# PAR POS Reviews **Vendor:** PAR Technology **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 4.0/5.0 **Total Reviews:** 19 ## About PAR POS Cloud-based PAR POS helps restaurants run efficiently, improve service accuracy, and reduce wait times for happier guests. You can handle orders, payments, and hardware seamlessly in one place with our complete solution or choose from top integrations without limitations. PAR is highly adaptable to suit your unique menu, branding, and workflow needs but you can also choose from one of our many templates. PAR POS's easy-to-use design helps staff learn quickly, with employees trained in less than 30 minutes. With 24/7 support from our team of 200+ experts and localized service offerings, PAR POS provides the true partnership you need to grow your business. ## PAR POS Reviews ### 1. It makes your job easier **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2018 **What do you like best about PAR POS?** I like that I can log in and clock in and out pretty easy and that a sales transaction can be completed in a number of seconds compared to a old cash register which might take at the most 60 Seconds or more **What do you dislike about PAR POS?** How to start off I think that it is a very smart intelligent operating system there's little things that I do not like for instance the screen timeout whenever I'm trying to take an order and they're taking a long time to tell me what they want another is certain buttons like the $50 bill button **Recommendations to others considering PAR POS:** I'm recommended to any company trying to lift there sales margin **What problems is PAR POS solving and how is that benefiting you?** You can keep track of everything ### 2. Par Ready for the Future **Rating:** 4.0/5.0 stars **Reviewed by:** John E. B. | Senior Vice President & Head - Business Development, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2018 **What do you like best about PAR POS?** Brink is expandable with our business. It is very user-friendly from the Front of House side. Hardware is robust. Simple to operate. Sales Team is great and available to you. **What do you dislike about PAR POS?** Back of house systems only work on Silverlight which limits accessibility to make changes on the fly. Need to go through support more that needed. Heard that will change in 2019 **What problems is PAR POS solving and how is that benefiting you?** Sales Management. Clean API to integrate with other outside platforms.. ### 3. An Improvement in POS Tech **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2018 **What do you like best about PAR POS?** Brink POS is a cloud-based platform, which runs on a variety of devices. Further, it does not rely on an in-house server, so if your main computer goes down, your registers will still operate. However, an active and robust internet connection is required. The software is easy to use, and decently well-designed. It is optimized for touch. The POS system can be updated easily, and boot times are generally much quicker. **What do you dislike about PAR POS?** As compared to some other platforms, which are showing their age, Brink POS is a good update for the future. Is it perfect? No - it does have it's own little quirks - but it's a good step in the right direction. Once an item is rung in, it stays selected, and must be un-selected before selecting a different item to modify. **What problems is PAR POS solving and how is that benefiting you?** The system is much more responsive - the registers are quick to boot up, and are not reliant upon a back office server. They are compatible with separate payment devices, which are chip and Apple Pay capable. ### 4. PARConnect Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2018 **What do you like best about PAR POS?** I loved the dialogue between Brink customers. It was fantastic to hear how other compnaies were dealing with issues or what sort of work arounds people have been leveraging. **What do you dislike about PAR POS?** There was a lot of vendor talks. I wish I could of spent more time to focus on the Brink platform or relevant **What problems is PAR POS solving and how is that benefiting you?** WE use Brink to leverage labor and sales management. The biggest benefit from their software is how sophisticated the cloud capabilities are in contrast to other systems. ### 5. Very easy POS with almost everything you need **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2018 **What do you like best about PAR POS?** Super simple to program and control, nice reports and decent hardware. The POS also basically includes everything you need with lots of features. No need to go to another party for additional features like loyalty and on-line ordering or scheduling. It's all built into the system. The support we get from PAR is excellent too. Replacing broken hardware was quick and easy. We also liked that the POS integrated seamlessly without above store reporting package from Decision Logic. **What do you dislike about PAR POS?** The menu programming is not very flexible for multi-unit and multi-concept chains. They need a better way to stage and push menu changes. The current publishing methods can cause issues too easily. Things like open orders can become un-closable from an update mid-day. Also, to get on-line ordering working we had to switch our normal credit card processing company. **Recommendations to others considering PAR POS:** The setup is best performed by PAR technicians. So if you are used to doing yourself, you will feel a bit odd with this format of support. **What problems is PAR POS solving and how is that benefiting you?** We wanted a very modern POS for a new concept with tablet style ordering and newer payment methods. PAR was able to get most of it going day one, but waiting for newer payment methods to come to market first. Our new concept was a simple concept too, so the simplistic methods used in PAR met our needs extremely well. ### 6. Advanced Technology but disappointed with Basic Functionality **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2018 **What do you like best about PAR POS?** Web based internet access, immediate updating of all locations, access to timely data from all locations. **What do you dislike about PAR POS?** Inability for the system to display the correct calculations of basic math on promotions and refunds. Inconsistency with approvals on credit card transactions getting back to Brink so that a check can get closed out. The inability of Brink to resolve such basic yet highly important issues **What problems is PAR POS solving and how is that benefiting you?** Efficiencies with database management, real time data, and the API with Restaurant Magic/Data Central ### 7. Brink is a great POS system with lots of potential **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2018 **What do you like best about PAR POS?** Cloud based system is great for management and access to data from anywhere. Ability to export data into our systems. Integrations with third parties work well. **What do you dislike about PAR POS?** Lack of tools to make managing multiple restaurants, menus, and items easier. **What problems is PAR POS solving and how is that benefiting you?** Data analysis and custom reports are changing how we operate and manage the restaurants. ### 8. Very happy as an integrator **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2018 **What do you like best about PAR POS?** The simplicity of the integration process and the feature set that's available basically out of the box when integrated. **What do you dislike about PAR POS?** The silo'd support teams. I would prefer that Brink Support and API support had a better cross-communication platform. **What problems is PAR POS solving and how is that benefiting you?** A much smoother integration process for our clients. Launchign new restaurants within a day sometimes. ### 9. Par Review **Rating:** 1.5/5.0 stars **Reviewed by:** Ali S. | Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2018 **What do you like best about PAR POS?** Ease of use! Easy to learn how to use!!! **What do you dislike about PAR POS?** Very few features compared to other POS systems **Recommendations to others considering PAR POS:** for small units, it is a wonderful system. For a multi-unit setup, it is horrendous **What problems is PAR POS solving and how is that benefiting you?** Almost no scalable Enterprise/multi-store features. It is incredibly easy to fall out of synch in the system. ### 10. Using Brink for Over a Year **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2018 **What do you like best about PAR POS?** Cloud-based system. No back-office server. **What do you dislike about PAR POS?** Current mechanism to send down changes and manage settings is in need of upgrade to HTML5 based platform. **What problems is PAR POS solving and how is that benefiting you?** Centralized management of POS system across enterprise. Normalized data and easy access via APIs to data. ### 11. No Frills Pos software! **Rating:** 3.5/5.0 stars **Reviewed by:** Jessica L. | Subway, Restaurants, Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2018 **What do you like best about PAR POS?** This is a great entry level POS system. I recently upgraded to Par Brink after having the basic Windows XP one. All my employees understood how to use it and were able to transition smoothly and quickly. **What do you dislike about PAR POS?** The interface looks somewhat outdated. Other than that, it’s perfect! **What problems is PAR POS solving and how is that benefiting you?** It allows me to put the quantity of items I have on hand. ### 12. Brink Software is a great POS with a lot of continuing potential. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2018 **What do you like best about PAR POS?** Brink is a cloud based software, with many built in features that would otherwise be an additional cost when compared to other point of sale companies. **What do you dislike about PAR POS?** The pricing structure is different but expected. Occasionally the support team can take some time to to respond, and are not always knowledgable as restaurant operators. **Recommendations to others considering PAR POS:** Make sure the software meets your requirements, and use all the tools supplied to you. **What problems is PAR POS solving and how is that benefiting you?** Brink provides ways of increasing revenue and providing customer with important metrics. ### 13. Got it all **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2018 **What do you like best about PAR POS?** Cloud based confidence on the counter, flexibility and reporting capabilities that meet almost all our needs. **What do you dislike about PAR POS?** They need to stabilize on line time for on line ordering. **Recommendations to others considering PAR POS:** na **What problems is PAR POS solving and how is that benefiting you?** A cloud based database is such a relief when data corruption occurs, You just need a good windows load to get them back to where they were. ### 14. Great POS system for enterprise groups **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2018 **What do you like best about PAR POS?** Brink sales professionals truly do consult with potential clients to find solutions for them. Many orgs say this but Brink actually does it. Their technology is also scalable for many enterprise groups in ways that the most new POS systems cannot. **What do you dislike about PAR POS?** We have not heard any complaints thus far so I cannot comment on downside. **What problems is PAR POS solving and how is that benefiting you?** Our clients are able to get business insights in real time with Brink being a cloud-based solution. This also means updates can be pushed out to locations immediately. ### 15. Cloud Pos for fast casual only **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2018 **What do you like best about PAR POS?** The solution is great when working. The idea behind it and how integrations work **What do you dislike about PAR POS?** support is impossible to get a hold of. Internal processes and protocols are outdated and take too long to complete **What problems is PAR POS solving and how is that benefiting you?** Having a Pos solution for my business that I can cater to our clients ### 16. Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2018 **What do you like best about PAR POS?** Cloud reporting and setup. Very feature Rich. **What do you dislike about PAR POS?** Not being able to choose House Account by a list of names. Not being able to turn off credit vouchers. Support line needs help. **What problems is PAR POS solving and how is that benefiting you?** Great for multiple locations ### 17. One of the top POS's to partner with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2018 **What do you like best about PAR POS?** The communication and the simply top-notch API. **What do you dislike about PAR POS?** The provisioning process is a little odd. Emails coming from clients can be difficult to control. If we could forward signed contracts that would trigger the provisioning, it would be smoother. **What problems is PAR POS solving and how is that benefiting you?** Injecting orders from different third-party sources. ### 18. Brink - The POS you want **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2018 **What do you like best about PAR POS?** How it is easy to integrate with your loyalty platform and turn on the dashboard settings in order to activate/deactivate features. **What do you dislike about PAR POS?** Support at times is really difficult to get access to. **What problems is PAR POS solving and how is that benefiting you?** Our business partner, loyalty partner for restaurant industry. I really like the Cloud Data Hosting and always up to date API's. Provides good analytics ### 19. Good POS, Could Use Some Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2017 **What do you like best about PAR POS?** It is very user friendly and has many methods of seeing information. **What do you dislike about PAR POS?** I wish it could be customized more with our payroll. **What problems is PAR POS solving and how is that benefiting you?** Timecards, POS ## PAR POS Discussions - [What are the benefits of a cloud-based solution?](https://www.g2.com/discussions/cloud-software) - 1 comment, 1 upvote - [What kind of support does PAR Brink offer?](https://www.g2.com/discussions/support-b6dad5a0-1018-4a15-8054-b4a363a061fe) - 1 comment, 1 upvote - [Does PAR Brink integrate with other tools?](https://www.g2.com/discussions/integrations-b1672cd8-8e27-4b8e-8a82-c9aef25eac36) - 1 comment, 1 upvote - [Does PAR Brink offer any online/mobile ordering solutions?](https://www.g2.com/discussions/online-ordering) - 1 comment, 1 upvote - [Does PAR Brink offer any loyalty solutions?](https://www.g2.com/discussions/loyalty) - 1 comment, 1 upvote - [View PAR POS pricing details and edition comparison](https://www.g2.com/products/par-pos/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-28+23%3A20%3A51+-0500&secure%5Bsession_id%5D=9c7f23a3-8de0-47ad-b4e0-8c0943db3321&secure%5Btoken%5D=c3af327c3db45e43b7bc19f01d244aa0d3d146d882f2177c61d1e8a5de938d59&format=llm_user) ## PAR POS Features **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management **Order Management** - Multichannel Ordering - Menu Management - Order Tracking - Order Prioritization **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery **Kitchen Logistics** - Recipe Management - Inventory Tracking - KDS Syncing **Platform** - Sales Reporting & Analytics - Mobile Application - Integrations - Loyalty Programs ## Top PAR POS Alternatives - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (351 reviews) - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) - 3.9/5.0 (328 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,181 reviews)