ParaSolution

ParaSolution Alternatives & Competitors

Top Alternatives to ParaSolution

  • Freshservice
  • Jira Service Management
  • SolarWinds Service Desk
  • PagerDuty
  • xMatters

Top 20 Alternatives & Competitors to ParaSolution

    #1
    #1
  1. Freshservice

    (838)4.6 out of 5
    Optimized for quick response

    Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.

    Categories in common with ParaSolution:
  2. Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.

    Categories in common with ParaSolution:

    AM
    Ease of ticket creation, updating and tracking.
    #2
    #2
  3. Jira Service Management

    (640)4.2 out of 5

    Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

    Categories in common with ParaSolution:
  4. Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

    Categories in common with ParaSolution:

    UL
    Most liked is automatically create the support ticket whenever received any mail from the client support team.
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
    #3
  5. SolarWinds Service Desk

    (635)4.4 out of 5
    Optimized for quick response

    SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

    Categories in common with ParaSolution:
  6. SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

    Categories in common with ParaSolution:

    MB
    Ease of use and visibility. When setup to service your clients, it's a very easy to use ticketing system. Setup in almost a spreadsheet like view, tickets are easy to work with.
    #4
    #4
  7. PagerDuty

    (572)4.5 out of 5

    PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules, establish escalation policies, create automated workflows, and alert the right people at the right time.

    Categories in common with ParaSolution:
  8. PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules, establish escalation policies, create automated workflows, and alert the right people at the right time.

    Categories in common with ParaSolution:

    Sagara J.
    SJ
    Multiple types of notification options. Most preferred it the web-hook
    #5
    #5
  9. xMatters

    (256)4.4 out of 5
    Optimized for quick response

    xMatters is an intelligent communications platform that connects insights from any system to the people that matter.

    Categories in common with ParaSolution:
  10. xMatters is an intelligent communications platform that connects insights from any system to the people that matter.

    Categories in common with ParaSolution:

    Saiswarup S.
    SS
    It may be used without difficulty. Easy in order to explain to end-users as well as showing their user profile navigation.
    #6
    #6
  11. NinjaRMM

    (165)4.8 out of 5
    Optimized for quick response

    NinjaRMM is a powerful cloud-based IT management tool designed to save technician's time and minimize downtime.

    Categories in common with ParaSolution:
  12. NinjaRMM is a powerful cloud-based IT management tool designed to save technician's time and minimize downtime.

    Categories in common with ParaSolution:

    Jim W.
    JW
    I can't limit this to just one item. I have used Ninja in the last two jobs. The ease of setting up monitors, software installations and running tasks on a per machine basis when something like a...Read more
    #7
    #7
  13. ManageEngine ServiceDesk Plus

    (162)4.2 out of 5
    Optimized for quick response

    Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.

    Categories in common with ParaSolution:
  14. Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.

    Categories in common with ParaSolution:

    Hassan M.
    HM
    Detailed and easy to use with respect to configurations, Service Desk Flows, Managing Requests, Change, Incidents, Release, Projects, Purchase contracts etc.
    #8
    #8
  15. ServiceNow IT Service Management

    (158)4.2 out of 5

    ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.

    Categories in common with ParaSolution:
  16. ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.

    Categories in common with ParaSolution:

    Sanjay b.
    SB
    Service now offers a single system platform that organize all our works. It has best report options, interface, user-friendly. Has many data and thus provides us great planning for future.
    #9
    #9
  17. Rundeck

    (130)4.4 out of 5
    Optimized for quick response

    Rundeck is open source software that helps you automate ad-hoc and routine procedures in data center or cloud environments.

    Categories in common with ParaSolution:
  18. Rundeck is open source software that helps you automate ad-hoc and routine procedures in data center or cloud environments.

    Categories in common with ParaSolution:

    Navneet S.
    NS
    We think plugin environment is the most a plugin and important functionality can be obtained for it all. And otherwise we can dive deep and walk on the Linux shell. Rundeck really is light and...Read more
    #10
    #10
  19. OnPage

    (106)4.4 out of 5

    OnPage critical alert and incident management system enables rapid resolution of critical IT, healthcare or IoT incidents through efficient communication.

    Categories in common with ParaSolution:
  20. OnPage critical alert and incident management system enables rapid resolution of critical IT, healthcare or IoT incidents through efficient communication.

    Categories in common with ParaSolution:

    Gawain S.
    GS
    The most crucial feature of OnPage is its ability to always ensure the message gets through.
    #11
    #11
  21. LogicGate Risk Cloud

    (82)4.5 out of 5
    Optimized for quick response

    LogicGate is a powerful business process management platform that enables the rapid creation of workflow enabled tools. LogicGate is used to automate complex workflows and solve problems unique to the legal, regulatory, and compliance spaces.

    Categories in common with ParaSolution:
  22. LogicGate is a powerful business process management platform that enables the rapid creation of workflow enabled tools. LogicGate is used to automate complex workflows and solve problems unique to the legal, regulatory, and compliance spaces.

    Categories in common with ParaSolution:

    AI
    Customization to create workflows and processes that are appropriate to our business; great reporting feature. We started using Logic Gate in 2020 and had a great experience working with Mary Beth,...Read more
    #12
    #12
  23. SunView ChangeGear

    (68)3.8 out of 5
    Optimized for quick response

    SunView ChangeGear is a fully-integrated Service Desk Platform with powerful features and affordable pricing built to meet all of your IT service management needs.

    Categories in common with ParaSolution:
  24. SunView ChangeGear is a fully-integrated Service Desk Platform with powerful features and affordable pricing built to meet all of your IT service management needs.

    Categories in common with ParaSolution:

    AT
    ExcellentUser Interface, Flexibility, and Cost
    #13
    #13
  25. Issuetrak

    (61)4.1 out of 5
    Optimized for quick response

    Issuetrak helps your team track tickets, issues, & requests with features like auto-assignment, ticket escalation, at-a-glance dashboard metrics, detailed reporting, custom forms, user-defined fields, and much more. Submit tickets via email, mobile, web form, or web portal. Define your workflow with simple task lists or complex branching. Issuetrak is highly configurable, quickly implemented, & easy to use. Cloud or on-premise deployment.

    Categories in common with ParaSolution:
  26. Issuetrak helps your team track tickets, issues, & requests with features like auto-assignment, ticket escalation, at-a-glance dashboard metrics, detailed reporting, custom forms, user-defined fields, and much more. Submit tickets via email, mobile, web form, or web portal. Define your workflow with simple task lists or complex branching. Issuetrak is highly configurable, quickly implemented, & easy to use. Cloud or on-premise deployment.

    Categories in common with ParaSolution:

    IH
    Issuetrak allows for multiple teams to utilize and for easy assigning of tasks
    #14
    #14
  27. Squadcast

    (47)4.5 out of 5
    Optimized for quick response

    Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.

    Categories in common with ParaSolution:
  28. Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.

    Categories in common with ParaSolution:

    Emanuel B.
    EB
    The calendar allows us to order and control the guards
    #15
    #15
  29. SolarWinds Web Help Desk

    (46)3.8 out of 5

    Web Help Desk & Asset Management Software.

    Categories in common with ParaSolution:
  30. Web Help Desk & Asset Management Software.

    Categories in common with ParaSolution:

    AC
    Pretty simple to setup. Good functionality. Pre built categories and customizable categories.
    #16
    #16
  31. Splunk On-Call

    (45)4.6 out of 5
    Optimized for quick response

    Splunk On-Call is a real-time incident management platform that combines the power of people and data to embolden DevOps teams so they can handle incidents as they occur and prepare for the next one. VictorOps is making on-call suck less by tackling the entire incident lifecycle and sticking with your team through resolution.

    Categories in common with ParaSolution:
  32. Splunk On-Call is a real-time incident management platform that combines the power of people and data to embolden DevOps teams so they can handle incidents as they occur and prepare for the next one. VictorOps is making on-call suck less by tackling the entire incident lifecycle and sticking with your team through resolution.

    Categories in common with ParaSolution:

    SN
    Great alternative to PagerDuty and other similar services. More reasonable pricing. Office telephone call-based alerts.
    #17
    #17
  33. DERDACK Enterprise Alert

    (35)4.8 out of 5
    Optimized for quick response

    DERDACK Enterprise Alert® combines automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

    Categories in common with ParaSolution:
  34. DERDACK Enterprise Alert® combines automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

    Categories in common with ParaSolution:

    FH
    easy handling reliability many setting options
    #18
    #18
  35. Micro Focus Operations Bridge (OpsBridge)

    (33)4.2 out of 5

    Operations Bridge monitors your IT environment and consolidates data from 200+ 3rd party tools. It applies automated discovery, monitoring, analytics, and remediation to data across traditional, private, public, and multi-cloud and container-based infrastructure.

    Categories in common with ParaSolution:
  36. Operations Bridge monitors your IT environment and consolidates data from 200+ 3rd party tools. It applies automated discovery, monitoring, analytics, and remediation to data across traditional, private, public, and multi-cloud and container-based infrastructure.

    Categories in common with ParaSolution:

    CB
    TBEC functionality Dashboards and open options for any 3rd party integration
    #19
    #19
  37. Alloy Navigator

    (26)4.5 out of 5

    Alloy Software is a leading provider of service management, asset management, and network inventory software solutions that help organizations of all sizes automate IT operations.

    Categories in common with ParaSolution:
  38. Alloy Software is a leading provider of service management, asset management, and network inventory software solutions that help organizations of all sizes automate IT operations.

    Categories in common with ParaSolution:

    Alejandro B.
    AB
    One of the points that I want to highlight is the excellent support they provide. They have trained people and they respond quickly to the problems or concerns that one has. Today, this point is...Read more
    #20
    #20
  39. Jira Integration+ for Slack by Nextup

    (23)4.5 out of 5

    Jira Integration Plus for Slack supercharges the speed at which you create, assign, and transition work in Jira—without ever leaving Slack. The solution works for Jira Server and Cloud and a one time setup process enables the integration for all of your channels. Get more done in Slack with Jira Integration+

    Categories in common with ParaSolution:
  40. Jira Integration Plus for Slack supercharges the speed at which you create, assign, and transition work in Jira—without ever leaving Slack. The solution works for Jira Server and Cloud and a one time setup process enables the integration for all of your channels. Get more done in Slack with Jira Integration+

    Categories in common with ParaSolution:

    JD
    Jira Integration+ is an excellent addition to any Jira-heavy companies that live in Slack. All actions that you can do through a typical Jira web interface can be done through Slack modals and...Read more