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Compare Phone.com and iPlum 
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At a Glance
Market Segments
Small-Business (75.9% of reviews)
Small-Business (98.9% of reviews)
Entry-Level Pricing
$21.99 1 User Per Month
$8.99
Phone.com
Star Rating
(33)3.5 out of 5
Market Segments
Small-Business (75.9% of reviews)
Pros & Cons
Entry-Level Pricing
$21.99 1 User Per Month
Browse all 3 pricing plansiPlum
Star Rating
(177)4.2 out of 5
Market Segments
Small-Business (98.9% of reviews)
Pros & Cons
Entry-Level Pricing
$8.99
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that iPlum excels in basic communication features, particularly with a high score of 9.4 for Phone Calls, while Phone.com follows closely with a score of 9.0. Reviewers mention that iPlum's call quality is consistently praised, making it a reliable choice for small businesses.
- Reviewers mention that iPlum offers superior Instant Messaging capabilities, scoring 9.4 compared to Phone.com's 7.6. Users on G2 appreciate the seamless messaging experience, highlighting its effectiveness for team communication.
- Users say that Phone.com shines in Video Calls, achieving a score of 8.9, while iPlum scores lower at 7.7. Reviewers mention that the video conferencing features of Phone.com are more robust, making it a better option for businesses that rely heavily on virtual meetings.
- G2 users report that iPlum has a more user-friendly setup process, scoring 7.3 compared to Phone.com's 8.3. However, users mention that once set up, both platforms offer similar ease of administration, with both scoring 8.3.
- Reviewers mention that iPlum's pricing is more attractive for small businesses, with an entry-level price of $8.99 compared to Phone.com's $21.99. Users on G2 appreciate the cost-effectiveness of iPlum, especially for startups and small teams.
- Users report that both platforms have similar quality of support, with iPlum scoring 7.5 and Phone.com at 7.9. However, reviewers mention that Phone.com has a slight edge in customer service responsiveness, which can be crucial for businesses needing immediate assistance.
Pricing
Entry-Level Pricing
Phone.com
Plus Users
$21.99
1 User Per Month
Plus users get all of the features of the Basic plan with unlimited minutes and additional features that take the friction out of business communications.
- Unlimited minutes
- 1 Phone number per user
- HIPAA compliant video conferencing with 25 participants and video recording.
iPlum
Standard
$8.99
For mobile app calling, texting, voicemail, auto-text reply, business hours, phone tree and extensions.
- Get US or Canada Local Number
- Calling & Multimedia Texting
- Voicemail
Free Trial
Phone.com
No trial information availableiPlum
No trial information availableRatings
Meets Requirements
7.8
23
9.2
170
Ease of Use
7.6
23
8.6
172
Ease of Setup
8.2
11
7.8
163
Ease of Admin
7.8
9
8.5
44
Quality of Support
7.7
21
8.4
139
Has the product been a good partner in doing business?
7.2
9
8.1
45
Product Direction (% positive)
6.1
21
8.6
171
Features by Category
Platform
Not enough data
9.3
119
Not enough data
9.2
120
Not enough data
8.5
111
Not enough data
9.1
113
Not enough data
9.2
116
Not enough data
9.0
114
Not enough data
9.0
111
Not enough data
8.9
113
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Technology
Not enough data
9.4
24
Not enough data
8.9
23
Not enough data
7.9
21
Administration
Not enough data
7.9
21
Not enough data
8.0
22
Not enough data
7.6
21
Compliance
Not enough data
9.6
23
Not enough data
9.6
22
Platform Basics - VoIP Providers
Not enough data
7.4
65
Not enough data
8.0
67
Not enough data
7.5
63
Not enough data
6.8
63
Not enough data
6.5
62
Not enough data
6.5
62
Basic Communication
9.1
15
|
Verified
8.8
88
9.2
8
|
Verified
Feature Not Available
8.1
9
9.0
87
8.8
7
5.9
77
8.8
11
|
Verified
6.3
72
8.8
10
|
Verified
6.6
74
Agentic AI - VoIP Providers
Not enough data
6.3
50
Not enough data
6.5
50
Not enough data
6.4
51
Not enough data
6.4
49
Access
Feature Not Available
6.2
69
9.0
8
Feature Not Available
Feature Not Available
7.1
75
Advanced Features
8.6
11
|
Verified
5.7
70
9.1
11
6.4
77
9.0
13
|
Verified
8.3
82
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
7.8
9
Not enough data
7.6
9
Calling
Not enough data
7.5
26
Not enough data
Feature Not Available
Not enough data
8.6
27
Not enough data
Feature Not Available
Not enough data
8.3
11
Contacts
Not enough data
8.2
26
Not enough data
Feature Not Available
Not enough data
7.5
25
Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
10
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Phone.com and iPlum are categorized as VoIP Providers
Unique Categories
Phone.com is categorized as UCaaS Platforms and Video Conferencing
iPlum is categorized as Telemedicine, Google Workspace Communication Tools, Outbound Call Tracking, and HIPAA Compliant Messaging
Reviews
Reviewers' Company Size
Phone.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iPlum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.8%
Marketing and Advertising
10.3%
Transportation/Trucking/Railroad
6.9%
Real Estate
6.9%
Insurance
6.9%
Other
55.2%
Mental Health Care
53.7%
Health, Wellness and Fitness
11.9%
Hospital & Health Care
11.3%
Individual & Family Services
4.0%
Marketing and Advertising
2.3%
Other
16.9%
Discussions
Is Phonecom legit?
1 Comment
CW
Yes it is. I’ve been using it for 9 months Read more
Phone.com has no more discussions with answers
iPlum has no discussions with answers
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