--- title: Orb Reviews meta_title: 'Orb Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Orb works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 4 scale: '5' date_modified: '2026-06-24' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # Orb Reviews **Vendor:** Orb **Category:** [Billing Software](https://www.g2.com/categories/billing) **Average Rating:** 5.0/5.0 **Total Reviews:** 4 ## About Orb Orb is a scalable usage-based billing engine that powers finance workflows like accounting, invoicing, and reporting. ## Orb Pros & Cons **What users like:** - Users highlight the **billing efficiency** of Orb, enabling agile pricing strategies and easing invoicing complexities. (4 reviews) - Users praise the **exceptional customer support** from Orb, noting quick responses and helpful assistance for any queries. (4 reviews) - Users find Orb's platform **exceptionally easy to use** , facilitating seamless integration and efficient billing management. (3 reviews) - Users appreciate the **easy integrations** of Orb, streamlining billing and allowing teams to focus on core product development. (3 reviews) - Users value the **flexibility** of Orb for agile pricing and easy integration in complex billing processes. (3 reviews) - Cost Efficiency (2 reviews) - Customizability (2 reviews) - Users highlight Orb's **easy setup** , allowing smooth integration and flexibility in managing usage-based billing effortlessly. (2 reviews) - Helpful (2 reviews) - Integrations (2 reviews) **What users dislike:** - Users find the **missing features** concerning, but acknowledge the company is actively working on updates. (1 reviews) - Users face **usability hurdles** with Orb, though the support team is helpful in overcoming these challenges. (1 reviews) ## Orb Reviews ### 1. Excellent billing-as-a-service platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sam S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2024 **What do you like best about Orb?** - We have better agiility and flexibility with our pricing in market and in enterprise deals because we know we can easily handle changes to our pricing model in Orb. - Orb is the source of truth for all of our invoicing. It makes it easy to understand which invoices are still outstanding for accounts receivable operations. - The Orb team is fantastic. They respond quickly to feature requests and support questions. - We use Orb daily to check on usage bills and to create new subscriptions for enterprise customers. It was easy to initially integrate and ongoing implementation is a breeze. **What do you dislike about Orb?** - When we first connected to QBO there were a few hurdles to overcome. This was more a function of QBO usability. The Orb team was great and helped us through those. **What problems is Orb solving and how is that benefiting you?** Orb helps us manage our billing infrastructure, it is the source of truth for all of our invoices, and we use it to run accounts receiveable. Without Orb we'd be doing this in-house on top of Stripe, and it'd be much harder for us to manage billing changes and to create new subscriptions for our customers. ### 2. Orb gave us a lot of flexibility and help us introduce new pricing and billing capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about Orb?** Orb enabled us in introducing our new pricing and billing strategy for our cloud product. Despite having a dedicated billing team to manage our usage-based billing scenarios, we faced numerous challenges earlier. Leveraging Orb to help with our billing and pricing allowed us to redirect our top engineers to focus on other critical aspects of our product. In our evaluation process, we also considered Metronome, another good product. However, Orb stood out for several reasons for our needs: Stronger endorsements from customer reference calls that we did and additional insights we got from our own network back channels. They did a better job to address our accounting anomalies and edge case scenarios, which are unique to our business. Orb's licensing model offered generous usage limits, and was more advantageous for us compared to Metronome's fixed fee plus variable costs model. Orb also provided support for dynamic custom SQL rules, which address our critical need for dynamic vCPU-based allowances in metering and pricing—a capability that Metronome lacked and we dint get a clear picture of the roadmap commitments for it. Orb initially had gaps in their SFDC integrations and some API limitations, but they quickly demonstrated prototypes during our evaluation and delivered the solution promptly upon us becoming their customer, they worked with us closely to incorporate our requirments . Our experience with Orb has been positive so far. While we have not yet launched into production, we have have gone through a rigourous set of testing and QA and we expect the golive to be seemless. **What do you dislike about Orb?** Nothing specific yet, team has been super responsive and supportive of our needs. **What problems is Orb solving and how is that benefiting you?** We only had a one price fits all offering and that too had a lot of complexity in how we managed allowances and meetering based on discounting etc.The old pricing model dint give us flexibility to introduce our product to differnt customer segments of the market and in addition also restricted our ability to optimize our cogs for those segments. Orb enabled us to easily move to a good better best procing model, simplify our allowance and discounting model on metering and also helped us maximize our engineers to focus on other critical aspects of the product. ### 3. Orb is great - highly recommend for usage-based billing! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Orb?** The product works really well for complex and flexible usage-based billing needs, and the team at Orb is super helpful any time we have questions. They're also continuing to ship new products at a fast pace, which is great! **What do you dislike about Orb?** The company is still a startup, so there are additional features we have requested to meet our company's billing needs. Overall that's to be expected, and they are regularly shipping new products. **What problems is Orb solving and how is that benefiting you?** We use Orb for usage-based billing. It's massively simplified the process for us - what used to take days across spreadsheets and Stripe now takes minutes or hours each month. ### 4. Orb transformed our usage-based billing - easy to use and flexible customization **Rating:** 5.0/5.0 stars **Reviewed by:** MB C. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Orb?** Before Orb, our team struggled to implement flexible usage-based billing, forcing us to rely on manual processes that wasted a lot of time. The integration was relatively easy, and our engineering team was impressed by Orb's documentation and responsivenes throughout. From the Finance side, we've found it easy to configure custom metrics and plans as add new products or sign new deals. We've saved tons of time, both by having flexible, automated billing, and from not having to dedicate engineering resources after setup. Orb's customer support has also been amazing - they're super quick to respond, both for bug fixes and for net-new feature requests to continue to make the platform more powerful. **What do you dislike about Orb?** Not much to say here; the product is continuing to mature really quickly, and Orb is quick to address both bugs and feature requests. **What problems is Orb solving and how is that benefiting you?** Orb automates our usage-based billing, saving time and manual effort. Orb also provides convenient revenue reporting from the dashboard, as well as a Fivetran connector so that we can sync revenue data into our internal systems. - [View Orb pricing details and edition comparison](https://www.g2.com/products/orb/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+16%3A51%3A55+-0500&secure%5Bsession_id%5D=7befa49f-c35d-4e46-82f0-bc47cf9c8610&secure%5Btoken%5D=ce48f39c818e8de9097c99828511ec69a909c1bb1f4105dbb2259c8839eb1930&format=llm_user) ## Orb Features **Revenue Recognition** - Revenue Types - Revenue Allocation - Reclassification - Compliance - Scheduling **Bill Generation** - Templates - Digital Billing - Recurring Billing **Usage Metering - Usage-based billing Software** - Metering engine - Data extraction/ingestion - Analytics/reporting **Platform - Pricing** - Dynamic Pricing - Customer Segmentation - Price Execution - Price Management - Price Monitoring - Approved Workflows - Pricing Analytics - Omnichannel Pricing **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Revenue Performance** - Customer Performance - Contract Performance - Revenue KPIs - Pricing & Discounting - Offering **Bill Processing** - Consolidation - Batch Invoicing - Management **Bill Generation - Usage-based billing Software** - Templates - Digital Billing - Usage Billing **Integration - Pricing** - ERP Integration - Integration API - CRM Integration **Revenue Optimization ** - Forecasting - Promotion Programs - Pricing Optimization - Re-evaluation **Integration** - Accounting - Payments - ERP **Bill Processing - Usage-based billing Software** - Consolidation - Batch Invoicing - Management **Artificial Intelligence - Pricing** - Price Optimization - Personalized Pricing - Real-time Insights **Agentic AI - Pricing** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Integration** - ERP and Accounting - Sales and Marketing - Quote-to-Cash - APIs **Integration - Usage-based billing Software** - Accounting - Payments - ERP **Agentic AI - Billing** - Autonomous Task Execution ## Top Orb Alternatives - [Chargebee](https://www.g2.com/products/chargebee/reviews) - 4.4/5.0 (956 reviews) - [Maxio](https://www.g2.com/products/maxio/reviews) - 4.3/5.0 (816 reviews) - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - 4.2/5.0 (1,408 reviews)