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Open Exchange Reviews (24)

Reviews

Open Exchange Reviews (24)

4.4
24 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the secure virtual meetings and ease of use of Open Exchange, highlighting its effectiveness for professional communication and collaboration. The platform's ability to facilitate seamless connectivity and provide a user-friendly experience makes it a preferred choice for many. However, some users note that the user interface could be improved for better navigation.

Pros & Cons

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HD
"Transforms Global Billing with Real-Time FX and Cost-Effective Payments"
What do you like best about Open Exchange?

I really like Open Exchange's real-time FX API integration with our billing platform, which allows us to offer local currency pricing with transparent exchange rates, eliminating global checkout abandonment and boosting our non-USD revenue. This feature is crucial as it locks in exchange rates at checkout, removing the manual FX calculations and preventing volatility risk for our U.S. finance team. I also appreciate the low-cost cross-border payments feature, which significantly reduces our payment costs with flat fees and 0% markup on FX rates, and processes quickly with real-time tracking. This has transformed our workflow by slashing costs and ensuring timely payments to international vendors using various payment rails. Review collected by and hosted on G2.com.

What do you dislike about Open Exchange?

I find the processing for emerging market cross-border payments slow and expensive with Open Exchange. For SE Asia and Africa, it only supports SWIFT payments, which take 3–5 business days to process compared to 1–2 for major markets. The SWIFT fees are higher too, at $5 compared to $1–$2 for local rails. This can lead to late vendor payments in these regions and frustrates global customers who expect fast checkout and payment confirmation. Review collected by and hosted on G2.com.

Juman D.
JD
"Simple, Reliable, and Secure Email Management"
What do you like best about Open Exchange?

I mainly use Open Exchange to manage my emails and keep my work communication organized. It helps me stay on top of daily tasks and makes everything easier to handle. I like how it keeps all my emails in one place, so I don’t miss important messages and makes communication faster and more organized, saving me time. What I like most is how simple and reliable it is. The interface is easy to use, and everything works smoothly. I also like how stable and secure it feels. I don’t face many technical issues, and everything syncs properly, which makes my daily work smoother. It's reliable, secure, and easy to use for daily work. The initial setup was quite easy. The steps were clear, and it didn’t take much time to get everything running. Review collected by and hosted on G2.com.

What do you dislike about Open Exchange?

Sometimes the interface could feel a bit more modern, and a few features could be easier to find. Also, performance can be slightly slow at times, so improving speed would make the experience even better. Review collected by and hosted on G2.com.

Prashanth B.
PB
Research Associate
Research
Small-Business (50 or fewer emp.)
"Vibrant Community and Seamless Networking"
What do you like best about Open Exchange?

I use Open Exchange to connect with professionals, share insights, and access valuable industry discussions. It's a great tool for networking, learning, and staying updated on trends across different sectors and global markets. What I like most about Open Exchange is its vibrant community and the quality of discussions. The platform encourages meaningful exchanges between professionals from diverse backgrounds. I also appreciate its user-friendly design, which makes it easy to navigate, share insights, and engage in thoughtful conversations that inspire learning and collaboration. The initial setup of Open Exchange was straightforward and quick. The platform’s onboarding process is well-guided, with clear instructions and helpful prompts. Creating a profile, joining discussions, and customizing settings took only a few minutes. Overall, the setup experience was smooth, even for first-time users, requiring minimal technical knowledge. Review collected by and hosted on G2.com.

What do you dislike about Open Exchange?

One area that could be improved on Open Exchange is the search and filtering functionality—it can sometimes be difficult to find specific topics or past discussions. Additionally, notifications could be more customizable to reduce clutter. Enhancing mobile performance and integrating more collaboration tools would also improve the overall experience. Review collected by and hosted on G2.com.

MR
IT consultant
Accounting
Mid-Market (51-1000 emp.)
"Streamlines Integrations with Ease"
What do you like best about Open Exchange?

I use Open Exchange for its quick connectivity and integration capabilities through open, reusable APIs and shared resources. It removes the hassle of building custom integrations by making systems work together smoothly out of the box. I really like its interoperability and simplicity because they let me connect systems quickly and reliably without unnecessary complexity. The setup was quick and straightforward with minimal configuration. Review collected by and hosted on G2.com.

What do you dislike about Open Exchange?

More detailed documentation for advanced uses cases would make it even better. Review collected by and hosted on G2.com.

SB
"Reliable and Automated Ad Exchange"
What do you like best about Open Exchange?

I use Open Exchange to buy and sell digital ads automatically across many websites and apps. I find that Open Exchange makes it easy to exchange currencies and saves me time. I really like the reliability and how easy it is to use. The automated ads help get better results with little manual work. Review collected by and hosted on G2.com.

What do you dislike about Open Exchange?

I find the need to monitor performance closely a bit of a hassle. It could be improved by offering better targeting accuracy. Review collected by and hosted on G2.com.

Vladimir M.
VM
Senior Integration Engineer
Mid-Market (51-1000 emp.)
"Reliable Collaboration with Open Exchange"
What do you like best about Open Exchange?

I like Open Exchange for easy and free communication with my team, and it satisfies all my business requirements without any cost. The product is working very well, with almost no crashes, which makes it predictable and trustworthy. I can rely on it without any problems. I also appreciate that, although it took some time to study the product, I was able to catch on quickly and set it up without difficulty. Review collected by and hosted on G2.com.

What do you dislike about Open Exchange?

Nothing it’s almost perfect Review collected by and hosted on G2.com.

PD
Associate
Computer Software
Enterprise (> 1000 emp.)
"Solid Email Platform with Room for UI Improvement"
What do you like best about Open Exchange?

I like that Open Exchange makes email communication easier with good support. I appreciate the ease of setting up for both visual and programmatic ways. The integration with enterprise apps is beneficial too. I find the inbuilt features like encryption, security, flawless data retention, and support for multiple platforms very valuable. Review collected by and hosted on G2.com.

What do you dislike about Open Exchange?

The UI interface can be improved. Sync delay latency could be reduced. Initial setup was difficult. Review collected by and hosted on G2.com.

Sami T.
ST
Guest users or non-business users of the software, not included in G2 scores.
"Empowers Idea Sharing and Teamwork"
What do you like best about Open Exchange?

I find Open Exchange really useful for sharing ideas and feel comfortable doing so freely, which helps foster strong teamwork and better understanding. It also contributes to faster problem-solving by allowing me to ask questions and clear my doubts. The initial setup was good, and I'm happy to recommend it, giving it a perfect score. Review collected by and hosted on G2.com.

What do you dislike about Open Exchange?

Everyone should follow respectful communication rules, and give every person a chance to speak, not just the confident people. Review collected by and hosted on G2.com.

Rohit .
R
"Massive Reach and Scalability, But Needs Better Inventory Quality"
What do you like best about Open Exchange?

I really like how Open Exchange allows me to quickly reach a wide audience across many websites and apps with access to diverse publisher inventory, including display, video, mobile, and in-app. It lets me scale a campaign in minutes instead of weeks through automated real-time auctions. The massive reach and scale Open Exchange provides is fantastic, and the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Open Exchange?

I dislike the inconsistent inventory quality. There's also limited brand safety unless you add extra tools. Review collected by and hosted on G2.com.

GE
"Clear, Flexible, and Vast Global Reach"
What do you like best about Open Exchange?

I like that Open Exchange is clear and flexible to use, and it also has a large global reach, which helps with fast trades to a wider audience. The setup was quite easy and flexible, which makes it valuable for me. Review collected by and hosted on G2.com.

What do you dislike about Open Exchange?

I think adding more tradable assets will be of more value to me. Review collected by and hosted on G2.com.

Pricing

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Open Exchange