--- title: oct8ne Reviews meta\_title: 'oct8ne Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how oct8ne works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 3 scale: '5' date\_modified: '2026-06-04' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # oct8ne Reviews & Product Details Oct8ne is the only visual chat (livechat, chatbot & Messaging) with integrated catalog to show and recommend products in real-time to your customers. Offer 24/7 personalized assistance through human agents or chatbot through your social channels as well as on your e-shop. Integration with chatGPT for a more humanized experienced with our chatbot. * * * Seller [Oct8ne](https://www.g2.com/sellers/oct8ne) Discussions [oct8ne Community](https://www.g2.com/products/oct8ne/discuss) Languages Supported English, French, Italian, Portuguese, Spanish Overview by Ilaria Carboni Show More ## Top-Rated Alternatives [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ View All Alternatives ](https://www.g2.com/products/oct8ne/competitors/alternatives) ## oct8ne Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Magento Open Source ](https://www.g2.com/products/magento-open-source/reviews) Show More ![Soraya P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soraya P.") SP Soraya P. QA Mid-Market (51-1000 emp.) 9/9/2025 "Outstanding customer service" 5/5 What do you like best about oct8ne? What users highlight most about Oct8ne is its impressive customer service, which makes a difference compared to other solutions. Review collected by and hosted on G2.com. What do you dislike about oct8ne? One of the areas for improvement for Oct8ne is the accuracy and documentation of the statistics, as they can currently cause confusion. Review collected by and hosted on G2.com. What problems is oct8ne solving and how is that benefiting you? Unclear or poorly documented statistics, which complicates their interpretation and limits data-driven decision making. Room for improvement in the customization of certain reports and dashboards. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 2/19/2025 "Essential for any ecommerce" 5/5 What do you like best about oct8ne? The possibilities and options of the platform, integrations with other channels, the coviewer, the AI layer, the closeness and professionalism of the support team... I wouldn't know what to choose because everything seems top-notch to me. Review collected by and hosted on G2.com. What do you dislike about oct8ne? I haven't found absolutely anything that I don't like. I've been using Oct8ne since 2015 for every ecommerce I've worked for. Review collected by and hosted on G2.com. What problems is oct8ne solving and how is that benefiting you? For Bike Occasion, resolve any written communication needs live with the customers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Jordi O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordi O.") JO Jordi O. Consultor interno Mid-Market (51-1000 emp.) 5/2/2023 "Great Chat with coviewer" 5/5 What do you like best about oct8ne? The option to show imatges and videos to clients in real time Review collected by and hosted on G2.com. What do you dislike about oct8ne? Being a fairly complete tool, it took me a few days to master it Review collected by and hosted on G2.com. What problems is oct8ne solving and how is that benefiting you? For us it is important to show to our patients videos of the procedures , so having the coviewing option really helped us. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ### There are not enough reviews of oct8ne for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Drift Logo](https://images.g2crowd.com/uploads/product/hd_favicon/0dde34d086fccc39e604a4d17950cdb2/drift.svg "Drift Logo") Drift 4.4 (1,255) Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions. ](https://www.g2.com/products/drift/reviews "Drift")[ 2 ![Fin Logo](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin Logo") Fin 4.5 (3,901) Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions. ](https://www.g2.com/products/fin/reviews "Fin")[ 3 ![Birdeye Logo](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye Logo") Birdeye 4.7 (4,203) Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes. ](https://www.g2.com/products/birdeye/reviews "Birdeye")[ 4 ![Tidio Logo](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio Logo") Tidio 4.6 (1,959) Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues. ](https://www.g2.com/products/tidio/reviews "Tidio")[ 5 ![Qualified Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1552675057/qualified.svg "Qualified Logo") Qualified 4.9 (1,540) Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more. ](https://www.g2.com/products/qualified/reviews "Qualified")[ 6 ![GTM Studio - Powered by ZoomInfo Logo](https://images.g2crowd.com/uploads/product/hd_favicon/8ada573c8501ec5365b452cfec53ba0d/gtm-studio-powered-by-zoominfo.svg "GTM Studio - Powered by ZoomInfo Logo") GTM Studio - Powered by ZoomInfo 4.5 (3,512) GTM Studio is ZoomInfo's AI-powered go-to-market canvas that unifies signals, systems, and teams in one intelligent workspace - enabling RevOps and marketing teams to launch proven plays, enrich data automatically, and activate sellers fast, with no engineering support and no ticket queues. ](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews "GTM Studio - Powered by ZoomInfo")[ 7 ![Podium Logo](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium Logo") Podium 4.5 (2,109) Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more. ](https://www.g2.com/products/podium/reviews "Podium")[ 8 ![Genesys Cloud CX Logo](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX Logo") Genesys Cloud CX 4.4 (1,558) The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. ](https://www.g2.com/products/genesys-cloud-cx/reviews "Genesys Cloud CX")[ 9 ![Storylane Logo](https://images.g2crowd.com/uploads/product/hd_favicon/c6b6257cbef84df28ccc6fcf2b0e77e4/storylane.svg "Storylane Logo") Storylane 4.7 (1,545) Interactive Demo Platform for Marketing and Sales Engineering teams in SaaS companies. Using Storylane Marketing can build Self Guided Product Tours and host it on their website. They can also enable resource pages for features and new product releases. Sales Engineering teams can create custom demos to show to buyers or share it with their champions. The process of creating an interactive demo is quick with capturing screens through Storylane extension and then adding widgets to create a self guided tour. ](https://www.g2.com/products/storylane/reviews "Storylane")[ 10 ![Smartsupp Logo](https://images.g2crowd.com/uploads/product/hd_favicon/bda35bab637cbc4068d25b04262606f9/smartsupp.svg "Smartsupp Logo") Smartsupp 4.7 (1,050) Smart live chat for e-commerce sites and websites. ](https://www.g2.com/products/smartsupp/reviews "Smartsupp") [Show More](#) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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