Estate 6.7% Insurance 6.7% Other 56.7% [![iPlum](https://images.g2crowd.com/uploads/product/hd_favicon/c8716f4bd929c9b99a6939f2b59d7c81/iplum.svg "iPlum")](https://www.g2.com/products/iplum/reviews) iPlum Mental Health Care 53.6% Health, Wellness and Fitness 11.5% Hospital & Health Care 10.4% Individual & Family Services 4.2% Accounting 2.1% Other 18.2% Alternatives **Phone.com Alternatives** ![Quo](https://images.g2crowd.com/uploads/product/hd_favicon/70bd16062452adffe742fd8497a1da46/quo-quo.svg "Quo") [ Quo ](/products/quo-quo/reviews) ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") [ Nextiva ](/products/nextiva/reviews) ![GoTo Connect](https://images.g2crowd.com/uploads/product/hd_favicon/00b3f9d992d71d88395014c459797575/goto-connect.svg "GoTo Connect") [ GoTo Connect ](/products/goto-connect/reviews) ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") [ RingEX ](/products/ringex/reviews) **iPlum Alternatives** ![Quo](https://images.g2crowd.com/uploads/product/hd_favicon/70bd16062452adffe742fd8497a1da46/quo-quo.svg "Quo") [ Quo ](/products/quo-quo/reviews) ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health") [ Spruce Health ](/products/spruce-health/reviews) ![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect") [ Dialpad Connect ](/products/dialpad-connect/reviews) ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") [ RingEX ](/products/ringex/reviews) ## Phone.com vs iPlum FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between iPlum vs Phone.com? iPlum stands out from Phone.com with a higher G2 rating, stronger support scores, and a top-cited strength in HIPAA compliance, while Phone.com is noted for its business tools and customer service. | [iPlum](https://www.g2.com/products/iplum/reviews) | [Phone.com](https://www.g2.com/products/phone-com/reviews) | | --- | --- | | 4.3/5 (201 reviews) | 3.5/5 (35 reviews) | | Small-Business | Small-Business | | 7.9 | 8.2 | | 8.4 | 7.8 | | HIPAA Compliance | Business Tools | ### How do the pricing models of iPlum and Phone.com compare? iPlum is rated higher for value by reviewers, with a stronger satisfaction score on price and cost-related dimensions. - **iPlum:** In recent reviews, many cite iPlum as cost-effective and highlight its lower price compared to previous providers. - **Phone.com:** Recent reviewers mention that Phone.com is inexpensive and flexible, but some note that pricing can feel high for certain features. - **Switching reasons:** Several reviewers switched to iPlum for better value and HIPAA compliance, while Phone.com is chosen for its affordability and business features. ### What are the best alternatives to iPlum and Phone.com? The top three alternatives to iPlum and Phone.com are Quo, Spruce Health, and Nextiva. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [iPlum](https://www.g2.com/products/iplum/reviews) | 4.3/5 (201 reviews) | Small-Business | Many reviewers highlight cost-effectiveness | HIPAA Compliance | | [Phone.com](https://www.g2.com/products/phone-com/reviews) | 3.5/5 (35 reviews) | Small-Business | Reviewers note affordability and flexibility | Business Tools | | [Quo](https://www.g2.com/products/quo-quo/reviews) | 4.7/5 (3400 reviews) | Small-Business | — | High user satisfaction | | [Spruce Health](https://www.g2.com/products/spruce-health/reviews) | 4.7/5 (346 reviews) | Small-Business | — | Healthcare communication | | [Nextiva](https://www.g2.com/products/nextiva/reviews) | 4.5/5 (3622 reviews) | Small-Business | — | Comprehensive VoIP features | ### Which VoIP Providers features should I prioritize when comparing iPlum and Phone.com? Buyers comparing iPlum and Phone.com should prioritize HIPAA compliance, ease of use, customer support, integrations, and mobile features. - **HIPAA Compliance:** iPlum is cited for HIPAA compliance in 52 reviews; Phone.com does not have this as a top-cited feature. - **Ease of Use:** iPlum has 104 all-time mentions for ease of use and a score of 8.6; Phone.com has 1 recent mention and a score of 7.7. - **Customer Support:** iPlum is cited in 30 reviews for customer support and scores 8.4; Phone.com is cited in 2 reviews and scores 7.8. - **Integrations:** iPlum is mentioned for Google Workspace integration; Phone.com is mentioned for CRM integration with Medicare Pro. - **Mobile Features:** Mobile is the most frequently mentioned feature across both products. ### What are the pros and cons of iPlum vs Phone.com? iPlum's headline strength is HIPAA compliance, while Phone.com is most noted for its business tools and customer service. - **iPlum strengths:** HIPAA compliance (52 all-time mentions), ease of use (104), privacy (40), easy setup (38), secure communication (32), customer support (30), messaging features (30), reliability (26). - **iPlum trade-offs:** Texting issues (28), call issues (25), interface could be more modern, some advanced features require more setup. - **Phone.com strengths:** Business tools, customer service, helpful support, user interface, flexibility, integrations (all with 1-2 recent mentions). - **Phone.com trade-offs:** Call connectivity issues, call drops, internet dependency, meeting management issues, some reviewers cite a dated interface and limited advanced call flow features. ### Is iPlum or Phone.com better for small businesses? iPlum is the better fit for small businesses, with a higher G2 rating and more positive small-business reviewer sentiment. - **iPlum:** Small-Business is the largest segment, and reviewers consistently highlight ease of use, HIPAA compliance, and cost-effectiveness for small practices. - **Phone.com:** Small-Business is also the largest segment, with reviewers noting affordability and customer service, but with more mixed feedback on advanced features and interface. ### Which VoIP Providers platform has better integrations? iPlum and Phone.com are at parity for integrations, with each product mentioned for a key integration in recent reviews. - **iPlum:** Google Workspace integration is cited in recent reviews. - **Phone.com:** CRM integration with Medicare Pro is mentioned in recent reviews. ### How do iPlum and Phone.com compare on customer support? iPlum scores higher on Quality of Support (8.4 vs 7.8), a difference of 0.6 points, indicating a material advantage over Phone.com. - **iPlum:** Reviewers frequently praise responsive and helpful customer support, with 30 all-time mentions and multiple recent reviews highlighting fast issue resolution and clear communication. - **Phone.com:** Reviewers note helpful support staff and positive onboarding experiences, but some mention challenges with international support and slower resolution for complex issues. ### Which is easier to implement, iPlum or Phone.com? Phone.com has a slight advantage in Ease of Setup (8.2 vs 7.9), but both products are rated highly and reviewers describe straightforward implementation for each. - **iPlum:** Many reviewers describe quick and easy setup, with 38 all-time mentions for easy setup and consistent scores of 6-7 for ease of setup in recent reviews. - **Phone.com:** Reviewers highlight a simple setup process, especially with support assistance, and note that onboarding is smooth for non-technical users. ### Which product has better Mobile? Mobile is the most frequently mentioned feature across both iPlum and Phone.com, with iPlum receiving more positive sentiment and higher mention counts. - **iPlum:** Mobile features are frequently praised, with 104 all-time mentions for ease of use, 38 for text messaging, and 27 for user interface; reviewers highlight reliable mobile calling, texting, and app usability. - **Phone.com:** Mobile app is mentioned positively for flexibility and device independence, but some reviewers note issues with call quality and app functionality on smartphones.