# Top 10 Octopus ITSM Alternatives & Competitors **Average Rating:** 5.0/5 **Total Number of Reviews:** 2 Octopus ITSM is not the only option for IT Service Management Tools. Explore other competing options and alternatives. IT Service Management Tools is a widely used technology, and many people are seeking top rated, time saving software solutions with policy dictation and performance logging. Other important factors to consider when researching alternatives to Octopus ITSM include ease of use and reliability. The best overall Octopus ITSM alternative is ClickUp. Other similar apps like Octopus ITSM are Automation Anywhere Agentic Process Automation, NinjaOne, ServiceNow IT Service Management, and Freshservice. Octopus ITSM alternatives can be found in [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) but may also be in [Service Desk Software](https://www.g2.com/categories/service-desk) or [Work Management Software](https://www.g2.com/categories/work-management). ## Best Paid & Free Alternatives to Octopus ITSM - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Atera](https://www.g2.com/products/atera/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [Autotask](https://www.g2.com/products/autotask/reviews) ## Top 10 Alternatives to Octopus ITSM Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Octopus ITSM stacks up to the competition, check reviews from current & previous users in industries like Banking, and find the best product for your business. ### 1. [ClickUp](https://www.g2.com/products/clickup/reviews) By ClickUp **Average Rating:** 4.6/5 **Total Reviews:** 13,161 ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. Categories in common with Octopus ITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Octopus ITSM vs ClickUp](https://www.g2.com/compare/clickup-vs-octopus-itsm) **Compare ClickUp with other alternatives:** - [ClickUp vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-clickup) - [ClickUp vs NinjaOne](https://www.g2.com/compare/clickup-vs-ninjaone) - [ClickUp vs ServiceNow IT Service Management](https://www.g2.com/compare/clickup-vs-servicenow-it-service-management) - [ClickUp vs Freshservice](https://www.g2.com/compare/clickup-vs-freshservice) - [ClickUp vs Atera](https://www.g2.com/compare/atera-vs-clickup) - [ClickUp vs Jira Service Management](https://www.g2.com/compare/clickup-vs-jira-service-management) - [ClickUp vs SolarWinds Service Desk](https://www.g2.com/compare/clickup-vs-solarwinds-service-desk) - [ClickUp vs SysAid](https://www.g2.com/compare/clickup-vs-sysaid) - [ClickUp vs Autotask](https://www.g2.com/compare/autotask-vs-clickup) ### 2. [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) By Automation Anywhere **Average Rating:** 4.5/5 **Total Reviews:** 5,612 Automation Anywhere Enterprise is an RPA platform architected for the digital enterprise. Categories in common with Octopus ITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Octopus ITSM vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-octopus-itsm) **Compare Automation Anywhere Agentic Process Automation with other alternatives:** - [Automation Anywhere Agentic Process Automation vs ClickUp](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-clickup) - [Automation Anywhere Agentic Process Automation vs NinjaOne](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-ninjaone) - [Automation Anywhere Agentic Process Automation vs ServiceNow IT Service Management](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-servicenow-it-service-management) - [Automation Anywhere Agentic Process Automation vs Freshservice](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-freshservice) - [Automation Anywhere Agentic Process Automation vs Atera](https://www.g2.com/compare/atera-vs-automation-anywhere-agentic-process-automation) - [Automation Anywhere Agentic Process Automation vs Jira Service Management](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-jira-service-management) - [Automation Anywhere Agentic Process Automation vs SolarWinds Service Desk](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-solarwinds-service-desk) - [Automation Anywhere Agentic Process Automation vs SysAid](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-sysaid) - [Automation Anywhere Agentic Process Automation vs Autotask](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-autotask) ### 3. [NinjaOne](https://www.g2.com/products/ninjaone/reviews) By NinjaOne **Average Rating:** 4.7/5 **Total Reviews:** 4,624 NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience. Categories in common with Octopus ITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Octopus ITSM vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-octopus-itsm) **Compare NinjaOne with other alternatives:** - [NinjaOne vs ClickUp](https://www.g2.com/compare/clickup-vs-ninjaone) - [NinjaOne vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-ninjaone) - [NinjaOne vs ServiceNow IT Service Management](https://www.g2.com/compare/ninjaone-vs-servicenow-it-service-management) - [NinjaOne vs Freshservice](https://www.g2.com/compare/freshservice-vs-ninjaone) - [NinjaOne vs Atera](https://www.g2.com/compare/atera-vs-ninjaone) - [NinjaOne vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-ninjaone) - [NinjaOne vs SolarWinds Service Desk](https://www.g2.com/compare/ninjaone-vs-solarwinds-service-desk) - [NinjaOne vs SysAid](https://www.g2.com/compare/ninjaone-vs-sysaid) - [NinjaOne vs Autotask](https://www.g2.com/compare/autotask-vs-ninjaone) ### 4. [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) By ServiceNow **Average Rating:** 4.5/5 **Total Reviews:** 1,905 ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever. Categories in common with Octopus ITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Octopus ITSM vs ServiceNow IT Service Management](https://www.g2.com/compare/octopus-itsm-vs-servicenow-it-service-management) **Compare ServiceNow IT Service Management with other alternatives:** - [ServiceNow IT Service Management vs ClickUp](https://www.g2.com/compare/clickup-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Atera](https://www.g2.com/compare/atera-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [ServiceNow IT Service Management vs SysAid](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [ServiceNow IT Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management) ### 5. [Freshservice](https://www.g2.com/products/freshservice/reviews) By Freshworks **Average Rating:** 4.6/5 **Total Reviews:** 1,339 Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery. Categories in common with Octopus ITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Octopus ITSM vs Freshservice](https://www.g2.com/compare/freshservice-vs-octopus-itsm) **Compare Freshservice with other alternatives:** - [Freshservice vs ClickUp](https://www.g2.com/compare/clickup-vs-freshservice) - [Freshservice vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-freshservice) - [Freshservice vs NinjaOne](https://www.g2.com/compare/freshservice-vs-ninjaone) - [Freshservice vs ServiceNow IT Service Management](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [Freshservice vs Atera](https://www.g2.com/compare/atera-vs-freshservice) - [Freshservice vs Jira Service Management](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Freshservice vs SolarWinds Service Desk](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [Freshservice vs SysAid](https://www.g2.com/compare/freshservice-vs-sysaid) - [Freshservice vs Autotask](https://www.g2.com/compare/autotask-vs-freshservice) ### 6. [Atera](https://www.g2.com/products/atera/reviews) By Atera **Average Rating:** 4.6/5 **Total Reviews:** 1,223 Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model. Categories in common with Octopus ITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Octopus ITSM vs Atera](https://www.g2.com/compare/atera-vs-octopus-itsm) **Compare Atera with other alternatives:** - [Atera vs ClickUp](https://www.g2.com/compare/atera-vs-clickup) - [Atera vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/atera-vs-automation-anywhere-agentic-process-automation) - [Atera vs NinjaOne](https://www.g2.com/compare/atera-vs-ninjaone) - [Atera vs ServiceNow IT Service Management](https://www.g2.com/compare/atera-vs-servicenow-it-service-management) - [Atera vs Freshservice](https://www.g2.com/compare/atera-vs-freshservice) - [Atera vs Jira Service Management](https://www.g2.com/compare/atera-vs-jira-service-management) - [Atera vs SolarWinds Service Desk](https://www.g2.com/compare/atera-vs-solarwinds-service-desk) - [Atera vs SysAid](https://www.g2.com/compare/atera-vs-sysaid) - [Atera vs Autotask](https://www.g2.com/compare/atera-vs-autotask) ### 7. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) By Atlassian **Average Rating:** 4.3/5 **Total Reviews:** 988 Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors. Categories in common with Octopus ITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Octopus ITSM vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-octopus-itsm) **Compare Jira Service Management with other alternatives:** - [Jira Service Management vs ClickUp](https://www.g2.com/compare/clickup-vs-jira-service-management) - [Jira Service Management vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-jira-service-management) - [Jira Service Management vs NinjaOne](https://www.g2.com/compare/jira-service-management-vs-ninjaone) - [Jira Service Management vs ServiceNow IT Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [Jira Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Jira Service Management vs Atera](https://www.g2.com/compare/atera-vs-jira-service-management) - [Jira Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [Jira Service Management vs SysAid](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [Jira Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-jira-service-management) ### 8. [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) By SolarWinds Worldwide LLC **Average Rating:** 4.3/5 **Total Reviews:** 786 SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways. Categories in common with Octopus ITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Octopus ITSM vs SolarWinds Service Desk](https://www.g2.com/compare/octopus-itsm-vs-solarwinds-service-desk) **Compare SolarWinds Service Desk with other alternatives:** - [SolarWinds Service Desk vs ClickUp](https://www.g2.com/compare/clickup-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Atera](https://www.g2.com/compare/atera-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs SysAid](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SolarWinds Service Desk vs Autotask](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk) ### 9. [SysAid](https://www.g2.com/products/sysaid/reviews) By SysAid **Average Rating:** 4.5/5 **Total Reviews:** 752 SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform. Categories in common with Octopus ITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Octopus ITSM vs SysAid](https://www.g2.com/compare/octopus-itsm-vs-sysaid) **Compare SysAid with other alternatives:** - [SysAid vs ClickUp](https://www.g2.com/compare/clickup-vs-sysaid) - [SysAid vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-sysaid) - [SysAid vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-sysaid) - [SysAid vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [SysAid vs Freshservice](https://www.g2.com/compare/freshservice-vs-sysaid) - [SysAid vs Atera](https://www.g2.com/compare/atera-vs-sysaid) - [SysAid vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [SysAid vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SysAid vs Autotask](https://www.g2.com/compare/autotask-vs-sysaid) ### 10. [Autotask](https://www.g2.com/products/autotask/reviews) By Kaseya **Average Rating:** 4.3/5 **Total Reviews:** 615 Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements Categories in common with Octopus ITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Octopus ITSM vs Autotask](https://www.g2.com/compare/autotask-vs-octopus-itsm) **Compare Autotask with other alternatives:** - [Autotask vs ClickUp](https://www.g2.com/compare/autotask-vs-clickup) - [Autotask vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-autotask) - [Autotask vs NinjaOne](https://www.g2.com/compare/autotask-vs-ninjaone) - [Autotask vs ServiceNow IT Service Management](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management) - [Autotask vs Freshservice](https://www.g2.com/compare/autotask-vs-freshservice) - [Autotask vs Atera](https://www.g2.com/compare/atera-vs-autotask) - [Autotask vs Jira Service Management](https://www.g2.com/compare/autotask-vs-jira-service-management) - [Autotask vs SolarWinds Service Desk](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk) - [Autotask vs SysAid](https://www.g2.com/compare/autotask-vs-sysaid) ## Explore Articles - [Google Cloud SQL reviews](https://www.g2.com/products/google-cloud-sql/reviews) - [Which sales training tools include performance analytics so managers can see which reps are improving on specific skills and which ones are just clicking through?](https://www.g2.com/discussions/which-sales-training-tools-include-performance-analytics-so-managers-can-see-which-reps-are-improving-on-specific-skills-and-which-ones-are-just-clicking-through ) - [What is the top-rated remote desktop solution for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-remote-desktop-solution-for-enterprises) - [What are the best DataOps platforms for integrating with analytics tools?](https://www.g2.com/discussions/what-are-the-best-dataops-platforms-for-integrating-with-analytics-tools) - [What HR service delivery solutions work best for HR service managers looking to bring structure and accountability to employee inquiries rather than relying on tribal knowledge?](https://www.g2.com/discussions/what-hr-service-delivery-solutions-work-best-for-hr-service-managers-looking-to-bring-structure-and-accountability-to-employee-inquiries-rather-than-relying-on-tribal-knowledge) - [Top computerized maintenance management systems for manufacturing](https://www.g2.com/discussions/what-are-the-top-computerized-maintenance-management-systems-for-manufacturing) ## Spotlight Categories - [Procure to Pay Software](https://www.g2.com/categories/procure-to-pay) - [VoIP Providers](https://www.g2.com/categories/voip) - [Partner Relationship Management (PRM) Software](https://www.g2.com/categories/partner-relationship-management-prm)