--- title: Open Exchange Reviews meta_title: 'Open Exchange Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 29 reviews by the users' company size, role or industry to find out how Open Exchange works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 29 scale: '5' date_modified: '2026-08-07' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Open Exchange Reviews **Vendor:** OpenExchange **Category:** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing) **Average Rating:** 4.4/5.0 **Total Reviews:** 29 ## About Open Exchange OpenExchange is a Technology Enabled Service provider chosen by the most demanding industries in the world as their virtual communications partner. We make virtual and hybrid meetings & events work, regardless of technology, complexity, location, or time of day. Our global team of skilled professionals, combined with advanced technology and fastidious planning results in unmatched satisfaction. ## Open Exchange Pros & Cons **What users like:** - Users find **Open Exchange easy to use** , appreciating its reliability and time-saving automated features for trading digital ads. (10 reviews) - Users appreciate the **easy setup** of Open Exchange, finding quick clarity in getting everything up and running. (8 reviews) - Users highly value the **reliability** of Open Exchange, ensuring seamless transactions and boosting operational efficiency. (6 reviews) - Users appreciate the **intuitive interface** of Open Exchange, making navigation and communication seamless and efficient. (4 reviews) - Users find the **setup process very easy** , appreciating the clear instructions and quick onboarding for Open Exchange. (4 reviews) - Easy Communication (3 reviews) - Flexibility (3 reviews) - Users love the **real-time updates** of Open Exchange, enabling fast, transparent trading and easy market access. (3 reviews) - Security (3 reviews) - Users value the **impressive accessibility** of Open Exchange, enabling quick outreach across multiple platforms and diverse inventory. (2 reviews) **What users dislike:** - Users often experience **performance issues** with Open Exchange, citing slow speeds and the need for better targeting accuracy. (3 reviews) - Users find the **user interface lacking modernity** and suggest improvements for navigation and performance speed. (3 reviews) - Users find Open Exchange to be **expensive** due to high SWIFT fees and slow processing times for cross-border payments. (2 reviews) - Users find the **search and filtering functionality inadequate** , making it challenging to locate specific topics or discussions. (2 reviews) - Users find the **interface not intuitive** , making setup and navigation more challenging than expected. (2 reviews) - Performance Delays (2 reviews) - Customer Support (1 reviews) - Users express concern over **editing limitations** , noting inconsistent inventory quality and insufficient brand safety without additional measures. (1 reviews) - Learning Curve (1 reviews) - Limitations (1 reviews) ## Open Exchange Reviews ### 1. Great secure option **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Open Exchange?** I like that OpenExchange provides secure virtual meetings and video streaming, which leaves our financial company at ease when it comes to confidential meetings. **What do you dislike about Open Exchange?** The user interface isn't as best as it can be, at least in comparison to its competitors. There should be a better way to host larger meetings without using up too much bandwidth and there being a lot of lag with video and audio. **What problems is Open Exchange solving and how is that benefiting you?** Open Exchange solves the problem of secure video conferencing and streaming, especially for a financial company whose industry is quite confidential and requires privacy. ## Open Exchange Discussions - [What is Open Exchange used for?](https://www.g2.com/discussions/what-is-open-exchange-used-for) - [View Open Exchange pricing details and edition comparison](https://www.g2.com/products/open-exchange/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+03%3A53%3A31+-0500&secure%5Bsession_id%5D=e496a019-c59a-4d87-b8a0-6b10508b88ea&secure%5Btoken%5D=dfd0d552fa83b7402472da3b89661e2afc8f529ad8cd8784dbf33ce6073dc355&format=llm_user) ## Open Exchange Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Real-Time Chat - Hand Raising - File Sharing - Private Chat - Real-Time Chat **Administration** - Event Configuration - Event Marketing - Speaker Access and Control - Advanced Reporting **Meeting Coordination** - Scheduling - Video Call Recording - Participant Permissions - One-Click Join - Video Streaming - On-Demand Recording - Call Recording - Call Recording - Event Scheduling **Virtual Experience** - Virtual Lobby - Built-In Webcasting - Webcasting Integrations - Cross-Device Functionality - Session / Agenda Management - Live Streaming & Recording - Registration & Attendee Management - Event Setup & Scheduling - Branding & Customization - Interactive Speaker / Moderator Controls - Survey/Poll Management - Sponsorship Management - Badge Management - Exhibit/Vendor Management - Video Streaming - Online Registration - Meeting Management - Website Management - Contact Management - Communication Management - Forms Management - Promotions Management - Event Management - Attendance Management - Third-Party Integrations - Social Media Integration - Event Registration **Software Type** - Mobile - Browser Application - Desktop Application **Engagement** - Online Event Agenda - Interactive Content - 1:1 Networking - Exhibitors/Sponsorships - Gamification & Incentives - Real‑Time Interaction Tools - Networking / Matchmaking **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Additional Functionality** - Video Support - AI/Machine Learning - Attendance Management - Collaboration Tools - Single Sign On - Registration Management - Email Management - Calendar Management - Transcripts/Chat History - Activity Dashboard - Data Security - Document Storage - Document Management - Alerts/Notifications - Customizable Branding - Two-Way Audio & Video - Drag & Drop - Conferencing - Breakout Rooms - Third-Party Integrations - API - Generative AI - Chat/Messaging - Whiteboard - Reminders - Reporting & Statistics - Meeting Management - Brainstorming - Presentation Streaming - Surveys & Feedback - Mobile Access - Video Conferencing - User Management - AI Copilot - SSL Security - File Transfer - Email Reminders - Remote Access/Control - Content Management - Microsoft Outlook Integration - CRM - Auto Framing - On-Demand Webcasting - Automatic Transcription - Two Way Audio & Video - User Profiles - Video Management - Polls/Voting - Event Management - Brand Management - HD Audio/Video - Presentation Tools - Communication Management - Host Controls **Agentic AI - Virtual Event Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration / Support - Virtual Event Platforms** - Role‑Based Access & Permissions - Security & Compliance **Insights & Scale - Virtual Event Platforms** - User Capacity & Reliability - Analytics & Reporting - Audience Analytics **Additional Functionality** - Speaker Profiles - Attendee Profiles - Ticketing - Live Streaming - Live Chat - Kiosk Ticketing - Audience Engagement - Digital Signage - Attendee Tracking - AI Copilot - Breakout Rooms - Lead Capture - Surveys & Feedback - Data Import/Export - Activity Dashboard - Event Ticketing - Reporting & Statistics - Customizable Templates - Gamification - Video Conferencing - Chat/Messaging - Real-Time Chat - API - Event Tracking - Barcode/Ticket Scanning - Conferencing - Event Calendar - Engagement Tracking - Customizable Forms - Email Reminders - Alerts/Notifications - Electronic Payments ## Top Open Exchange Alternatives - [ON24](https://www.g2.com/products/on24/reviews) - 4.3/5.0 (1,162 reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) - 4.5/5.0 (381 reviews) - [Livestorm](https://www.g2.com/products/livestorm/reviews) - 4.4/5.0 (1,651 reviews)