# Orcatec Reviews **Vendor:** Orcatec **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 5.0/5.0 **Total Reviews:** 15 ## About Orcatec Orcatec is an all-in-one platform designed for both office and field operations, trusted by professionals across over 40 service industries. Managing home services has never been easier with Orcatec. Whether you're a small business or a large enterprise, Orcatec provides the tools you need to manage everything in one place. Easily schedule services, dispatch teams, handle invoicing, build quotes, and track performance, all from a user-friendly interface with just a few clicks. Stay connected with your team and clients through real-time notifications, gather valuable reviews to boost your reputation, and much more. With Orcatec, everything you need to run a successful service business from start to finish is in one place, making your work easier and more efficient. Join thousands of satisfied users and take your business to the next level. Features we offer: Dispatching and Scheduling, Estimates and Sales Proposals, Invoicing, Work Order Management, Job Management and Tracking, Field Service CRM, Route and GPS Tracking, Contractor Payroll and Commissions Management, Job Costing and Expenses Tracking, Payments with Credit Card and ACH, Card Reader, Consumer Financing, Calls Tracking and Messaging, Review Management, Advanced Reporting. Here are the industries Orcatec serves: HVAC, Plumbing, Construction, Appliance Repair, Home Cleaning, Electrician, Landscaping and Lawn, Home Renovation, Handyman, Automotive,Pest Control, Custom Home Building, Garage Door, Window Cleaning, Carpet Cleaning, Pool and Spa Service, Locksmith, Fireplace and Chimney, Roofing, Water Treatment, Alarm and Security,Irrigation, Painting Contractors, Fire Safety, Junk Removal,Computer Service, Moving, Snow Removal, Air Duct Cleaning, Property Maintenance, Remodeling, Concrete, Janitorial Services, Excavation, Demolition Contractor, Tree Care, Restoration, Flooring, Tiling, Drywall, Pressure Washing ## Orcatec Reviews ### 1. Good software but needs improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Anton I. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2024 **What do you like best about Orcatec?** Orcatec shines when it comes to dispatch and scheduling. The interface is clean, intuitive, and easy to use, allowing our team to manage appointments and job assignments with minimal hassle. Service technicians and installers, in particular, find the software almost perfect for their daily tasks. It streamlines communication between office staff and field teams, ensuring smooth coordination. Additionally, the customer support is responsive and quick to address minor issues or implement small improvements. While broader concerns remain unresolved, the team is efficient at handling smaller requests, which helps keep the software running smoothly for day-to-day operations. If you’re running a small service company and are comfortable keeping all your reports in spreadsheets, Orcatec is nearly a perfect option for you. The software works well for teams that don’t require in-depth, built-in reporting features and are satisfied with handling data manually. **What do you dislike about Orcatec?** As someone who uses Orcathec daily in our HVAC business, I have to say the experience is less than ideal: - Slow Performance: Regardless of your internet speed, expect delays after nearly every action. You’ll need to be patient, as even simple tasks can take longer than they should. - Severely Lacking in Reporting: It’s nearly impossible to generate meaningful reports, especially for marketing and sales purposes. Suppose you want to track key metrics like the number of proposals sent, signed, paid, or left unanswered. In that case, you’ll find yourself exporting multiple reports and manually piecing them together over days. The software doesn’t support this natively, making data management incredibly time-consuming. - Limited Reporting Periods and Filters: Building reports over longer periods, such as a full year, or applying different filters is extremely frustrating. When I need data on appointments set for our sales team over the last year, I have to generate six to eight separate reports and then combine them in a spreadsheet—only to face multiple errors like "network error" or "something went wrong." - Inadequate for Marketing & Sales Insights: There needs to be built-in reports for crucial marketing and sales KPIs. If you want to see your sales team’s closing ratio or assess ROI from different channels, be prepared to spend hours exporting and merging data from different tables. While Orcathec may be a newer company and still developing their software, it feels far from ready for businesses that need quick, efficient access to comprehensive data. Unless you’re very skilled with Excel or similar tools, you might find yourself spending more time trying to make this software work than actually using it to improve business performance. This will help to make major improvements and get more customers on board in the future. **What problems is Orcatec solving and how is that benefiting you?** Orcatec helps streamline various operational tasks by centralizing scheduling, task management, and communication within one platform. This has reduced the need to switch between multiple tools and has brought some level of organization to our day-to-day operations. While there are challenges, the ability to have everything in one place provides some convenience and helps keep our team aligned on job assignments and customer appointments. ### 2. Efficient and User-Friendly Software **Rating:** 4.5/5.0 stars **Reviewed by:** Bohdan U. | Frontend Developer , Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Orcatec?** I have been using Orcatec software for some time now, and I am thrilled to share my exceptional experience with this fantastic application. Not only has it exceeded my expectations, but it has also genuinely enhanced my productivity and efficiency in various tasks. First of all, the user interface is incredibly intuitive and easy to navigate. This, coupled with integration with other applications, has greatly streamlined my workflow, allowing me to work smarter, not harder. The range of features that Orcatec offers is quite impressive. From data analysis and visualization to advanced planning features, the software has consistently delivered accurate and actionable insights. It is evident that the developers at Orcatec have put in tremendous effort to create a versatile and powerful tool. Additionally, I cannot praise the customer support team enough. Whenever I encountered any issues or had questions, the support team was prompt, professional, and incredibly helpful. They ensured that I had a thorough understanding of the software and were always ready to assist. In conclusion, Orcatec software is an outstanding tool that has greatly improved my productivity and has become an invaluable asset in my daily work. I do recommend it to anyone in need of a robust and versatile software solution. **What do you dislike about Orcatec?** MinorMinor issues, but overall satisfied **What problems is Orcatec solving and how is that benefiting you?** I use Orcatec for efficient task dispatching, real-time map tracking, managing recurring events, handling accounting tasks, and monitoring my operations through a comprehensive dashboard. ### 3. Orcatec Software Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Maksym K. | Frontend Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Orcatec?** I recently had the pleasure of working with Orcatec and I must say, it was an amazing experience. From the very beginning, their team was incredibly professional, knowledgeable, and friendly. They took the time to listen to my needs and provided expert advice on how to best meet them. Their expertise in technology and software development is truly impressive. They were able to deliver a high-quality product within the timeline and budget we agreed upon, without sacrificing any of the features or functionality we needed. But what really stood out to me was the level of customer service they provided. They were always available to answer any questions or concerns I had, and went above and beyond to ensure my satisfaction with the final product. Overall, I would highly recommend Orcatec to anyone in need of technology or software development services. Their professionalism, expertise, and commitment to customer satisfaction are truly exceptional. Thank you, Orcatec! **What do you dislike about Orcatec?** I am pleased to say that I have no negative reviews for Orcatec. My experience with their product/service has been entirely positive and I would highly recommend them to others. **What problems is Orcatec solving and how is that benefiting you?** all ### 4. Orcatec is a game-changer for business management **Rating:** 5.0/5.0 stars **Reviewed by:** Vitaliy G. | React Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Orcatec?** Orcatec review Orcatec is an amazing modular SaaS platform for business management! I love how Orcatec expands the capabilities of my business and helps me manage all aspects of my enterprise in one place. It offers a powerful toolkit with customizable modules like CRM, finance, GPS-tracking, analytics, and more, providing flexibility and effectiveness for running my business. The user-friendly interface is intuitive and integrates with popular applications, automates tasks, and offers flexible access controls. Orcatec also has top-notch cybersecurity measures, including data backup, encryption, and access control. The professional customer support is exceptional. Overall, Orcatec is a game-changer for business management, with its modular approach, user-friendly interface, robust security, and excellent support. Highly recommended! **What do you dislike about Orcatec?** As an avid user of digital payment methods, I was disappointed to discover that I am unable to use Google Pay and Apple Pay for making transactions **What problems is Orcatec solving and how is that benefiting you?** Orcatec review Orcatec is an amazing modular SaaS platform for business management! I love how Orcatec expands the capabilities of my business and helps me manage all aspects of my enterprise in one place. It offers a powerful toolkit with customizable modules like CRM, finance, GPS-tracking, analytics, and more, providing flexibility and effectiveness for running my business. The user-friendly interface is intuitive and integrates with popular applications, automates tasks, and offers flexible access controls. Orcatec also has top-notch cybersecurity measures, including data backup, encryption, and access control. The professional customer support is exceptional. Overall, Orcatec is a game-changer for business management, with its modular approach, user-friendly interface, robust security, and excellent support. Highly recommended! ### 5. Unique software with the ability to order specific feature that meets your unique needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Roman S. | Back-end Developer | Laravel, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Orcatec?** Orcatec is a software company that specializes in providing innovative solutions for contractors. The company's software products are designed to help businesses streamline their workflows and increase productivity. The software is highly customizable and can be tailored to meet the specific needs of individual users or organizations. Orcatec is designed to help professionals manage their routine more efficiently. It includes tools for data collection, preservation, processing, review, and production, making it an essential tool for running a business. Overall, I can give Orcatec only positive reviews for their ease of use, flexibility, and robust feature sets. The company's commitment to providing exceptional customer service has also been noted, with knowledgeable support staff and responsive support channels. If you are in need of project management, scheduling or invoicing software, Orcatec is definitely worth considering. **What do you dislike about Orcatec?** Unfortunately at the moment system doe not support the next key features for us, but we have spoken with support and these features are planned to be done by the end of the year. We really appreciate this. List of features: - Project sub statuses - Memberships (already have a beta version) **What problems is Orcatec solving and how is that benefiting you?** These guys have great customer support. I once had a problem with messaging, I stopped receiving incoming messages. The issue was on the orcatec's provider side, they solved this issue in a couple of hours and restored all the messages that did not arrive. Also guys know how to listen to their client and draw conclusions based on feedback ### 6. Impressive growing app! **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Orcatec?** This program is excellent for my business and meets most of my needs. I love that every module, like planning, dispatching, accounting, mapping, etc. is laid out for everyone to see. The messaging and notification features, I would have to say, is the best. Customers love getting notifications saying we are on our way or finished. **What do you dislike about Orcatec?** Some functions are not so easy to figure out the first time, you need to practice. **What problems is Orcatec solving and how is that benefiting you?** Allows me to organize the process like coordinating technicians' jobs, and have a place to keep all my customers. All in all, it saves a lot of time! ### 7. Very good service **Rating:** 5.0/5.0 stars **Reviewed by:** Andriy Z. | React Native Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Orcatec?** It has many different features, and they keep adding constantly. The same business process previously and now, using Orcatec, is 2-3 times faster. We used it primarily for invoices and estimates, but now they have almost everything to cover our needs. Straightforward schedule for workers; it's like google calendar but with system integration. Overall, the product saves you lots of time, and the customer support is very satisfactory. **What do you dislike about Orcatec?** It wasn't easy to hop on the new system, but once you got used, it became mechanical. **What problems is Orcatec solving and how is that benefiting you?** Creating invoices, workers scheduling, work projecting, clients pages ### 8. I have been using the Orcatec platform for my business for the past few months **Rating:** 5.0/5.0 stars **Reviewed by:** Toni S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2023 **What do you like best about Orcatec?** The price for using the system is absolutely not proportional to its value! Compared to the quite high prices of other systems, I get the same functionality for half the price! **What do you dislike about Orcatec?** The interface was not quite understandable from the first use, but after some time and instructions, everything became clear. **What problems is Orcatec solving and how is that benefiting you?** The customer-oriented features and maximum flexibility allow me to easily interact with my clients and manage my business operations. ### 9. Great experience and still growing! **Rating:** 5.0/5.0 stars **Reviewed by:** Daria V. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2022 **What do you like best about Orcatec?** It helped me a lot to organize my scope of work, lots of features and many of them are pretty much customizable. Also it's great how they manage appointments and schedules, visuals are quite precise and pretty self explanatory, looks nice. And you can also get some help or ask for extra features to build or improve as they are constantly working on it. Definitely would recommend trying it! **What do you dislike about Orcatec?** It has lots of settings and features so it might take some time to set everything up at the beginning, but result is still worth it. **What problems is Orcatec solving and how is that benefiting you?** organizing , dispatching and invoicing ### 10. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Orcatec?** GPS tracking functionality. The software helps to track the team I like this functionality **What do you dislike about Orcatec?** When I use this app I don't see any cons. I like this app and recommend it to other people! **What problems is Orcatec solving and how is that benefiting you?** I can see my team and it's very convenient ### 11. Great help for the business **Rating:** 5.0/5.0 stars **Reviewed by:** Yuliia Y. | Dispatcher **Reviewed Date:** March 22, 2022 **What do you like best about Orcatec?** The interface is pleasant to work with. I find the scheduling very convenient. It's easy to track the technicians, make the invoicing and send automated messages to the clients. **What do you dislike about Orcatec?** It was a bit difficult to use in the beginning but after a tutorial with the Account Manager, it became much easier. **What problems is Orcatec solving and how is that benefiting you?** Scheduling and tracking the techs, accounting, making payments, sending notifications. Using the app saves lots of time and it certainly serves its purpose. ### 12. Saves me tons of time and reduces stress **Rating:** 5.0/5.0 stars **Reviewed by:** Vladimir T. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2021 **What do you like best about Orcatec?** Create easy to understand detailed proposals; ordering equipment and supplies is a breeze! **What do you dislike about Orcatec?** There are many features, some of which I don't use, but it is nice to have the option. I disabled the modules that I did not need in settings. It simplifies the system. in the beggining I was nerveous to change but the Orcatec team made it easy. **What problems is Orcatec solving and how is that benefiting you?** Orcatec helps me to keep track of all my customer interactions. I do not forget things promised. This thorough account of details has built a very loyal customer base. Before Orcatec, I would order all my materials and equipment over the phone. It took a lot of time, and when mistakes were made, there was no account of who was at fault. Now it takes me a few clicks the system automatically generates an email to my distributor. ### 13. Orcatec for small business **Rating:** 5.0/5.0 stars **Reviewed by:** Brian E. | Graduate Research Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2021 **What do you like best about Orcatec?** Orcatec has been an absolute pleasure to use for my business needs. It is super responsive and easy to use, and the price is far lower than what the other companies are offering. I would highly recommend it. **What do you dislike about Orcatec?** Had to relearn how to use all of the features when coming from different software. **What problems is Orcatec solving and how is that benefiting you?** There are so many features, and because they are a small business, they really listen to their customers. I use this software for essentially all of my business's daily operations. ### 14. I want to leave a great feedback about Upwork platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Oleksandr K. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2021 **What do you like best about Orcatec?** Ability to use multiple modules for business needs **What do you dislike about Orcatec?** This is a beta version. It requires further adjustments. **Recommendations to others considering Orcatec:** If you are looking to manage your field force, appointments, orders, and proposals efficiently, we recommend you to use Orcatec. **What problems is Orcatec solving and how is that benefiting you?** The main problem that we are solving is that most business processes can be managed through the Orcatec app. ### 15. High quality and versatile solution that fit our need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2021 **What do you like best about Orcatec?** The software is very robust and versatile. Helps to keep organized and get the job done. Also very high quality and looks like the developers are fixing bugs really quickly. Very smooth to get started and excellet tech support. Really, a breath of fresh air compared to software from some big companies. **What do you dislike about Orcatec?** Too many features. Would prefer something more streamlined, but overall can't complain about anything. **What problems is Orcatec solving and how is that benefiting you?** Sequencing and organizing different kinds of contractors for large projects. Keeping track of payments and reimbursements. ## Orcatec Discussions - [What is Orcatec used for?](https://www.g2.com/discussions/what-is-orcatec-used-for) - 1 comment - [View Orcatec pricing details and edition comparison](https://www.g2.com/products/orcatec/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A18%3A22+-0500&secure%5Bsession_id%5D=aeca5782-ea17-4062-a625-27b198d28e30&secure%5Btoken%5D=340c8ab319af71e0f5ef5eadf7ec6eec313a070f70bcd5c7ae8a9cb91c42f0de&format=llm_user) ## Orcatec Features **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Orcatec Alternatives - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) - 4.7/5.0 (350 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (4,842 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - 4.1/5.0 (4,597 reviews)