# PAR POS vs Toast Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Toast excels in user satisfaction, with many praising its ability to streamline operations. Users highlight features like clock-in/out management and detailed sales reporting, which help in analyzing menu performance and payroll efficiency.
- **Users say** that PAR POS offers a user-friendly experience, particularly for quick sales transactions. Reviewers appreciate the ease of logging in and completing sales, noting that it significantly reduces transaction times compared to traditional cash registers.
- **Reviewers mention** that Toast's implementation process is notably smooth, with an intuitive onboarding experience that helps new users get up to speed quickly. This is particularly beneficial for businesses looking to minimize downtime during setup.
- **According to verified reviews** , Toast provides superior support quality, with users expressing satisfaction with the responsiveness and helpfulness of the support team. In contrast, PAR POS users have reported challenges with support, indicating a need for improvement in this area.
- **G2 reviewers highlight** Toast's robust reporting and analytics capabilities, which allow businesses to gain insights into sales trends and labor costs. Users find these features essential for making informed business decisions, whereas PAR POS users have noted limitations in this aspect.
- **Users appreciate** the flexibility of Toast's payment options, including the ability for customers to pay at the table using cards or phones. This feature enhances the customer experience and addresses slow payment issues, a point that PAR POS users have not emphasized as strongly.



| | PAR POS | Toast | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 19 | 370 | 
| **Largest Market Segment** | Mid-Market (41.7% of reviews) | Small-Business (66.1% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $0.00 Per Month | 

---
## Top Pros & Cons

### PAR POS

**Not enough data**

### Toast

Pros:
- Ease of Use (93 reviews)
- Intuitive (33 reviews)

Cons:
- Poor Customer Support (29 reviews)
- Expensive (19 reviews)

---
## Ratings Comparison
| Rating | PAR POS | Toast | 
|---|---|---|
  | **Meets Requirements** | 7.5 (12 reviews) | 8.5 (272 reviews) | 
  | **Ease of Use** | 8.3 (12 reviews) | 8.8 (273 reviews) | 
  | **Ease of Setup** | 8.1 (8 reviews) | 8.2 (185 reviews) | 
  | **Ease of Admin** | 8.1 (8 reviews) | 8.5 (162 reviews) | 
  | **Quality of Support** | 5.8 (10 reviews) | 7.8 (262 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.3 (8 reviews) | 8.3 (163 reviews) | 
  | **Product Direction (% positive)** | 7.9 (11 reviews) | 8.3 (262 reviews) | 

---
## Pricing

### PAR POS

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Toast

#### Entry-Level Pricing

Plan: Starter Kit

Price: Starting at $0.00 Per Month

Description: Ideal for small restaurants who need one or two terminals to get up and running.

Key Features:
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting

[Browse all 3 editions](https://www.g2.com/products/toast/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **PAR POS** | N/A | N/A |
| **Toast** | 8.4/10 | 54 |

#### Core HR

| Feature | PAR POS | Toast | 
|---|---|---|
| **Organization Management** | Not enough data | 8.2 (14 reviews) | 
| **Time, Attendance, and PTO** | Not enough data | 8.9 (14 reviews) | 
| **Expense Management** | Not enough data | 8.3 (7 reviews) | 
| **Salary Structures** | Not enough data | 8.0 (11 reviews) | 
| **Compliance** | Not enough data | 9.0 (13 reviews) | 
| **Benefits Administration** | Not enough data | 8.5 (11 reviews) | 

#### Generative AI

| Feature | PAR POS | Toast | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Platform

| Feature | PAR POS | Toast | 
|---|---|---|
| **Customization ** | Not enough data | 7.5 (36 reviews) | 
| **Integration APIs** | Not enough data | 7.3 (28 reviews) | 
| **Internationalization** | Not enough data | 8.1 (25 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.4 (40 reviews) | 
| **Performance** | Not enough data | 7.9 (38 reviews) | 
| **Mobility** | Not enough data | 8.2 (34 reviews) | 
| **Reporting** | Not enough data | 8.1 (40 reviews) | 
| **Dashboards** | Not enough data | 8.1 (37 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **PAR POS** | N/A | N/A |
| **Toast** | 8.1/10 | 47 |

#### Employee Self Service

| Feature | PAR POS | Toast | 
|---|---|---|
| **Web Portal** | Not enough data | 8.4 (38 reviews) | 
| **Benefits Manager** | Not enough data | 7.6 (22 reviews) | 
| **Mobile** | Not enough data | 7.7 (32 reviews) | 

#### Administration

| Feature | PAR POS | Toast | 
|---|---|---|
| **Payroll Entry** | Not enough data | 8.4 (41 reviews) | 
| **Time Off Accrual** | Not enough data | 8.1 (32 reviews) | 
| **Direct Deposit** | Not enough data | 8.6 (39 reviews) | 
| **Expense Reimbursement** | Not enough data | Feature Not Available | 
| **Pre-tax Deductions** | Not enough data | 8.1 (31 reviews) | 
| **Wage Garnishment** | Not enough data | 7.7 (30 reviews) | 
| **Approvals** | Not enough data | 7.8 (29 reviews) | 
| **Check/W-2 Printing** | Not enough data | 8.4 (37 reviews) | 
| **Check/W-2 Delivery** | Not enough data | 8.5 (36 reviews) | 

#### Taxes

| Feature | PAR POS | Toast | 
|---|---|---|
| **Tax Calculation** | Not enough data | 8.4 (38 reviews) | 
| **Tax Filing** | Not enough data | 8.2 (32 reviews) | 
| **Automatic Tax Payment** | Not enough data | 8.4 (30 reviews) | 

#### Integration

| Feature | PAR POS | Toast | 
|---|---|---|
| **API / Integration** | Not enough data | 7.6 (28 reviews) | 
| **Time Tracking Integration** | Not enough data | 8.3 (33 reviews) | 
| **Accounting Integration** | Not enough data | 8.1 (26 reviews) | 
| **Core HR Integration** | Not enough data | 7.5 (25 reviews) | 

#### Platform

| Feature | PAR POS | Toast | 
|---|---|---|
| **Reporting and Dashboards** | Not enough data | 7.8 (45 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.3 (45 reviews) | 
| **Performance and Reliability** | Not enough data | 8.6 (45 reviews) | 
| **Scalability** | Not enough data | 8.2 (37 reviews) | 

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **PAR POS** | N/A | N/A |
| **Toast** | N/A | N/A |

#### POS

| Feature | PAR POS | Toast | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Barcode Scanning** | Not enough data | Not enough data | 
| **Hardware Integration** | Not enough data | Not enough data | 
| **Price Adjustments** | Not enough data | Not enough data | 
| **Receipts** | Not enough data | Not enough data | 

#### Marketing

| Feature | PAR POS | Toast | 
|---|---|---|
| **Loyalty Programs** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 

#### Administration

| Feature | PAR POS | Toast | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | 

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **PAR POS** | 6.5/10 | 8 |
| **Toast** | 8.5/10 | 192 |

#### Administration

| Feature | PAR POS | Toast | 
|---|---|---|
| **Menu Building** | 7.4 (7 reviews) | 8.7 (149 reviews) | 
| **Inventory Management** | Not enough data | 8.0 (89 reviews) | 
| **Employee Scheduling** | Not enough data | 7.6 (71 reviews) | 
| **Accounting** | 6.3 (5 reviews) | 8.3 (115 reviews) | 
| **Reporting & Analytics** | 5.3 (6 reviews) | 8.6 (158 reviews) | 
| **Loyalty Management** | Not enough data | 8.1 (93 reviews) | 

#### Meal Service

| Feature | PAR POS | Toast | 
|---|---|---|
| **Payment Gateway** | 6.0 (5 reviews) | 8.8 (148 reviews) | 
| **Table Management** | Not enough data | 8.9 (115 reviews) | 
| **Check Adjustment** | 6.7 (6 reviews) | 8.7 (147 reviews) | 
| **Kitchen Tickets** | 7.5 (6 reviews) | 8.9 (141 reviews) | 
| **Takeout & Delivery** | Not enough data | 8.7 (131 reviews) | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **PAR POS** | N/A | N/A |
| **Toast** | 8.5/10 | 94 |

#### Platform Basics

| Feature | PAR POS | Toast | 
|---|---|---|
| **Reporting** | Not enough data | 8.6 (74 reviews) | 
| **Interoperability** | Not enough data | 8.3 (58 reviews) | 

#### Back Office

| Feature | PAR POS | Toast | 
|---|---|---|
| **Accounting** | Not enough data | 8.7 (65 reviews) | 
| **Employee Management** | Not enough data | 8.1 (71 reviews) | 
| **Analytics** | Not enough data | 8.6 (72 reviews) | 
| **Inventory Management** | Not enough data | 7.8 (45 reviews) | 

#### Front of Office

| Feature | PAR POS | Toast | 
|---|---|---|
| **POS** | Not enough data | 9.2 (81 reviews) | 
| **Table Management** | Not enough data | 8.7 (62 reviews) | 
| **Kitchen Ticketing** | Not enough data | 8.8 (76 reviews) | 
| **Reservations** | Not enough data | 7.3 (40 reviews) | 

#### Platform Data

| Feature | PAR POS | Toast | 
|---|---|---|
| **Dashboard** | Not enough data | 9.0 (72 reviews) | 

#### Agentic AI - Restaurant Management

| Feature | PAR POS | Toast | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | PAR POS | Toast | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 

### Cloud Kitchen Management

| Product | Score | Reviews |
|---|---|---|
| **PAR POS** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Order Management

| Feature | PAR POS | Toast | 
|---|---|---|
| **Multichannel Ordering** | Not enough data | Not enough data | 
| **Menu Management** | Not enough data | Not enough data | 
| **Order Tracking** | Not enough data | Not enough data | 
| **Order Prioritization** | Not enough data | Not enough data | 

#### Kitchen Logistics

| Feature | PAR POS | Toast | 
|---|---|---|
| **Recipe Management** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **KDS Syncing** | Not enough data | Not enough data | 

#### Platform

| Feature | PAR POS | Toast | 
|---|---|---|
| **Sales Reporting & Analytics** | Not enough data | Not enough data | 
| **Mobile Application** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Loyalty Programs** | Not enough data | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **PAR POS** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Generative AI

| Feature | PAR POS | Toast | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Restaurant Marketing Tools

| Product | Score | Reviews |
|---|---|---|
| **PAR POS** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Customer Data and Insights

| Feature | PAR POS | Toast | 
|---|---|---|
| **Customer Analytics** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 

#### Campaign Management

| Feature | PAR POS | Toast | 
|---|---|---|
| **Marketing Automation** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **SMS & Push Notifications** | Not enough data | Not enough data | 

#### Engagement and Retention

| Feature | PAR POS | Toast | 
|---|---|---|
| **Offers Management** | Not enough data | Not enough data | 
| **Rewards Program** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Integration and Compliance

| Feature | PAR POS | Toast | 
|---|---|---|
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Compliance and Consent Management** | Not enough data | Not enough data | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **PAR POS** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Payments

| Feature | PAR POS | Toast | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | 

#### Employee Management

| Feature | PAR POS | Toast | 
|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | 

#### Customer Management

| Feature | PAR POS | Toast | 
|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | PAR POS | Toast | 
|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 

#### Integrations

| Feature | PAR POS | Toast | 
|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 

#### Analytics

| Feature | PAR POS | Toast | 
|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos)

**Unique to PAR POS (1):** [Cloud Kitchen Management Software](https://www.g2.com/categories/cloud-kitchen-management)

**Unique to Toast (6):** [Restaurant Marketing Tools Software](https://www.g2.com/categories/restaurant-marketing-tools), [Retail POS Systems](https://www.g2.com/categories/retail-pos), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management), [Core HR Software](https://www.g2.com/categories/core-hr), [Payroll Software](https://www.g2.com/categories/payroll), [HCM Software](https://www.g2.com/categories/hcm-software)


---
## Reviewer Demographics

### By Company Size

| Segment | PAR POS | Toast | 
|---|---|---|
| **Small-Business** | 16.7% | 66.1% | 
| **Mid-Market** | 41.7% | 32.4% | 
| **Enterprise** | 41.7% | 1.5% | 

### By Industry

#### PAR POS

- **Restaurants:** 33.3%
- **Food & Beverages:** 33.3%
- **Hospitality:** 16.7%
- **Hospital & Health Care:** 8.3%
- **Entertainment:** 8.3%

#### Toast

- **Restaurants:** 51.5%
- **Food & Beverages:** 26.5%
- **Hospitality:** 6.3%
- **Accounting:** 1.8%
- **Financial Services:** 0.9%
- **Food Production:** 0.9%
- **Entertainment:** 0.9%
- **Information Technology and Services:** 0.9%
- **Consumer Goods:** 0.9%
- **Real Estate:** 0.9%
- **Other:** 8.4%

---
## Alternatives

### Alternatives to PAR POS

- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1274 reviews)
- [Restroworks Cloud Kitchen Management](https://www.g2.com/products/restroworks-cloud-kitchen-management/reviews) — 4.8/5 stars (389 reviews)
- [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (289 reviews)
- [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) — 4.3/5 stars (54 reviews)
- [Revel Systems](https://www.g2.com/products/revel-systems-revel-systems/reviews) — 4.1/5 stars (146 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (238 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.8/5 stars (108 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)

### Alternatives to Toast

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1274 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (399 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (238 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4232 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6538 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.8/5 stars (108 reviews)

---
## Top Discussions

### PAR POS

- Title: [What are the benefits of a cloud-based solution?](https://www.g2.com/discussions/cloud-software) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Check out this blog post outlining the many benefits of a cloud-based solution -..."
- Title: [What kind of support does PAR Brink offer?](https://www.g2.com/discussions/support-b6dad5a0-1018-4a15-8054-b4a363a061fe) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "PAR will be with you every step of the way to support your team and your business as much, or as little, as you need. Our service. Your way. Customizable..."
- Title: [Does PAR Brink integrate with other tools?](https://www.g2.com/discussions/integrations-b1672cd8-8e27-4b8e-8a82-c9aef25eac36) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "PAR is proud to offer an extensive ecosystem of integration partners to complement our Brink POS solution. Our current list of integration partners cover..."
- Title: [Does PAR Brink offer any online/mobile ordering solutions?](https://www.g2.com/discussions/online-ordering) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! The Brink POS Online & Mobile ordering module is built within the POS for truly seamless operation. It also means you only need to setup your menu once!..."
- Title: [Does PAR Brink offer any loyalty solutions?](https://www.g2.com/discussions/loyalty) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! The Brink Loyalty Module is a powerful and flexible loyalty program built into your point of sale that is designed to engage your customers in a..."

### Toast

- Title: [Is there any way to make toast work in a retail non restaurant](https://www.g2.com/discussions/37361-is-there-any-way-to-make-toast-work-in-a-retail-non-restaurant) — 2 comments, 1 upvote
  > **Top comment:** "I would advise against it. They are made for restaurants, and even that isn’t handled very well. "
- Title: [Does Toast require internet access?](https://www.g2.com/discussions/toast-specific-a075cbe2-630a-41fb-a0f3-0d1b019fd862) — 1 comment, 1 upvote
  > **Top comment:** "Yes"
- Title: [What are the benefits of a cloud based solution?](https://www.g2.com/discussions/cloud-based-software-36ccd898-5b15-4eb0-a71b-de5fc11eb3be) — 1 comment, 1 upvote
  > **Top comment:** "You can sit down at home;
- Check to reports & Sales
- Update menus
- Payroll
- Dispute charges or any credit card problem
- Great marketing opportinute"
- Title: [Is Toast just a point of sale system?](https://www.g2.com/discussions/toast-specific-99b36e8b-a723-484e-ab1e-ab312e30489f) — 1 comment, 1 upvote
  > **Top comment:** "yes, and much more. 
they can do inventory, payroll, & martketing
"
- Title: [What are the most important features to consider when buying a restaurant point of sale system?](https://www.g2.com/discussions/general-pos-f3766029-f7f9-47dc-8aa9-bb9a87b8e277) — 1 comment, 1 upvote
  > **Top comment:** "able to handle offline mode. 
This is very important that not many systems can do this. 
(toast is great offline)"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/par-pos-vs-toast)