---
title: Payhawk Reviews
meta_title: 'Payhawk Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 900 reviews by the users' company size, role or industry
  to find out how Payhawk works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 900
  scale: '5'
date_modified: '2026-08-02'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---

# Payhawk Reviews
**Vendor:** Payhawk  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 900
## About Payhawk
Payhawk is an AI-native spend management platform that orchestrates company spending across Bills, Cards, Expenses, Travel, and Procurement to give finance teams maximum control, automation, and visibility. The platform combines a global money account with powerful automation and AI agents that enforce policies, budgets, and approval flows on every payment while giving employees a seamless spending experience. Payhawk includes specialized AI agents designed to streamline different areas of company spending: • Finance Controller Agent – automates routine finance operations and reduces manual reconciliation work. It also includes Agent Fetch, an AI-powered capability that automatically retrieves missing receipts and invoices directly from supplier portal attaching them to transactions so finance teams no longer need to chase employees or suppliers for documentation. • Payments Agent – helps employees resolve card and expense-related issues in real time. It enables instant self-service support for problems like failed or blocked transactions, provides real-time updates on reimbursements, per diems, and mileage status, and answers policy-related questions. • Procurement Agent – manages purchase requests, approvals, and purchase orders in one place, helping companies ensure spend is approved before it happens and aligned with company budgets. • Travel Agent – simplifies business travel by integrating booking, payment, and expense management into a single workflow, reducing manual expense reporting and improving policy compliance. Payhawk allows companies to manage all types of business spend in one platform, transforming processes around Travel, Cards &amp; Expenses, Accounts Payable, and Procurement. Companies can adopt these modules gradually or implement them together to create a unified spend management system. The platform also provides a global money account that enables companies to operate internationally with ease. Customers can issue corporate cards, manage multi-currency accounts, and make supplier payments in over 150 countries and 115 currencies. Payhawk supports dedicated IBANs, local payment rails such as SEPA, ACH and Faster Payments, and highly competitive FX rates. A key differentiator of Payhawk is its deep accounting and ERP integrations. The platform is built with strong accounting logic, enabling seamless syncing with systems such as Microsoft Dynamics, NetSuite, Exact, Xero, Sage, Pennylane and QuickBooks. This allows finance teams to automate reconciliation, maintain accurate financial records, and reduce manual data entry. Headquartered in London with offices across Europe and the US, Payhawk serves mid-market and enterprise companies globally, including brands such as Luxair, Babbel, and Vinted. By combining automation, global payments infrastructure, and AI-powered finance agents, Payhawk helps organizations reduce manual work, improve financial control, and give finance teams more time to focus on strategic decisions.



## Payhawk Pros & Cons
**What users like:**

- Users find Payhawk&#39;s platform to be **intuitive and easy to use** , streamlining expense management efficiently. (439 reviews)
- Users appreciate the **ease of expense management** with Payhawk, finding it simple and intuitive for tracking and approvals. (222 reviews)
- Users appreciate the **excellent customer support** of Payhawk, noting fast and clear replies from a professional team. (212 reviews)
- Users value the **time-saving capabilities** of Payhawk, appreciating its efficiency in managing expenses and reimbursements. (167 reviews)
- Users appreciate the **simple and intuitive interface** of Payhawk, making expense management effortless and efficient. (166 reviews)
- Users appreciate the **efficiency** of Payhawk, enjoying quick, easy expense management and real-time tracking. (157 reviews)
- Simplicity (121 reviews)
- Easy Upload (118 reviews)
- Simple (118 reviews)
- Integrations (101 reviews)

**What users dislike:**

- Users face **approval issues** with delayed requests and complex navigation in Payhawk&#39;s mobile app. (58 reviews)
- Users face **missing features** that hamper usability, like complex navigation and lack of request tracking until approval. (53 reviews)
- Users struggle with the **approval process** , finding it non-intuitive and difficult to track request submissions effectively. (42 reviews)
- Users find the **limited customization** options in Payhawk challenging, impacting their ability to tailor the platform to specific needs. (42 reviews)
- Users find the **card approval process confusing** and face issues with integrations and managing employee card changes. (41 reviews)
- Users highlight the **limited options** in Payhawk&#39;s virtual card management, affecting flexibility in transactions. (37 reviews)
- Users report **integration issues** with Payhawk, citing API adaptation challenges and bugs affecting overall functionality. (36 reviews)
- Receipt Scanning Issues (34 reviews)
- Invoice Issues (33 reviews)
- Bug Issues (32 reviews)

## Payhawk Reviews
  ### 1. Real-Time Financial Visibility with Fast Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Antonio z. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about Payhawk?**

I really like Payhawk's centralized supplier management, which allows our business to manage vendor payment details in one place. It provides a real-time dashboard that gives our executive team instant financial visibility. The initial setup of Payhawk was fast, which was convenient for us.

**What do you dislike about Payhawk?**

I think there could be improvements in travel expense automation. Integration with a travel booking system could streamline travel expenses management.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk for managing subscriptions and tracking payments. It solves delayed financial insights by providing real-time dashboards for instant executive financial visibility.

**Official Response from Raquel Orejas:**

> We're glad to hear that you find our centralized supplier management and real-time dashboard beneficial for your business. We appreciate your feedback on travel expense automation and integration with travel booking systems, and we will definitely take that into consideration for future improvements.

  ### 2. Streamlined and Smart: Payhawk Makes Expense Management Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elena N. | Senior Operations Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2025

**What do you like best about Payhawk?**

Payhawk is incredibly intuitive and backed by advanced technology. I really appreciate how it streamlines the expense submission process while automatically capturing all the essential information. The customer support is always easy to reach and very helpful whenever any issues arise. I use Payhawk every day to manage invoices from external vendors and transactions through my Payhawk digital Card, and I can’t recommend it highly enough. It’s also very reliable and almost never experiences downtime.

**What do you dislike about Payhawk?**

There’s really not much to dislike about Payhawk, but if I had to point out one area for improvement, it would be the mobile app. While it works well, it feels a bit more limited compared to the desktop version.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk daily to handle invoices from external suppliers and track transactions made with my Payhawk digital card. It also allows me to generate insightful reports and easily monitor monthly spending by vendor.

  ### 3. Excellent software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sannah M. | Sales Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2025

**What do you like best about Payhawk?**

I like how easy the integration with Xero is to allow for easier bank reconciliations. Another feature that sold the software to me was the amount of control over usage and the ability to add personalised rules and budgets to each card holder. This makes it easier to run the business smoothly by limiting junior members of staffs usage, whilst allowing a higher spending limit for senior management. The customer support is very good as there is a live chat function where you can easily get help without having to sit on the phone for ages. Implementation was very easy as we were guided by a implementation manager in a video call.

**What do you dislike about Payhawk?**

Although I am sure this is for security purposes, it is quite tedious to pay invoices as they must be approved on the app. This notification does not always show up which makes it difficult to pay them easily.

**What problems is Payhawk solving and how is that benefiting you?**

A major problem we had was monitoring employee spending as each person had a different spend limit per week. Payhawk solves this problem by allowing us to add spendature limits on cards for each employee - blocking them from spending any higher. Another issue we had was employees not adding their receipts, which was causing VAT claim issues, however we can again limit the amount of no receipt expenses before the employees card is blocked - thus encouraging them to add receipts immediately.

  ### 4. Facilitate Invoice Management with Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrés M.

**Reviewed Date:** December 16, 2025

**What do you like best about Payhawk?**

Payhawk is wonderful because it makes my job of reviewing invoices much easier. I love the ease of uploading expenses, categorizing them, and reading invoices, which makes the process very comfortable and fast. Additionally, the support team is very helpful, which is a great support. The initial setup of Payhawk was also very easy, which I really appreciate.

**What do you dislike about Payhawk?**

The reports we download sometimes take a while to download, and some last-minute changes do not appear when downloading a new report.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk to upload and categorize invoices, which makes it easy to have convenient and quick reports when reading data. It's wonderful for reviewing invoices and the process is easy. I really like the ease of managing invoices.

  ### 5. Agile and easy expense management. A must in every company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alvaro H. | CTO CISO CDO, Construction, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Payhawk?**

This system has been outstanding for managing our company payments. It has significantly cut down the time we spend on employee expense reports, thanks to its user-friendly interface. Our accounting department now enjoys much greater control over expenses, and the management of reimbursements is both fast and efficient. The implementation service has also been excellent, with prompt and patient support throughout the process, making the transition very smooth. We now rely on it daily and are in the process of replacing our old cards with Payhawk cards. Additionally, the system offers numerous integrations, which makes syncing with our ERP system almost effortless.

**What do you dislike about Payhawk?**

We would appreciate having more options for customized approval circuits. Additionally, it would be helpful if the data updated automatically without requiring a browser refresh. There is a minor issue in that the system is designed for both PC and mobile use, but when rolling out the app to staff members who do not have access to a PC, the implementation process has taken longer than we anticipated.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk has significantly saved our team time by streamlining the way we handle expenses, reimbursements, and company cards. The process is now much faster, more transparent, and far easier to manage. Previously, we wasted considerable time tracking down receipts, reconciling transactions, and manually checking expense reports. With Payhawk, everything is centralized and automated, freeing us up to concentrate on more important tasks rather than administrative duties. Overall, it has truly enhanced our efficiency and improved financial visibility throughout the company.

  ### 6. Simplifies Expense Management for Our Fleet

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jurgita G. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 04, 2026

**What do you like best about Payhawk?**

I appreciate Payhawk as the easiest way to pay company expenses related to trips. I like that our drivers don't have to use cashes anymore. We can manage all functions so drivers cannot use it for their own needs.

**What do you dislike about Payhawk?**

Our drivers always have problems with connection and some of them do not understand how to use it.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk makes it easy to pay company expenses related to trips, so our drivers don't need to use cash. We can also manage all functions to ensure drivers use it appropriately.

**Official Response from Raquel Orejas:**

> Thank you for sharing your positive experience with Payhawk. We're committed to providing a seamless expense management solution for your fleet. We apologize for the connectivity and usability issues some of your drivers have experienced, and we're actively addressing these concerns.

  ### 7. Effortless and Effective Expense Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jesús M.

**Reviewed Date:** October 29, 2025

**What do you like best about Payhawk?**

I have found Payhawk to be a preferable option compared to my previous experience with Pleo, largely due to its ease of use. When I set it up, the process was straightforward and hassle-free, which left a very positive impression. The software effectively manages employee and supplier expenses, making these tasks more efficient for me. The ability to handle reimbursements is another standout feature that I find quite useful. I appreciate that the integration possibility with tools like Holded seems promising, even though I haven't fully explored it yet. The customer support has been commendable; in particular, an issue I had was efficiently resolved by a representative named Damyan. The fact that it is easy to integrate with other systems adds to its attractiveness, and overall, as a user-friendly tool, Payhawk enhances my workflow.

**What do you dislike about Payhawk?**

Some difficulty to be certain about internacional accounts reimbursements.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk for managing employee and supplier expenses. It is easy to integrate and use, making expense management more efficient.

  ### 8. Speeds Expense Authorization with Seamless Mobile Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bridget K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about Payhawk?**

I like how the finance team can monitor transactions and spending instantly across departments. I appreciate the automated approval workflow and mobile approval which speed up expense authorization. I love that I can scan receipts and request funds directly from my phone. The initial setup was fast.

**What do you dislike about Payhawk?**

Some integration required manual exports instead of fully automatic syncing

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk to monitor transactions and spending across departments instantly. It automates approval workflows and offers mobile approval, speeding up expense authorization. I can scan receipts and request funds directly from my phone.

**Official Response from Raquel Orejas:**

> Hi Bridget,

We appreciate your feedback and are pleased to hear that Payhawk is helping you monitor transactions and spending across departments instantly, as well as speeding up expense authorization with automated approval workflows and mobile approval.



  ### 9. Easy and intuitive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Payhawk?**

As an administrator on Payhawk, the platform allows me to centralize the management of corporate expenses securely and efficiently. I can control budgets, approve payments, issue physical and virtual cards, and automate accounting reconciliation. The interface is intuitive and the support is fast, which facilitates implementation throughout the company.

**What do you dislike about Payhawk?**

Its biggest disadvantage is the management of team card expenses, as it does not have a departmental card that allows for staff rotation within a department without the hassle of having to change the card number on each of the linked platforms. I think it would be a good service and would add a plus to the platform.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk solves the lack of expense control, manual processes, accounting errors, card management, regulatory compliance, and cash flow optimization through automation, visibility, and centralized real-time control.

  ### 10. Issuance of cards and simple API, ideal for teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jorge H. | Software Developer &amp; IT Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 27, 2025

**What do you like best about Payhawk?**

I find it very easy to issue cards for employees, manage spending limits, leverage custom fields, and use their API.

**What do you dislike about Payhawk?**

I have missed the custom fields in the users.

**What problems is Payhawk solving and how is that benefiting you?**

Having several companies within the group, having an individual panel for each one makes it easier for us to locate and manage expenses when sending them to the ERP. Additionally, virtual cards allow us to easily control who makes the expenses, where, and how, thus avoiding the need to manage tickets or invoices manually.

  ### 11. Efficient Global Payment Solution with Smooth Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shannon P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2026

**What do you like best about Payhawk?**

I like how Payhawk centralizes financial data, managing all expenses, invoices, and card payments in one place. It also makes managing corporate cards easy by allowing me to issue and control company cards centrally with custom spending controls. The initial setup was smooth.

**What do you dislike about Payhawk?**

I don't like the pricing complexity and would appreciate more transparency.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk for making global payments in multiple currencies and managing corporate cards centrally, with custom spending controls. It centralizes financial data, managing expenses, invoices, and card payments all in one place.

**Official Response from Raquel Orejas:**

> Thank you for sharing your positive experience with Payhawk! 

We're thrilled to hear that you find our platform efficient and user-friendly for managing financial data and corporate cards. We appreciate your feedback regarding pricing transparency and will certainly take that into consideration for future improvements. If you have any specific questions or concerns about pricing, please feel free to reach out to our customer support team. We're here to assist you and ensure you have a seamless experience with Payhawk. 

Thank you for choosing us as your global payment solution!

  ### 12. Helpful and easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2026

**What do you like best about Payhawk?**

Easiness to use and continue investment in new features

**What do you dislike about Payhawk?**

I dislike the fact that is not covering more regions like UAE

**What problems is Payhawk solving and how is that benefiting you?**

Corporate Card solution for the company and approvals in app

**Official Response from Raquel Orejas:**

> Thank you for your feedback..
We understand your concern about coverage in regions like the UAE and we appreciate your input. We are constantly working to expand our services to more regions to better serve our customers. 

We're glad to hear that Payhawk is solving corporate card and approval challenges for your company. If you have any further questions or need assistance, please don't hesitate to contact us. 

Thank you for choosing Payhawk!

  ### 13. Handy for expenses while traveling, downside with support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rick v.

**Reviewed Date:** December 03, 2025

**What do you like best about Payhawk?**

I greatly appreciate the user-friendliness of Payhawk. It's nice that we no longer have loose receipts or processing backlogs, which ensures an up-to-date expense overview of our employees. Although we are still relatively early in our use, I find the export function very promising and it is appreciated by us during the initial setup phase. I found the initial installation of Payhawk very simple and seamless. Overall, I am quite satisfied with the experience, which is why I give Payhawk a recommendation score of 8 out of 10.

**What do you dislike about Payhawk?**

So far, we have experienced a high turnover of our success managers, which means communication does not always go smoothly. This could perhaps be improved.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk solves the problem of loose receipts and backlogs, and provides us with an up-to-date overview of employee expenses.

  ### 14. Easy to use, but still a little bit complicated to still add all the bills. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alina P. | Dentist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Payhawk?**

I like to have Payhawk on my cellphone because it is very intuitive and easy to use. 


**What do you dislike about Payhawk?**

The paywawk could give you a notice that the money is plafond finishing. 



**What problems is Payhawk solving and how is that benefiting you?**

It is more direct to send the company the travel expenses to the company. 
It is easier to add all the expenses.
It is easy to do the calculation of the expenses with the km.

  ### 15. Had a serious issue with accessing the platform - amazing response from Support Team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Martin B. | Finance Director - Australia, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2025

**What do you like best about Payhawk?**

Payhawk is a very intuitive system to use. 
Easy to process and approve expenses / invoices inline with company DOA and integrates seamlessly with NetSuite.

I had some bug issues with the platform, however the support team were really responsive, and as soon as the issue was understood it was escalated, the engineering team arranged a call to better understand the issue and try to resolve.  It wasn't possible to fix during the call but the next day the issue was fixed. The support service was outstanding.

**What do you dislike about Payhawk?**

As we don't integrate with our bank - you have to manually mark invoices as paid.
Also Credit Cards are not yet available in my region - Australia.

**What problems is Payhawk solving and how is that benefiting you?**

Speed to add invoices and its AI features. Also aligned to a global DOA & COA is a great time saver.

  ### 16. Ease of use and functionality

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roberto C. | Center manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2025

**What do you like best about Payhawk?**

It allows me to have complete, real-time control over the expenses incurred by my company's employees.
Not only does it work with a physical card, but it can also be linked to mobile phones.
Being able to upload invoices digitally and link them to the different suppliers we work with allows us to control expenses from the administration department.
Another point we valued was having support that would help us quickly and efficiently, and we have had that thanks to them.

**What do you dislike about Payhawk?**

We have been working with them and so far we have not had any problems with them.

**What problems is Payhawk solving and how is that benefiting you?**

Keeping track of all my employees' expenses in a single application, as well as ensuring that they upload invoices for all their expenses.

  ### 17. Seamless Business Credit Card and App Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** ash j. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2026

**What do you like best about Payhawk?**

I like using Payhawk as a business credit card because it's a good credit card and has a great app. I appreciate that it's accepted everywhere and the app itself is a highlight for me. The multi-factor authentication adds another layer of security, which I find valuable. Having online access is also crucial, and the initial setup was easy. Overall, I would definitely recommend Payhawk.

**What do you dislike about Payhawk?**

N/A

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk offers a good credit card and a great app that's accepted everywhere, enhancing its utility.

**Official Response from Raquel Orejas:**

> Thank you for sharing your positive experience with Payhawk! 

We're thrilled to hear that you find our business credit card and app valuable for your needs. We're committed to providing a seamless and secure experience for our users, and we're glad to hear that you appreciate features like multi-factor authentication and easy online access. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your experience with Payhawk continues to meet your expectations. Thank you for recommending us, and we look forward to serving you in the future!

  ### 18. Effortless Adoption and User-Friendly Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2025

**What do you like best about Payhawk?**

The simplicity of use really stands out. Everything is straightforward, and our employees were able to adopt it very easily, even before we provided any training.

**What do you dislike about Payhawk?**

To be honest, there isn't much to mention. There are a few limitations regarding ERP integration in certain areas, and some features are initially released at the entity level rather than for the entire group. However, these issues are not particularly significant.

**What problems is Payhawk solving and how is that benefiting you?**

The integration with NetSuite is excellent, and it works well with Egencia too, which is helpful since we receive many invoices from them. Having all our information consolidated in one place is extremely convenient. The platform is highly customizable, allowing us to tailor any process to fit the needs of each of our subsidiaries.

  ### 19. Effective Budget Management and Smooth Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Veronica A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2026

**What do you like best about Payhawk?**

I like Payhawk's role-based access control, as it provides different permission levels to help my organization manage financial access securely. I also found the initial setup to be smooth.

**What do you dislike about Payhawk?**

I don't like that the mobile app lacks offline functionality. Employees should be able to submit expenses even when internet access is limited.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk helps me control company budgets by implementing spending limits and preventing overspending. It offers role-based access control to manage financial access securely.

**Official Response from Raquel Orejas:**

> It's great to hear that Payhawk is helping you control company budgets and manage financial access securely. We appreciate your feedback about the mobile app's offline functionality and will take it into consideration for future enhancements.

  ### 20. The best Expense Management software in the market.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2025

**What do you like best about Payhawk?**

- very powerful OCR
- very good product development
- very good customer support
- intuative platform / eays to use

**What do you dislike about Payhawk?**

- obviously the price is pretty high
- no cashback on credit cards transactions

**What problems is Payhawk solving and how is that benefiting you?**

- managing incoming invoices

  ### 21. Automation at Its Best for Payment Processing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dion D. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 20, 2026

**What do you like best about Payhawk?**

I like how Payhawk is very much automated and does most of the work for me. Once I build the account associations, the system manages the rest, which saves me from having to manually allocate. With a little guidance, it was fairly easy to set up.

**What do you dislike about Payhawk?**

We want to have other applications connect to Payhawk so just learning now but more info or demos on how to connect common applications would be helpful.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk automates tracking spend and eliminates issues with physical cards, making vendor payments smoother by managing account associations and reducing manual allocation.

  ### 22. Quick and helpful support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lee-Anne  L. | Head of Finance, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2025

**What do you like best about Payhawk?**

Support tickets are handled quickly and professionally 

**What do you dislike about Payhawk?**

If invoices received from same suppliers should be coded the same as the previous month 
Would also like to be able to download a statement

**What problems is Payhawk solving and how is that benefiting you?**

Speeding up AP process , with having budget managable in advance, with transaparency with teams.

  ### 23. User-Friendly and Efficient for Overseas Operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rosaldo D.

**Reviewed Date:** October 17, 2025

**What do you like best about Payhawk?**

I appreciate how easy and straightforward it was to set up PayHawk. Within five to ten minutes of installing the mobile application, I was able to use my card to process vouchers, which is incredibly efficient. The mobile application stands out as being particularly user-friendly, which makes the functionality easy to navigate.

**What do you dislike about Payhawk?**

I had a problem with my phone number, and there wasn't a recovery option available in the application. Unlike other applications, such as Facebook, which provide alternative recovery options when you don't have access to your phone number, PayHawk lacks this feature. It would be helpful to have options like email or security questions for account recovery in cases where the phone number is inaccessible.

**What problems is Payhawk solving and how is that benefiting you?**

PayHawk solves the problem of processing vouchers for a UK-based company while I'm in the Philippines, providing a UK-based card for seamless overseas transactions.

  ### 24. Using Payhawk is extremely user friendly built in with sophisticated technology

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael O. | Client Liaison Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2025

**What do you like best about Payhawk?**

Using Payhawk is extremely user friendly built in with sophisticated technology. I love the way how it simplifies the process when submitting expenses whilst also capturing key information that is required. The customer support function is also easily accessible whenever and if needed to help resolve any issues any users have. I utilise Payhawk daily when processing invoices from external suppliers and transactions submitted via my Payhawk Credit Card and can not praise Payhawk enough. It rarely goes offline.

**What do you dislike about Payhawk?**

Occasionally Payhawk will delete an action already entered when when adding an expense but is an easy fix by just re-adding the note on the entry.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk has made it easy for me to submit payments and invoices for payments and reimbursements. It is very easy to navigate and reduces admin time from our perspective.

  ### 25. Efficient Expense Management and Easy Reimbursements with Payhawk

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2026

**What do you like best about Payhawk?**

Payhawk is efficient and easy to use, helping me to streamline the process of managing expenses and reimbursements.  I appreciate the complementary mobile app too, which is great for submitting expenses on the go quickly.

**What do you dislike about Payhawk?**

There is little to dislike about Payhawk - I have not found much fault with it.

**What problems is Payhawk solving and how is that benefiting you?**

I'm able to easily submit, track, and receive feedback on transactions from my team members.

**Official Response from Raquel Orejas:**

> Thank you for your positive review! We're glad to hear that you find Payhawk efficient and easy to use, and that the complementary mobile app is helpful for submitting expenses on the go. We appreciate your support!

  ### 26. Intuitive Design, Improvement Needed in AI and OCR

**Rating:** 3.0/5.0 stars

**Reviewed by:** Álvaro G.

**Reviewed Date:** November 19, 2025

**What do you like best about Payhawk?**

I like the design of Payhawk, which I find intuitive. This greatly facilitates the handling of the software, especially when managing corporate expenses and automatic accounting in the ERP. A well-thought-out and intuitive design saves me time and effort, allowing me to focus on more critical activities of my work.

**What do you dislike about Payhawk?**

I don't like the automation of unnecessary values and I believe that the artificial intelligence and OCR capabilities of Payhawk need improvements. For example, the AI is unable to correctly interpret the currency of expenses; it often incorrectly interprets the Australian dollar symbol as the US dollar, leading to incorrect interpretations of expenses.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk to automate accounting in the ERP, simplifying corporate expense management with an intuitive design.

  ### 27. Effortless and Reliable Expense Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Payhawk?**

I really like that Payhawk is easy, fast, and reliable. It made the initial setup incredibly easy for me. I received support on two card transactions within minutes, providing me with full details and instructions. This level of quick and detailed support is something I value highly.

**What do you dislike about Payhawk?**

I think the currency exchange feature should be made available in Payhawk. If it were available, we could do foreign exchange within the system.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk arranges bank transfers, card payments, and expense management with a system for approvals. It's easy, fast, reliable, and provides quick support on transactions, which my previous bank lacked.

  ### 28. Easy to Use, Simple to Integrate, and an Excellent Company to Work With

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fraser M. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2026

**What do you like best about Payhawk?**

Easy of use, simple to implement and integrate, excellent company to work with

**What do you dislike about Payhawk?**

Nothing, it has been a revelation to our business

**What problems is Payhawk solving and how is that benefiting you?**

The major benefit is far greater insight into our spending trends

**Official Response from Raquel Orejas:**

> It's great to hear that Payhawk is providing greater insight into your spending trends. We're committed to helping our customers gain valuable insights into their finances.

  ### 29. Effortless AP Automation, Needs Glitch Fixes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Garrett c. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2026

**What do you like best about Payhawk?**

I like that Payhawk can extract invoice data automatically and streamline the approval and payment workflow. The initial setup was smooth, which was a pleasant experience.

**What do you dislike about Payhawk?**

I dislike the software glitches that occur after updates. Sometimes updates introduce bugs that affect invoices, settings, and accounting workflows.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk to automate accounts payable workflow. It helps with poor budget control by allowing the finance team to assign budgets and monitor spending in real time.

**Official Response from Raquel Orejas:**

> Thank you for sharing your positive experience with the initial setup and the benefits of using Payhawk for accounts payable automation. We understand the frustration caused by software glitches and are committed to resolving them promptly to ensure a smooth user experience.

  ### 30. Payhawk Made Our Company Spend Smarter and Easier to Manage

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sourav A. | Finance Associate, Accounting, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 07, 2025

**What do you like best about Payhawk?**

What I like best about Payhawk is how it strikes the perfect balance between robust functionality and a genuinely user-friendly experience. From the very beginning, the implementation process was smooth and surprisingly quick our finance team and even non-finance users were able to adopt it with minimal onboarding.

We use Payhawk extensively across departments for issuing company cards, submitting and approving expenses, and reconciling monthly spend. Features like real-time expense tracking, receipt capture via mobile, and automated policy enforcement have significantly reduced our manual workload and improved accuracy.

One of the biggest wins for us was the integration with Xero it only took a few minutes to connect, and everything has synced perfectly since then. It saves us hours during month-end close. Also, having both virtual and physical cards with customizable limits has really improved control over team budgets.

The interface feels modern and clean, with no unnecessary clutter, which makes it easy for even non-finance folks to use confidently. And whenever we’ve had a question, the customer support team has been proactive and genuinely helpful, which makes a big difference.

Overall, Payhawk has helped us create a structured, efficient, and transparent spend process across the company without making it feel like a burden on the team.

**What do you dislike about Payhawk?**

There’s honestly very little to dislike about Payhawk, but if I had to highlight something, it would be the mobile app experience, which while functional can feel slightly limited compared to the desktop version. For example, reviewing older transactions, accessing detailed spend history, or switching between multiple company accounts is a bit more cumbersome on mobile.

Additionally, while the platform is packed with great features, some of the admin settings and workflow configurations could benefit from clearer explanations or tooltips especially for new admins setting things up for the first time. It took us a bit of trial and error to figure out certain approval rules and card restrictions.

That said, I have to give credit where it’s due the Payhawk support team is genuinely responsive and helpful. Any time we’ve hit a snag or weren’t sure how to proceed, they’ve jumped on a call or shared documentation right away, which makes these small issues easy to overcome.

**What problems is Payhawk solving and how is that benefiting you?**

Before Payhawk, we were relying on a mix of shared corporate cards, spreadsheets, and manual receipt chasing to track company expenses which often led to delayed reconciliations, missing receipts, and very little visibility into real-time spend.

Payhawk has completely transformed that process for us. By issuing individual company cards (both virtual and physical), we’ve been able to give teams autonomy over their budgets while still maintaining full visibility and control. Their spend policies, receipt capture, and real-time approval workflows have helped us enforce compliance without slowing anyone down.

We also no longer have to wait until month-end to understand spend patterns—thanks to the real-time dashboards, we can make informed decisions on the go. And with the Xero integration, syncing transactions and reconciling them is almost automatic, saving hours of manual work each week for our finance team.

In short, Payhawk is solving our biggest operational pain points around expense tracking, compliance, and reconciliation, and the time and effort it’s saved has made it a key part of our finance stack.

  ### 31. PayHawk - revolutionising company cards

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stuart T. | Group FInancial Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Payhawk?**

I love how intuitive Payhawk is to use. It's very easy to issue new cards, amend limits, setup new employees. Most administration tasks take a few minutes max, new cards can be issued in very easily.  Employees are also happier with how the system works compared to traditional corporate cards and ease of uploading receipts and invoices.

Payhawk has also seamlessly integrated with our financial system enabling straightforward reconciliations.  The development roadmap which includes a 'Financial controller agent' which will make chasing receipts and uploading receipts easier looks a like a great feature which we are looking forward to being live.

**What do you dislike about Payhawk?**

At the moment I have no major gripes with Payhawk.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk allows us to quickly issue corporate cards with defined limits to employees so they can raise purchases directly. This cuts down time in processing supplier payments.

  ### 32. Very Useful and Easy to Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Miguel O. | Director Financiero, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about Payhawk?**

Payhawk it's very useful and easy to use it.

**What do you dislike about Payhawk?**

Sometimes OCR not detect correctly if its an invoice or ticket

**What problems is Payhawk solving and how is that benefiting you?**

A problem about a charge not recognized.

**Official Response from Raquel Orejas:**

> We're glad to hear that you find Payhawk useful and easy to use! We understand the frustration with OCR detection and are constantly working to improve this feature for a better user experience. Thank you for bringing this to our attention.

  ### 33. Integrated payment cars and expense management system, efficient and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Benoit C. | Tram manager sales, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2025

**What do you like best about Payhawk?**

far better than other business card providers, expenses receipts and invoices can be updated just using your phone cam with gidance from the app to get the right picture

**What do you dislike about Payhawk?**

procees to upload fund on each employee card

**What problems is Payhawk solving and how is that benefiting you?**

Easy manage employee expense and real time funding
Expense control using profiles

  ### 34. Quick Card Management, but with Challenges in Automation

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jesus F.

**Reviewed Date:** November 19, 2025

**What do you like best about Payhawk?**

I like the efficient card management that Payhawk offers. The issuance, limit modification, policies, and other daily card management tasks are carried out quickly and intuitively, which greatly facilitates administration and allows for quick adjustments to the team's needs. This functionality of Payhawk not only saves time but also reduces the complexity of managing multiple cards in a business environment. The ability to perform these actions intuitively is something I truly appreciate.

**What do you dislike about Payhawk?**

they make updates without prior notice and disrupt automated procedures. The automation of processes was complicated.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk for managing staff expenses, quickly reconciling expenses and company cards, and managing cards intuitively.

  ### 35. Excellent service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.)

**Reviewed Date:** April 06, 2023

**What do you like best about Payhawk?**

Payhawk provides a safe environment for transaction, allowing users to be able to use it for their everyday business needs. On top it provides reports so that all transactions can be safely monitored.

**What do you dislike about Payhawk?**

Altohugh payhawk is a very usefull tool , sometimes has a few bugs that disrupt the everyday useage. 2 examples that recently caused problems are:
1) The card didn't go through 
2) The spit feature in expenses has a bug that doesn't recognise the correct amounts.

**What problems is Payhawk solving and how is that benefiting you?**

We can use our business  cards to make payments for us and for our colleagues. We can also submit the relevant receipts so that the manager can also have a report with all expenses.

  ### 36. I had problem with card managment. But I recived help from Payhawk team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karol G. | Senior Treasury, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 11, 2025

**What do you like best about Payhawk?**

Clean interface – It’s designed so that both finance teams and employees can use it without needing long trainings.

Seamless automation – Expense reporting, receipt collection, and approvals are straightforward, reducing manual work.

All-in-one platform – Instead of juggling multiple tools, Payhawk combines cards, expenses, invoices, and reimbursements in one place.

User experience – Submitting expenses or managing company spend takes just a few clicks, which makes adoption easier across teams.

**What do you dislike about Payhawk?**

Complex configuration – While the platform is generally simple, setting up card issuance rules, approval chains, and limits can feel unintuitive at first.

Workflow rigidity – Some companies find it tricky to adapt the default card approval processes to match their internal policies.

Learning curve for admins – Finance or HR managers may need extra time to understand how to best configure cards, especially if they want multiple layers of approval or department-specific rules.

**What problems is Payhawk solving and how is that benefiting you?**

Manual expense reporting – No more chasing receipts, spreadsheets, or paper reports.

Fragmented spend management – Instead of using different tools for cards, invoices, reimbursements, and approvals, everything is unified.

Lack of visibility – Finance teams often struggle to see real-time company spending. Payhawk provides instant insights.

Slow approval workflows – Traditional processes take days; Payhawk automates and speeds this up.

Compliance headaches – Missing receipts, VAT recovery issues, and audit preparation are simplified with automated reminders and digital records.

  ### 37. Fast and Easy Expense Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roberto R.

**Reviewed Date:** February 06, 2026

**What do you like best about Payhawk?**

I use Payhawk for expenses and payment. I appreciate its speed, as it helps me manage tasks efficiently. I also like its ease of use, which makes it simple to navigate. Additionally, handling employee expenses with Payhawk works well for me.

**What do you dislike about Payhawk?**

I don't like the issues with foreign currency payments and making partial payments.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk for expenses and payments. It solves speed issues and I like its ease of use, especially for handling employee expenses.

  ### 38. Excellent Netsuite API Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Laure P. | Finance Manager / FP&amp;A, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 29, 2025

**What do you like best about Payhawk?**

Definitely the direct direct integration with Netsuite

**What do you dislike about Payhawk?**

the User Experience is not intuitive and feels somewhat complex.
Once users submit a request, it does not appear in their feed until it is approvedn which makes it difficult for them to be sure the request has been successfully submitted 
Significant latency

**What problems is Payhawk solving and how is that benefiting you?**

Centralize all our expenses with an approval workflow

  ### 39. Easy-to-Use Platform for Card and Reimbursable Expenses

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kasia L. | Accounts Payable Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2026

**What do you like best about Payhawk?**

Easy platform to use for card and reimbursable expenses

**What do you dislike about Payhawk?**

The inability to change approver when the expenses belong to different department

**What problems is Payhawk solving and how is that benefiting you?**

submitting receipts through the paid email solves a lot of problems with missing receipts, ability to bulk approve and review is a massive plus

  ### 40. Very good experience with Payhawk but still some improvements needed

**Rating:** 3.5/5.0 stars

**Reviewed by:** Augustin L. | Directeur Administratif et Financier, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2025

**What do you like best about Payhawk?**

The ease of payments is a real advantage, as well as the AI that allows scanning invoices received by email and added to the platform to automatically fill in the fields.

**What do you dislike about Payhawk?**

Multi-currency management is quite archaic. Opening my USD account took more than a week and I can't transfer my euros to dollars directly from Payhawk. It would be nice to be able to pay bills in dollars directly from my euro account. This would also be advantageous for Payhawk, which would profit from the exchange rate.

**What problems is Payhawk solving and how is that benefiting you?**

Automatic invoice management is very efficient thanks to email scanning and AI that fills in the fields. The bank cards work very well and it is pleasant to have all the information centralized, especially with the possibility for employees to take photos of receipts. The management of monthly subscriptions is also a plus.

  ### 41. So far it's been great and everything works!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about Payhawk?**

Super simple, easy to use. I love the feature where you just need to email your receipts and it will automatically match with your expense.

**What do you dislike about Payhawk?**

With the volume of the expenses sometimes I can't be quick in submitting the receipts and it can be really frustrating when the card is potentially blocked.

**What problems is Payhawk solving and how is that benefiting you?**

It's allowing me to process my expenses in a much simpler and easier way. Previously we used to do this manually and it would take a really long time until these expenses would get processed.

  ### 42. Effortless Expense Management with Instant Card Access

**Rating:** 4.5/5.0 stars

**Reviewed by:** David P.

**Reviewed Date:** January 19, 2026

**What do you like best about Payhawk?**

I really appreciate the ease of use of Payhawk. I also like that the digital card is available immediately, which makes managing expenses more convenient. The initial setup was easy, and I didn't need to do much myself as a user.

**What do you dislike about Payhawk?**

I would like if there was a smarter pre-population of details that are required for claiming expenses, for example recurring invoices could be pre-classified so manual work is minimized.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk helps with expense management and travel, making paying for work expenses easier.

  ### 43. Payhawk is a  Game Changer for AP and Spend Management! Truly Impressive!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sourav A. | Finance Associate, Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2025

**What do you like best about Payhawk?**

I’ve been using Payhawk for quite some time now, and I can genuinely say I’ve become a big fan of the system.

Before Payhawk, we were using another AP solution, but shifting to Payhawk has made a world of difference for us. The platform is intuitive, efficient, and incredibly user-friendly. Implementation was also refreshingly straightforward, and we were able to get up and running with minimal disruption to our workflows.

One of the standout features for me is how easy it is to create corporate cards, virtual or physical, with just a few clicks. You can assign permissions, adjust spending limits, and monitor usage in real time with incredible ease. We use Payhawk on a daily basis, and it has quickly become a core part of our finance operations.

The flexibility Payhawk offers in building approval workflows is another major plus. It empowers teams to move fast, while still allowing finance to retain full visibility and control. This has greatly improved our internal processes and reduced room for error.

From an accounting perspective, Payhawk has helped us streamline our payables in a way that’s both efficient and compliant. The integration with Xero works flawlessly and has saved our team a great deal of manual effort. It’s helped us cut down reconciliation time significantly and allowed our finance team to focus on more strategic tasks.

On top of that, their support team has been incredibly responsive and helpful, which really builds confidence in the product and the team behind it.

In short, Payhawk has elevated the way we manage spend and accounts payable. It’s now an essential tool in our daily workflow, and I’d confidently recommend it to any finance team looking for a modern, scalable solution. Thanks!

**What do you dislike about Payhawk?**

To be honest, there’s very little to dislike about Payhawk, especially considering how much it has improved our workflows. Occasionally there can be a slight learning curve for new users, especially when setting up more advanced workflows or roles. But once you get the hang of it, it all works seamlessly. Thanks!

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk has solved major pain points for us around expense management, card control, and accounts payable. We can now instantly issue cards, set limits, and build custom approval workflows, giving teams flexibility while keeping finance in control. It’s made our processes faster, more efficient, and far less manual. Our accounting team especially benefits from the automated receipt matching and clean integration with our systems linked with Xero.

**Official Response from Magdalena Hristova:**

> Thank you so much for the thoughtful and detailed review! We’re thrilled to hear how Payhawk has become such a valuable part of your day-to-day operations. It’s great to see the impact on your workflows, from issuing cards to streamlining payables and accounting. We truly appreciate your kind words and support! 😊

  ### 44. Versatile and Easy to Love

**Rating:** 5.0/5.0 stars

**Reviewed by:** César T. | Administrador, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2026

**What do you like best about Payhawk?**

Versatility improvement unity among others

**What do you dislike about Payhawk?**

Nothing………………………………………………………………………………………

**What problems is Payhawk solving and how is that benefiting you?**

Join everything I need to be able to see any type of expense in real time.

**Official Response from Raquel Orejas:**

> Thank you for your positive feedback! We're glad to hear that you find Payhawk versatile and easy to use.

  ### 45. Streamlined Expense Management and Efficient Synchronicity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joe R.

**Reviewed Date:** December 05, 2025

**What do you like best about Payhawk?**

I appreciate Payhawk for its nice front-end platform and how well the card section works. It really helps that we can use the cards for all our monthly subscriptions, as it shows clear ownership to employees, allowing budget holders to fully understand the ongoing costs in their areas. The integration with NetSuite for direct syncing is a time-saver and ensures faster payments. Also, setting up Payhawk was pretty easy and works well.

**What do you dislike about Payhawk?**

Topping up the credit funds takes 3 days, that should be faster.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk saves us time by letting employees enter expenses directly and allows faster payments with direct sync to NetSuite.

  ### 46. Payhawk - A ideal solution for Expense management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ajay N. | Finance, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 16, 2025

**What do you like best about Payhawk?**

To be honest, we didn’t have high expectations when we started looking for a new expense management solution. We had been using Kloo previously and faced quite a few challenges with the app, so our motivation to try something new was pretty low. However, we eventually came across Payhawk, and after hearing some positive reviews, Avado’s senior leadership team decided to give it a shot.

Right from our very first call with the Payhawk product team, we were impressed. It genuinely felt like many of our existing issues were already being addressed even before we started the actual implementation. Once we began using the platform, I was genuinely amazed by how intuitive and user-friendly it is.

The filtering system, the ease of categorizing expenses, the speed of payments, and the simplicity of setting up workflows—everything is just so well thought out and efficient. One of my favorite features is how it handles missing receipts: instead of manually chasing people, you can just leave a note under the expense, and it automatically notifies the cardholder.

Overall, it’s been a fantastic experience so far—Payhawk is miles ahead of the tool we were using before. Truly a game changer for our finance processes.

**What do you dislike about Payhawk?**

Honestly there's not to be disliked, since it covers all the aspects that we need to manage our expenses as of now.

**What problems is Payhawk solving and how is that benefiting you?**

One of the biggest advantages we've seen with Payhawk is how seamlessly it integrates with our financial system. Previously, we had to manually input expenses into our finance software, which was time-consuming and prone to errors. Now, once an expense is approved in Payhawk, it’s automatically recorded in our financial system—saving us both time and effort.

When it comes to invoice payments, the automation continues. We no longer need to manually mark invoices as paid. Once a payment is made through Payhawk, it’s automatically matched and applied to the correct invoice in our system.

The expense categorisation feature has also been incredibly helpful. It not only simplifies reporting but also enables us to send reminders or notes for unapproved costs directly to the approvers—no need for back-and-forth emails.

And the ability to generate statements from Payhawk has made it much easier to reconcile balances between our financial system and Payhawk itself. It’s really streamlined a lot of our financial operations.

  ### 47. Effortless Expense Management with Room for AI Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Eleanor B.

**Reviewed Date:** November 11, 2025

**What do you like best about Payhawk?**

I really appreciate how Payhawk simplifies the task of adding expenses. With the volume of items I frequently order, it is incredibly beneficial to manage these expenses easily and quickly. This feature significantly streamlines my workflow and makes handling large volumes of transactions more efficient. Additionally, Payhawk proved to be very user-friendly from the start, with an initial setup process that was extremely easy, contributing to a seamless integration into our work routine.

**What do you dislike about Payhawk?**

I don't like the AI feature where it predicts what the expense reason is or the category it is meant to go into.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk helps our finance team collate expenses across teams and simplifies managing a high volume of expenses quickly.

  ### 48. User-Friendly for Payments, But ERP Connectivity Needs more flexibility

**Rating:** 3.5/5.0 stars

**Reviewed by:** Joan M. | Accounting Team Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2025

**What do you like best about Payhawk?**

Easy to implement and also easy to use tool without having a deep technical knowledge.

Managing CC, reimbursements and payments is way more efficient thaks to Payhawk.

Customer Support team is also very responsive and AI used for Customer Support is capable of solving issues most of the times.

**What do you dislike about Payhawk?**

Connectivity issues to our ERP as sometimes both frameworks are very restrictive.

**What problems is Payhawk solving and how is that benefiting you?**

Managing Credit Card expenses mainly, which is been easier than ever.

  ### 49. User friendly Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aishwarya A. | Senior Finance Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 12, 2025

**What do you like best about Payhawk?**

Payhawk offers a user-friendly mobile app available on both Android and iOS, allowing users to manage expenses, approve requests, and track spending on the go. Key features include real-time notifications, instant card activation with Apple/Google Pay integration, and receipt scanning with OCR for quick data entry. Users appreciate the intuitive interface and seamless experience, both on desktop and mobile. While it's praised for streamlining expense management, some users note a need for more customizable categorization and smoother accounting software integration.

**What do you dislike about Payhawk?**

Some users find the Payhawk mobile app slightly limited compared to the desktop version, missing a few advanced features. There can also be occasional syncing issues with accounting software, and expense categorization isn't fully customizable. New users may face a bit of a learning curve when setting up the mobile app. Despite these points, the app still offers solid core functionality for managing expenses on the go.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk is solving the problem of manual and time-consuming expense management by offering a mobile app that allows real-time tracking, receipt scanning, and instant expense submission. This reduces the need for paperwork and back-and-forth approvals, especially when on the move. It also helps enforce spending policies through instant notifications and digital card controls. As a user, this saves time, improves accuracy, and gives better visibility into company spending—even while away from a desk.

  ### 50. Payhawk has helped the company I work in a lot, but there is still a lot of improvements to be done.

**Rating:** 4.0/5.0 stars

**Reviewed by:** marina i. | Finance Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 12, 2025

**What do you like best about Payhawk?**

The most helpful thing is that we have everything invoice related in one software. From approvals, payments to exports for accountings, it helps a lot. Everything is there and we don't need to go searching through mails to see if we can pay something. It is also very easy to submit an invoice. Customer support is quick and helps us when there is a problem. I use Payhawk on a daily for 9 months now so I have had a lot of experience with changes and updates.

**What do you dislike about Payhawk?**

There are still some bugs from Payhawks side, with AI that sometimes reads invoices wrong, or when it stops working and gives errors when there is a lot of us inside the program at the same time, but the problems are minimal when you look at all of the benefits.

**What problems is Payhawk solving and how is that benefiting you?**

We have benefited from having everything that our treasury department needs in one program. We can submit invoices, pay invoices, download payment confirmations, externally export invoices for further billings to our clients, we can send invoices to accountings with service periods needed for booking.


## Payhawk Discussions
  - [Payhawk incentivises gift card without any remarks - then G2 says &#39;not eligible&#39;](https://www.g2.com/discussions/payhawk-incentivises-gift-card-without-any-remarks-then-g2-says-not-eligible) - 2 comments, 1 upvote

- [View Payhawk pricing details and edition comparison](https://www.g2.com/products/payhawk/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-03+05%3A06%3A28+-0500&secure%5Bsession_id%5D=2feef40a-1f94-4caf-8bed-791e2e17d734&secure%5Btoken%5D=a50a287ea84a49696740a2358b111c509775e6e31307e5d9f98622d745edb28b&format=llm_user)
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  - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)

## Payhawk Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Credit Card Integration

**Setup**
- Locations

**Setup**
- Data
- Approvals
- Alignment

**Planning**
- Processes
- Contracts
- Content
- Requisition

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Expense Reporting**
- Expense Automation
- Integration
- Compliance
- Mobile Functionality

**Card Management**
- Card Types
- Card Controls
- Configuration
- Fulfillment
- Replacement

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations

**Tracking**
- Mileage
- Logs
- Automation

**Performance**
- Benchmarks
- Forecasting

**Execution**
- Purchasing
- Invoicing

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance

**Invoice Processing**
- Approvals
- Batch Processing
- Consolidation
- Match Invoices

**Approval **
- Rules
- Workflows
- Submit

**Controls**
- Tokenization
- Security
- Card Networks
- Integration
- Testing
- APIs

**Reimbursement**
- Reimbursement
- Expenses
- Workflows

**Analytics**
- Visibility
- Performance
- Spend

**Analytics**
- Due Dates
- Benchmarking
- KPIs

**Analytics**
- Due Dates
- Cashflow
- Payment Tracking

**Payment Cards**
- One-time Virtual
- Recurring Virtual
- Physical

**AI - Travel Management**
- Personalization
- Cost Savings

**Integration**
- Accounting
- Payment Integration
- ERP

**Integration**
- Accounting
- Payments
- ERP
- Account Sync

**Reporting**
- Real time
- Multiple Views
- Export
- Budgets

**Platform - Mileage Tracking**
- Reporting
- Customer Support

**Agentic AI -  Procure to Pay**
- Multi-step Planning
- Autonomous Task Execution
- Proactive Assistance

**Agentic AI - Travel Management**
- Autonomous Task Execution
- Proactive Assistance

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Payments**
- Vendor
- Recurring
- Employee Reimbursements
- ACH

**Agentic AI - Invoice Management**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Agentic AI - Mileage Tracking**
- Autonomous Task Execution
- Adaptive Learning

**Employee Risk Management**
- Emergency Assistance Integration
- Risk Alerts & Safety Notifications

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow

**Fraud & Risk Management**
- Notifications
- Unique Cards
- Controls

**Sustainability & Reporting**
- Sustainability Reporting

**Administration**
- PCI Regulation Compliant

**Agentic AI - Spend Management**
- Proactive Assistance

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support

**Audit**
- Filters
- Post Audits
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

## Top Payhawk Alternatives
  - [Spendesk](https://www.g2.com/products/spendesk/reviews) - 4.6/5.0 (411 reviews)
  - [Pleo](https://www.g2.com/products/pleo/reviews) - 4.7/5.0 (1,417 reviews)
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