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Compare Phone.com and iPlum 
Featured Products
At a Glance
Market Segments
Small-Business (75.9% of reviews)
Small-Business (98.9% of reviews)
Entry-Level Pricing
$21.99 1 User Per Month
$8.99
Phone.com
Star Rating
(33)3.5 out of 5
Market Segments
Small-Business (75.9% of reviews)
Pros & Cons
Entry-Level Pricing
$21.99 1 User Per Month
Browse all 3 pricing plansiPlum
Star Rating
(196)4.3 out of 5
Market Segments
Small-Business (98.9% of reviews)
Pros & Cons
Entry-Level Pricing
$8.99
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that iPlum excels in user satisfaction, boasting a higher overall rating compared to Phone.com. Users appreciate the user-friendly app interface and the ability to keep personal and business communications separate, making it a preferred choice for small businesses.
- According to verified reviews, iPlum has a significant edge in recent user feedback, with 40 reviews in the last 90 days compared to Phone.com's lack of recent reviews. This suggests that iPlum is actively engaging with its users and continuously improving its service.
- Users say that iPlum's pricing is more accessible, starting at $8.99, which is considerably lower than Phone.com's $21.99. This affordability is particularly appealing for small businesses looking to manage costs while maintaining effective communication.
- Reviewers mention that while Phone.com offers a seamless setup process and responsive customer support, iPlum's ease of use and intuitive features often lead to a smoother day-to-day experience for users, especially those who value simplicity in their communication tools.
- Users highlight that iPlum's features, such as the ability to use the service on personal devices, enhance flexibility and convenience. In contrast, Phone.com is noted for its strong customer support, with users praising the assistance they received during the transition to the platform.
- According to recent feedback, while Phone.com has strengths in specific features like conference calls and automated attendants, iPlum's overall performance in user satisfaction and feature accessibility makes it a more favorable option for many small business owners.
Pricing
Entry-Level Pricing
Phone.com
Plus Users
$21.99
1 User Per Month
Plus users get all of the features of the Basic plan with unlimited minutes and additional features that take the friction out of business communications.
- Unlimited minutes
- 1 Phone number per user
- HIPAA compliant video conferencing with 25 participants and video recording.
iPlum
Standard
$8.99
For mobile app calling, texting, voicemail, auto-text reply, business hours, phone tree and extensions.
- Get US or Canada Local Number
- Calling & Multimedia Texting
- Voicemail
Free Trial
Phone.com
No trial information availableiPlum
No trial information availableRatings
Meets Requirements
7.8
23
9.2
181
Ease of Use
7.6
23
8.6
183
Ease of Setup
8.2
11
7.9
174
Ease of Admin
7.8
9
8.6
46
Quality of Support
7.7
21
8.4
147
Has the product been a good partner in doing business?
7.2
9
8.2
47
Product Direction (% positive)
6.1
21
8.6
182
Features by Category
Platform
Not enough data
9.3
119
Not enough data
9.2
123
Not enough data
8.5
111
Not enough data
9.1
113
Not enough data
9.3
121
Not enough data
9.0
115
Not enough data
9.0
111
Not enough data
8.9
114
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Technology
Not enough data
9.4
24
Not enough data
8.9
23
Not enough data
7.9
21
Administration
Not enough data
7.9
21
Not enough data
8.0
22
Not enough data
7.6
21
Compliance
Not enough data
9.6
23
Not enough data
9.6
22
Platform Basics - VoIP Providers
Not enough data
7.4
65
Not enough data
8.0
68
Not enough data
7.5
63
Not enough data
6.8
64
Not enough data
6.5
62
Not enough data
6.5
62
Basic Communication
9.1
15
|
Verified
8.8
92
9.2
8
|
Verified
Feature Not Available
8.1
9
8.9
92
8.8
7
5.9
77
8.8
11
|
Verified
6.3
72
8.8
10
|
Verified
6.6
74
Agentic AI - VoIP Providers
Not enough data
6.3
50
Not enough data
6.5
50
Not enough data
6.4
51
Not enough data
6.4
49
Access
Feature Not Available
6.2
69
9.0
8
Feature Not Available
Feature Not Available
7.1
77
Advanced Features
8.6
11
|
Verified
5.7
70
9.1
11
6.4
78
9.0
13
|
Verified
8.4
85
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
7.8
9
Not enough data
7.6
9
Calling
Not enough data
7.5
26
Not enough data
Feature Not Available
Not enough data
8.6
27
Not enough data
Feature Not Available
Not enough data
8.3
11
Contacts
Not enough data
8.2
26
Not enough data
Feature Not Available
Not enough data
7.5
25
Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
10
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Phone.com and iPlum are categorized as VoIP Providers
Unique Categories
Phone.com is categorized as UCaaS Platforms and Video Conferencing
iPlum is categorized as Telemedicine, Google Workspace Communication Tools, Outbound Call Tracking, and HIPAA Compliant Messaging
Reviews
Reviewers' Company Size
Phone.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iPlum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.8%
Marketing and Advertising
10.3%
Transportation/Trucking/Railroad
6.9%
Real Estate
6.9%
Insurance
6.9%
Other
55.2%
Mental Health Care
54.8%
Health, Wellness and Fitness
11.7%
Hospital & Health Care
10.6%
Individual & Family Services
3.7%
Marketing and Advertising
2.1%
Other
17.0%
Discussions
Is Phonecom legit?
1 Comment
CW
Yes it is. I’ve been using it for 9 months Read more
Phone.com has no more discussions with answers
iPlum has no discussions with answers
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