---
title: OpenAthens Reviews
meta_title: 'OpenAthens Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how OpenAthens works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 2
  scale: '5'
date_modified: '2026-06-05'
parent_category:
  name: Security and Privacy Services
  url: https://www.g2.com/categories/security-and-privacy-services
---

# OpenAthens Reviews
**Vendor:** Jisc  
**Category:** [Other Security Services Providers](https://www.g2.com/categories/other-security-services)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About OpenAthens
With 30 years' experience and trusted by academic, healthcare, and corporate research institutions, OpenAthens provides dedicated authentication solutions for librarians and publishers. By removing barriers to knowledge, we enable seamless, single sign-on (SSO) – meeting your users where their journey begins.




## OpenAthens Reviews
  ### 1. OpenAthens Takes the Hassle Out of e-Resource Troubleshooting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris C. | Deputy University Librarian, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2026

**What do you like best about OpenAthens?**

When there are inevitable technical issues with a particular e-resource, this is handled centrally by OpenAthens. Previously, Library staff needed to troubleshoot these problems.

**What do you dislike about OpenAthens?**

Many niche e-resource vendors still don’t support OpenAthens, which means we often have to persuade them to adopt this authentication system. Although OpenAthens support is helpful when we’re trying to onboard new vendors, success ultimately depends on how receptive each vendor is to the idea. In a few cases, we’ve even had to cancel planned subscriptions because the vendor would not support OpenAthens.

**Recommendations to others considering OpenAthens:**

Ensure that your mission-critical e-resources already support OpenAthens. Communicate widely about the planned change, and emphasise the benefits both in terms of seamless access as well as enhanced user privacy/security.

**What problems is OpenAthens solving and how is that benefiting you?**

In an era of information overload and with our faculty/students having so many options, it is vitally important that our Library's e-resources can be accessed as seamlessly as possible. OpenAthens is an important part of HKBU Library's strategy to realise this vision, by enabling our patrons to login to the hundreds of resources that we subscribe to with their University credentials. The SAML-based solution provided by OpenAthens is also robust from a privacy and security perspective.

  ### 2. The OpenAthens Redirector Is Amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** David L. | Discovery & Access Librarian, Enterprise (> 1000 emp.)

**Reviewed Date:** March 16, 2026

**What do you like best about OpenAthens?**

The OpenAthens team does an outstanding job supporting the onboarding of new resources and teaching librarians about authentication in a way that is both clear and easy to understand.

**What do you dislike about OpenAthens?**

There is nothing that I overtly dislike about OpenAthens. Some technical knowledge is required to onboard new resources, but their support team is more than capable of getting librarians up to speed with everything they need to know.

**Recommendations to others considering OpenAthens:**

Start now! Federated authentication is a benefit to everyone.

**What problems is OpenAthens solving and how is that benefiting you?**

OpenAthens has enabled our students to access a wide array of electronic resources and learning materials. They are an essential component of both on-campus and online education.



- [View OpenAthens pricing details and edition comparison](https://www.g2.com/products/openathens/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-06+01%3A38%3A58+-0500&secure%5Bsession_id%5D=e556e70d-7ef3-4d50-9c05-204b4ba32c88&secure%5Btoken%5D=c41bde215d2b72f5f7e2ac0e0efce94db8dc5c07162f0bf8a4c6966d637f127d&format=llm_user)

## OpenAthens Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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