
There are limited positives I can point to. After significant time and expense getting the platform implemented, the system appears to function reasonably well once it is up and running. Review collected by and hosted on G2.com.
Customer service and communication have been extremely poor. There is no direct phone contact for the people managing the account, scheduled calls have been missed, and emails often go unanswered for extended periods. Even simple requests can become unnecessarily difficult because it is so hard to get a timely response. Review collected by and hosted on G2.com.



