Top 10 Parloa Alternatives & Competitors

Top 10 Alternatives to Parloa Recently Reviewed By G2 Community

Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
Learn More

Zendesk for Customer Service
By Zendesk
4.3/5
(6,698)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
Show More
Categories in common with Parloa:
Customer Self-Service
AI Customer Support Agents

Zoho Desk
By Zoho
4.4/5
(7,320)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Show More
Categories in common with Parloa:
Customer Self-Service
AI Customer Support Agents

Genesys Cloud CX
By Genesys
4.4/5
(1,520)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Show More
Categories in common with Parloa:
AI Customer Support Agents
AI Voice Assistants
You’re Seeing Part of the StoryLog in or create an account to access the full set of alternatives.
Create a Free Account

Jotform AI Agents
By Jotform
4.5/5
(433)
Product Description
Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool.
Show More
Categories in common with Parloa:
Customer Self-Service
AI Agent Builders
AI Customer Support Agents
AI Voice Assistants

JustCall
By Saas Labs
4.3/5
(2,368)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
Show More
Categories in common with Parloa:
Customer Self-Service
AI Customer Support Agents
AI Voice Assistants

ElevenLabs
By Eleven Labs
4.5/5
(1,126)
Product Description
AI Voice Generator and research lab. Convert text to speech in any voice, style and language with the most powerful AI speech tool ever.
Show More
Categories in common with Parloa:
AI Agent Builders
AI Customer Support Agents
AI Voice Assistants

Retell AI
By Retell AI
4.8/5
(1,025)
Product Description
Retell AI offers an API for creating voice agents with human-like speech capabilities for developer integration.
Show More
Categories in common with Parloa:
AI Agent Builders
AI Customer Support Agents
AI Voice Assistants

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(592)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
Show More
Categories in common with Parloa:
AI Agent Builders
AI Customer Support Agents
AI Voice Assistants

Kustomer
By Kustomer
4.5/5
(513)
Product Description
Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.
Show More
Categories in common with Parloa:
Customer Self-Service
AI Agent Builders
AI Customer Support Agents

Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
Learn More