---
title: Payhawk Reviews
meta_title: 'Payhawk Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 901 reviews by the users' company size, role or industry
  to find out how Payhawk works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 901
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---

# Payhawk Reviews
**Vendor:** Payhawk  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 901
## About Payhawk
Payhawk is an AI-native spend management platform that orchestrates company spending across Bills, Cards, Expenses, Travel, and Procurement to give finance teams maximum control, automation, and visibility. The platform combines a global money account with powerful automation and AI agents that enforce policies, budgets, and approval flows on every payment while giving employees a seamless spending experience. Payhawk includes specialized AI agents designed to streamline different areas of company spending: • Finance Controller Agent – automates routine finance operations and reduces manual reconciliation work. It also includes Agent Fetch, an AI-powered capability that automatically retrieves missing receipts and invoices directly from supplier portal attaching them to transactions so finance teams no longer need to chase employees or suppliers for documentation. • Payments Agent – helps employees resolve card and expense-related issues in real time. It enables instant self-service support for problems like failed or blocked transactions, provides real-time updates on reimbursements, per diems, and mileage status, and answers policy-related questions. • Procurement Agent – manages purchase requests, approvals, and purchase orders in one place, helping companies ensure spend is approved before it happens and aligned with company budgets. • Travel Agent – simplifies business travel by integrating booking, payment, and expense management into a single workflow, reducing manual expense reporting and improving policy compliance. Payhawk allows companies to manage all types of business spend in one platform, transforming processes around Travel, Cards &amp; Expenses, Accounts Payable, and Procurement. Companies can adopt these modules gradually or implement them together to create a unified spend management system. The platform also provides a global money account that enables companies to operate internationally with ease. Customers can issue corporate cards, manage multi-currency accounts, and make supplier payments in over 150 countries and 115 currencies. Payhawk supports dedicated IBANs, local payment rails such as SEPA, ACH and Faster Payments, and highly competitive FX rates. A key differentiator of Payhawk is its deep accounting and ERP integrations. The platform is built with strong accounting logic, enabling seamless syncing with systems such as Microsoft Dynamics, NetSuite, Exact, Xero, Sage, Pennylane and QuickBooks. This allows finance teams to automate reconciliation, maintain accurate financial records, and reduce manual data entry. Headquartered in London with offices across Europe and the US, Payhawk serves mid-market and enterprise companies globally, including brands such as Luxair, Babbel, and Vinted. By combining automation, global payments infrastructure, and AI-powered finance agents, Payhawk helps organizations reduce manual work, improve financial control, and give finance teams more time to focus on strategic decisions.



## Payhawk Pros & Cons
**What users like:**

- Users find Payhawk&#39;s platform to be **intuitive and easy to use** , streamlining expense management efficiently. (439 reviews)
- Users appreciate the **ease of expense management** with Payhawk, finding it simple and intuitive for tracking and approvals. (222 reviews)
- Users appreciate the **excellent customer support** of Payhawk, noting fast and clear replies from a professional team. (212 reviews)
- Users value the **time-saving capabilities** of Payhawk, appreciating its efficiency in managing expenses and reimbursements. (167 reviews)
- Users appreciate the **simple and intuitive interface** of Payhawk, making expense management effortless and efficient. (166 reviews)
- Users appreciate the **efficiency** of Payhawk, enjoying quick, easy expense management and real-time tracking. (157 reviews)
- Simplicity (121 reviews)
- Easy Upload (118 reviews)
- Simple (118 reviews)
- Integrations (101 reviews)

**What users dislike:**

- Users face **approval issues** with delayed requests and complex navigation in Payhawk&#39;s mobile app. (58 reviews)
- Users face **missing features** that hamper usability, like complex navigation and lack of request tracking until approval. (53 reviews)
- Users struggle with the **approval process** , finding it non-intuitive and difficult to track request submissions effectively. (42 reviews)
- Users find the **limited customization** options in Payhawk challenging, impacting their ability to tailor the platform to specific needs. (42 reviews)
- Users find the **card approval process confusing** and face issues with integrations and managing employee card changes. (41 reviews)
- Users highlight the **limited options** in Payhawk&#39;s virtual card management, affecting flexibility in transactions. (37 reviews)
- Users report **integration issues** with Payhawk, citing API adaptation challenges and bugs affecting overall functionality. (36 reviews)
- Receipt Scanning Issues (34 reviews)
- Invoice Issues (33 reviews)
- Bug Issues (32 reviews)

## Payhawk Reviews
  ### 1. Amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** K H. | CSM, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Payhawk?**

Extremely user friendly and the number of features it has that enables you to have to input less information. 
For example, it completes certain fields based on the invoices and receipts that you upload. 
Very simple for my team to complete their expenses and for me to approve them within a timely manner

**What do you dislike about Payhawk?**

Maybe lack of an app or being able to intergrate with Gmail so managers dont forget to approve

**What problems is Payhawk solving and how is that benefiting you?**

Managing my own and my treams expenses

  ### 2. Easy to use service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Philip J. | Technical Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2025

**What do you like best about Payhawk?**

Payhawk is easy to use from a payment and reconciliation perspective

**What do you dislike about Payhawk?**

sometimes the interface is a bit eager to refresh from a UX perspective e.g dropdowns

**What problems is Payhawk solving and how is that benefiting you?**

Online 3rd party service business payments

  ### 3. Payhawk has helped me manage my team and their spending

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mark D. | Owner/BDM, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2025

**What do you like best about Payhawk?**

The fact that cards shut down after 24 hours of not uploading a receipt

**What do you dislike about Payhawk?**

Team shares the same budget total, but I could be using this incorrectly

**What problems is Payhawk solving and how is that benefiting you?**

team members not uploading receipts

  ### 4. Very easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Payhawk?**

Payhawk stands out for its seamless expense management, corporate cards, and strong accounting integrations. It's user-friendly and efficient.

**What do you dislike about Payhawk?**

Some users find Payhawk's pricing on the higher side and may experience a learning curve with certain features. Additionally, occasional delays in bank integrations or card transactions can be areas for improvement.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk simplifies expense management by automating receipt collection, integrating with accounting software, and providing real-time spending insights. This saves time, reduces manual work, and improves financial control.

  ### 5. All good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mindaugas S. | Senior Software Backend Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 12, 2025

**What do you like best about Payhawk?**

It is easy to use and they are giving coupons for reviews

**What do you dislike about Payhawk?**

It is strange that can't to see card details in the web, only in the mobile

**What problems is Payhawk solving and how is that benefiting you?**

It centralizes all expanses to the single place

  ### 6. Payhawk in our company

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Payhawk?**

The fact that I can just auto forward my invoices and payhawk will do most of the work for me filling in everything before I submit it for accounting.

**What do you dislike about Payhawk?**

There is no option to dismiss authorization payments. I do not get an invoice for $0.01 because I'll get it back later. But the cost is still in payhawk.

**What problems is Payhawk solving and how is that benefiting you?**

Linking correct invoices to correct projects, so it is easier for accounting to manage everything.

  ### 7. Easy to use and gets rid of paper

**Rating:** 4.5/5.0 stars

**Reviewed by:** Petko I. | Salesforce Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2024

**What do you like best about Payhawk?**

Its extremely easy to use and allows me to save time, by only working with digital copies of documents, or even just pictures.

**What do you dislike about Payhawk?**

It might need some more customizability to fit the exact processes in my organization. For example, I am my own manager and sometimes I approve my own expenses. But this is not possible in the system so we do a dummy manager to approve.

**What problems is Payhawk solving and how is that benefiting you?**

Expense management and apporval. I manage 3 teams with 10 different categories of expenses and it saves so much time.

**Official Response from Magdalena Hristova:**

> Thanks for your feedback! We're glad Payhawk saves you time with digital documents. For custom solutions, feel free to reach out to your account manager or our support team — they can help explore workarounds that fit your needs.






  ### 8. It does its job and is usable for a non-finance person like me

**Rating:** 3.5/5.0 stars

**Reviewed by:** Philipp W. | Head of Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Payhawk?**

The doc upload and document scanning works well, nice to use it on my phone

**What do you dislike about Payhawk?**

Some usability glitches here and there that are not dramatic but sometimes a bit annoying.

**What problems is Payhawk solving and how is that benefiting you?**

Make expense management easy for us

  ### 9. Basic but easy

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Payhawk?**

No frills, meet my expecttaions for basic expense reporting without too many clicks

**What do you dislike about Payhawk?**

sometimes it's a bit glitchy when reading the receipts. The OKR technology isnt the best so I have to manually override some automated fields to make corrections, but overall it works well

**What problems is Payhawk solving and how is that benefiting you?**

I quickly submit expenses on desktop and mobile without issue. It's a little confusing when trying to confirm which expenses are submitted and paid vs what is still pending

  ### 10. Efficient, user-friendly platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Midia K. | WAREHOUSE SUPERVISIOR (MILAN), Enterprise (> 1000 emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Payhawk?**

Easy-to-use interface, seamless transactions.

**What do you dislike about Payhawk?**

Occasionally slow customer support response time, but overall a great tool.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk simplifies expense management, reducing manual tracking and improving financial transparency. It saves time and ensures more accurate financial reporting.

  ### 11. Convenient method for company expenses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rory M. | Lead Editor and Content Writer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Payhawk?**

That it reads my invoices and inserts the information automatically. It's also well-organized and easy to navigate.

**What do you dislike about Payhawk?**

I know none. I have been using it for several months now.

**What problems is Payhawk solving and how is that benefiting you?**

It's making my reimbursement process much easier.

  ### 12. Payhawk is super easy to use and works great every time I submit or approve expenses.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Payhawk?**

the user interface is very simple! I love being able to submit expenses on the go on the mobile app so I dont have a backlog after trips.

**What do you dislike about Payhawk?**

Nothing - it's great! The user interface is simple, I wouldn't change a thing.

**What problems is Payhawk solving and how is that benefiting you?**

I hate having to submit all expenses manually after a trip. Payhawk makes it easy to capture a reciept right during purchase and get it over with quickly.

  ### 13. Easy and effective expenses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Payhawk?**

Easy to use interface, AI-assisted fulfilment of logged expenses, fast communication via the platform with our finance team!

**What do you dislike about Payhawk?**

The option to add more categories for expenses could be clearer, frequent updates mean it can be hard to keep track of how to log expenses. Language of submission status could be clearer.

**What problems is Payhawk solving and how is that benefiting you?**

Helps to quickly contact our finance team with expenses, as well as keep track of expenses across multiple timefames.

  ### 14. Been using it for 3 Years, no complaints

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ron H. | Computer Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Payhawk?**

Super easy to use, always accurate, and very timely to record transactions

**What do you dislike about Payhawk?**

Thats is going to be tough, I haven't had any concerns yet to speak of

**What problems is Payhawk solving and how is that benefiting you?**

keeping timely expense transaction at my finger tips

  ### 15. Managing team budgets made a breeze

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dan J. | Global Director of Brand and Design, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Payhawk?**

It streamlines and simplifies budget management and tracking making life a lot easier

**What do you dislike about Payhawk?**

So far i havent had any downsides. Its been very helpful

**What problems is Payhawk solving and how is that benefiting you?**

Tracking budgets and spending across large teams

  ### 16. It's fast and Intuitive.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Payhawk?**

Super easy to use. I mostly like that the imported invoices are recognised directly.

**What do you dislike about Payhawk?**

In order to see card expenses i either have to add a filter or go into "View Card Expenses". It would be nice if the expenses were directly listed under each card for quick access.

**What problems is Payhawk solving and how is that benefiting you?**

Used from my company to manage our expenses: Personal Development Budget Reimbursements, paying for my team's tools  and subscriptions.

  ### 17. Convenient way to pay for business things

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about Payhawk?**

We use Payhawk at Vinted for all business spending. It's easy to upload receipts and I love that you can add the business card to your Apple wallet, not having to add card details everywhere makes things so much quicker.

**What do you dislike about Payhawk?**

Because the Payhawk card is in Apple wallet, we need to be careful not to make accidental purchases, in that case we risk getting our Payhawk blocked for future use (company policy).
All spendings must be confirmed by the manager, and it's easy to forget to press the button (send for confirmation).
Currency conversion rates could be better.

**What problems is Payhawk solving and how is that benefiting you?**

Not needing to use my own funds and later get reimbursed is very convenient. Also keeping all spendings in one place.

**Official Response from Magdalena Hristova:**

> Thank you for sharing! We’re glad Payhawk makes business spending and receipt uploads easy for Vinted. Your feedback on currency conversion and approvals is valuable, and we’ll keep it in mind as we improve. 

  ### 18. Quick and easy for on the go expenses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about Payhawk?**

Payhawk is a really simple app for my business expenses. I can quickly upload expenses on the go through my mobile. Great user experience and easy to use with no tutorial needed

**What do you dislike about Payhawk?**

Nothing - it does exactly what it needs too!

**What problems is Payhawk solving and how is that benefiting you?**

Make it quick and easy to raise my expenses. No more collecting receipts and trying to remember to submit. I can do this in real-time

  ### 19. Payhawk for our start up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Richard H. | MD, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Payhawk?**

Very easy to use the card with apple pay and upload receipts via the app. Good ux

**What do you dislike about Payhawk?**

too many redundant fields required for upload of receipts

**What problems is Payhawk solving and how is that benefiting you?**

Managing expense receipts

  ### 20. Gamechanger for me as a user

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2024

**What do you like best about Payhawk?**

Easily use company credit card via Apple Wallet & Watch and perfect system to log all expenses immediately, including receipt where the scanning through phone camera works seamless.
Great to have the individual cost center settings done by our accounting department for me to directly integrate the information in the app.
User interface in the browser easy to use as well.
Use it for any company purchases and even reimbursments as well, that I paid privately.

**What do you dislike about Payhawk?**

None encountered so far to be honest. Everything works perfectly - speaking from user point of view of course.

**What problems is Payhawk solving and how is that benefiting you?**

- easy issuance of contactless card to me
- no hassle anymore to report the invoices, all easy to use in the app

**Official Response from Magdalena Hristova:**

> Thanks for your feedback! We're glad Payhawk makes using your company card and logging expenses quick and easy. It's great to hear the app’s features, like cost center settings and contactless payments, are helping streamline your work!

  ### 21. easy and seamless payment tracking for business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Payhawk?**

i get a new card for each purchase, makes it super simple to track

**What do you dislike about Payhawk?**

clumsy approval process for new cards takes time nd back and forth. the approval process should allow for the user to request a certain budget for the card; it currently does not.

**What problems is Payhawk solving and how is that benefiting you?**

fixes the annoying issue of a single business credit card that needs to be constantly updated (and is a huge security risk)

  ### 22. Easy to use company software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter G. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2024

**What do you like best about Payhawk?**

Intuitive and easy to use. Employees can upload invoices to be paid (with payments made via Payhawk), which increases tracking visibility. Solid company card software too  (auto-blocking cards without receipts is very useful).

Customer service has always been quick to respond and helpful, both in terms of setting us up, and general queries post-launch.

**What do you dislike about Payhawk?**

Areas for improvement:
- Auto top-up
- Restricting classes/cost codes to users based on profile. Currently employees have the option to select everything, but it would be better if we could restrict the options they can select.

**What problems is Payhawk solving and how is that benefiting you?**

Company cards - easy for many employees to have company cards, with robust and flexible approvals provess.
Invoice management - we are able to upload invoices to Payhawk, have a manager approve them, and even pay the invoice via Payhawk. Streamlines the process massively.

  ### 23. Top product for sales teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Payhawk?**

It is a platform that allows us to invite clients in meetings without having to spend our own money. It also links very good with Hubspot. I like the fact that with a photo of the ticket you can submit the expense.

**What do you dislike about Payhawk?**

Sometimes I spend a lot of time on the web page, since I have a lot of expenes. It would be great if just with the photo the expense would be automatically submitted to the platform.

**What problems is Payhawk solving and how is that benefiting you?**

It is a way to invite clients where I do not have to use my own money and then reimburse it. A proffessional way of doing it.

  ### 24. Convenient + User Friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2024

**What do you like best about Payhawk?**

Payhawk does what it needs to do from a user POV - it's mobile app is well designed and the comment feature is really handy for someone who uses it frequently.

**What do you dislike about Payhawk?**

Removing documents to replace with new ones hasn't got an intuitive button/feature on the desktop version which is a little frustrating.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk makes it easy for me to spend on different projects and collate my reciepts.

**Official Response from Magdalena Hristova:**

> Glad to hear you find Payhawk easy to use! Can you please expand on your feedback about removing documents at customers@payhawk.com? It's feedback that I can then transfer to our Product team. 🙌

  ### 25. A simple and efficient expense management solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Payhawk?**

Uploading expenses, processing invoices, and tracking company spending are all straightforward making it a very streamlined prcess. 

The platform is designed well allowing for easy upload of receipts and the ability to categorise expenses.

**What do you dislike about Payhawk?**

Mobile app could have more functionality and integrations to other apps to assist with uploading receipts.

**What problems is Payhawk solving and how is that benefiting you?**

Assisting us to streamline our accounting function which is vital as a scaling business

  ### 26. Very simple and intuitive to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Payhawk?**

Simplicity and having all invoicing and payments simply filed and organised.

**What do you dislike about Payhawk?**

Had a recent issue where I couldn't see my approved invoices which took some time to sort out. This could have been quicker but it really wasn't a problem!

**What problems is Payhawk solving and how is that benefiting you?**

We have a lot of business relationships with money going in and out, payhawk is a great way to manage these payments and keep them organised.

  ### 27. Easy to use and great security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Payhawk?**

I like that Payhawk is very easy to use from all devices and has the added extra security of a pin number.

**What do you dislike about Payhawk?**

Initially the interface was slightly confusing, but I got used to this quickly

**What problems is Payhawk solving and how is that benefiting you?**

For me as a manager, it's ensuring I can get all things I need for my team and quickly provide those expenses to my management which they appreciate too

  ### 28. By far the quickest and most straightforward expenses platform I've used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Payhawk?**

Very clear, user friendly interface. Our company uses Payhawk credit cards also and it makes expenses completely seamless.

**What do you dislike about Payhawk?**

I haven't encountered any downsides so far, my experience with Payhawk has been great.

**What problems is Payhawk solving and how is that benefiting you?**

It keeps our expenses and invoice payment processes very clear and quick. Compared to similar platforms at other companies, it is much easier to use, without requiring significant training, which saves us time.

  ### 29. Really great customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 11, 2024

**What do you like best about Payhawk?**

Easy to use, really great customer service and the increasing number of features

**What do you dislike about Payhawk?**

Sometimes, the changes don't update correctly in NetSuite, and it's impossible to add Credit Notes correctly.
It is said that we can customise the workflow, but in fact, it's not that easy.

**What problems is Payhawk solving and how is that benefiting you?**

The Netsuite integration makes things easier

**Official Response from Magdalena Hristova:**

> Thank you for your positive feedback! Glad to hear that the Netsuite integration is making things easier for you. We appreciate your input about the changes not updating in Netsuite correctly and the issue with Credit Notes. We will take this into consideration as we continue to improve our services. 🙌

  ### 30. Intuitive and good features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Payhawk?**

Very easy to use, the autofill when adding invoices was helpful more than once. Also, reimbursements, when using the map, with distance and fuel calculations are very intuitive.

**What do you dislike about Payhawk?**

Knowing the status of expenses is not always intuitive. It sometimes feels like I have fully submitted my expenses, but after looking at them after a couple of days, they are still in Pending status. Also, it was very hard to find where to add additional documents for expenses, as the button is very small and at the bottom of the window.

**What problems is Payhawk solving and how is that benefiting you?**

Let's easily manage my work expenses.

  ### 31. Great app to fill expenses ASAP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Payhawk?**

I like it most for the convenience of filling in the expenses as soon as they are made. If I forget to fill in the expense, it's nice that the app sends reminders to so before it's too late.

**What do you dislike about Payhawk?**

I never had any issues with it, so I can't think of any improvements.

**What problems is Payhawk solving and how is that benefiting you?**

Streamlines the process of submitting company expenses.

  ### 32. Good cost effective solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amar  M. | Financial Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2022

**What do you like best about Payhawk?**

Integration with Xero works well. 
Easy to create teams and set approval workflows
Love how customisable it is - easy to create new fields to suit our reporting requirements.
Always adding new features

**What do you dislike about Payhawk?**

Can't build in  custom expense policies.

**What problems is Payhawk solving and how is that benefiting you?**

It allows all card transactions and employee expenses to be approved by managers improving our financial control. It gives great visibility over expenses. Ability to create custom fields is also useful so we can tailor to our business needs

  ### 33. Payhawk User experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Payhawk?**

Very easy way of making payments and having the details load automatically into XERO

**What do you dislike about Payhawk?**

If strong control measures are not set up it could be possible to put through expenses on virtual cards that are not company expenses

**What problems is Payhawk solving and how is that benefiting you?**

We issue virtual cards per marketing project mainly so easy to track costs per project and the integration with Xero makes the AP much easier

  ### 34. Great potential if configured correctly

**Rating:** 2.5/5.0 stars

**Reviewed by:** Tarek W. | Account Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Payhawk?**

it's ease of use. easy and clear way to upload receipts.

**What do you dislike about Payhawk?**

if configured incorrectly it gies many restrictions on the business user.

**What problems is Payhawk solving and how is that benefiting you?**

Recovering expenses

  ### 35. Really convenient for business expenses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Payhawk?**

It is very convenient, both on the desktop and on the mobile applications. 
I love the convenient integration with Google Wallet and Apple Pay - uploading receipts is very easy and convenient.

**What do you dislike about Payhawk?**

No major issues so far; Once I got used to it, everything is fine.

**What problems is Payhawk solving and how is that benefiting you?**

Paying for work expenses directly, without too many steps

  ### 36. Payhawk makes adding invoices and expenses easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2024

**What do you like best about Payhawk?**

What I like best about Payhawk is how it pulls together expense tracking and payments in one place—it just makes managing finances feel way less of a hassle.

**What do you dislike about Payhawk?**

Nothing really, everything works fine for me. It is a good platform.

**What problems is Payhawk solving and how is that benefiting you?**

It helps me gather all the invoices in one place, making it easy for the finance team to work with them.

  ### 37. Super easy expensing experience for end-users!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about Payhawk?**

The instant notification that Payhawk sends after completing an in-person transaction makes it a breeze to pop open the app and submit the receipt. The Payhawk app is exceptional and works perfectly for our global team to stay current with receipts/invoices.

**What do you dislike about Payhawk?**

Sometimes the invoice parsing isn't perfect and leaves a bit of manual work to complete the expense report. Would also love a mailbox integration that could automatically extract recurring subscription invoices.

**What problems is Payhawk solving and how is that benefiting you?**

Before using Payhawk, our team used personal cards for transactions and submitted expenses to the Ops team for approval. Now, every member of our global team has a local credit card that can be used for business expenses without the manual back-and-forth.

**Official Response from Magdalena Hristova:**

> We're glad to hear that Payhawk has streamlined your expensing experience and improved communication within your global team! Thank you for the feedback about invoice parsing and mailbox integration; we’re always looking to enhance our features. 

  ### 38. Navigating the Pros and Cons of Payhawk: A Comprehensive User Analysis

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emmanuel  A. | Financial Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2024

**What do you like best about Payhawk?**

Comprehensive Expense Management: Payhawk offers a robust platform for managing business expenses, providing tools for expense tracking, receipt capture, and integration with accounting systems. This can simplify financial workflows and reduce manual data entry.

Corporate Card Solutions: The platform provides corporate card solutions that allow businesses to control spending limits, track transactions in real time, and automate expense reporting. This can be particularly useful for managing employee expenses and maintaining budgetary control.

User-Friendly Interface: The platform is known for its intuitive user interface, making it easy for employees and finance teams to use without extensive training.

**What do you dislike about Payhawk?**

Feature Limitations in Lower Plans: Like many SaaS platforms, certain advanced features may be restricted to higher-tier plans, potentially leading to higher costs for businesses needing those functionalities.

**What problems is Payhawk solving and how is that benefiting you?**

Expense Management Complexity:
Problem: Traditional expense management is often cumbersome, requiring manual entry, paper receipts, and lengthy approval processes.
Solution: Payhawk automates expense reporting by allowing users to capture receipts digitally and match them with transactions. It reduces paperwork and speeds up approval workflows.

Inefficient Corporate Card Management:
Problem: Managing multiple corporate cards can lead to inefficiencies and lack of control over spending.
Solution: Payhawk provides a centralized platform to issue, manage, and track corporate card usage in real-time. It offers features like spending limits, instant notifications, and detailed analytics.

Lack of Financial Control and Visibility:
Problem: Businesses often struggle with gaining real-time visibility into their financial operations, leading to delayed decision-making.
Solution: The platform offers dashboards and reporting tools that provide insights into spending patterns, budgets, and financial health, enabling better decision-making.



Benefits to Businesses
Time Savings: Automating expense reporting and financial operations saves employees significant time, allowing them to focus on more strategic tasks.

Cost Efficiency: By streamlining processes and providing better control over spending, businesses can reduce unnecessary expenses and improve cost management.

Improved Accuracy: Automation reduces human errors associated with manual data entry, leading to more accurate financial records.

Enhanced Financial Control: Real-time insights and analytics empower businesses to monitor financial performance and make informed decisions promptly.

Scalability: Payhawk’s features are scalable, making it suitable for businesses of different sizes and needs, facilitating growth without significant overhead in financial management.

User Experience: The platform is designed to be user-friendly, enhancing the overall experience for employees who manage expenses and finance teams.

  ### 39. Good solution for SMB

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Payhawk?**

- Virtual cards with Apple Pay
- Easily adding receipts
- Confirmation payments from my team
- Cashback

**What do you dislike about Payhawk?**

- UI/UX of mobile app (it takes me 2 months to change my behaivor and start to remember hot to do it)
- Email address for confirmation: paid@payhawk.me instead of paid@payhawk.com

**What problems is Payhawk solving and how is that benefiting you?**

Simplifying expense, invoice and spend management for my company.

  ### 40. Ease of use from an employee standpoint

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Payhawk?**

It is easy to use, I like the ability to drag and drop invoices for easy uploading.

**What do you dislike about Payhawk?**

I wish it were better at tracking subscriptions and spend.

**What problems is Payhawk solving and how is that benefiting you?**

It allows everyone to have the ability to buy things and report purchases with trust and not needing to ask for someone else to pay for it or get a reinbursment.

  ### 41. An effective system for both employers and employees to manage and pay expenses

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about Payhawk?**

The App makes it very easy for employees to upload the supporting documents for their expenditure thereby making it easier for the company to have the necessary support from an accounting perspective. The use of the credit cards for employees who regularly have Company related expenditure also adds to the ease of use as the employee is not out of pocket and the expenses are recorded accurately and timely

**What do you dislike about Payhawk?**

When manually inputting reimbursable expenses the categorisation can be limited, but that could be our implementation

**What problems is Payhawk solving and how is that benefiting you?**

Expense management, Employees find it easier and quicker to reclaim out of pocket expenses and categorise card pymts with supporting documents.

  ### 42. Good service and better attention

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about Payhawk?**

The team and their attention to our needs. They have help us in the creation of the compliance of the app so it fits our needs. I t is very adapable as it can be "constructed" or "created" as own needs.

**What do you dislike about Payhawk?**

Even it is adaptable, sometimes we can not adequate the app as much as we want for example in the approval flows. We would like to be able to add several approval flows and automatically take one or the other depending on whether the worker has exceeded the established limits.

**What problems is Payhawk solving and how is that benefiting you?**

Better control for the expenses, we can create politics that control the expense of the employees and we can get information about it. It is also good as we can get the tickets online and not in paper.

  ### 43. An efficient tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah N. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about Payhawk?**

it's simple and efficient, and does the work perfectly. The implementation was really easy, our teams got used to it quickly. Everyone is satisfied of it.

I reached the support once, I had an answer and a resolution in less than 30 minutes, which is absolutely mind blowing.

**What do you dislike about Payhawk?**

I have nothing to complain about, it really responds to my needs on the matter of corporate cards.

**What problems is Payhawk solving and how is that benefiting you?**

We can easily create, activate and desactivate corporate cards. The cards are automatically desactivated if the employee doesn't join 3 receipts consecutively. 
There are also multiple workflows to approve providers invoicing, expenses, card creations.

It's a really great tool

  ### 44. Fast support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Payhawk?**

Every time I need help, it's quite easy and quick to receive answers through the online chat.

**What do you dislike about Payhawk?**

Even if for me it's not an issue, it could be helpful to have more languages available in the payhawk site and support.

**What problems is Payhawk solving and how is that benefiting you?**

It's quite easy and confortable to create the 'expense report' for the Company.

  ### 45. Payhawk has simplified the reimbursement of cost process dramatically

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Payhawk?**

Ease of use, very much simplified the paper based approach in the firm into a digital solution for cost reimbursment

**What do you dislike about Payhawk?**

I wouldn't say as a user i've encountered any downsides.

**What problems is Payhawk solving and how is that benefiting you?**

I work remotely and previously I had to send my expense documents through couriers, following the implementation of payhawk all is done digitally

  ### 46. Very easy to enter information.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claudia G. | Executive Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Payhawk?**

Intelligence to pre fill information when entering expenses.

**What do you dislike about Payhawk?**

Havent had any issues as of yet, would share if applicable.

**What problems is Payhawk solving and how is that benefiting you?**

Expense management.

  ### 47. It's a decent expenses app

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Payhawk?**

It's pretty easy to use & useful to have a expenses account on my phone

**What do you dislike about Payhawk?**

The milage caluclator is a bit annoying, as it simply dictates the shortest route & doesn't allow you to edit the route to show the actual journey. Often the quickest route can be longer in distance.

**What problems is Payhawk solving and how is that benefiting you?**

It's not solving any problems for me.

  ### 48. Effortlessly manages our corporate cards and expenses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Payhawk?**

Payhawk offers an intuitive and efficient solution. We've been using it for over a year, and it has consistently met our expectations. The cards function smoothly across different countries, and submitting receipts is quick and hassle-free.

**What do you dislike about Payhawk?**

Payhawk could be improved by adding new features, such as the ability to block cards for specific entities and categories

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk provides a clear view of employee expenses, shifting the responsibility for administration from the finance team to each employee. This enables stronger controls and ensures that employees meet receipt deadlines without requiring oversight from the finance team.

  ### 49. Good

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 12, 2025

**What do you like best about Payhawk?**

I really like that it is easy to use this app.
I like the feature to pay with online card.

**What do you dislike about Payhawk?**

I haven't notice anything that I don't like about the Payhawk.

**What problems is Payhawk solving and how is that benefiting you?**

I use it for business trips at work. It helps that I don't need to collect receipts for small expenses when I'm using payhawk.

  ### 50. Simple cost allocation program

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anabela I. | Finance Controler, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Payhawk?**

Easy to upload and request cost reimbursement

**What do you dislike about Payhawk?**

Reporting information is nor user friendly

**What problems is Payhawk solving and how is that benefiting you?**

Getting all expenses in one single tool


## Payhawk Discussions
  - [Payhawk incentivises gift card without any remarks - then G2 says &#39;not eligible&#39;](https://www.g2.com/discussions/payhawk-incentivises-gift-card-without-any-remarks-then-g2-says-not-eligible) - 2 comments, 1 upvote

- [View Payhawk pricing details and edition comparison](https://www.g2.com/products/payhawk/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-08-04+08%3A35%3A32+-0500&secure%5Bsession_id%5D=a3493760-9a0e-4026-ad23-7fe5610a2b54&secure%5Btoken%5D=7dc2eac339756566d6240b2d6c7cdac9190bcc101a516336f8184eae2bf50a50&format=llm_user)
## Payhawk Integrations
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  - [Infor CloudSuite M3](https://www.g2.com/products/infor-cloudsuite-m3/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
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  - [Pennylane](https://www.g2.com/products/pennylane/reviews)
  - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)

## Payhawk Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Credit Card Integration

**Setup**
- Locations

**Setup**
- Data
- Approvals
- Alignment

**Planning**
- Processes
- Contracts
- Content
- Requisition

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Expense Reporting**
- Expense Automation
- Integration
- Compliance
- Mobile Functionality

**Card Management**
- Card Types
- Card Controls
- Configuration
- Fulfillment
- Replacement

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations

**Tracking**
- Mileage
- Logs
- Automation

**Performance**
- Benchmarks
- Forecasting

**Execution**
- Purchasing
- Invoicing

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance

**Invoice Processing**
- Approvals
- Batch Processing
- Consolidation
- Match Invoices

**Approval **
- Rules
- Workflows
- Submit

**Controls**
- Tokenization
- Security
- Card Networks
- Integration
- Testing
- APIs

**Reimbursement**
- Reimbursement
- Expenses
- Workflows

**Analytics**
- Visibility
- Performance
- Spend

**Analytics**
- Due Dates
- Benchmarking
- KPIs

**Analytics**
- Due Dates
- Cashflow
- Payment Tracking

**Payment Cards**
- One-time Virtual
- Recurring Virtual
- Physical

**AI - Travel Management**
- Personalization
- Cost Savings

**Integration**
- Accounting
- Payment Integration
- ERP

**Integration**
- Accounting
- Payments
- ERP
- Account Sync

**Reporting**
- Real time
- Multiple Views
- Export
- Budgets

**Platform - Mileage Tracking**
- Reporting
- Customer Support

**Agentic AI -  Procure to Pay**
- Multi-step Planning
- Autonomous Task Execution
- Proactive Assistance

**Agentic AI - Travel Management**
- Autonomous Task Execution
- Proactive Assistance

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Payments**
- Vendor
- Recurring
- Employee Reimbursements
- ACH

**Agentic AI - Invoice Management**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Agentic AI - Mileage Tracking**
- Autonomous Task Execution
- Adaptive Learning

**Employee Risk Management**
- Emergency Assistance Integration
- Risk Alerts & Safety Notifications

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow

**Fraud & Risk Management**
- Notifications
- Unique Cards
- Controls

**Sustainability & Reporting**
- Sustainability Reporting

**Administration**
- PCI Regulation Compliant

**Agentic AI - Spend Management**
- Proactive Assistance

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support

**Audit**
- Filters
- Post Audits
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

## Top Payhawk Alternatives
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