---
title: Payhawk Reviews
meta_title: 'Payhawk Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 900 reviews by the users' company size, role or industry
  to find out how Payhawk works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 900
  scale: '5'
date_modified: '2026-07-31'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---

# Payhawk Reviews
**Vendor:** Payhawk  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 900
## About Payhawk
Payhawk is an AI-native spend management platform that orchestrates company spending across Bills, Cards, Expenses, Travel, and Procurement to give finance teams maximum control, automation, and visibility. The platform combines a global money account with powerful automation and AI agents that enforce policies, budgets, and approval flows on every payment while giving employees a seamless spending experience. Payhawk includes specialized AI agents designed to streamline different areas of company spending: • Finance Controller Agent – automates routine finance operations and reduces manual reconciliation work. It also includes Agent Fetch, an AI-powered capability that automatically retrieves missing receipts and invoices directly from supplier portal attaching them to transactions so finance teams no longer need to chase employees or suppliers for documentation. • Payments Agent – helps employees resolve card and expense-related issues in real time. It enables instant self-service support for problems like failed or blocked transactions, provides real-time updates on reimbursements, per diems, and mileage status, and answers policy-related questions. • Procurement Agent – manages purchase requests, approvals, and purchase orders in one place, helping companies ensure spend is approved before it happens and aligned with company budgets. • Travel Agent – simplifies business travel by integrating booking, payment, and expense management into a single workflow, reducing manual expense reporting and improving policy compliance. Payhawk allows companies to manage all types of business spend in one platform, transforming processes around Travel, Cards &amp; Expenses, Accounts Payable, and Procurement. Companies can adopt these modules gradually or implement them together to create a unified spend management system. The platform also provides a global money account that enables companies to operate internationally with ease. Customers can issue corporate cards, manage multi-currency accounts, and make supplier payments in over 150 countries and 115 currencies. Payhawk supports dedicated IBANs, local payment rails such as SEPA, ACH and Faster Payments, and highly competitive FX rates. A key differentiator of Payhawk is its deep accounting and ERP integrations. The platform is built with strong accounting logic, enabling seamless syncing with systems such as Microsoft Dynamics, NetSuite, Exact, Xero, Sage, Pennylane and QuickBooks. This allows finance teams to automate reconciliation, maintain accurate financial records, and reduce manual data entry. Headquartered in London with offices across Europe and the US, Payhawk serves mid-market and enterprise companies globally, including brands such as Luxair, Babbel, and Vinted. By combining automation, global payments infrastructure, and AI-powered finance agents, Payhawk helps organizations reduce manual work, improve financial control, and give finance teams more time to focus on strategic decisions.



## Payhawk Pros & Cons
**What users like:**

- Users find Payhawk&#39;s platform to be **intuitive and easy to use** , streamlining expense management efficiently. (439 reviews)
- Users appreciate the **ease of expense management** with Payhawk, finding it simple and intuitive for tracking and approvals. (222 reviews)
- Users appreciate the **excellent customer support** of Payhawk, noting fast and clear replies from a professional team. (212 reviews)
- Users value the **time-saving capabilities** of Payhawk, appreciating its efficiency in managing expenses and reimbursements. (167 reviews)
- Users appreciate the **simple and intuitive interface** of Payhawk, making expense management effortless and efficient. (166 reviews)
- Users appreciate the **efficiency** of Payhawk, enjoying quick, easy expense management and real-time tracking. (157 reviews)
- Simplicity (121 reviews)
- Easy Upload (118 reviews)
- Simple (118 reviews)
- Integrations (101 reviews)

**What users dislike:**

- Users face **approval issues** with delayed requests and complex navigation in Payhawk&#39;s mobile app. (58 reviews)
- Users face **missing features** that hamper usability, like complex navigation and lack of request tracking until approval. (53 reviews)
- Users struggle with the **approval process** , finding it non-intuitive and difficult to track request submissions effectively. (42 reviews)
- Users find the **limited customization** options in Payhawk challenging, impacting their ability to tailor the platform to specific needs. (42 reviews)
- Users find the **card approval process confusing** and face issues with integrations and managing employee card changes. (41 reviews)
- Users highlight the **limited options** in Payhawk&#39;s virtual card management, affecting flexibility in transactions. (37 reviews)
- Users report **integration issues** with Payhawk, citing API adaptation challenges and bugs affecting overall functionality. (36 reviews)
- Receipt Scanning Issues (34 reviews)
- Invoice Issues (33 reviews)
- Bug Issues (32 reviews)

## Payhawk Reviews
  ### 1. Super straightforward UI and UX

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abdul K. | Senior Legal Counsel, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about Payhawk?**

Easy to document and file expenses. Easy to track comments. History of expenses is very easy to find.

**What do you dislike about Payhawk?**

Might be my settings but I am unsure if I receive a message from accounts on an expense I file.

**What problems is Payhawk solving and how is that benefiting you?**

Ensuring expenses are filed in timely fashion in super easy way for person submitting expenses

  ### 2. Payhawk is member-centered app that is very easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nojus E. | Data analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Payhawk?**

Compared to invoicing processes in othec companies, with Payhawk everything was very easy. I also enjoy that you think about some smaller improvements, like auto-scan of the documents, prefilling information, auto notifications.

**What do you dislike about Payhawk?**

Not much. Didn't really experience any problems with it.

**What problems is Payhawk solving and how is that benefiting you?**

I can pay with Payhawk card for work related expenses and then easily submit the invoice.

  ### 3. Great mobile access

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Payhawk?**

That the mobile app isn't a companion app, you can do everything you need to easily from it.

**What do you dislike about Payhawk?**

I've had recent issues accessing my account, that are being looked into by the Payhawk team. No one else in the business has the same issues though.

**What problems is Payhawk solving and how is that benefiting you?**

Its a quick and easy way for us to log expenses and update invoices. 
It's inutative and doesnt require any training to use.
Add mileage claims is also very handy via the app, our previous system didnt allow us to do that.

  ### 4. Difficult to use, if you have too many invoices!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Payam M. | Senior Product and Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2024

**What do you like best about Payhawk?**

From an end user's perspective, it's easy to do the payments or to get the card details. 
It's easy to upload your invoices, IF, you are using a few "physical" invoices which you can easily take a photo.

**What do you dislike about Payhawk?**

If like me you use Payhawk to upload too many invoices on the web, then the UI is not user friendly. You cannot use only keyboard, and you need to constantly switch between mouse and keyboard, which is very strange and not something that you expect from a modern financial software.

**What problems is Payhawk solving and how is that benefiting you?**

It provides a central system to manage cards and payments across different departments in the company

  ### 5. Easy Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rob N. | Senior Sales Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2025

**What do you like best about Payhawk?**

Incredibly easy to upload expenses and I love how it uses technology to reduce the input needed from me

**What do you dislike about Payhawk?**

Nothing so far, I've not come across any downsides, it's really simple

**What problems is Payhawk solving and how is that benefiting you?**

The problem of slow refunds from business expenses and having to keep all receipts. Just upload quickly and it's all done

  ### 6. Managing invoice claims and expenses simplified!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Muhammad B. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Payhawk?**

My invoice claims are easily processed using workflows and integrations with PDF templates. I use payhawk almost daily and can access it from mobile and desktop.

**What do you dislike about Payhawk?**

The mobile app needs some enhancements to view all comments/updates for an invoice claim.

**What problems is Payhawk solving and how is that benefiting you?**

Payhaw simplifies Invoice and Expense management with multiple business  approval workflows and reivew of expenses.

  ### 7. This has been the easiest way to submit company expenses. Even the mobil app is simple to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan K. | Regional Sales Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about Payhawk?**

This is simple to use. Quick and easy, even in the app.

**What do you dislike about Payhawk?**

Working in the US for a European company, the payment always diverts back to EUR rather than knowing I am paying in the US with USD.

**What problems is Payhawk solving and how is that benefiting you?**

This is simply the expense reporting system the company uses.

  ### 8. Payhawk great experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2022

**What do you like best about Payhawk?**

Easy as it is using the application also for using the desktop version, intuitive transparent and clear.

**What do you dislike about Payhawk?**

It's really easy, maybe the fact that every time I need to upload a invoice that is the same of another one it block me.
all the expenses appear the one that you need to approve and the one that you need to send, it would be ebetter if I wouldn't need to filter them each time.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk is our company expense method, by card and reimbursement, very easy better then Revolut and expensify  (Method we had before)

  ### 9. I use payhawk as a project manager for tracking costs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alina Z. | Senior Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Payhawk?**

Automation of processes, reduction of the number of communications

**What do you dislike about Payhawk?**

Sometimes it's not intuitive, but that's rare.

**What problems is Payhawk solving and how is that benefiting you?**

Previously, we had a lot of communication and involvement of many people in the process of issuing invoices and expenses. Now it is automated, we do not need to waste time on tons of communications and letters

  ### 10. A Game-Changer for Expense Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Payhawk?**

Payhawk has completely streamlined our expense management process. The intuitive interface, seamless integrations, and real-time tracking make it easy to manage company related expenses. The automated receipt capture and approval workflows save me hours of manual work, ensuring accuracy and compliance.

**What do you dislike about Payhawk?**

There’s very little to dislike! If anything, occasional minor UI tweaks could improve navigation, but the platform is constantly evolving with useful updates. The support team is also highly responsive, which makes any small issues easy to resolve.

**What problems is Payhawk solving and how is that benefiting you?**

saving time and it enables very easy tracking of expense status

  ### 11. Simplify's Everything

**Rating:** 4.0/5.0 stars

**Reviewed by:** Arthur M. | Country Manager - Malawi and Lesotho, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2024

**What do you like best about Payhawk?**

As an end user, I really like the convinience the payhawk expense trancker offers and the constant (sometimes rightly annoying) reminders to upload receipts - which if you're always on the move like I am, is a life saver.

**What do you dislike about Payhawk?**

The physical card has a thin coating that easily wears out in instances where you're using it at an ATM. In countries where digital payment like POS are not the norm, this can be a bit annoying.

**What problems is Payhawk solving and how is that benefiting you?**

I work in a remote setting and I use payhawk for petty cash and recurring monthly expenses such as taxis, internet and client dinners/meetings

  ### 12. Payhawk customer support is great

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mariana T. | Accounting manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2025

**What do you like best about Payhawk?**

They are very quick to respond to questions

**What do you dislike about Payhawk?**

The intranet is a bit complicated to understand for some things. I think they should simplify the processes more until you pay for something.

**What problems is Payhawk solving and how is that benefiting you?**

Efficient cost control

  ### 13. Far ahead of the rest

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Payhawk?**

Simple interface and usability for all levels of users including the admin side. Easy to set limits within groups and teams or roles. The business users love it and they have seen the benefits over using Pleo / Spendesk as we've done in the past. Seamless integration with Xero. Almost never need to access any support but for the few times I have the service has been stellar.

**What do you dislike about Payhawk?**

Would love to see spending analytics on the dashboard

**What problems is Payhawk solving and how is that benefiting you?**

Ability for the business to make ad-hoc purchases quickly and within pre-set limits

  ### 14. Great experience using Pay Hawk to cover all our expense management needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alberto M. | GM, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2024

**What do you like best about Payhawk?**

It a platform that is very intuitive to use and operate, that you can set up in few days with the support of the team and that implements all funtionalities that we need as prepaid cards, reimbursment platform, approval cycle implementation, etc. The conection with our ERP was set up once onbaorded was fast. All of our collegues use Pay Hack as the EM solution in our organzation.

**What do you dislike about Payhawk?**

I do not see anything negative of using the solution, it has always cover all that we need.

**What problems is Payhawk solving and how is that benefiting you?**

Solves all pains that normally we may have to manage our expenses, and makes it something easy and simple.

**Official Response from Magdalena Hristova:**

> Thank you for sharing your positive experience with Payhawk! We're thrilled to hear that our platform meets all your expense management needs and integrates well with your ERP. : ) 

  ### 15. Payhawk for Submitting Reimbursements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Payhawk?**

I use Payhawk to submit reimbursements. It's easy to submit them, get paid quickly, and see what I have submitted in the past that is still outstanding for payments. Payhawk easily reads PDF and helps fill in the required information.

**What do you dislike about Payhawk?**

I have not personally used Payhawk for anything except submitting reimbursements, so I don't have any downsides to report.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk is helping me get reimbursed when I have work related expenses - they make it easy to submit expenses, get reimbursed quickly, and keep a record of past expenses.

  ### 16. Super simple and helpful app!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Simon B. | Elektrotechniker, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Payhawk?**

Quick and easy to operate. It is also much clearer than just sending invoices back and forth. Easily regulate what is accepted for payment and what is not...

**What do you dislike about Payhawk?**

What I personally still miss is a dark mode because I'm not a fan of these bright pages...

**What problems is Payhawk solving and how is that benefiting you?**

The missing Dark Mode.

  ### 17. Payhawk Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Theodoros K. | Bar Operations Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Payhawk?**

Very easy to navigate and add expenses.
Really easy to approve expenses.
Easy to track, and app works great.

**What do you dislike about Payhawk?**

I do not dislike anything.
I think it would be great to have the total ammount of money owed to you somewhere.

**What problems is Payhawk solving and how is that benefiting you?**

Easier access to approval of expenses, easier to categorise expenses.

  ### 18. Great tool to manage expense reimbursements

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joel J. | Finance, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Payhawk?**

I've used different reimbursement platforms in the past and, so far, Payhawk is the most intuitive and easy-to-use vendor. The platform provides the fewest touch points and really allows me to quickly submit my expenses.

**What do you dislike about Payhawk?**

Nothing at the moment. Still early into working with the platform.

**What problems is Payhawk solving and how is that benefiting you?**

Ease of submitting expense reimbursement

  ### 19. Using the system to manage expenses with ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2024

**What do you like best about Payhawk?**

The ease of use from both the end user subbmitting there expenses and using the cards is very good. Setting up new members of staff is also very simple and the have almost instant access. The customer support on the live chat is always extremely thourough and speedily resolved if you cannot find it in the help pages.

**What do you dislike about Payhawk?**

I find when Navigating the website, there are lots of branches that you have to look through to find the section you are looking for, it could be a bit more simplified in this reguard.

**What problems is Payhawk solving and how is that benefiting you?**

Having the requirement of reciepts to process a claim is very benefical and has seen a reduction in claims.

  ### 20. Good service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2025

**What do you like best about Payhawk?**

Very easy to use and fast service, with lots of options available. The platform offers multiple options to help business ops.

**What do you dislike about Payhawk?**

Nothing at the moment that I dislike tbh.

**What problems is Payhawk solving and how is that benefiting you?**

Work related expenses, and travel management.

  ### 21. Very userfriendly app which makes your job easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Militsa K. | International Event Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Payhawk?**

Spliting the total amount into lines for different things.

**What do you dislike about Payhawk?**

Cannot withdraw money from ATM in Saudi Arabia.

**What problems is Payhawk solving and how is that benefiting you?**

Helps a lot with managing the expensed and splitting them into different fields, also easily connects with other apps we use so it can automatically transfer the numbers from the specific field

  ### 22. User friendly application for managing expenses

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about Payhawk?**

Always available and helpful customer service.

**What do you dislike about Payhawk?**

As an administrator, I would like to have an option to mark and/or add a note to expenses that would only be visible to other administrators and accountants.
Also, it would be helpful if expenses could be sorted in categories which would also be visible just for me or me and other administratos and accountants.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk simplifies expenses management by providing transparent view and easy control over expenses. It has simple and efficient invoice approval process and company card issuing process.

  ### 23. I love Payhawk

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Payhawk?**

It's so easy to use it! You request some money, the manager approves it, and you buy some stuff using a virtual card or Apple Pay. With a few clicks of a button, you are able to submit expenses as well. Also, there are very nice notifications that tell you not to forget to submit expenses.

**What do you dislike about Payhawk?**

Everything I like about the Payhawk, there is nothing I dislike.

**What problems is Payhawk solving and how is that benefiting you?**

Before I had to buy stuff with my own card and ask for reimbursement (in other company).

  ### 24. Good connection and customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sjoerd W. | Senior Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2025

**What do you like best about Payhawk?**

Had a problem with syncing to Exact which was due incorrect VAT numbers at our side. Customer support saw this really quick and helped us wit a solution

**What do you dislike about Payhawk?**

KYC precedure is very strict so it takes a lot of time for us as a company which is PE owned.

**What problems is Payhawk solving and how is that benefiting you?**

Payments from employees and a direct connection to our bookkeeping system

  ### 25. Simple expense management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Payhawk?**

Very easy to log expenses and keep hold of receipts etc. - OCR and existing supplier list is helpful. Keeps a good track of what's been paid out. Logging claims for mileage is particularly easy. The card system is not something I've used but I am considering this on feedback from colleagues.

**What do you dislike about Payhawk?**

Nothing particularly - occasionally the OCR is a little slow, but easily tolerable.

**What problems is Payhawk solving and how is that benefiting you?**

Logging and tracking expense claims - no need to worry or chase up. Card system makes this even more automatic .

  ### 26. A very easy to use and intuitive tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Payhawk?**

How easy it is to navigate, the information is very clear which makes the user experience a very good one!
This tool is great for keeping track of invoices, several times I had to look for data from last year, and finding it in Payhawk has been very quick.

**What do you dislike about Payhawk?**

So far I don't have anything that comes to mind regarding something I dislike.

**What problems is Payhawk solving and how is that benefiting you?**

Safe way of using a virtual credit card and keeping meticulous track of expenses, all in one platform and in a simple way.

  ### 27. Helpful and Easy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jasmine C. | Sales assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2025

**What do you like best about Payhawk?**

Requesting expenses is extremely easy and helpful. The whole website/app has a good layout making navigation clear. Theres a chat option where you can get all the help you need.

**What do you dislike about Payhawk?**

So far i've had no issues with  Payhawk!

**What problems is Payhawk solving and how is that benefiting you?**

Makes financial operations more efficien.

  ### 28. Amazing performance and support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ida K. | System Administator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Payhawk?**

Payhawk is an excellent tool for companies looking to streamline their expense management, reimbursements, and invoice processing. Its multi-currency support and automation capabilities make it a great fit for global teams.

**What do you dislike about Payhawk?**

There could be more customization options for certain workflows.

**What problems is Payhawk solving and how is that benefiting you?**

OCR option, easy card issue and payments

  ### 29. I don't love it.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Payhawk?**

Nice looking interface. Color scheme, I guess?

**What do you dislike about Payhawk?**

I'm not sold on it yet. My company switched from Xero, which was less nice looking but is somehow easier to understand. It may be how my company implemented it but I find it not easy to understand.

**What problems is Payhawk solving and how is that benefiting you?**

We are using it for card managment, supplier payments and invoice management. Also how we submit our personal invoices. Previously, card management was on a different platform so it is easier to have it all included here.

  ### 30. 👌🏼

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claudia C. | Office Admin Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about Payhawk?**

how easy it is to use and how intuitive it is

**What do you dislike about Payhawk?**

limited and extra stuff modules costs a lot

**What problems is Payhawk solving and how is that benefiting you?**

faster registration of invoices

  ### 31. Great software!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anzar I. | finance manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2025

**What do you like best about Payhawk?**

Amazing software to use. Very easy and convenient and great to be able to get receipts etc from senior members which is harder when it has to be done manually.

**What do you dislike about Payhawk?**

Software sometimes crashes but other than that it is great.

**What problems is Payhawk solving and how is that benefiting you?**

Easier to get receipts. Easy to pay expenses and bills.

  ### 32. Good customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2025

**What do you like best about Payhawk?**

Support answer is fast, they used to solved you any problem really quickly

**What do you dislike about Payhawk?**

Transfers between payhawk should be another module, right now its not simple

**What problems is Payhawk solving and how is that benefiting you?**

They have explained to me how to add an expense to make a transfer within payhawk accounts, allowing me to make a quick transfer of funds.

  ### 33. An efficient tool for financial management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2024

**What do you like best about Payhawk?**

Payhawk has significantly improved my company's expense management.
What I like most about Payhawk is the automation of expense reporting and its integration with accounting software, which saves a lot of time.
The most helpful feature is the ability to centralize and automate expense management, corporate cards, and invoices, making it easy to track financial movements in real time. It also helps reduce manual errors, providing greater control and visibility over cash flow.
The customer service team is exceptional

**What do you dislike about Payhawk?**

The initial learning curve can be a bit steep for new users, but once you're familiar with the platform, it's quite intuitive.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk solves the challenge of managing individual expenses by providing individual cards for each manager and their respective departments. This simplifies expense tracking and approval, ensuring that all transactions are well-documented and easy to manage. Additionally, the platform streamlines the handling of invoices, making it easier to control and monitor company-wide spending while reducing manual work.

  ### 34. An easy-to-use tool for managing corporate expenses and cards.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Payhawk?**

Payhawk is easy to use, fast, and makes expense management seamless. The support team is incredibly responsive and always helpful with any questions or issues.

**What do you dislike about Payhawk?**

There’s little to dislike, but sometimes the approval workflow could be more flexible.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk streamlines processes, making expense and invoice management direct and fast, without unnecessary steps or bureaucracy. Compared to tools we used previously, it’s much easier to use, and expenses get approved and paid much faster, improving efficiency and saving time for our team.

  ### 35. Easy for expense management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roman U. | Collections and customer operations lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2025

**What do you like best about Payhawk?**

Ease of use, as a user, I do not have to search for anything.

**What do you dislike about Payhawk?**

As I do not use it too frequently, I don't find any issues.

**What problems is Payhawk solving and how is that benefiting you?**

As an employee I use it to upload my expense bills for reimbursement

  ### 36. Quick and Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Payhawk?**

That the process is unbelievably quick and easy. Since I use it on a daily basis ost expenses are done within minutes.

**What do you dislike about Payhawk?**

some smaller functions are a bit to well hidden, but once you know where they are then all is good. Here one needs to add thta the Chat service is one of the best I have ever had to work with.

**What problems is Payhawk solving and how is that benefiting you?**

Paperwork. It reduces paperwork, which is a blessing and more importantly almost everyone can do there own expenses.

  ### 37. Works effectively for submitting expenses, seeing status and notifications about payments are great

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Payhawk?**

The easy interface for quickly submitting expenses is great as I want to get in an out, not spend time there. The filtering of expenses by status is also very useful for me.

**What do you dislike about Payhawk?**

It would be great to have a view (in table form) where one of the columns is the status as otherwise the only way to explore this is to either user the filters or go through one expense item at a time.

**What problems is Payhawk solving and how is that benefiting you?**

Making submitting expenses and getting paid easy.

  ### 38. Made our lives so much easier - Its now our main system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sam P. | Finance Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2025

**What do you like best about Payhawk?**

User friendly
Syncs to quickbooks
Support immediately help you
Great for the staff on the road

**What do you dislike about Payhawk?**

Currenlty there is nothing I don't like about the system

**What problems is Payhawk solving and how is that benefiting you?**

Ensuring all expenses are recharged to customers using the billables feature in quickbooks
It has cut out all accounts payable data entry

  ### 39. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cath F. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Payhawk?**

Payhawk makes claiming expenses very easy - the portal is very user friendly - much easier than any orther systems I have used with previous companies!

**What do you dislike about Payhawk?**

no downsides to using Payhawk, I find it very easy

**What problems is Payhawk solving and how is that benefiting you?**

making submitting my expenses very quick and easy

**Official Response from Magdalena Hristova:**

> We're glad to hear that you have not encountered any downsides to using Payhawk and find it very easy to use. We appreciate your feedback!

  ### 40. Simple process with high quality delivery

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cyril B. | General Counsel, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Payhawk?**

simple, faster, no need to look at what we have to do, expenses management with scan of the doc with mobile phone

**What do you dislike about Payhawk?**

nothing at the moment - all aligned with expectation

**What problems is Payhawk solving and how is that benefiting you?**

use of dedicated cards permits to solve the department budget allocation

  ### 41. Extremely useful for paying expense reports.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2025

**What do you like best about Payhawk?**

The receipt capture process is super simple, and the field pre-filling via OCR is very accurate.

**What do you dislike about Payhawk?**

The mobile app startup is extremely slow, which makes the user experience frustrating. Waiting too long for the app to load can be especially annoying when trying to access it quickly for essential tasks. Improving the startup speed would significantly enhance usability and overall satisfaction.

**What problems is Payhawk solving and how is that benefiting you?**

Provide a single payment tool for the entire team, control the budget, and manage expense reporting.

  ### 42. using it for work expenses

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2025

**What do you like best about Payhawk?**

that the app scans the receipt when opening up the camera

**What do you dislike about Payhawk?**

that you're not able to set a limit to particular category expenses, e.g. if your receipt is $50 but you can expense upto $40, for the system to automatically read the receipt as $40 (or less if it's on the receipt)

also that certain categories selected for the receipts should auto-fill other fields as they always remain the same

**What problems is Payhawk solving and how is that benefiting you?**

expensing on the go is relatively easy

  ### 43. Amazing app to control your expenses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maite R. | Events Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2024

**What do you like best about Payhawk?**

It is easy to use. The website is perfect and the app is amazing!! Besides, the AI reads the information and transforms it into the fields you need to upload, which makes the task to upload expenses even easier! Last, but not least, their customer support is amazing!!

**What do you dislike about Payhawk?**

Sometimes I have to delete an expense to upload it again when I need to edit it, since some items cannot be modified once the expense has been uploaded.

**What problems is Payhawk solving and how is that benefiting you?**

I find it easy to control your expenses specially when travelling or when I pay something in advance for the company. The process to get the refund is extremely easy.

  ### 44. Easy-to-use, comprehensive expense management tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about Payhawk?**

Payhawk has so many features and available customisations with many ways to configure the setup to suit requirements for approval workflows, user navigation and controls. The UI is easy to navigate and setup is straightforward and can be adapted and changed easily. The support we've received has been efficient, and Payhawk has taken on a lot of feedback for future developments. Since we've started using Payhawk we've seen a lot of improvements and additional features go live.

**What do you dislike about Payhawk?**

Some issues with our ERP integration and missing functionality in Australia.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk provides a comprehensive, customisable and intuitive expense management tool which we have been able to tailor to our specific needs and to easily integrate with our ERP. The controls have helped improve accuracy on categorisation and allowed us to monitor and control spend better.

**Official Response from Magdalena Hristova:**

> It's great to hear that Payhawk is providing a comprehensive and customizable expense management solution! For any issues with ERP integration or functionality, please reach out to us at customers@payhawk.com so we can assist you further and ensure you get the most out of the platform. : ) 

  ### 45. Fast and Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rustam K. | VP of Engineering, Enterprise (> 1000 emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Payhawk?**

Super Easy to use and exepnses become a breeze before it was a pain to keep track of all the receipts.

**What do you dislike about Payhawk?**

Getting the PIN number for the card since you can't set the one you want.

**What problems is Payhawk solving and how is that benefiting you?**

Ease of doing expenses.

  ### 46. great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kayla S. | growth associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Payhawk?**

easy to use and can learn it on your own.

**What do you dislike about Payhawk?**

hard for non uk people - doesn't show when bank processes the payment

**What problems is Payhawk solving and how is that benefiting you?**

helping expense for my boss even though I would like to be a delegate and that isn't possible :/

  ### 47. Payhawk useful for assistants

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Payhawk?**

I like that I am always aware of missing invoices and can upload them on the go. Moreover it gives me a good overview of past purchases.

**What do you dislike about Payhawk?**

As an Exec Assistant it would be useful to make it easier to have access to my CEOs card. At the moment the setup is quite complicated for teams.

**What problems is Payhawk solving and how is that benefiting you?**

It is making business purchases a lot easier and smoother compared to older softwares. Moreover it is nice to be reminded of missing invoices.

  ### 48. Great expense software and app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Connor R. | Onboarding Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Payhawk?**

I love the simplicty and good design of Payhawk.

**What do you dislike about Payhawk?**

Could be more options to verify if you dont have mobile service at your location so verify via email or another way.

**What problems is Payhawk solving and how is that benefiting you?**

Helping to simplify the business expenses process.

  ### 49. Great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cristian C. | Administration/accounting  director, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 18, 2024

**What do you like best about Payhawk?**

The most helpful is the integration with Netsuite. You can forget about reconziling cards or employee´s expenses reports because Payhawk is doing it for you.

Also the simplicity of the system. You can change all the configuration, created, see, and so on. It is great. 

The app is the simplest I have seen before. Take a picture and it is almost done. Just review the cost centers and that´s it.

**What do you dislike about Payhawk?**

Payhawk is growing all the time so sometimes you ask for a new improve but they are working on it. It is about time but always answer all petitions.

**What problems is Payhawk solving and how is that benefiting you?**

It is solving the integration with Netsuite (ERP). The best.

  ### 50. Amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** K H. | CSM, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Payhawk?**

Extremely user friendly and the number of features it has that enables you to have to input less information. 
For example, it completes certain fields based on the invoices and receipts that you upload. 
Very simple for my team to complete their expenses and for me to approve them within a timely manner

**What do you dislike about Payhawk?**

Maybe lack of an app or being able to intergrate with Gmail so managers dont forget to approve

**What problems is Payhawk solving and how is that benefiting you?**

Managing my own and my treams expenses


## Payhawk Discussions
  - [Payhawk incentivises gift card without any remarks - then G2 says &#39;not eligible&#39;](https://www.g2.com/discussions/payhawk-incentivises-gift-card-without-any-remarks-then-g2-says-not-eligible) - 2 comments, 1 upvote

- [View Payhawk pricing details and edition comparison](https://www.g2.com/products/payhawk/reviews?open_modal_url=%2Ffr%2Fproducts%2Fpayhawk%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fpayhawk%252Freviews%26source%3Dsticky_header_pin&page=8&section=pricing&secure%5Bexpires_at%5D=2026-07-31+14%3A12%3A43+-0500&secure%5Bsession_id%5D=192d65c6-19f6-402b-a88b-49c899de2e62&secure%5Btoken%5D=bcdd93bb05b4e13ae791bdee92b7444b59b2633a67d2137e1c0454789ee75a29&format=llm_user)
## Payhawk Integrations
  - [Datev](https://www.g2.com/products/datev/reviews)
  - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews)
  - [EXACT](https://www.g2.com/products/software-of-excellence-exact/reviews)
  - [Exact Globe](https://www.g2.com/products/exact-globe/reviews)
  - [Factorial](https://www.g2.com/products/factorial/reviews)
  - [Flex Databases eTMF](https://www.g2.com/products/flex-databases-etmf/reviews)
  - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews)
  - [Holded](https://www.g2.com/products/holded/reviews)
  - [Infor CloudSuite M3](https://www.g2.com/products/infor-cloudsuite-m3/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Pennylane](https://www.g2.com/products/pennylane/reviews)
  - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)

## Payhawk Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Credit Card Integration

**Setup**
- Locations

**Setup**
- Data
- Approvals
- Alignment

**Planning**
- Processes
- Contracts
- Content
- Requisition

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Expense Reporting**
- Expense Automation
- Integration
- Compliance
- Mobile Functionality

**Card Management**
- Card Types
- Card Controls
- Configuration
- Fulfillment
- Replacement

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations

**Tracking**
- Mileage
- Logs
- Automation

**Performance**
- Benchmarks
- Forecasting

**Execution**
- Purchasing
- Invoicing

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance

**Invoice Processing**
- Approvals
- Batch Processing
- Consolidation
- Match Invoices

**Approval **
- Rules
- Workflows
- Submit

**Controls**
- Tokenization
- Security
- Card Networks
- Integration
- Testing
- APIs

**Reimbursement**
- Reimbursement
- Expenses
- Workflows

**Analytics**
- Visibility
- Performance
- Spend

**Analytics**
- Due Dates
- Benchmarking
- KPIs

**Analytics**
- Due Dates
- Cashflow
- Payment Tracking

**Payment Cards**
- One-time Virtual
- Recurring Virtual
- Physical

**AI - Travel Management**
- Personalization
- Cost Savings

**Integration**
- Accounting
- Payment Integration
- ERP

**Integration**
- Accounting
- Payments
- ERP
- Account Sync

**Reporting**
- Real time
- Multiple Views
- Export
- Budgets

**Platform - Mileage Tracking**
- Reporting
- Customer Support

**Agentic AI -  Procure to Pay**
- Multi-step Planning
- Autonomous Task Execution
- Proactive Assistance

**Agentic AI - Travel Management**
- Autonomous Task Execution
- Proactive Assistance

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Payments**
- Vendor
- Recurring
- Employee Reimbursements
- ACH

**Agentic AI - Invoice Management**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Agentic AI - Mileage Tracking**
- Autonomous Task Execution
- Adaptive Learning

**Employee Risk Management**
- Emergency Assistance Integration
- Risk Alerts & Safety Notifications

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow

**Fraud & Risk Management**
- Notifications
- Unique Cards
- Controls

**Sustainability & Reporting**
- Sustainability Reporting

**Administration**
- PCI Regulation Compliant

**Agentic AI - Spend Management**
- Proactive Assistance

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support

**Audit**
- Filters
- Post Audits
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

## Top Payhawk Alternatives
  - [Spendesk](https://www.g2.com/products/spendesk/reviews) - 4.6/5.0 (411 reviews)
  - [Pleo](https://www.g2.com/products/pleo/reviews) - 4.7/5.0 (1,417 reviews)
  - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,470 reviews)

